# 16 of 614 hotels in Dubai

Hotel Fairmont The Palm(5.5 stars)

The Residences North Palm Jumeirah PO Box 72413 View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.8
  • Service
    5.6
  • Location
    4.9
  • Gastronomy
    5.5
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    109
  • very good
    12
  • acceptable
    3
  • poor
    1
  • terrible
    0
Read all hotel reviews

Amazing Hotel on the Palm Dubai!
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
A very nice luxurious hotel on the Palm. We went there to celebrate our 1yo baby birthday and spend the weekend, and it was definitely an amazing one. The hotel is at the stem of the Palm (on the way to Golden Mile), has an amazing lobby and quite helpful and professional staff. At check-in we got our room upgraded from Fairmont Room (Partial Sea-view) to a Panoramic Sea-View Room with private balcony which was amazing. The hotel has three pools, one of which is a family pool, which we enjoyed so much. The beach is also amazing (better than ... Atlantis) and the whole experience was great. We were on half-board basis and the quality if food is just perfect for both breakfast and dinner with lots of varieties. There is children club but they allow only 18month and above and no parents are allowed to be inside which was a bit of disappointment for us. Other than that, the hotel is highly recommended for you to stay. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    3.8
    Distance to the beach
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    3.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Menna
The hotel is very normal I was expecting more!
  • Hotel not recommended
  • Couples
  • City break
  • May 2015
The hotel is placed in a very nice place, once you enter the lobby you enjoy the ambiance and everything. However, in my booking it was clearly mentioned that we are celebrating our anniversary and we didn't even receive a note from the hotel which was really disappointing! I have stayed in other Fairmont world wide and so many other hotels but honestly I didn't feel this one any special considering the high price! The staff are very slow as well, every time we call the room service, they would turn up after 20-30 minutes same with the concierge when ... we were checking out. I was really disappointed and was hoping for better service for the price we have paid. read hotel review
  • Room
    4.0

    Room was very clean but you shouldn't expect otherwise. Also for the room, it is quite big but very standard, nothing fancy at all!

  • Sport & Leisure
    4.0

    There is kids pool and adults pool which was good, the Beach was nice as well.

  • Service
    2.0

    As mentioned before, the staff were too slow.

  • Location
    4.0

    Location is nice - but again nothing special compared to other hotels in the same area.

  • Hotel
    3.0

    The hotel is placed in a very nice place, once you enter the lobby you enjoy the ambiance and everything. However, in my booking it was clearly mentioned that we are celebrating our anniversary and we didn't even receive a note from the hotel which was really disappointing! I have stayed in other Fairmont world wide and so many other hotels but honestly I didn't feel this one any special considering the high price! The staff are very slow as well, every time we call the room service, they would turn up after 20-30 minutes same with the concierge when we were checking out. I was really disappointed and was hoping for better service for the price we have paid.

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Yannick
Prime location on the palm, great views & bfast
  • Recommended hotel
  • Singles
  • City break
  • February 2015
Very impressing hotel upon entering the building, typical arabic style with high ceiling and loads of marble and gold. The whole hotel made a very clean impression, rooms were spacious and clean as well. The outside restaurant area with the pool and the beach on the palm are very nicely done and modern with a great view of the marina towers. The italian dinner buffet did not quite meet my expectations since there wasn't that much choice but with the 2 for 1 voucher it was alright... Breakfast was excellent though. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Gary
Our fantastic stay at Fairmont the Palm!
  • Recommended hotel
  • Couples
  • Other stay
  • November 2014
We stayed in an enormous suite on the top floor. It was the best, we have ever stayed in! The living room had seating and space for 12 people! Giant flat screen, Wi-Fi, TV, etc. The study/den area had a huge desk and a very comfy chair. A separate guest bathroom near the entrance.The dining room had a large round dining table covered with fresh flowers ( white star-gazers), cookies, dates, chocolates, a fruit plate and bottled water "welcoming" us. The bedroom (king size bed), was as huge as the rest of the suite with a giant en-suite bathroom ... (spa tub, separate shower, double sinks, etc. ).The closets and dressing room were so big! From the living room to the bedroom were floor-to-ceiling windows and a large wrap-around balcony with views of the ocean, beach front, and The Palms. We have never been in accommodations this perfect! They had thought of everything for their guests! This was just the first impression after we checked in. Then add to our pleasure = the wonderful, helpful staff, the beauty of the property, the gardens of flowers, the artworks and tiles and tapestries on the walls, the delicious breakfast buffet and restaurant, the lovely beach, all the facilities, the FREE shuttle to the Mall of the Emirates, etc. We had the MOST PERFECT stay ever. We definitely will return to Dubai and stay here every time! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Michèle
Dream hotel for a relaxing vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2014
Great hotel for getting comfortable! The room was very nicely decorated. In the evening, even the bed was decorated up! The whole staff is very courteous and helpful! I would book this hotel again right away! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Anton
A fantastic vacation.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2014
A fantastic hotel that leaves nothing to be desired. Really friendly and helpful staff. One word that describes the hotel: superior. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Aneal
Lovely hotel
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • May 2014
Overall, I was happy with my experience at this hotel. The staff was friendly and helpful and were ready to handle any requests we may have had. The room was very clean and the size was adequate for a couple with a fairly large bathroom. The room service staff was extremely helpful but we did have some issues with the meal but they were quick to rectify. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Omar
Worthwhile stay
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2014
Definetly worthwhile....will consider returning in the future for short breaks...!!! Lovely...!! Very friendly people and helpful...service was amazing...breakfast was so tasty...!! My family loved the place....great stay!!! read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Steve
Expensive but great service... great for couples
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2014
E,pensive but service is great... rooms are highly.. staff are world class ..food choices are plebtiful .expensice for families as kid food is prixy...water sports are food and lots available read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
Close
Kalpeshkumar patel
Excellent hotel with worth of value of money
  • Recommended hotel
  • Families
  • Proof of booking
  • City break
  • May 2014
Nice and clean big rooms.sea view rooms are excellent.spa is good with all services including beauty services were good but bit costly.considering quality and products used in spa worth value of money highly recommanded read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Read all hotel reviews

Information about Hotel Fairmont The Palm

Hotel Information

hotel.de

hotel.de *

In Palm Jumeirah, Fairmont The Palm features luxurious accommodations with spectacular views. It showcases a free private beach area, 4 outdoor swimming pools and a bar. Dubai Marina is 5 miles away. All accommodations at Fairmont The Palm have contemporary décor and warm colors. Each room includes a private balcony, a flat-screen TV and a private bathroom. The suites have a living room. Enjoy authentic Brazilian cuisine at Frevo Restaurant. The Flow Kitchen features gourmet classics from around the world. You can unwind and relax at The Cigar Room and the Mashrabiya Lounge. You can work out at the gym or take a dip in one of the swimming pools. At the Willow Stream Spa, a variety of treatments is available. There is a Kids Club where fun and educational programs are made available. The hotel provides a 24-hour front desk and free valet parking. A free shuttle service to Mall of the Emirates is available. Dubai Mall is 20 minutes away by car, and Emirates Golf Club is a 10-minute drive from the property. Dubai International Airport is 22 miles away   Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Aptly named after the iconic Palm Jumeirah, the world’s largest man made island shaped in the form of a palm tree, Fairmont The Palm, Dubai, the latest flagship for global luxury hotel company – Fairmont Hotels & Resorts. Opened in late 2012, this property features 381 guestrooms and suites, including two presidential suites, 3,000 square metres of meeting space, outdoor leisure facilities with a beach restaurant and a private beach club, a pool complex and Children's Activity Center, as well as a variety of dining facilities featuring sea, garden or pool views, a Fairmont Gold product and a Willow Stream Spa.
  • Location
    Located on the iconic Palm Jumeirah, the world’s largest man made island shaped in the form of a palm tree, Fairmont The Palm offers a unique destination in the heart of the prestigious landmark, infused with Arabic design touches set against contemporary architecture. In close proximity to Dubai International Airport, the resort is ideally located next to key business districts, including Dubai Media City, Dubai Internet City and Dubai Knowledge Village as well as some of the city’s major landmarks such as the Burj Khalifa, the world’s tallest building, as well as Dubai Mall, the largest mall in the world, offering some of the region’s best shopping.
  • Accommodation
    Many of the guestrooms and suites also offer sweeping sea views, and all are outfitted with a spacious balcony, varying in size from 8 to 13 square metres, perfect for entertaining and taking in views. With a colour palette inspired by nature, the interior décor incorporates the shimmering crystal waters of the sea, reflecting the beauty of the Arabian Gulf sunrise and sunset in the carpets and soft furnishings. Arabic design elements feature throughout, from the light fixtures to the intricate designs inlayed in the wooden headboards. Many of the guest rooms may be connected for added exclusivity, with an additional exterior door and foyer area. All are equipped with a technologically advanced interactive television system and superior amenities
  • Food and Drink
    All restaurants offer the guest unique dining experiences in exquisite settings. Bā, a pan Chinese restaurant covering two stories, comprises of an upstairs bar and signature restaurant below. Cloud shaped designs, which represent luck, are repeated in a pattern across the ceiling, reflecting the well known Chinese cultural symbol for never ending fortune. The Cigar Room offers elegantly chic surroundings highlighted by dark and rich leather furnishing, mahogany lined flooring, a flame lit back wall and walk-in humidor. Frevo, a Brazilian Churrascaria experience, is ideally suited for large gatherings and an outdoor terrace offers a spacious area for celebrations, while Seagrill on 25° Restaurant & Lounge embraces a prime position overlooking the sea for relaxing with shisha. The Mashrabiya Lounge, set against the backdrop of contemporary arabesque design, features extensive al fresco terraces for enjoying a full range of delectable offerings. Flow Kitchen, an international restaurant serving family style cuisine from the Middle East, India, the Mediterranean and Asia, offers a private dining area for up to 30 guests and an outdoor terrace to take in the sea views, the restaurant also includes a semi private studio, ‘The Chef’s Palette’, ideally suited for hosting small events and culinary demonstrations.
  • Leisure
    Flanked by two residential towers, Fairmont The Palm, Dubai is ideally located on the Palm Jumeirah for guests seeking short distance leisure activities, dining and exploration in and around the neighbourhood. The hotel is also minutes away from the Dubai Marina, lauded for its café style restaurants and al fresco dining alongside the Jumeirah Walk and public beach, as well as the world-renowned Ski Dubai - the Middle East’s first indoor ski resort and snow park, in the Mall of Emirates. A short distance away is some of the city’s best shopping with the Dubai Mall, featuring over 1000 shops, an aquarium and underwater zoo, ice rink, and an indoor theme park. Lastly, at over 828 metres, guests can experience the Burj Khalifa, the world’s tallest building with the ‘At the Top’ observation deck offering unparalleled views of the city.

Amenities

Hotel amenities

  • Non-smoking room
  • Business centre
  • Air conditioning

Room amenities

  • Minibar
  • Safe
  • Wake up call/Alarm clock
  • Hair dryer

Gastronomy

  • Restaurant
  • International
  • Cafe
  • Number of cafes altogether: 1
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Check in from: 15:00
  • Babysitting/Child services
  • English
  • Airport transfer
  • Express check in and check out
  • City
  • Eurocard/Mastercard
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service