# 20 of 32 hotels in Makadi Bay

Hotel Serenity Makadi Heights(4 stars)

Makadi Bay 36 km Show map
Hotel Pictures - Hotel Serenity Makadi Heights
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Recommended
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At a glance

  • The beach is very beautiful (15)
    "The beach is very beautiful" found in 141 reviews
    • " ... only recommend! Big praise to Sasha, Kuku, Katja and Yana! Excellent work. We had a lot of fun with you! By the pool are some of them of Ablaufgitters in need of repair, but nothing serious! The beach is very beautiful but for children unsuitable. For snorkeling a dream! The rooms are huge, clean and without any ... " 
      5.338888888888889
      June 2012
    • " Recommendable nice hotel " 
      6
      June 2012
    • " Great holiday with a top animation " 
      5.933333333333334
      June 2012
    • " Great holiday in June 2012. The rooms are massive in comparison to some other hotels. Over the food in Egypt ... " 
      5.933333333333334
      June 2012
    • " ... the great daily animation with Sasha and kuku :-) 2 brilliant guys:-) definitely at the water aerobics in the morning by the pool participate. It is worthwhile all time :-) have fun and a relaxing stay in Egypt:-) oh yes its own reef, which quite worth seeing there is still so definitely ... " 
      5.933333333333334
      June 2012
    • " super hotel " 
      5.433333333333334
      December 2011
    • " Unfortunately we only had one week to enjoy this super hotel and all it had to offer. " 
      5.833333333333333
      March 2012
    • " The hotel's animation team offer plenty to keep young and old amused during the day and evenings. The hotel has a fitness room, only looked through the window as we were there to relay, but it is well equipped . There are 4 swimming pools, 2 of which are salt pools and one of which is heated and all of ... " 
      5.833333333333333
      March 2012
    • " Hotel clean and beautiful , serving staff miserable " 
      4.430555555555555
      August 2012
    • " Super Hotel " 
      4.325
      June 2011
    • " Very nice hotel , big and always clean. We had very nice room. it was number 1058. It was in the middle between ... " 
      5.666666666666667
      August 2011
    • " ... and clean room. We had everything what we need. TV, terrace, coffee machine, safe, telephone, everything. We had very big and nice shower. All hotel is quite now, so it looks very good and it is very clean hotel . " 
      5.666666666666667
      August 2011
    • " Just try to enjoy your holiday. It was our best holiday what we had. We had so much fun and we relax a lot. I think it is the best hotel what we been to. Animation team is very good with they animation program. And all the people ... " 
      5.666666666666667
      August 2011
    • " If you want cheap vacation searches, the hotel is hotel serenity makadi heights in Hurghada to be recommended. During the ... " 
      6
      December 2011
    • " Location of the hotel is excellent , the beach directly at the hotel and good service. Very quiet hotel with good behavior and ... " 
      5.152777777777778
      February 2011
  • The staff are very hard-working (15)
    "The staff are very hard-working" found in 64 reviews
    • " The whole hotel area, as well as the pool areas are beautifully furnished and in perfect condition, the staff are very hard-working , the rooms pristine to keep clean. Especially pleased me willingness to help management, why ... " 
      6
      June 2012
    • " ... But also the complex of the hotel is simply nicer- four large pool landscapes with fresh water swimming pools, artificial Watercourses, berth and pool bars our heart beat faster. Everywhere extremely friendly staff and spotless pools. To Eat I can only say: who does not increase here, it was your own fault! ... " 
      6
      March 2012
    • " ... we played every day at 15 o'clock volleyball other (too many Russian) vacations and the great entertainers. These were constantly tried, definitely not long time to leave. Especially we liked friendly staff , we have very much fun and so much laughed. Thank you all in serenity -hotel! " 
      6
      March 2012
    • " Would love to my vacation in this hotel. Very friendly staff . Beach chairs and windbreaks available super food was good and sufficient sufficiently large ... " 
      5.433333333333334
      December 2011
    • " Staff is very friendly . They know a lot of foreign languages from English, German, French, Russian, Polish, Czech. ... " 
      5.666666666666667
      August 2011
    • " Location of the hotel is excellent, the beach directly at the hotel and good service . Very quiet hotel with good behavior and without auffallendem loud behavior, some German ... " 
      5.152777777777778
      February 2011
    • " Super family friendly hotel with friendly and very helpful staff . All are very child friendly and tried very hard to meet your every need. Unfortunately there ... " 
      5.625
      July 2011
    • " Service is excellent and the staff are very friendly . The speak many languages and are quick to help. Anything you want, just ask. " 
      5.666666666666667
      July 2011
    • " We were there a total of 6 people and we were satisfied. Everything was in order. Very friendly staff and really excellent team called "Serenity Macadi Animation Team". Mainly Ŵessam ŴezŽzo and his ... " 
      6
      November 2011
    • " Very very good and friendly personel. 10 out of 10 points no complanes very ver y very good servi ce. " 
      5.5
      August 2012
    • " the staff were very friendly and helpful . Russian had priority. Cleaning of the rooms was very good and also always lovingly decorated. ... " 
      4.2
      January 2012
    • " Amazing entertainment team great entertainment program Food was very good, pleasant staff , clean room, really beautiful hotel complex Very near to the beach But unfortunately so ... " 
      5.416666666666667
      July 2012
    • " Beautiful and generous complex with great service " 
      5.666666666666667
      June 2012
    • " The hotel and its grounds are very nice and clean, and the staff very friendly , even if you can't a foreign language, they give themselves the largest trouble. The rooms are ... " 
      5.066666666666666
      October 2011
    • " ... This was my 100. Stay in this house and I personally am very satisfied. You can eat in the Mona Lisa or Baywatch. Snacks always on the pool or beach bar in between( fries pastry and so on). Extremely friendly staff always make an effort and with a smile on the lips ( for example: lobby bar Samy, Magid as well ... " 
      6
      August 2012
  • Varied food (15)
    "Varied food" found in 45 reviews
    • " In general it was a very good vacation. There are many bars and restaurant with different opening times. A wide selection of drinks and varied food . There are plenty of taxi business the A (also cheaper ) into town drive. Transfer time circa ... " 
      5.338888888888889
      June 2012
    • " The food was great , especially the animation team. We miss great, Kathi, Katya, Anna, Yana, Roma, Maroo and our ... " 
      5.555555555555556
      September 2011
    • " Would love to my vacation in this hotel. Very friendly staff. Beach chairs and windbreaks available super food was good and sufficient sufficiently large and clean rooms, by category " 
      5.433333333333334
      December 2011
    • " I think they have enough restaurants and bars. They have always a lot of good food and lots of drinks. They try to keep it nice and clean. People work really hard and they are ... " 
      5.666666666666667
      August 2011
    • " Vast range of different foods. I recommend trying the local dishes as they are very tasty . However if this is not to your taste there are plenty of other dishes to try. " 
      5.666666666666667
      July 2011
    • " ... the pool very good. Pool bar good drinks and propper, nice personel. Lobby and cafe, propper and good drinks / personel verry friendly and helpfull. Asian, Italian, beach and ala carte re staurant good food, good diversity, good personel and very propper. Mona lisa needs more attention, ... " 
      5.5
      August 2012
    • " the food was OK . You have always found something. The kitchen style was typical of the country. " 
      4.2
      January 2012
    • " Amazing entertainment team great entertainment program Food was very good , pleasant staff, clean room, really beautiful hotel complex Very near to the beach But ... " 
      5.416666666666667
      July 2012
    • " ... were in this hotel full fulfilled. Both the beauty of the area, as well as the absolute cleanliness also at the beach are worth mentioning. The staff were everywhere very friendly and helpful. the food was varied and the all inclusive also when the drinks excellent. At several places in the area and at the ... " 
      5.644444444444445
      February 2012
    • " ... want to leave. The staff was very attentive and always ready for a joke. Unfortunately the sea was only reachable over a footbridge, in front of the reef was only possible Wassertreten " ". Food was good, th ere was something for every taste. No intestinal problems, despite salad and ice cubes in the ... " 
      5.125
      July 2011
    • " ... the guests services queries (save costs). Pool bars are with water machines and Instantsaftautomaten. Everything from 0.2 liter plastic cups drinkable. felt 90% occupancy with Russian guests, monotonous food and bad service concerns for us therefor, that we again vacation would make. " 
      2.9499999999999997
      January 2012
    • " ... a great vacation! The service quality, friendliness not top! The complex is wonderful and offers plenty of pools and a great beach location. The rooms were great and were very thoroughly cleaned. The food was perfect . Offers every taste something! Yes there were a lot of Russian tourists. But we had no problems ... " 
      5.513888888888889
      October 2011
    • " ... that were included in the all-in formula we chose. Even if it wasn't free, we would happily pay for a meal there. That's how good it was. If there are some awfull guests who take loads of the best food without consideration for others, no problem, the plates were always refilled at Serenity. The ... " 
      5.666666666666667
      September 2012
    • " ... the plates were always refilled at Serenity. The theme-nights were also great : the Egyptian of course, stood out. And one evening the were complete tunna's, being grilled over an open fire. Great food overall. " 
      5.666666666666667
      September 2012
    • " Very large, well-kept hotel area, friendly and helpful staff, good organization to the meals, so that there was hardly any waiting at the buffet, the food was tasty and varied . My grandson and I have felt ourselves very well. We would love to come back here. " 
      5.313888888888889
      July 2011
  • Always the same food (2)
    "Always the same food" found in 2 reviews
    • " No beach for swimming, too many rock! No playground! Pools ok! Filthy hotel! Always the same food 11 days long! Hygiene was a foreign word! Park nice! Lots of russians! " 
      3.2916666666666665
      September 2012
    • " A lovely vacation, very friendly staff. ( waiter, animation, etc.. ) More choice of meals desirable (little fresh fruit, for children always the same food ). Drinks were completely fine. Big hotel with super rooms, very big and all with a lateral ... " 
      5.305555555555555
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.5
  • Service
    5.1
  • Location
    4.7
  • Gastronomy
    4.7
  • Sport
    5.0

Rating breakdown

  • Excellent
    571
  • Very Good
    160
  • Acceptable
    86
  • Poor
    38
  • Terrible
    14
Read all hotel reviews

The most helpful favorable review

6
1 out of 1 people found this review helpful

A very nice and spacious hotel area with a rich variety of entertainment, culinary variétés and most of all the hospitality of the professional staff. à la carte restaurant are plain and simple a must. …  read more

The most helpful critical review

2.3333333333333335
1 out of 1 people found this review helpful

We had booked ultra all inclusive! The hotel is approximately 12 years old and so see also the most things from. Broken loungers, moldy chairs, moderige mats. 95% of the guests come from Russia. The entertainment finds mostly in Russian instead of ( children's disco, beach volleyball) Very annoying were the many 'seller'. The first 3 days ( from 10:00 until: o'clock and 15:00 until: o'clock) circa 30 seller to you something you want. ( massage, diving e …  read more

Summary of guest reviews by categories

  • " great holiday with kuku and Sasha "  Read more
    5.083333333333333
    February 2012
  • " It was a really great vacation but the best the animation was super and always shows active and again beautiful regards sasha ... "  Read more
    5.083333333333333
    February 2012
  • " Great vacation and super nice hotel! "  Read more
    5.169444444444445
    May 2011
  • " ... evaluation absolutely. This hotel was really great. The rooms are very clean and spacious, the staff friendly and the food was 95% (large choice) was okay. The atmosphere in the hotel was found in good condition and the cleanliness of the entire hotel including the room was also great. 70% Russians but ... "  Read more
    5.169444444444445
    May 2011
  • " ... the food in Egypt is not the European standard is also clear. So you should not be fussy with everything. I think the negative reviews of discerning the people you never get satisfied! Result: recommendable hotel for young and old! "  Read more
    5.169444444444445
    May 2011
  • " Nice Hotel, bad food "  Read more
    4.263888888888888
    October 2011
  • " Great holiday, of the finest quality, everything was OK "  Read more
    5.966666666666666
    May 2012
  • " It was an all-round successful vacation. The staff no matter where there is so much trouble! THANK you! We liked it so much, ... "  Read more
    5.966666666666666
    May 2012
  • " ... fakirs, snake charmers,...) as well as activities through the Animaitonsteam (quizzes, dance performances,...). In addition there was for each show an individual organization of the stage and a pleasant atmosphere by the animators. At this point, I would like to the animation team of the hotel serenity ... "  Read more
    5.458333333333333
    December 2011
  • " ... and a pleasant atmosphere by the animators. At this point, I would like to the animation team of the hotel serenity makadi Heights so Sasha, Yana, Semo, Wezzo, Katya and teddy again for those great holiday thank you. "  Read more
    5.458333333333333
    December 2011
  • " ... are guests, the also behaved improperly towards the staff and the whether Austrian, German or Russian, Czech, or whatever. As you so nicely say what unites in write that is how it comes back. We would definitely recommend this hotel and would stay there again "  Read more
    3.9277777777777776
    November 2011
  • " Super hotel for relaxing, variety you will find the activities. ( quad biking is recommendable) also the ... "  Read more
    5.805555555555556
    June 2012
  • " Great holiday "  Read more
    5.966666666666666
    July 2012
  • " The hotel has a very beautiful complex and the rooms are very nice and well equipped. The Roomcleaner was always very accommodating. ... "  Read more
    3.9166666666666665
    May 2012
  • " ... artificially and the most of what we drank was water. If you delicious fresh as a freshly squeezed juice have wanted must be because 3 euros for pay. Wasich in all inclusive astonishing view. The beach is very beautiful and tidy. The snorkeling was also beautifully directly at the nearby reef. The beach vendors ... "  Read more
    3.9166666666666665
    May 2012
  • " Unfortunately the hotel does not correspond to the descriptions in the catalogs. Our room was very worn, the furniture was partly broken, the door to the bathroom couldn't be closed, the frame by a ... "  Read more
    3.3444444444444446
    October 2011
  • " ... From time to time lacks electricity, he was then time, then is specifically lacking the water. Unfortunately I can't better letter. The entertainment program I know from Dana Beach. Sorry but this hotel isn't recommendable. "  Read more
    3.3027777777777776
    September 2012
  • " The hotel isn't recommendable! "  Read more
    3.2916666666666665
    September 2012
  • " It was worth of experience but I would stay on my next vacation in Hurghada spend as you as a central location and can undertake for younger people. Hotel is located directly on the beach this is really ... "  Read more
    4.883333333333334
    October 2011
  • " ... half buffet should have been eliminated and over half on your plates leave, you will find way too often empty serving platters, only rarely refilled! The beach is for pure snorkelers and divers well situated, since a reef directly at the beach is applied. For children this is unfortunately nothing, as ... "  Read more
    3.375
    July 2012
  • " Great location, large rooms, very good service "  Read more
    4.783333333333333
    June 2011
  • " A very relaxing vacation in a great hotel. We had booked an economy room, but had a great room perfect location very large very clean( TV safe mini bar kettle and it is important for the women hair dryer). ... "  Read more
    6
    May 2012
  • " Great location, nice rooms, bad food "  Read more
    4.333333333333333
    October 2011
  • " Very nice location, friendly and very attentive staff, guests from inadequate countries, mostly CIS. Very good and ... "  Read more
    5.25
    August 2011
  • " We have 19 December 2011 05,12-our vacation serenity heights in spent and thrilled by this is a great location Hoteles with nice rooms, good restaurants and super nice staff. There are nothing to complain ... "  Read more
    5.416666666666667
    December 2011
  • " Great hotel in a peaceful location "  Read more
    6
    June 2012
  • " This hotel offers everything you need for a great vacation! The service quality, friendliness not top! The complex is wonderful and offers plenty of pools and a great beach location. The rooms were great and were very thoroughly cleaned. The food was perfect. Offers ... "  Read more
    5.513888888888889
    October 2011
  • " poolTable and x box, as well as ping-Pong table and kickers available. Partly use against price. Small fitness room available. The beach is very clean. Quality of the water was good. Beach chairs available. "  Read more
    3.1666666666666665
    February 2012
  • " Good hotel, with nice garden, great pools, great beach and nice personel. "  Read more
    5.166666666666667
    May 2011
  • " ... accommodating. There are 4 pools ( in a beautiful Gartenanlagezu are) 2 of which Salzwasserschwimmbaden the also still pool are, we were rather at the active pool wherever music ran and you great animation program entertainment. Beginning with step with Alyssa ( power lady the always smiling, ... "  Read more
    6
    May 2012
  • " ... with Sasha (strenuous but effectively and with fun factor), darts with Teddy (just funny) or club dance with all together (Waka Waka) it was always for fun... At this point strong praise at the great entertainment team they were always make an effort the guests and always friendly. Greetings to you keep up the ... "  Read more
    6
    May 2012
  • " Great animation "  Read more
    5.402777777777779
    July 2012
  • " Hotel has fantastic animation team. There are lot of sport activities during the day on a beach and near the pool. Great evening shows and disco where you can enjoy dancing. "  Read more
    6
    September 2012
  • " The service is good. Poor is, that at the veranda, where you can take your meal, are many sparrows. In the space ... "  Read more
    4.833333333333333
    July 2011
  • " I Aufenalt very enjoyed, if you undertake want there are enough deals or just beach, water and sunshine :-). The staff are very hard-working, friendly and helpful;-) "  Read more
    5.4750000000000005
    June 2012
  • " Great hotel with good food and pleasant staff! "  Read more
    4.919444444444444
    August 2012
  • " There were relaxing and beautiful holidays. The staff were always very friendly and helpful. The weather was always super. We enjoyed every evening the great Showen, where the ... "  Read more
    5.666666666666667
    July 2012
  • " ... 'Russian' not annoying as they are with us really well- mannered mentioned. Conclusion for us-we liked it. Beach chairs were available at any time of day and the hotel was 90% full! Also the staff were friendly and the tables were cleared immediately when 'dirty' dishes there was. What we also did notice, ... "  Read more
    3.9277777777777776
    November 2011
  • " Serenity Makadi Heights is a wonderful. We have a really clean and very beautiful room. The staff were very friendly and helpful. The food was delicious. Simply perfect vacation. "  Read more
    5.966666666666666
    July 2012
  • " ... But also the complex of the hotel is simply nicer- four large pool landscapes with fresh water swimming pools, artificial Watercourses, berth and pool bars our heart beat faster. Everywhere extremely friendly staff and spotless pools. To Eat I can only say: who does not increase here, it was your own fault! ... "  Read more
    6
    March 2012
  • " ... we played every day at 15 o'clock volleyball other (too many Russian) vacations and the great entertainers. These were constantly tried, definitely not long time to leave. Especially we liked friendly staff, we have very much fun and so much laughed. Thank you all in serenity -hotel! "  Read more
    6
    March 2012
  • " ... leftover, there were mostly only Russians, which also very friendly and accommodating been dealt with. We as German were mostly not at all observed. In the small restaurant at the beach, was the service very friendly, however are back the buffet on two days rats walk, so it can take the cleanliness and hygiene ... "  Read more
    3.130555555555555
    February 2012
  • " Beautiful and generous complex with great service "  Read more
    5.666666666666667
    June 2012
  • " Had a great time in this hotel, is a very beautiful country and people were very hospitable. With FTI traveled-top leisure activity... Again at any time! "  Read more
    5.127777777777777
    February 2012
  • " The complex is very spacious and beautifully laid out. The staff are very friendly and helpful. You could also communicate in German. The food was very nice and had prepared at the end of ... "  Read more
    4.586111111111111
    June 2011
  • " Very large, well-kept hotel area, friendly and helpful staff, good organization to the meals, so that there was hardly any waiting at the buffet, the food ... "  Read more
    5.313888888888889
    July 2011
  • " I would recommend this hotel the one or two very nice weeks to go on vacation. This hotel is beautiful, good staff always friendly and nice and at the food you can't complain about! The rooms each day was very ... "  Read more
    5.6000000000000005
    April 2011
  • " The friendliness of the staff left a lot to be desired. The tables in the whole vacation no 'cloth' seen (this will only walk ... "  Read more
    2.4583333333333335
    November 2011
  • " Super family friendly hotel with friendly and very helpful staff. All are very child friendly and tried very hard to meet your every need. Unfortunately there ... "  Read more
    5.625
    July 2011
  • " One should rather a few hundred Euro more and into another hotel go. This is really not worth it. The staff were not very friendly, wanted for everything tip... You should do every day circa 20 Euro as tip spend, so that you ... "  Read more
    3.0666666666666664
    August 2012
  • " ... queries (save costs). Pool bars are with water machines and Instantsaftautomaten. Everything from 0.2 liter plastic cups drinkable. felt 90% occupancy with Russian guests, monotonous food and bad service concerns for us therefor, that we again vacation would make. "  Read more
    2.9499999999999997
    January 2012
  • " Bad service "  Read more
    3.8333333333333335
    July 2011
  • " Never again! the worst service I have ever experienced. Very unfriendly staff. Tips didn't help. The check-in process was a nightmare every day the same, even at the same ... "  Read more
    1.9000000000000001
    April 2011
  • " Great hotel with good food and pleasant staff! "  Read more
    4.919444444444444
    August 2012
  • " Staff very pleasant and polite, food was good, beach was perfect, gladly come again! Hotel can recommend it! Unfortunately there is no ... "  Read more
    4.919444444444444
    August 2012
  • " Serenity Makadi Heights is a wonderful. We have a really clean and very beautiful room. The staff were very friendly and helpful. The food was delicious. Simply perfect vacation. "  Read more
    5.966666666666666
    July 2012
  • " The food was great, especially the animation team. We miss great, Kathi, Katya, Anna, Yana, Roma, Maroo and our ... "  Read more
    5.555555555555556
    September 2011
  • " The complex is very spacious and beautifully laid out. The staff are very friendly and helpful. You could also communicate in German. The food was very nice and had prepared at the end of the meal time always the full range of charge. The hotel ... "  Read more
    4.586111111111111
    June 2011
  • " Very large, well-kept hotel area, friendly and helpful staff, good organization to the meals, so that there was hardly any waiting at the buffet, the food was tasty and varied. My grandson and I have felt ourselves very well. We would love to come back here. "  Read more
    5.313888888888889
    July 2011
  • " ... nice and at the food you can't complain about! The rooms each day was very good and clean cleaned. Grounds (garden, pool) great, beach is okay. The restaurants were nice, clean and you can find good food! Will definitely go back there again to serenity! "  Read more
    5.6000000000000005
    April 2011
  • " We have 1 week in this hotel all inclusive spent. In the deluxe room with a view of the sea! It was really a dream! The room was very beautiful and very large! ( especially the bathroom:-)) The food was great... Seafood, pasta... Something for everyone;-) The animation team was really the best thing! ... "  Read more
    6
    July 2012
  • " ... in a very attractive condition. Staff makes every effort,70% Russians, but no problems, but all very decently. Maybe a bit too intrusive employee with massage, quad etc.... Somewhat annoying. Very good food, drinks needs improvement ( plastic cup)... Enough couches and tables in the restaurant... A ... "  Read more
    4.583333333333333
    May 2012
  • " ... clean and maintained garden- and pool attachments. The rooms are big with TV, mini bar, safe and balcony or terrace equipped, really clean! The various restaurants offer something for every taste delicious food. The staff are very friendly and accommodating. The animation team daily the guests a beautiful ... "  Read more
    5.438888888888889
    June 2012
  • " A youth hostel far better food...! "  Read more
    3.1611111111111114
    July 2012
  • " ... it was fun as well as the shows in the evening! So at this point, a strong praise for Sasha, kuku and teddy bear! Rooms were always clean you can't complain Minibar was always filled up also. Food was good except for the one in certain places therefor line! The best keep yourself! Wish you all a ... "  Read more
    4.883333333333334
    October 2011
  • " ... a great vacation! The service quality, friendliness not top! The complex is wonderful and offers plenty of pools and a great beach location. The rooms were great and were very thoroughly cleaned. The food was perfect. Offers every taste something! Yes there were a lot of Russian tourists. But we had no problems ... "  Read more
    5.513888888888889
    October 2011
  • " Very nice location, friendly and very attentive staff, guests from inadequate countries, mostly CIS. Very good and varied food mouth various specialty restaurants. Very nice pool area and an intact Hausreef "  Read more
    5.25
    August 2011
  • " ... were in this hotel full fulfilled. Both the beauty of the area, as well as the absolute cleanliness also at the beach are worth mentioning. The staff were everywhere very friendly and helpful. the food was varied and the all inclusive also when the drinks excellent. At several places in the area and at the ... "  Read more
    5.644444444444445
    February 2012
  • " In short the hotel is clean and tidy, the staff is in my opinion very friendly and hard-working. The food is diverse, but we also know better from Egypt, but hunger nobody had to, and full one can readily be. ... "  Read more
    4.894444444444445
    May 2012
  • " The food wasn't good, much not enough choice "  Read more
    3.6166666666666667
    June 2012
  • " This was our 4. times in Egypt. The food wasn't good, much of the same, and not always good. Hotel bad time. We will this hotel not recommend. ... "  Read more
    3.6166666666666667
    June 2012
  • " Nice Hotel, bad food "  Read more
    4.263888888888888
    October 2011
  • " Nice Hotel, bad food and drink "  Read more
    3.4805555555555556
    July 2011
  • " Great location, nice rooms, bad food "  Read more
    4.333333333333333
    October 2011
  • " Hotel super-bad food "  Read more
    3.8083333333333336
    October 2011
  • " The complex is great and very well maintained. The food is very bad. The proportion of Russians is about 80%. Three years ago the guests were mixed from all ... "  Read more
    3.8083333333333336
    October 2011
  • " Bad food, worn complex however beautiful L "  Read more
    3.138888888888889
    April 2012
  • " main restaurant see above, cafeteria atmosphere of overcrowding. Italian restaurant: the food quality: edible Ottoman restaurant: by far the award for the worst food of the year. You are aware of the bag with the mystery strange Dumpling and fine noodles. The ... "  Read more
    3.3333333333333335
    January 2012
  • " No beach for swimming, too many rock! No playground! Pools ok! Filthy hotel! Always the same food 11 days long! Hygiene was a foreign word! Park nice! Lots of russians! "  Read more
    3.2916666666666665
    September 2012
  • " A lovely vacation, very friendly staff. ( waiter, animation, etc.. ) More choice of meals desirable (little fresh fruit, for children always the same food ). Drinks were completely fine. Big hotel with super rooms, very big and all with a lateral ... "  Read more
    5.305555555555555
    June 2012
  • " Very nice location, friendly and very attentive staff, guests from inadequate countries, mostly CIS. Very good and varied food mouth various specialty restaurants. Very nice pool area and an intact Hausreef "  Read more
    5.25
    August 2011
  • " ... large and clean rooms, with a view of the garden, pools and the sea. All of the staff are very friendly and accommodating former. The hotel is located in a wonderful laid out garden area with nice pool area. The animation team is great former. The beach is not the best, although right in front of our ... "  Read more
    5.216666666666667
    September 2011
  • " ... are very nice and clean, and the staff very friendly, even if you can't a foreign language, they give themselves the largest trouble. The rooms are spacious and equipped with new decorations. The pools were very clean where you always free beach chair areas will take place. You can change the towels two or three ... "  Read more
    5.066666666666666
    October 2011
  • " ... always make an effort the wishes of the tourist to fulfill. the beach is clean, the ocean, what a small Paradise for snorkellers, a bridge. It was also just outdated. Thus partly renewed. The large pool area was new tiled. Unfortunately we could with the inauguration't be there. With other words there ... "  Read more
    5.333333333333333
    February 2012
  • " ... do everything to make your stay a pleasant one to give. They do a lot of activities on the beach and at the swimming pool. The entertainment in the evening was great, we had a great laugh. The beach and pool are clean. You always have a sunbed. The service at the beach and swimming pool are good. "  Read more
    5.666666666666667
    October 2012
  • " The hotel had its own beach. There you could relax,swim in the sea or snorkel.There were also enough sunbeds. The hotel offered a lot of excursion possibilities for little money. We didn´t go on a trip ... "  Read more
    6
    August 2011
  • " The pool area was huge.We stayed at each pool, but the salt water pool we liked best.It was clean and the water was enjoyable warm.There were enough sunbeds to relax near the pool.Sometimes we played mini golf with our daughter but there were also lots ... "  Read more
    6
    August 2011
  • " ... done. So if you eat or Tours anyway wants to loose weight, was perfect :-) Our room was very, very large with a balcony and pointing toward the sea. It was furnished functionally. The bathroom was large with a huge mirror and big shower. Absolutely fantastic! The recommendation stated because of ... "  Read more
    4.4111111111111105
    August 2011
  • " We were just passing through from the spacious room and the large bathroom. It was always clean and our extra wishes were always fulfilled. The culinary variety left ... "  Read more
    6
    July 2012
  • " ... were for every meal time plentiful and varied, even a extra children's corner (with the Russians usually the meatballs or sausage eaten up have), with two different courts. Room very spacious with a massive bathroom and balcony. Cleanliness left nothing to desire. In short: it was a very pleasant, relaxing stay. "  Read more
    5.4444444444444455
    May 2012
  • " it is a hotel with direct access to the red sea the size of the area spacious, the rooms are commodious with Tel, TV, safe, air-conditioning and comfortable beds equipped. The bathroom is large and clean. condition and cleanliness the area and the rooms school grade 2 "  Read more
    6
    January 2012
  • " the rooms are very spacious, the bathroom is very big above all the shower. the condition the room was adequate. The furniture could be renewed ... "  Read more
    4.333333333333333
    November 2011
  • " ... area, restaurants, bars, pools, etc. All inclusive could only be recommended. Primarily German and Austrian guests. The size and furnishings of the room were adequate. The bathroom had a very large shower and was adequately large. TV, air conditioner, balcony, safe and telephone were also available. "  Read more
    5.702777777777778
    August 2011
  • " I understand the bad evaluation absolutely. This hotel was really great. The rooms are very clean and spacious, the staff friendly and the food was 95% (large choice) was okay. The atmosphere ... "  Read more
    5.169444444444445
    May 2011
  • " About 35 km from Hurghada airport. Front desk was nice. The rooms are clean and with little 'mediocre' you get every day a new towel creations on the bed. Meals are either ... "  Read more
    4.336111111111111
    July 2011
  • " ... prepared a meal in the restaurant or on the terrace. The lunch in the restaurant was always abwe Bay watch store and tasted very good. Also at the pool bar there were snacks throughout the day. The room was always clean ours was also very generous. At first we were disappointed that we did not have a view of the ... "  Read more
    4.905555555555556
    March 2011
  • " Dream hotel! Supergepflegte garden- and pool area. Also the rooms are very spacious and clean. The staff are accommodating and of the guests hard. After my third stay I can this hotel ... "  Read more
    6
    May 2012
  • " The price/performance ratio is okay. Unfortunately, 60% Russians in this hotel, and early in the morning! The rooms are very clean and large. Beach is nice, just to get to the water you have to walk over a jetty, because of ... "  Read more
    4.197222222222222
    May 2011
  • " The grounds are very nice, rooms are large and clean, complaints were handled immediately, front desk friendly, food is bad on Russians voted, this ... "  Read more
    4.333333333333333
    October 2011
  • " ... relaxing vacation and that is in this hotel very good. You can between several pools. At the relax pool and beach you get also its peace before the entertainers and tractors, the tours tout. The rooms are large and clean. In the whole area is exactly on it respected. At 600 employees should not be difficult. ... "  Read more
    3.9499999999999997
    January 2012
  • " ... also difficult if you two weeks in a hotel! At the pool bar for lunch there were always delicious snacks. Our rooms were very beautiful and large, although we had booked a spar tip room. Also the rooms were always clean cleaned, also without right at the beginning to give tips. The beach is very nice and well ... "  Read more
    4.736111111111111
    April 2011
  • " ... go snorkeling really well, there are many different types of fish. We were quad biking and horse riding it was really fun, went riding I was really cool through the desert and along the beach. The rooms were clean, large, and well equippedthe hotel is not brand new but still really nice. The staff are nice ... "  Read more
    4.669444444444444
    December 2011
  • " ... and very green grass. They work really hard to keep it like this. The people who work there are so nice and very very friendly. The food could use a little more variation buth they do their best. The rooms are BIG and clean, a nice bathroom with a walking in shower. A big terras with a nice garden. We went to the Spa ... "  Read more
    4.9750000000000005
    July 2012
  • " I'm starting this review with a -probably- ordinary sentence; I really enjoyed my holiday at Serenity Makadi Heights. And it's not just because the sun was always shining, but also because the room was always clean and the service was very well. The beach was always neat, the garden was beautiful. Quiet ... "  Read more
    5.958333333333333
    August 2012
  • " ... French and Dutch) we understood that the animation team was great. The hotel hosts a wide range of different age groups, and also caters to the needs of families by offering a kids program. The rooms were clean and comfortable, the gardens are well kept and a joy for the eye and the water in the Red Sea ... "  Read more
    5.5
    December 2011
  • " The rooms were clean, air-conditioned, with TV, terrace, water boiler, safe and telephone. Great showers, spacious ... "  Read more
    5.5
    December 2011
  • " Serenity Makadi Heights is a wonderful. We have a really clean and very beautiful room. The staff were very friendly and helpful. The food was delicious. Simply perfect vacation. "  Read more
    5.966666666666666
    July 2012
  • " The hotel has a very beautiful complex and the rooms are very nice and well equipped. The Roomcleaner was always very accommodating. For the food however we have every day annoyed, ... "  Read more
    3.9166666666666665
    May 2012
  • " About 35 km from Hurghada airport. Front desk was nice. The rooms are clean and with little 'mediocre' you get every day a new towel creations on the bed. Meals are either on the large terrace or in the huge dining room (non-smocker) served. The selection of different foods was large. ... "  Read more
    4.336111111111111
    July 2011
  • " We have 1 week in this hotel all inclusive spent. In the deluxe room with a view of the sea! It was really a dream! The room was very beautiful and very large! ( especially the bathroom:-)) The food was great... Seafood, pasta... Something for ... "  Read more
    6
    July 2012
  • " Very beautiful hotel. Large, clean and maintained garden- and pool attachments. The rooms are big with TV, mini bar, safe and balcony or terrace equipped, really clean! The various restaurants ... "  Read more
    5.438888888888889
    June 2012
  • " ... Dessert is very monotonous, more selection are offered. Distribution of ice cream by the pool for certain time of day, a bit strange. Very large beautiful green clean quiet complex, beautiful big room. In bathroom shower gel, soap, hair dryer available. Beach towels inclusive. Animation - nA ja, ... "  Read more
    4.008333333333334
    August 2012
  • " A very relaxing vacation in a great hotel. We had booked an economy room, but had a great room perfect location very large very clean( TV safe mini bar kettle and it is important for the ... "  Read more
    6
    May 2012
  • " Great holiday in June 2012. The rooms are massive in comparison to some other hotels. Over the food in Egypt we need not speak-> nothing special. ... "  Read more
    5.933333333333334
    June 2012
  • " We were just passing through from the spacious room and the large bathroom. It was always clean and our extra wishes were always fulfilled. The ... "  Read more
    6
    July 2012
  • " The hotel and its grounds are very nice and clean, and the staff very friendly, even if you can't a foreign language, they give themselves the largest trouble. The rooms are spacious and equipped with new decorations. The pools were very clean where you always free beach chair ... "  Read more
    5.066666666666666
    October 2011
  • " ... a lot of fun with you! By the pool are some of them of Ablaufgitters in need of repair, but nothing serious! The beach is very beautiful but for children unsuitable. For snorkeling a dream! The rooms are huge, clean and without any drawbacks. "  Read more
    5.338888888888889
    June 2012
  • " enormous big room. Always noise, because not isolated. the bathroom is underground "  Read more
    1.1666666666666667
    November 2011
  • " the rooms are very spacious, the bathroom is very big above all the shower. the condition the room was adequate. The ... "  Read more
    4.333333333333333
    November 2011
  • " I was with my family the 15 times Egypt but the serenity Makadi Heights was by far the best hotel we had. The rooms were very nice cleaned. The food was always warm and very good, it is certainly something for everyone. There ... "  Read more
    5.5
    February 2012
  • " the room was huge. Equipment was fridge, safe, kettle, hair dryer, telephone, balcony with a view of the sea. ... "  Read more
    6
    February 2012
David
Germany
  • Couple
  • Age 26-30
1 Other hotel reviews
5.0
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
It was our 2. stay in Egypt... We prefer quiet hotels like the Serenity Makadi Beach... Unfortunately, ar the entire area already getting old... Particularly the pools... The beach in the Soma Bay was for us especially nice! Which was great... Was the really excellent service and the staff's hospitality. Really great... Unfortunately one often addressed in russian... Well and the employees appreciate it when you hear from Germany is... Also one of the a lot of pools was locked... (repair) well, if the all pools now reparierieren you can't really more work... The broken tiles in the pool didn't really bother … read more
David
Germany
  • Family
  • Age 31-35
3 Other hotel reviews
3.5
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
Where after days noticed we german it went with the service! Room service was very good, every day fresh towels and very clean. Foreign languages: russian perfect, english, german badly!1 buffet bad food! Pfui devil except rice and cheese! Only tip then performance for a short period of time, not like in Germany or other hotels in Egypt, only service then casch! When 1 Euro look in 2 Euro is it then! Is not acceptable. à-la-carte restaurants was the service and eat better. Cleanliness is ok given everywhere,Very spacious and clean, tv (ARD;ZDF; RTL II) free safe, fridge was a … read more
Aneta
Poland
  • Family
  • Age 36-40
1 Other hotel reviews
5.6
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Very good hotel at a high level for families with children. Great and friendly service. Great fun and atmosphere. For this reason, I would definitely return to Serenity. I greet Directors and Staff! … read more
Klaus
Germany
  • Couple
  • Age 51-55
6 Other hotel reviews
4.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
A wonderful garden area. Great friendly and dear staff. A great large shower, without bath tub, with glass wall to the floor and a lot of hot water. Room ok, but not brilliant. You can but also a room ground floor gotten, then sliding door and the lawn before a, top! The main restaurant was very bad, we are talking about the premises, not definitely the food. The lobby, as well as the lobby bar also really bad. But: There is a arround (meals where you want) to neighbor hotel fun city and since it the language before exclusivity and fine dining, also a … read more
Lilian
United Kingdom
  • Couple
  • Age 41-45
1 Other hotel reviews
5.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Reception staff can be a bit hit and miss and sometimes appear rude. The bar staff, restaraunt staff and pool staff are really friendly and always ready to help. You must remember that bakshish (tips) are the norm in Egypt and part of their way of life. The room cleaners get a little funny if you do not leave tips each day as they think there is something wrong, but we tipped at the end of the week because we felt if they did a good job we would tip and if not we wouldn't. We had a couple of … read more
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Information about Hotel Serenity Makadi Heights

Hotel own description

  • What the hotel offers
    Serenity Makadi Beach is the ideal place where you can simply relax on the hotel’s beach or one of the spectacular 7 swimming pools,The resort has every possible feature to make your stay enjoyable with an amazing experience of a luxury life style.
  • Location
    located directly on the Red Sea, built in Moroccan style. Opened in January 2007, this specious five Stars Resort spans a total of 400,000 sq. meters, surrounded by large gardens, own wide beach 320m, at Makadi Area 30 KM from Hurghada airport 35 minutes.
  • Accommodation
    Total 568 rooms, suites and villas. All rooms are very spacious with comfortable furnishing large balcony or terrace or window, satellite TV, international direct dial telephone, mini fridge, in room safe, hairdryer, bathroom with shower, tea and coffee making facilities. Rooms with connecting door and Non smoking rooms are available upon request.
  • Food and Drink
    very nice atmosphere you feel comfortable and as individual and every body working together just for you
  • Leisure
    7 swimming pools (one large pool ,Shallow water lagoon, one pool heated in winter with separate children’s pool, Two salty water pools- Gym free of charge - 3 Tennis courts, Mini golf - Diving and Water sports - Kid’s Club from 5-12 years, Babysitting Spa center with charge (Massage, sauna, jacuzzi,Turkish bath) ,Beauty Salon, shops International animation team offering a wide variety of activities ,evening entertainment
  • Other facilities and services
    very friendly staff, and nice warm service you feel like you at home and every body is helping
read more see hotel amenities

Hotel description *

  • Location
    This resort is situated 35 km from the city of Hurghada and 30 km from its airport. The surrounding area is quiet and tranquil, away from the bustle of the centre of Makadi.
  • Facilities
    Opened in December 2006, this luxury all-inclusive resort spans a total of 400,000 m² and is surrounded by extensive gardens. It offers spectacular views over the turquoise waters of the Red Sea and treats guests to an amazing experience of luxury lifestyle combined with the warmth of true Egyptian hospitality. The resort has 510 rooms, 2 suites, 6 junior suites and 4 villas. Service includes a 24-hour reception, lift access, air-conditioned restaurant, bar, pub, café, theatre, hairdressing salon and moneychanger. There is a kids' club, a playground and on-site parking. Room and laundry services are available.
  • Rooms
    Standard rooms are elegantly put together, have balconies or terraces and receive a great deal of natural light. They have en suite bathrooms and are fitted with satellite/cable TV, direct dial telephone, centrally regulated air conditioning, heating, hairdryer, ironing equipment, a safe box, free-to-use coffee facilities and a fridge/minibar for which extra charges apply. The atmosphere is quiet, elegant and guests come away with an impression of spaciousness and style. There are rooms that are located in the sport area within the premises of the resort with a shuttle bus from / to the main building, with an average distance of 250 metres.
  • Sports/Entertainment
    There are 7 swimming pools in the resort, of which 2 are heated during winter time (including the hot tub). Three of the pools are filled with fresh water while 2 others are filled with salt water and a children's pool, a poolside snack bar, sun loungers and parasols also stand at guests' disposal. Sauna, steam room and massage services cost an extra fee. Guests can also arrange water skiing, banana boating, diving, surfing, windsurfing, sailing, catamaran sailing and beach volleyball. Aerobics sessions are available and the gym, tennis court (during the daytime), pool room, table tennis and daily entertainment programme, including daytime activities and evening shows, are all free of charge.
  • Meals
    Guests stay on an all-inclusive basis and receive a buffet breakfast, lunch and dinner. An à la carte menu is also available for lunch.
  • Payment
    American Express, Diners Club, MasterCard and VISA are accepted.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Equipment rental
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • English
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service
read hotel information