# 6 of 97 hotels in Graz

Hotel Mercure Graz City(4 stars)

Lendplatz 36-37 8020 Graz View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    5.3
  • Location
    5.2
  • Gastronomy
    5.0
  • Sport & Leisure
    3.6

Rating breakdown

  • excellent
    51
  • very good
    27
  • acceptable
    2
  • poor
    1
  • terrible
    0
Read all hotel reviews

Good choice for city break
  • Recommended hotel
  • Families
  • City break
  • October 2015
pleasant modern hotel not too far from city center with parking (fee). Breakfast quite expensive but nearby you will find a lovely market with eateries and coffeeshops. Center of Graz can be reached by foot (10 minutes). Relation between price and offer is OK! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    6.0
Close

Excellent Staff and Service
  • Recommended hotel
  • Singles
  • Business trip
  • April 2015
The hotel is located near the centre and can be reached on foot. Parking is possible near the hotel (short-term and charges during the day!) or in the garage of the hotel at extra costs. My E-Mail with some requests was answered immediately and in a very professional way. Check-In was rather quick. My privilege room was nicely furnished with free drinks from the minibar (yippie!!!), but a little bit small in size. Unfortunately the privilege room had no bath-tub. My electric kettle didnt work properly, but it was exchanged only a minute after the phone call. All the staff ... I met was much friendlier than expected, especially the receptionist during check-out! Well done Mercure Graz City, I'll come back again! read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close

Near the centre
  • Recommended hotel
  • Couples
  • Other stay
  • March 2015
The hotel Mercure Graz City is located near the city centre. The centre can be easily reached (on nice days even on foot). Also the Kunsthaus is very near. The hotel itself is nicely furnished and leaves a good impression. The staff is friendly and additional requests (pillows, bathrobes and slippers) are provided immediately. The room is big enough, also the bathroom. Everything appeared clean and in good condition. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Navnit Singh
Excellent Stay with remarkable memories
  • Recommended hotel
  • Friends
  • Business trip
  • January 2015
Excellent hotel with warm greetings during check-in. Located at heart of city with ease connectivity of travel media available. Eye-catching interiors and exteriors with multi-language magazines & news-papers availability in lobby area. Customer friendly staffs with last-moment change in room type to suit guest in spite of pre-booking of rooms. Awesome buffet break-fast with numerous delicacies available. We daily use to choose what to eat today. Hotel having guests or various ethnicity and origins. read hotel review
  • Room
    6.0

    farely big single room with adequate furnitures for self and guests, stationary available for business persons, tea, coffee makers, mini bar availability, telephone and TV availability, Central AC and heating in winter as we visited during winter. Only recommendation is to have multi-countries channels in TV.

  • Location
    6.0

    Located at heart of city with half-an hour drive to airport, on call cab availability, nearer to train station. 3 marts nearby hotel with every shopping items available. On request tour booking availability.

  • Hotel
    6.0

    Excellent hotel with warm greetings during check-in. Located at heart of city with ease connectivity of travel media available. Eye-catching interiors and exteriors with multi-language magazines & news-papers availability in lobby area. Customer friendly staffs with last-moment change in room type to suit guest in spite of pre-booking of rooms. Awesome buffet break-fast with numerous delicacies available. We daily use to choose what to eat today. Hotel having guests or various ethnicity and origins.

  • Service
    5.0

    We were greeted with a very warm welcome. Last moment request of change of room type was pleasantly welcomed. Staffs having fluency and understanding of English the language we were comfortable with, daily room cleaning and on call service. After a week of check-out, we had some queries regarding billing and conversion and our e-mail was answered in 3-4 hours. Excellent service i say. And yes, we were bid farewell with a very warm and smiling faces even at 3 am in the morning. We were pleased with the hospitality we received.

  • Gastronomy
    6.0

    One restaurant and bar with a very fair quality and quantity of food items and drinks. Dining area and cutleries and plates were neat and clean, also frequently changed by staffs. Prices were fair and on request cuisines were available.

Close

Nice view from my window
  • Recommended hotel
  • Singles
  • City break
  • June 2014
Hotel is fairly new (or renovated), but my room was not yet ready when I arrived. Hotel offered me a drink while I waited. Worth waiting because, even though I did not get the upgrade I usually do at accor hotels, at least I got a beautiful view.It is not in the old town, but nearby there are many bars and restaurants in the vicinity. Walking distance to both the old town and the train station (less than 20min each way). Wi-fi was irregular. Good value for money, though. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
Close
Hendrik
Again, yes... Not more
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
The hotel has me no Mercure-standard and earns no 4 - stars. Christof accor hotels and the i in Mercure Graz city is rather below average. The rooms are exactly the same as the courses in the years; the cleanliness of the rooms left a lot to be desired. In particular the carpets a shudder. Also the showers (at least in the 4 - floor) are a total bad. Conclusion: ok, if one is only briefly in the room. Not recommended for longer stays. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    3.5
    Size of the room
    4.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    5.0
Close
Christoph
Pleasant city hotel in a good location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
Pleasant city hotel in a good location (the city centre is reachable in 10 minutes on foot). Nice breakfast buffet. The rooms are a bit paper thin. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
Close
Chris
Good for a city trip, but that's all!
  • Recommended hotel
  • Singles
  • Business trip
  • January 2012
Hotel is o.k. The carpet in the rooms (1st floor) terrible. Design is o.k. Be careful, breakfast is only until 10 (!) a.m. We almost missed it. Thanks to a really kind brown-skinned breakfast girl we were allowed to start our breakfast at 10:22! Garage expensive! Coffee and Tea making facilities in the room is above expected level! read hotel review
  • Location
    3.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    2.0
  • Service
    3.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Sport & Leisure
    1.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    2.0
Close
Patrick
Hotel with very good infrastructure
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2011
Hotel is located directly at the lend square. Right next to the hotel is a bipa supermarket (pharmacy) and a Billa supermarket (supermarket). Something a Interspar behind the hotel (supermarket) (Aldi) and a Hofer DM. A business and several restaurants are also available. It is possibilities in the proximity, inter alia, to play billiards. The herrengasse 15 minutes about it to foot. The park house entrance is located behind the hotel. Current price is 14 euro. The nearest Cheaper ticket is a monthly pass for about 90 euro. Five nights = = = 84 euro six days parking. In the ... direct surrounding area it but also barely any alternatives. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
Close
Read all hotel reviews

Information about Hotel Mercure Graz City

Hotel Information

hotel.de

hotel.de *

Our whole staff would like to warmly welcome you to the Mercure Graz City. The Mercure Hotels family would like to welcome you to the Mercure Graz City! We know how hard it is to start the day on an empty stomach, so a robust, alimentary breakfast is provided when you stay with us. Located at our hotel are car parking spots for the benefit of our guests. Wi-Fi internet is available. Make yourself at home We provide guests with day and night reception, a wake-up call service and a safe to store valuables. The lift to the upper floors makes it easy to reach your appealingly arranged room. Where you will stay The minibar stocked with many different beverages in your room will keep your thirst quenched and hunger satisfied. The air-conditioned suites also feature all the necessary work facilities including a writing desk, an easy-to-use landline and high-speed internet connection. Every hotel room is equipped with a radio as well as a TV with plenty of entertaining programmes. The rooms at the hotel feature satellite TV. When visiting us, you are provided with a television (pay) that is available in all our rooms. Hotel rooms come equipped with coffee making equipment. You will find a bathtub and a hairdryer in all our guest room bathrooms. When staying here at our hotel you'll always have a tower. The hotel rooms, too, have a great mobile connection. Relax or be active Our hotel offers a sauna for the use of its guests. Sporty guests are invited to use the state-of-the-art fitness room. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Lounge
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Shower

Gastronomy

  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service