# 203 of 2527 hotels in Rome

Sheraton Golf Parco De Medici Hotel and Resort(4 stars)

Viale Salvatore Rebecchini, 39 00148 - Roma Italia View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.4
  • Room
    4.7
  • Service
    4.3
  • Location
    3.1
  • Gastronomy
    4.1
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    7
  • very good
    4
  • acceptable
    4
  • poor
    3
  • terrible
    0
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Susan
Poor service, choose another hotel
  • Hotel not recommended
  • Singles
  • Business trip
  • June 2014
The service at this hotel is very poor. With very few exceptions, the staff are untrained, inefficient and rude. The hotel caters to a lot of large bus tour groups, perhaps they have determined these types of customers do not require basic customer service as they are not going to be repeat customers. The website says there are three restaurants, however they do not say all three have the exact same limited menu? The hotel itself is clean, the rooms are of a nice size and the grounds are lovely. However, there is nothing that can make up for the ... poor service. I was scheduled to stay for 3 weeks and left after one week. I would have left after the third night but other hotels were fully booked. read hotel review
  • Gastronomy
    1.0

    They say there are 3 restaurants, but all three have the same limited menu. The food was not very good.

  • Room
    5.0

    Nice room -- it was a large and nicely furnished. The shower is poorly designed and leaks water all over the bathroom floor.

  • Sport & Leisure
    4.0

    There is a pool and golf course.

  • Hotel
    1.0

    The service at this hotel is very poor. With very few exceptions, the staff are untrained, inefficient and rude. The hotel caters to a lot of large bus tour groups, perhaps they have determined these types of customers do not require basic customer service as they are not going to be repeat customers. The website says there are three restaurants, however they do not say all three have the exact same limited menu? The hotel itself is clean, the rooms are of a nice size and the grounds are lovely. However, there is nothing that can make up for the poor service. I was scheduled to stay for 3 weeks and left after one week. I would have left after the third night but other hotels were fully booked.

  • Service
    1.0

    Poor, inefficient and rude. They are poorly trained and grouchy.

  • Location
    3.0

    A bit remote from basic services, but there is a small shopping center with a couple of restaurants close by. The hotel offers a paid shuttle to take you to the city center. It was not operating on the days I was there.

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Abdelmonem
Nice but far from the city
  • Hotel not recommended
  • Singles
  • Business trip
  • June 2014
nice hotel but far form the city not so close to the airport the only way to move is with taxi or the shuttle bus (very restrictive time) read hotel review
  • Room
    2.0

    simple room nothing special no coffee machine or water boiler what was really bad is that you don't have water even in the minibar clean but old style

  • Gastronomy
    2.0

    food is good but service is bad carte is limited so if you stay more then one week you better change hotel. the breakfast is not good coffee is Nescafé (very bad for Italy) very limited.

  • Service
    1.0

    service is very bad as the personnel is very limited and don't have time help. I asked for toothbrush kits for 4 days I had to complain to the manager so they finally provided the last day of my stay. no internet even if it was in my rate they told me that it's only the wired internet but the wired internet don't work. I complained but no reaction. As the hotel very isolated the restaurant get very crowded and if you don't make reservation you can wait for hours

  • Hotel
    3.0

    nice hotel but far form the city not so close to the airport the only way to move is with taxi or the shuttle bus (very restrictive time)

  • Location
    2.0

    Nothing to do in the surroundings specially if you have to eat. to come back from the city after a dinner count at least 30 euro taxi

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Anna
Indifference
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2012
The hotel Sheraton 2 was partly. So crowded, that periods for breakfast and for the restaurant were necessary. The waiting times at the check-in were unusually long. Except the flight crews different airlines is probably also among other things. The italian police to the regular guests, with visible halter and pistols during dinner times. My impression warm, you must be in the individual guest not very hard, there are constantly new masses of guests. We had a double room with breakfast read hotel review
  • Service
    3.0

    As a service i would have felt, if for the long wait at the check-in enough seating available and a glass of water or coffee enough would. As well as the waiting times for a bus. The majority of of the staff speaks english. If at the bar ladies work, working the service there. Otherwise, you can already times half an hour have to wait on a waiter, the the order establishment. I would have liked a form or another opportunity, for my opinion about this hotel before place to speak. The only good thing : the cleaning staff and the cleanliness in the hotel

  • Hotel
    3.0

    The hotel Sheraton 2 was partly. So crowded, that periods for breakfast and for the restaurant were necessary. The waiting times at the check-in were unusually long. Except the flight crews different airlines is probably also among other things. The italian police to the regular guests, with visible halter and pistols during dinner times. My impression warm, you must be in the individual guest not very hard, there are constantly new masses of guests. We had a double room with breakfast

  • Room
    4.0

    The room was good furnished and clean, with a safe, hair dryer and minibar. And tv, the italian channels including bbc and ccn had. German channels were there RTL II and ZDF-information. So either the 2. world war or comics. But no news from Germany. But al jazeera on 4 channels. Internet access in the room costs 8, -€ the hour, it is often short time together.

  • Sport & Leisure
    4.0

    The golf club, with the small shuttle to reach, has an excellent restaurant. The staff was something like a natural friendliness, which i in the hotel very often vernmisst have. The tram is not for beginners recommended, very many difficult water obstacles. Bermudagras.

  • Gastronomy
    2.0

    You can either in the restaurant or in the bar eat. The restaurant with plentiful goldfoliendeko and succulents in brown planters on hotels 70. years. In the bar the armchair so worn-out, the you with a lot of effort just gets. The food at both places good. It can but also from cold pizza, half warm vegetables or dry hamburgers are. But there already on the menu, that frozen were uses. On the menu there were also 5 pasta dishes, but all only with fish. A glass of beer to 8, -€ or a glass of wine to 9, -€ are then the crowning.

  • Location
    3.0

    The hotel is located in trister environment, not far from the airport away. There are neither shopping possibilites nor restaurants nearby. The shuttle bus to Rome costs 4, -€. The journey takes in cheaper on traffic 30 minutes. If the bus goes! And if the bus to the town. We had the bad luck, that he once over an hour late, only once to the nearest metro station and once late evening back from Rome anymore. A nonchalantes shrug from the staff as an explanation.

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Information about Sheraton Golf Parco De Medici Hotel and Resort

Hotel Information

hotel.de

hotel.de *

The Sheraton Golf Parco de’ Medici Hotel & Resort is located in the most vital financial and commercial area of the Capital, at the centre of a strategic point that includes the congress and business district of EUR, the New Roman Trade Fair, Fiumicino and Ciampino International Airports, while the city centre and the most important shopping centres are just a few kilometres away. The Hotel can be easily reached by car or Bus from its own exit on the Rome-Fiumicino motorway and exit number 30 of Rome’s Great Ring Road (GRA). It has a large external and unwatched parking area for more than 2000 cars and eventual buses. The Hotel is divided into three main buildings: Sheraton Golf 1, 2 & 3 and is surrounded by more than 85 hectares of green with the internationally renowned and exclusive Golf Club Parco de’ Medici. it is the ideal location for an undisturbed stay away from smog, noise and the traffic of the city centre. It is the perfect location for meetings, coffee breaks and business lunches, with its large and bright meeting rooms with natural daylight and their glass windows overlooking the swimming pools or the green of the golf course. Its vast outdoor and indoor spaces make it the perfect place for any kind of event. The Hotel has 818 rooms of different types. All of them are equipped with safe deposit boxes, sprinklers, smoke detectors, electronic locks and furnished with fireproof materials as required by Italian law. They are luminous, soundproofed, comfortable and warm, with minibar, hair drier, pay tv channels & radio and Wi-Fi coverage, Sweet Sleeper Bed, armchair or sofa, writing  desk or table. All the bathrooms have a bathtub with shower and some of them also have an independent shower box. Rooms are available for smokers and for non smokers. Many of them are with parquet floor. Services:  internet Points, express laundry “Travelite”  service, LinkSheraton, business centres with secretarial  service, wake up call, 24 hour room service and car rental. Golf rental equipment such as buggies / carts, trolleys and clubs etc. On demand services: baby sitter, dog sitter, personal shopper, personal trainer, physiotherapy, interpreting, transfers, limousine, entertainment, technical and choreographic set ups. Scheduled shuttle bus to and from the city centre. Our 3 Fitness Centres are opened 24 hours a day and are reserved to guests only. Access is gained by use of the room key. Towels, TV, Radio, CD player and mineral water dispenser are provided. This service is free of charge. 3 unheated outdoor swimming pools with large sunbathing areas, shady umbrellas and gazebos and pool service for drinks and snacks await our guests for unique moments of relax. Shops, a gym with a large SPA, a pizzeria, a steak house and an 18 theatre cinema complex are within walking distance. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast in the room
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Car hire
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service