# 89 of 93 hotels in Cochem

Hotel am Hafen(3 stars)

Uferstrasse 3 View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.3
  • Room
    3.1
  • Service
    2.7
  • Location
    4.8
  • Gastronomy
    3.6
  • Sport & Leisure
    1.0

Rating breakdown

  • excellent
    0
  • very good
    1
  • acceptable
    2
  • poor
    1
  • terrible
    1
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Thomas
Sometimes you must with surprises life!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Hotel in a good location, for 2 times overnight stay/breakfast without prior reservation booked. The 4. the sun, there are only for the location of the hotel, which however much in the price points! The value is unfortunately in no relation. The furniture in our room with mosel view... 'ageing'. Cleanliness was generally good, during our stay predominantly pairs of different nationalities. Parking at the hotel only limited available. The weitempfehlung is due to some ' disagreements' only limited, unfortunately there is this an option in the rating not. read hotel review
  • Gastronomy
    4.0

    The word refers here only on the number of the offered courses and their quality. Somewhat careless presentation... Without 'good appetite' for the bring of brotkorbes /coffee. Fruit/cold cuts/cheese/cereal/yogurt/eggs etc. Everything available. Regional cuisine in the attached/built-in restaurant wasn't used by us.

  • Hotel
    4.0

    Hotel in a good location, for 2 times overnight stay/breakfast without prior reservation booked. The 4. the sun, there are only for the location of the hotel, which however much in the price points! The value is unfortunately in no relation. The furniture in our room with mosel view... 'ageing'. Cleanliness was generally good, during our stay predominantly pairs of different nationalities. Parking at the hotel only limited available. The weitempfehlung is due to some ' disagreements' only limited, unfortunately there is this an option in the rating not.

  • Location
    4.0

    A short walk on a mosel bridge in the historic part. Pubs and various restaurants and wine taverns is a few minutes walk away. Purchases, trains etc. Are quite possible. Good we found the about the rooms at the checking-in.

  • Room
    3.0

    For the river view i would have 6 suns. Unfortunately leads the bathroom/toilet to the devaluation! A minimalist wet room! Near of the toilet-use one sits (as rather small man) with the knees under the sink. The silkonfugen in the shower area were partly black started, since it is an indoor undeveoped bathroom without a window of about 1.6 metres x 0.8 metres, (including shower, sink, toilet)! Türzargen in the lower area swelled. Flat screen tv was available, but unfortunately awkward... One must crosswise in bed lie around tv to watch.

  • Service
    3.0

    Only the service staff member at the front desk on the day of arrival and the cleaning crew could ' 1-2 suns' more had. The (probably) boss seemed very reserved/unfriendly and whilst checking out to 2 days not even 'good journey home/onward journey' or 'did you with us pleasurable' said. Room cleaning was good and the ' cleaning ladies' showed a friendly smile!

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Volker
A shame for the city Cochem!
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • City break
  • September 2012
A catastrophe! More there this hotel to 12 days not to say. I never a hotel booked, so incredibly rude and arrogant run like this. It is a disgrace for the city Cochem and an impertinence for the guest and now I know, why at the time of my reservation on the internet this the only hotel cochem was, the a room for more than week at the piece had free. The front desk is basically never manned, so gave me on arrival someone from the kitchen staff the room key. Boss and boss thought it in 12 days not ... necessary, once briefly present. Such people should a hotel lease and a job in a factory search, where you 8 hours a machine serve and no need to talk. Also the waiters ( consisting of 3 women one always available) has probably a sprechverbot imposed get, a atmosphere at breakfast and at dinner as church-the embarrassing the whisper and whispering behind the counter. Simply impossible, I have never experienced something like this before. The for a three-star hotel, the breakfast is a cheek and on a scale of 0A 10 in 1st a so unbelievable unloving buffet I have never seen before. Wordlessly and with fossilized mien morning its bread basket with 2 rolls on the table, a glass orange juice (, whether you want to or not-but other juices there is only not at all) and a burette coffee. I have 11 breakfast once, not a only once you have 'a good appetite, ' desired. As a older mr asked, you like him but bread bring, because the rolls too hard if, as I have only seconds later, wordlessly and in passing by, a 3. Rolls in my bread basket geschmissen. I would have my room not over 'booking. Com' booked in advance and paid by credit card, I would have stood up and left! The menu in the restaurant does not contain a only full or vegetarian dish. My 'special production' a vegetable dish was very fresh, the cauliflower partly still frozen was. Booked in advance and paid for I, as already written, a double room. Normally contains a double room, two beds with the appropriate bed sheets - you could actually than normal sleeping man assume. The room staff had however on 3. the audacity, the bed linen the second bed for the rest of the 9 days to 'dispose'. Was probably someplace else used. Mind you: booked and paid for a double room. There is also no mini bar, however therefor I had a non-functioning room safe. From other guests in Cochem I found out, that it the hotel already therefore did not book, because you have the telephone so incredibly rude had been. Surprise.? I in any case discovered by the nice weather my vacation in Cochem around 1 week extended-and opposite in the hotel 'Germania'. There should the hotel management including staff time a company holidays to make, then you would see, what hospitality and service means. Cochem is in the summer of tourists very busy and the hotels accordingly good. Need you to regulars kampfen, could be the' hotel at the port' likely to make. Unfortunately therefore it would not. And if you in Cochem really fantastic eat out would like, I can really the 'christophorus' really warmly recommend. It is slightly above from the main square and the food and the unbelievably nice and friendly service was simply only fantastic! However you should bring some time, because all of the food only after the order freshly prepared. I was there several times and every time had people intentioned, it is so unfortunately, the restaurant only as late discovered. read hotel review
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Room
    2.0
    Size of the room
    4.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
    Family friendliness
    1.0
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Information about Hotel am Hafen

Hotel Information

hotel.de

hotel.de *

Welcome to Hotel am Hafen, conveniently situated in the city centre of Cochem, however peacefully located at the same time. This family-run hotel offers single, double and triple bedrooms with 35 beds in total. The rooms are equipped en suite with telephone, radio and partly balcony. A reading and billiards room is available for leisure. Enjoy the magnificent view of the Moselle River, the colourful buildings on the riverbank, the famous boardwalk and Cochem Castle, towering everything else. Business hours of reception: On business days: from 07:00 to 23:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Library
  • Non-smoking room
  • Hotel safe
  • Internet
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Safe
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

Other hotel information

  • Airport transfer
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Newspaper