# 11 of 72 hotels in Albena

Hotel Laguna Garden(4 stars)

Albena, 9620 Bulgarien View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.2
  • Location
    5.5
  • Gastronomy
    4.5
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    9
  • very good
    6
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Georgi
Wonderful place for a family vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Very clean and comfortable for a family vacation. The personnel is very poite and helpful. The quality and variety of the food in the restaurant is excellent. The rooms are cleaned everyday. The beach is 200metres from the hotel. read hotel review
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Evy
Great holiday!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
We booked our holiday 2 weeks before and wanted to just surprise. The 1st time 4 stars and all-inclusive you can't really go wrong. We were 8 years ago already times in albena and knew something from. The hotel exactly the neighboring hotel our 1st visit was, we had only on arrival notice. Very funny. But now to the hotel. Many, many rooms, nice on 7 floors. Fortunately we had a family room in the 7. floor. That means free view over the park to the sea. Very nice. Below peers one stop on the parking lot or on the ... other side of the pool. But who wants to its spend the holiday on the balcony? The hotel itself has already a few jährchen on the embossment, as almost all hotels in albena. With 4 stars in other regions can not measure. In the hotel itself were 90% russians, bulgarians, romanians. The rest german and others as norwegians. But it didn't bother us. Since all anyway 90% had children thereby, whether families or grandparents, everything went very gesittet too or just noise from kids. The people their plates vollladen up to goes any longer and then leave is generally known. This place is not different. But you should not just make! read hotel review
  • Hotel
    5.0

    We booked our holiday 2 weeks before and wanted to just surprise. The 1st time 4 stars and all-inclusive you can't really go wrong. We were 8 years ago already times in albena and knew something from. The hotel exactly the neighboring hotel our 1st visit was, we had only on arrival notice. Very funny. But now to the hotel. Many, many rooms, nice on 7 floors. Fortunately we had a family room in the 7. floor. That means free view over the park to the sea. Very nice. Below peers one stop on the parking lot or on the other side of the pool. But who wants to its spend the holiday on the balcony? The hotel itself has already a few jährchen on the embossment, as almost all hotels in albena. With 4 stars in other regions can not measure. In the hotel itself were 90% russians, bulgarians, romanians. The rest german and others as norwegians. But it didn't bother us. Since all anyway 90% had children thereby, whether families or grandparents, everything went very gesittet too or just noise from kids. The people their plates vollladen up to goes any longer and then leave is generally known. This place is not different. But you should not just make!

  • Location
    6.0

    From the airport we are about 1.5 hour drive with a few stops away. withdrawal of guests. The hotel is located 2 minutes from the beach, if one the universe in liked to use couches, 3 minutes. Albena is very green and one goes only through the park and are already on the beach. Directly before the hotel the horse and buggy through the town and after 5 minutes one is at the bus station, where taxis drive. Otherwise, in front of the hotel the stadtpromenade los with many shops, bars etc. There was also a disco in albena. But we didn't hear except a discreet bumbum. Who thus something quieter and not parties is here exactly correct.

  • Gastronomy
    5.0

    The choice of the food was actually very good. There are for breakfast always scrambled eggs and fried eggs with different sausage. Then rolls, different bread and toast. In addition croissants and other pastries. Several types of sausages and salad. Only with the cheese is very monotonous, because only 1 cheese and 1 cream cheese. Of course always a sheep cheese, very tasty. And cakes. And for the kids pancakes with schokocreme or jam, honey. There was also cereals. But the milk was so hard to get used to, because sour, that we are not able to take. Not even in the coffee. The there was in the machine, thus also not so great. Fruit was available throughout the day melon, peaches, bananas, nectarines, grapes available. At noon and in the evening there is different meat courts, much prepared directly as chicken or pork. Vegetables was also grilled and there was potatoes, fried potatoes, potato wedges, pasta... Actually something for everyone to find. For the kids there was an extra kindertresen with pasta, mashed potatoes, sausages, burgers... Well, what the kids already? There is bread and cold meats and cheeses, salads, and sheep's milk cheese, cakes and fruit. The times for the meals are very spacious. Breakfast to 10 o'clock and dinner until 21 hours. The dining room is large and you can eat outside also. Outside can be smoked and if you mind that, if next to a family russians or so, where after each bite smoke, should rather take space indoors. The area is also air-conditioned. The drinks there was a machine, whereas the juice very sweet and very at tea streusel reminds. But there are also, according to display, local apple juice, which one with water diluted and is delicious. At noon and in the evening, the bar in the dining room open for beer and the all inclusive drinks. About cleanliness there was not much to say, except, that the plates sometimes more, sometimes less fast cleared. At the beginning of our holiday it was less quickly and then saw it on the table still disgusting. Then we have seen, as a bulgarian guest several times the staff complained about it. From this point were also times the übertischdecken changed and with dustpan the crums of table swept. Do not know, how long it continues. Cannot understand, why the staff 1 knife or fork on the table left, which is unused, when the table was cleared. As if any of this knife use would...! Well, we were satisfied. Only so much more, it is very much in oil roasted, so everything was very greasy. But since there were still the Raki then to distribute...; o

  • Sport & Leisure
    5.0

    The pool was during the day something animation with plays and in the evening from and to the hotel. Since the then inside took place, we didn't use, because us too warm. We could also the pool in the neighboring hotel, the the entertainers in the evening in the bar area declared. A display in the stairway of the dining room, there is, i believe, have been more helpful. The pool itself is small and there are also many beach chairs with umbrella available. For the very little ones there was an extra area. On the beach there are a umbrellas and 2 beach chairs per room free of charge. The supervision is also rum and controls the bracelet. Of course we have with our kids 2 chairs from the nachbarschirm with and it also has no one said something. On the beach there were also showers. The water smelled a bit strange. In the hotel there was a kids club on the pool of work was done. Other activities we can't say, because our children the club didn't use it.

  • Room
    5.0

    Our room was a family room with 1 french double bed, 1 single bed and 1 sofa bed. Firstly, we have of course the beds zusammengerutscht. After 3 days we had but the sick, because too little space for everyone. So 1 child on the sofa bed slanted. As we could then however the air conditioning system not more evening light, because the exactly on the sofa bed pustet. There is a small table with 1 chair and television on it, fridge with minibar, and on the balcony 1 small table with 2 chairs. So we could not even a night on the balcony spend, because 1 chair missed. But we anyway not intended, so no negative. Also didn't asked. The bathroom had unfortunately no shower, but only bath tub. Well, was also. Otherwise largely enough only just a bit dated. Here and there times which chipped, the drain smelled a bit... Otherwise with shower, shampoo, soap and even refilled.

  • Service
    5.0

    At the reception one can inform oneself well. In the change is also a colleague as, who understands german very well. The bartenders can understand everything, if you want. The staff in the restaurant the food was only for clearing up responsible and therefore certainly not on friendliness trimmed. There one gets hardly a response to a greeting. However this is not at all service staff to. The room was properly cleaned and also if you later from the room is gone, was then made still clean.

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Marc
Once is enough!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2013
Glasses were often dirty, the food was very one-sided. All inclusive is the lack of beach bar is not really usable. The bar staff could the ordered cocktails not, or better, not properly. read hotel review
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    3.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    4.0
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Information about Hotel Laguna Garden

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Playground
  • Cash machine on site
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Cable TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Outdoor pool
  • Tennis court
  • Cycling

Spa offers

  • Spa centre
  • Special massages

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Newspaper
  • Laundry service