# 32 of 721 hotels in New York - Manhattan

Hotel Westin New York Grand Central(3.5 stars)

212 East 42nd Street View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.1
  • Location
    5.6
  • Gastronomy
    4.7
  • Sport & Leisure
    4.3

Rating breakdown

  • excellent
    15
  • very good
    6
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews
Alexandru
Good hotel. Great Location for New York.
  • Recommended hotel
  • Singles
  • Business trip
  • January 2016
The hotel is good for a 4 star. Great Location. Unfortunately I found it lacking in personality. The gym is very good but the addition of a pool would make it excellent. Prices are quite high but I'm guessing they're normal for Manhattan. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Thibault
A bit expensive but good location and ok rooms
  • Recommended hotel
  • Singles
  • Business trip
  • March 2015
The hotel is good for its location, close to the subway and in Midtown. Besides that, nothing too bad or too good. Rooms are small but clean. I would recommend this hotel over the Westin in Times Square. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Room
    5.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Chris
High quality hotel with a fantastic location
  • Recommended hotel
  • Couples
  • City break
  • December 2014
The Westin Grand Central is a high-quality hotel with a near-unbeatable location. It's just two blocks from Grand Central Terminal, meaning it is both transit-accessible as well as situated within a highly walkable area of midtown. The staff is very courteous and attentive. read hotel review
  • Hotel
    6.0

    The Westin Grand Central is a high-quality hotel with a near-unbeatable location. It's just two blocks from Grand Central Terminal, meaning it is both transit-accessible as well as situated within a highly walkable area of midtown. The staff is very courteous and attentive.

  • Gastronomy
    4.0

    There is an onsite cafe/restaurant. It's fine, nothing to write home about, although again this is Manhattan so you're hardly starved for options.

  • Service
    6.0

    We found the staff to be highly attentive and courteous.

  • Sport & Leisure
    5.0

    Not much in the way of entertainment on site, but that's why you visited the city, not the hotel.

  • Location
    6.0

    It's tough to beat a location when it's smack dab in the middle of Midtown Manhattan East. It's two blocks from Grand Central and another two blocks to Bryant Park. It's New York, so there's more shopping and dining than you could ever need.

  • Room
    5.0

    Nice room, pretty standard, well-kept.

Close

Nice hotel
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
Classic Westin. Nice rooms, clean, updated, looks good. Comfy bed, nice bathroom, lobby is nice, friendly staff. Nice location directly across from grand central, close to times square, super easy subway access. Was just there for a business trip, and worked just fine. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Jae
Good hotel but a bit expensive considering service
  • Recommended hotel
  • Families
  • Other stay
  • June 2014
It was good hotel, nice location, good quality service and bed, but the size of the room was small and a little bit noisy like other new york hotel. In lobby, there were only two men to help a lot of guests. However, considering other NY hotels, it was a good choice. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    3.5
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Service
    4.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
Abdulwahid
Enjoyable stay at this Manhattan hotel in NYC
  • Recommended hotel
  • Families
  • City break
  • May 2014
It was a good stay at this hotel and only my negative experience with Front Desk staff which was extremely without any knowledge and slow processing, room sizes are good, cleanliness was upto standard. read hotel review
  • Service
    3.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    3.5
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Atmosphere & furnishings
    3.0
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Isabelle
Great location in the heart of New York City
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • April 2014
We were at the Westin Grand Central once again and spent 5 nights there this time. The size of the room left something to be desired, however, the point of criticism is small, if you are only using the room to sleep in anyway. The location of the hotel couldn't be better and is a great starting point in order to explore New York. The concierge was very helpful concerning reservations in various restaurants. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    4.3
    Size of the room
    3.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about Hotel Westin New York Grand Central

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Beauty treatments
  • Hammam

Other hotel information

  • 24 hour reception
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper