# 21 of 730 hotels in New York - Manhattan

Hotel Westin New York Grand Central(3.5 stars)

212 East 42nd Street View on map
Average rating
Recommended
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At a glance

  • A nice hotel (2)
    "A nice hotel" found in 2 reviews
    • " It is a nice hotel . The staff are mostly friendly and very helpful, at the front desk however you have to on the ... " 
      4.9
      August 2012
    • " It is a nice hotel. The staff are mostly friendly and very helpful, at the front desk however you have to on the right side. Our room was in the 33rd floor. It was great, very nice and clean . We would stay here anytime again stay. All surrounding sights and the subway were comfortably ... " 
      4.9
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.0
  • Location
    5.6
  • Gastronomy
    4.7
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    18
  • very good
    8
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " It is a nice hotel. The staff are mostly friendly and very helpful, at the front desk however you have to on the ... "  read hotel review
        4.9
        August 2012
      • " It is a nice hotel. The staff are mostly friendly and very helpful, at the front desk however you have to on the right side. Our room was in the 33rd floor. It was great, very nice and clean. We would stay here anytime again stay. All surrounding sights and the subway were comfortably ... "  read hotel review
        4.9
        August 2012
Abdulwahid
Enjoyable stay at this Manhattan hotel in NYC
  • Recommended hotel
  • Families
  • City break
  • May 2014
It was a good stay at this hotel and only my negative experience with Front Desk staff which was extremely without any knowledge and slow processing, room sizes are good, cleanliness was upto standard. read hotel review
  • Service
    3.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    3.5
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Atmosphere & furnishings
    3.0
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Alexander
Good hotel in midtown for a city break.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
Centrally located 4 star hotel (41 floors) in east midtown between un building and Grand Central Station. Wi-fi is available, but with nearly 1 7 $per day too expensive. Own sim card for USA-network with flat rate is much cheaper. The hotel is two years completely renovated and made a modern and good impression. read hotel review
  • Room
    5.0

    We had one of the a bit larger and had a great view, corner room on the 32. floor with a view of the Chrysler-building and the 42. road in the direction of the west (Times Square, hudson). The decoration of the room was the usual good nature of a 4 star hotels (comfortable kingsize bed with three ceilings and four pillows, chair, couch, big enough bathroom, closet, desk with chair, coffee maker with daily stocked coffee pads and (typically american) paper cups). The price was about 2 30 $(about 168 Euro ) per night including taxes and city tax and was for the room and the location of the hotel perfectly adequate.

  • Hotel
    5.0

    Centrally located 4 star hotel (41 floors) in east midtown between un building and Grand Central Station. Wi-fi is available, but with nearly 1 7 $per day too expensive. Own sim card for USA-network with flat rate is much cheaper. The hotel is two years completely renovated and made a modern and good impression.

  • Service
    4.0

    The staff at the reception is sometimes a bit negligent einsdruck, all in all fits the service but. The reinigungsgservice was good and the room was always tidy and clean.

  • Location
    5.0

    The hotel is located in east midtown between un building and Grand Central Station and offers a good starting point for a city trip in New York. Grand Central with the train - and subwaylinien is 5 minutes away, the next stops the hop on hop off buses also.

  • Gastronomy
    4.0

    The hotel has with the lcls bar & kitchen a restaurant, in which you from the breakfast until the night snacks to eat out. We have the breakfast on the first morning because of the price not any longer used. It is without a large and excessive breakfast quickly over 5 0 $for two persons (despite the already higher prices in New York then nevertheless in the long term to the purse is). We are then always next to the pax or opposite in the espresso bar and have good and sufficient for 25-30 $for two people for breakfast.

Close
Christoph
So far so good.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The Westin is in the 42. road approximately 3 minutes' walk from the Grand Central Station away. The hotel name is so absolutely program. The building is on about 40 floors exclusively the Westin. There were rooms in all 4 directions and from bottom to top. At first we had a corner room on the 9. floor on the south/east corner. Directly under us were the trash cans and the view was close to zero. We have ourselves directly complained and could then in the 21. floor 'upgrade'. The corner room was now to the north/east corner and we had ... with some head wrench views of the Chrysler-building. So beware! Everything under floor 20 is, what the view wise, not the pictures on the website. The hotel decor is unobtrusive style. Everything was well presented in muted brown and new as it was probably recently completely renovated. We had only night without anything booked. Because everything else can you pay for. So costs a Cola from the mini bar (or as it says here from the fully stocked refreshment centers ) 6 Dollar. Wi-fi in the room for 15 Dollar per day. However it is in the lobby free of charge. Breakfast is for travellers almost priceless. read hotel review
  • Room
    4.0

    Our corner room was for new york standards huge. Particularly nice in Westin the quality of the bed. Here really not too much promised. The bed including the cushions is just great. The air conditioning was not too loud, but it sometimes something moved. The mini bar was not available for our own drinks. But there is in each floor a ice machine. The tv is big also offers a wide selection of american programs. The use of international programmes should 6 Dollar per day, taking also no german it is. The bathroom was ok without any highlight. Sometimes there was no water. If it then came back, there was a brownish broth slow explained. Street noise in nyc everywhere and hence in the 21. floor. Every night at 4 then the garbage trucks. Ear plugs for people with light sleepers are therefore absolutely recommendable.

  • Hotel
    5.0

    The Westin is in the 42. road approximately 3 minutes' walk from the Grand Central Station away. The hotel name is so absolutely program. The building is on about 40 floors exclusively the Westin. There were rooms in all 4 directions and from bottom to top. At first we had a corner room on the 9. floor on the south/east corner. Directly under us were the trash cans and the view was close to zero. We have ourselves directly complained and could then in the 21. floor 'upgrade'. The corner room was now to the north/east corner and we had with some head wrench views of the Chrysler-building. So beware! Everything under floor 20 is, what the view wise, not the pictures on the website. The hotel decor is unobtrusive style. Everything was well presented in muted brown and new as it was probably recently completely renovated. We had only night without anything booked. Because everything else can you pay for. So costs a Cola from the mini bar (or as it says here from the fully stocked refreshment centers ) 6 Dollar. Wi-fi in the room for 15 Dollar per day. However it is in the lobby free of charge. Breakfast is for travellers almost priceless.

  • Service
    3.0

    The service was quite varied. We were pleased with everything in the lobby has happened. We were not satisfied with the room cleaning. We went almost daily which lost. First one of the bathrobes. Then the glasses. Then the sachets to get some ice. And finally, the charwoman the towel rack in the bath torn down. But we have a anschwellenden mountain of body lotion and shampoo there. Otherwise limited cleaning new towels and make bed. Beside the towel rack also some illuminat conked out was for the cleaning lady obviously no message to the facility management value.

  • Location
    5.0

    It was our 7. stay in nyc and we were the first time in the proximity of the Grand Central Station. One is good. There is as soon as one leaves the lobby New York feeling live. A rich choice of shops and delis is located in the immediate vicinity to the hotel. We highly recommend the breakfast the bagels - bakery ' zucker's' in the 370 Lexington Avenue, no 300 meters away from the hotel. Here there are freshly baked bagels with all the toppings and a free wi-fi. A further advantage is, that one of the few subwaylinien (line 7), with east-west link in the vicinity. It takes you only 2 stops right in the middle of times square. Alternatively there is the Grand Central also subways in north-south direction.

Close
Rudolf
SPG New York has hope!
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • October 2013
After staying in most of the other NYC SPG properties I was wary of coming here, but business calls! From the friendly and fast early check in to the offered late check-out it was pure great service and client care. The Rooms are a good size for NYC, newly done and room service is fast, friendly and good! I will surely be back and thanks for showing me an SPG that cares! Room Tip: A high floor corner room is what to go for. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Kerstin
Central hotel, very recommendable
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • May 2013
Very central and easy to determine hotel in Manhattan. Have the stay enjoyed and the small problem with my suitcase, the after checking in back to the airport sent, could be solved quickly. The only small point of criticism is the late availability of the room (at 4:30 p. m.). So if you after the arrival or long flight showers would, before one explored the environment, this is not possible. Otherwise: everything was great and recommendable! read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Read all hotel reviews

Information about Hotel Westin New York Grand Central

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This popular hotel is renowned for its high levels of service and enjoys a great location along 42nd Street, within metres of public transport. An array of shops, as well as restaurants and bars are to be found in the vicinity.
  • The hotel features 728 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a cloakroom and currency exchange facilities. Internet access is available in public areas. The hotel offers various facilities for guests with disabilities. Gastronomic options offered by the hotel include a restaurant and a bar. Guests can buy holiday mementos from the souvenir shop. Parking facilities available to guests include a garage and a car park. Among the additional services available are room service and a laundry. There is a business area with a conference room and a business centre.
  • All rooms feature air conditioning, central heating and a bathroom. The carpeted accommodation units feature a double bed or a king-size bed. Among the amenities are a safe and a minibar. Tea and coffee making equipment is included as standard. An ironing set is also available to guests. Additional features, including internet access, a telephone, a TV, a radio, an alarm clock and wireless internet access, contribute to a great stay. In each of the bathrooms, guests will find a shower, a bath, a hairdryer and bathrobes.
  • The hotel's leisure facilities include a gym.
  • Breakfast is bookable as a board option.
  • All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Beauty treatments

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service