BEST WESTERN Alpen Resort
Information about BEST WESTERN Alpen Resort
Catalogue information
The BEST WESTERN Alpen Resort Hotel is a modern first-class resort located in the heart of the traffic-free Zermatt, near the railway and gornergrat station and ski lifts. Most of the comfortable
rooms have a view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have a health club, indoor pool,
sauna, masseuse, tennis court and game room for your relaxation and enjoyment. Our rooms feature a remote-controlled cable television, hairdryer and mini-bar.
Amenities
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Profile
Address
Spissstrasse 52
Telephone: +41 (0)27 966 3000
Email: info@alpenresort.com
http://www.alpenresort.com
Notice: This informartion is provided directly by the hotel. HolidayCheck does not assume any liability for the accuracy and completeness of this information.
Spissstrasse 52
Telephone: +41 (0)27 966 3000
Email: info@alpenresort.com
http://www.alpenresort.com
Notice: This informartion is provided directly by the hotel. HolidayCheck does not assume any liability for the accuracy and completeness of this information.
18 hotel reviews for BEST WESTERN Alpen Resort
Our 3rd stay at this excellent hotel. Staff are always friendly and very attentive, food is varied, plentiful and of a high standard and our large refurbished room was kept spotlessly clean. Add a large swiming pool, hot tub, sauna and steam room and you have the perfect hotel for a ski holiday. We will certainly return. Read more
in March 12,
Murray, Age 56-60, Family
Read 24 times
Very comfortable, almost informal atmosphere in the hotel, my room had a fabulous view of Matterhorn, price-performance is perfectly reasonable.
I can only single room judge, they are really very well equipped.
all in all gladly again a skiing vacation in this hotel. Read more
in January 12,
Michael, Age 51-55, Solo/single
Read 149 times
We stayed at hotel for 2 weeks, the accommodations are comfortable and clean, the Solebad very nice. Breakfasts included were good and breakfast service provided was refreshing! Quality of evening food was inconsistent: first week was very disappointing, did not meet the four star superior standards. Second week quality of choice menus, presentation and food was very good. Service in the evenings lacked consistency. Entertainment was pleasant.
Rooms are clean and have for your convience kitchens. Beds are comfortable and house clea... Read more
in January 12,
Nicole, Age 56-60, Couple
Read 28 times
the hotel is exactly my idea of a comfortable hotels in the mountains with much charm.
The hotel complex is not too big, very clean and tidy held.
the breakfast is great! Despite low season and rather few guests, a wide choice the Swiss delicacies at the buffet laid out. The boss and the Junior Manager of the hotel very anxious around the well-being of the guests.
the rooms are big cut and well maintained. The somewhat older rooms meet not the trend colours such from today, however are you comfortable and for a room in the mountains perfect.... Read more
in November 11,
Barbara, Age 26-30, Friends
Read 261 times
A very good hotel nearby MGB-train station and the gornergrat train station. Pick-up from the train station by the hotel's shuttle service. Sole-the indoor pool is very large and perfectly clean. Read more
in June 11,
Carsten, Age 41-45, Family
Read 497 times
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Interesting quotes from the reviews
Hotel in general
- excellent First impressions
- in October 11
I highly recommend this hotel.
- in October 11
- in October 11
Lots of ambience, with the exposed beams of dark wood, dark-wood paneled doors, some white-plaster walls, some whitewashed wood-paneled walls, walls hung with gold-framed mirrors and sepia photos of the mountains and, in the bathroom, earthy green floral tiles on the ceilings, walls, and floors, and hammered brass fittings.
- in October 11
- suitable place for children
- top notch facilities
- nice rustic flair
- old and dusty hotel
- standard 4 star hotel
- in July 11
The apartment was dirty (I never let my bare feet touch the floor) and had no amenities (no internet access, no hair dryer, etc.
- in July 11
- in June 11
We did not so much like the location of the room which was close to a noisy music club.
- in June 11
Room
- clean bathroom
- in July 11
The bed was comfortable and the maid did a good job keeping it clean. - in May 10
Nice room, comfortable bed, good breakfast, etc.
- in July 11
- great view of Matterhorn
- large bed
- in October 11
The white, waffle-weave, cotton robes in the room are a luxurious touch, as are the slippers.
- in October 11
- basic twin room
- in October 11
Inside, the carpet was very new and clean, with a pretty fleur-de-lis pattern. - in October 11
Inside, the carpet was very new and clean, with a pretty fleur-de-lis pattern.
- in October 11
- not clean and not tidy decor
- very small room
Service
- accomodating staff
- in May 10
The service they provided was amazing, the hotel looks really classy
- in May 10
- Good service
- in October 11
Room service was great: ten minutes after my call to the front desk, someone brought up an iron and ironing board.
- in October 11
- lovely restaurant staff
- pleasant staff
- quick check in
- in June 11
Hotel receptionist did fair with our advance booking for matterhorn view balcony &charged us to pay extra amount on arrival to get the room of our choice.
- in June 11
- erratic and slow service
- unkind staff
Location
- clean and tidy location
- easy to get to hotel
- in July 11
This hotel is located in an easy to reach location from the train station and the town is so small that it's easy to walk anywhere.
- in July 11
- free shuttle from hotel
- in July 11
This is a large hotel (chain) so you don't get the personalized service of a small hotel but all of our questions were answered and the staff was very helpful.
- in July 11
- proximity to to Railway
- proximity to train station location
- quiet location
- poor hotel location
- poor location
Gastronomy
- in October 11
I must rave about the complimentary hot breakfast buffet that highlights some of the best Swiss specialties.
- in October 11
- in October 11
I must rave about the complimentary hot breakfast buffet that highlights some of the best Swiss specialties.
- in October 11
- in October 11
Special mention must be made of the hot chocolate drinks you can make at the breakfast bar with hot milk -- Swiss chocolate makes most delicious cocoa ever.
- in October 11
- in October 11
Every morning, six to eight different fresh-baked breads including croissants, coffee cakes, soft rolls, baguettes, and crusty whole-wheat loaves.
- in October 11
- in May 11
The breakfast was really good. - in July 10
Breakfast was very good with a wide choice of items. - in May 10
Nice room, comfortable bed, good breakfast, etc.
- in May 11
- in October 11
Inside, the carpet was very new and clean, with a pretty fleur-de-lis pattern.
- in October 11
- acceptable breakfast
- in October 11
Scrambled eggs, hard-boiled eggs, bacon, and baked beans.
- in October 11
- not good but acceptable Evening meals
Sport & Entertainment
- good Spa
- great spa
- heated pool
- in July 11
Sole-the indoor pool is very large and perfectly clean.
- in July 11
- Nice indoor pool
- to very high standard sauna
- top notch and big indoor pool
- normal pool
