BEST WESTERN Sovereign Hotel Albany
Information about BEST WESTERN Sovereign Hotel Albany
Catalogue information
Discover this pet friendly Albany, New York hotel offering convenient access to key area attractions such as the New York State Capital building, State University of Albany and the Saratoga Gaming
& Raceway. Whether traveling to upstate New York on business or pleasure, the BEST WESTERN Sovereign Hotel-Albany is proud to offer sophisticated accommodations, friendly customer service and
convenient access to key area attractions. Guests staying at this Albany area hotel will find themselves minutes away from the New York State Capital, the State University of Albany and the historic
USS …
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3 hotel reviews for BEST WESTERN Sovereign Hotel Albany
The hotel is located about ten minutes away from the centre. Generally it is okay, one couldn't expect too much. There was a restaurant right at the hotel-it was very good... Wi-Fi Internet access, as well as parking is free. The bathroom was quite small and the rooms in the ' years 'old. Nearby there was a larger shopping mall. Read more
in March 11,
Andre, Age 26-30, Family
Read 77 times
Old, run down and need of renovation work. Clean is different. Especially musty smell in the hallways, the staff seem demotivated. A continental breakfast we were not impressed.
The rooms are all other than clean and outside the bathroom not to mention. You like from the shower not on the floor. Partly broken equipment > hair dryer. The Schrankrückwand was of its holder and we wanted to hang rather anything in the closet - bad smell. -(
Demotiviertes staff. Apparently here frequently complaints on. Wi-fi is as good as not working. Apparen... Read more
in September 10,
Detlef, Age 41-45, Couple
Read 125 times
The following are archived hotel reviews: These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
archived
From the outside, the hotel made a normal impression, it is quite large. Was booked with breakfast.
The room was the amount! All dark and ancient furnished. The bed was so wrong or the mattress that move, that we have always slid off in one direction. A door to the adjoining room there were not opened, but quite thin. It was so dirty that we were clean, towels, which strangely dawn on the floor. Hair everywhere! The linen smelled crisp, but I was not sure. Outside rumorten several air conditioners. In the hall there was a vending machine an... Read more
in October 09,
Michael, Age 41-45, Family
Interesting quotes from the reviews
Hotel in general
- clean and tidy hotel
- in June 10
I was uneasy at first renting a room from the Best Western, but was pleasantly surprised with the cleanliness of hotel and the spacious room. - in June 10
Besides those two things, the hotel is clean, offers a full breakfast, staff is pleasant and the room is spacious.
- in June 10
- good value
- Great value
- inexpensive hotel
- acceptable hotel
- Average hotel
- reasonable price
- in September 10
Especially musty smell in the hallways, the staff seem demotivated.
- in September 10
- not secure building
- older property
- WORST hotel
Room
- in February 11
Pretty clean room, nice facility, plenty of TV channels, helpful staff - but my hamburger from the Grill restaurant was about 90% pink, ugh - for food there's a boston market / dunkin/burgerking within a few blocks.
- in February 11
- comfortable bed
- had old stains on blankets
- horrible TV
- not decent pillows
- thin walls
Service
- courteous and helpful front desk
- courteous and helpful staff
- fast and easy Check in
- in February 11
Pretty clean room, nice facility, plenty of TV channels, helpful staff - but my hamburger from the Grill restaurant was about 90% pink, ugh - for food there's a boston market / dunkin/burgerking within a few blocks.
- in February 11
- in June 10
Besides those two things, the hotel is clean, offers a full breakfast, staff is pleasant and the room is spacious.
- in June 10
- no driver
- no service
- poor service
- unwilling front desk
Location
- Good transport
- great location
- perfect location
- old and not maintained well hotel
- far from downtown hotel
- no transfer
- The shuttle is a joke
Gastronomy
- in July 11
The "full complimentary breakfast" was disgusting and the lowest quality I have ever seen! - in June 10
I was also delighted by the full complimentary breakfast.
- in July 11
- good breakfast
- nice breakfast
- acceptable breakfast
- acceptable Coffee
- edible french toast
- awful breakfast
- in June 10
Breakfast was cold, old and hard. - in June 10
Breakfast was cold, old and hard. - in June 10
Breakfast was cold, old and hard.
- in June 10
- cold food
- dark dining room
Sport & Entertainment
- enjoyable Indoor Pool
- enjoyable inside pool
- great pool
- Nice indoor pool
- acceptable and foggy indoor pool
- in September 10
The pool area smelled of chlorine and everything it only around the pool was dirty, old and messy. - in September 10
The pool area smelled of chlorine and everything it only around the pool was dirty, old and messy.
- in September 10
- closing inside pool
- not ideal swimming pool
