Doubletree by Hilton San Juan
Information about Doubletree by Hilton San Juan
Catalogue information
The Doubletree by Hilton San Juan a modern full-service hotel offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in
the popular Condado area of Puerto Rico*s capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan
historic district and 5 miles from San Juan International Airport /SJU/. Our freshly renovated hotel has much to offer business and leisure travelers alike with contemporary guest rooms and executive
accomm...
Amenities
hide
6 hotel reviews for Doubletree by Hilton San Juan
' there was nothing to complain about. Everything was clean and furnished nicely. Great bathroom. Ideal for night stay prior to/from cruises. It is, however, a bit away from old San Juan. Night owls should book. In the taxi old town 16 $costs, not the world. The really very beautiful city is by SJ about 300 meters away. The gastronomy we didn't use, the breakfast buffet looked from a distance but good and rich. It is right next to a relatively large 24 hour supermarket. Read more
in May 11,
Sirko, Age 31-35, Couple
Read 287 times
in conclusion our tour Panama/ Costra Rica booked on our last holiday night this hotel.
after a long transfer of our beach hotel on the Pacific coast was when we arrived very pleasant, of course, is in the pool of drive to relax.
our room was on the ground floor and had direct door to the pool in the inner courtyard.
the room was big and very well maintained, absolutely perfect.
also the dinner and breakfast was to be recommended.
the drive with the taxi to the airport takes about 15 minutes 8-10 uS Dollar and costs.
Read more
in February 11,
Andreas, Age 51-55, Couple
Read 243 times
We were after one Cruise still 5 days in the park and ride., chose the double tree because of the good reviews the previous speaker and we were not disappointed. Although dfas double-tree rather than business hotel is designed as we have also tourist felt very comfortable. Condition rental car. Valet parking costs 20 $per day.
the hotel is after the renovation in the best condition. The current lounge style, really ideally you almost feel like you are in a boutique hotel.
the location is excellent, only a few hundred meters from the highwa... Read more
in February 11,
Jürgen, Age 46-50, Couple
Read 307 times - 100% helpful
On the way back from USVI 1 day with night we have in this hotel stayed. We stayed from the first-class condition of the rooms nicely surprised in this category. The next beach is about 5 minutes on foot away, it is spacious, but has no shower etc. if the hotel is suitable for a beach holiday, I like doubt. The connections by bus and taxi to old San Juan is good and the airport is only 15 minutes away. Read more
in August 10,
Helga, Age 51-55, Couple
Read 516 times - 100% helpful
The following are archived hotel reviews: These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
archived
The hotel formerly called Brazil Eastern standard time Western. It was at the beginning of 2009 by Hilton double tree and completely renovated.
about 5-10 minute walk it is away from the beach and is located at the beautiful end of Condado. A stop for air-conditioned buses to old San Juan and Plaza las Americas ($0.75) (with one change, $1.50) is right in front of the door. In the huge super Max opposite there is pretty much everything you would expect from a supermarket, 24 hours a day. The silk restaurant in the neighboring building served... Read more
in November 09,
Michael, Age 56-60, Couple
Interesting things to do in the vicinity of the hotel
10.1 km away
5
10.3 km away
5
10.4 km away
5
10.7 km away
5
10.6 km away
4.66666666667
10.3 km away
5
10.6 km away
4.66666666667
10.7 km away
5
Alternative Hotel Offers in the area
100% recommendation
Flight + Hotel:
6.8 km away
88% recommendation
Flight + Hotel:
7.1 km away
80% recommendation
7.1 km away
Interesting quotes from the reviews
Hotel in general
- in March 10
My wife and I tried, but did not enjoy our stay at this hotel. - in February 10
I enjoyed my stay and I can't wait to return.
- in March 10
- in February 10
Internet access was free and functional though was quite slow. - in February 10
Internet access was free and the connection speed was great at all times. - in January 10
The hotel has been recently renovated; size wise, the rooms are compact but more than adequate for a couple, they are quiet and clean and have a coffee/tea maker; there is an outside pool and exercise area and it has free internet access for guests.
- in February 10
- in April 10
Hotel is good, area not. - in April 10
I have nothing but good compliments to the entire staff of this establishment but overall, this hotel is good for a first time non-beach stay in Puerto Rico however, we will probably stay elsewhere in the future. - in February 10
in a nutshell good hotel but the location brings it down.
- in April 10
- great experience
- in April 10
The pool, hot tub and exercise facilities were great. - in February 10
The friendliness of the staff was exceptional, everyone seemed happy in their jobs and were happy to help with anything, the facilities are great, location is good (only $15 flat rate and less than a 10min taxi trip to Old San Juan), The only disadvantage being the lack of direct beach access, though it's not far to walk or you could drive to other beaches. - in December 09
This is a great place to stay -- they greet you with a yummy cookie, staff are professional and helpful, great facilities (gym, pool, internet, printers,.
- in April 10
- in April 10
This is a great hotel and terrific neighborhood. - in March 10
A great hotel in a "blah" area. - in December 09
We left some items there and he helped get them back, a great person and a great hotel! - in October 09
Overall, great hotel and would definitely stay here again.
- in April 10
- in April 10
If you have a car or just need a one night stay prior to a cruise, then I would recommend this hotel. - in April 10
We look forward to staying there again soon and would definitely recommend this hotel to family and friends!
- in April 10
- in March 10
You can tell the hotel has been recently renovated, and it is very centrally located. - in January 10
The hotel has been recently renovated; size wise, the rooms are compact but more than adequate for a couple, they are quiet and clean and have a coffee/tea maker; there is an outside pool and exercise area and it has free internet access for guests.
- in March 10
- in October 09
Overall, great hotel and would definitely stay here again.
- in October 09
- criticism and Continental spirit
- recommendable place for kids
Room
- in March 10
The staff was very accomodating; the room large with a comfortable bed.
- in March 10
- in December 09
My wife liked the bathroom so much she wanted to take it home with her. - in October 09
The rooms are clean and comfortable (I liked the bathroom frosted-glass decoration), although on the small side, and they have their own microwave and mini-refrigerator.
- in December 09
- in April 10
The hotel decor was very modern and our room was spacious, comfortable and clean. - in March 10
Our room was very nice: we had a nice, clean bathroom, flat screen tv, very comfortable bed, and a spacious room.
- in April 10
- in April 10
The beds are so comfortable and the bathrooms are sparkling clean. - in April 10
The beds are so comfortable and the bathrooms are sparkling clean.
- in April 10
- in April 10
The lobby and rooms were very clean. - in December 09
Rooms were very clean, convenient and well-appointed, with decor that looked very new. - in October 09
The rooms were very clean, updated with a sleek, modern look.
- in April 10
- in April 10
However hotel very nice, rooms good, big enough and also very nice bathroom. - in April 10
the shower doors needed to be just a little longer, the floors did get wet, however, the bathroom was very nice and that tiny inconvenience is acceptable to me! - in February 10
Very helpful and friendly staff, very comfortable and nicely decorated room with fridge and microwave, and very nice bathroom.
- in April 10
- in February 10
fab massage on site by appt at fitness center, hot tub, small pool, plenty of towels and outdoor seating/tables, computer access in room or business center, small but comfy room with fridge(grocery across street sells everything), microwave, coffeemaker, hairdryer, safe, tv. - in February 10
Very helpful and friendly staff, very comfortable and nicely decorated room with fridge and microwave, and very nice bathroom.
- in February 10
- in April 10
Coffee, tea, fridge, microwave, iron & ironing board, in-room safe, free wi-fi throughtout entire hotel and free wired connection in room. - in March 10
In-room safe, frig. - in February 10
The room also contained a safe, mini-fridge, coffee maker, desk with comfortable chair, and two phones--one by the bed, one on the desk.
- in April 10
- not well kept rooms
- in February 10
Unfortunately there was no room service available, which is my only real complaint about the room.
- in February 10
Service
- in February 10
We did not experience the good service others rave about however they did hold our luggage for us on the last day for three hours. - in February 10
Breakfast using the included vouchers from our package (different menu to normal) was very nice, service was good and the food was plentiful and well prepared.
- in February 10
- in October 09
Overall this hotel is comfortable with great customer service. - in September 09
I came to this hotel since year 2002; I stayed here for business purposes at least six to eight times per year (four days minimum, each stay) As a guest, I supported the entire remodeling of the hotel that took more than two years because the excellent location and great customer service at the front desk that made me feel like at home.
- in October 09
- in April 10
Great service! - in December 09
I cannot remember visiting a RESORT and remembering any of the STAFF'S names? Doubletree Hotel - this is a DIAMOND hotel and you should be proud of the service - great job everyone.
- in April 10
- in April 10
He's got a great staff working for him. - in April 10
The staff was great from the valet to the front desk. - in February 10
The staff were great. - in October 09
Great staff include: Peter, Wanda, Miguel, and Jdlanna
- in April 10
- in April 10
The Doubletree is a very comfortable, modern hotel with all the amenities--good restaurant, gym, pool, helpful staff, free Internet, and, most important, quiet, clean, well-appointed rooms. - in March 10
It was quiet and staff was generally helpful.
- in April 10
- quick and easy Check out
- in March 10
The staff was very friendly and gave us good recommendations on restaurants, tour guides, and ideas for sightseeing.
- in March 10
- in March 10
The staff was very helpful, the place was well decorated and clean and we received a complimentary upgrade because of our honeymoon.
- in March 10
- in October 09
In addition, Room Service was not available, even though it was advertised. - in February 10
Unfortunately there was no room service available, which is my only real complaint about the room.
- in October 09
- in February 10
The next morning I tried Under The Trees for breakfast, and found the server to be on the rude side, and again the service to be slow--especially considering they weren't that busy.
- in February 10
Location
- in April 10
This hotel offers beautiful rooms for a fraction of the price and a good location to explore San Juan. - in April 10
As other reviewers have stated, the hotel's location is also good with easy access to nearby restaurants, grocery shopping, and local buses that make it easy to visit Old San Juan. - in March 10
Good location for travelers who do not want to stay in the Condado, Isla Verde or Old San Juan sections but in the Santurce area which is near everything. - in February 10
The friendliness of the staff was exceptional, everyone seemed happy in their jobs and were happy to help with anything, the facilities are great, location is good (only $15 flat rate and less than a 10min taxi trip to Old San Juan), The only disadvantage being the lack of direct beach access, though it's not far to walk or you could drive to other beaches.
- in April 10
- in January 10
We took the Rain Forest (and yes it poured rain while we did our walk) and Beach (great beach - warm water and great sand - could walk for miles and the sun shone!
- in January 10
- in March 10
" There are many restaurants within walking distance so no need to drive around.
- in March 10
- in May 10
The hotel is well run, very clean and within walking distance of the restaurants in Condado and a nice beach. - in December 09
As previous reviewers have stated, head to Luquillo for a nice beach that's not far out of San Juan.
- in May 10
- still hotel
- in March 10
A few pros of the hotel include: a beach within walking distance (about 5 minutes) from the hotel, a grocery store (that sells liquor) right across the street from the hotel, and restaurants inside, and within walking distance, of the hotel. - in January 10
We also had the convenience (and leisure) of having the beach within walking distance (3 small blocks away!
- in March 10
- in February 10
The hotel is within walking distance of some great eating places.
- in February 10
- in May 10
on days where we decided to stay by the pool (it was very windy while we were there, the beaches were less than enjoyable because of the wind whipping sand everywhere), you could enjoy the modest little pool and be left alone, which we really liked.
- in May 10
- way too expensive place
Gastronomy
- enjoyable fantastic meals
- in February 10
I spent many nights sitting outside listening to coquis while enjoying a glass of wine, people watching and socializing with other hotel guests. - in November 09
Our last night there, while my husband and I enjoyed our wine, compliments of the hotel as our anniversary gift, we spent our time hot tubbing and meeting people from all over the world!
- in February 10
- in March 10
Best meal we had (dinner) was at Jam Rum Bar & Bistro - excellent food and service, walking distance from hotel.
- in March 10
- in April 10
Both offer very good food in a very nice environment. - in March 10
very busy and slow but good food. - in February 10
The food was good but the service was really slow.
- in April 10
- Great breakfast
- in October 09
Expect at least $40-50 per person, but the chef clearly knows and loves great cuisine (note: this is not local Puerto Rican food, but delish nonetheless). - in October 09
Expect at least $40-50 per person, but the chef clearly knows and loves great cuisine (note: this is not local Puerto Rican food, but delish nonetheless).
- in October 09
- criticism and Continental breakfast
- excellent local dining option
- in April 10
The coffee left much to be desired.
- in April 10
Sport & Entertainment
- big Pool
- designed Pool area
- in March 10
The pool area is nice with comfy towels and lounge chairs along with a jacuzzi. - in February 10
The pool area is nice with lots of comfortable lounge furniture.
- in March 10
- top notch grounds
- in April 10
Everything was clean and tidy, the pool area was very nice and open 24 hours (big +++)! - in February 10
The courtyard/pool area was very nice. - in April 10
Other hotel amenities The San Juan Doubletree has a gift shop, complete with Godiva chocolates, a business center with free access to the Internet, a fitness center with Precor equipment, and a very nice pool area with manmade waterfalls, a hot tub, and lots of lounge chairs.
- in April 10
- in October 09
Pool was small but clean and while families were there, it was certainly not overrun with kids like others.
- in October 09
- in March 10
Pool area small but nicely laid out and fairly quiet.
- in March 10
- VERy cold and small pools
- not big pool area
- in February 10
The pool was rather small but it's not a resort so I wasn't expecting a big olympic size pool.
- in February 10