Hotel Caribe Hilton
Information about Hotel Caribe Hilton
Catalogue information
Location. Caribe Hilton San Juan is located on the beach in San Juan, close to Sixto Escobar Stadium, Munoz Rivera Park, and San Juan Cathedral. Other points of interest near this spa resort include
La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan. Resort Features. This San Juan resort has a private beach. In addition to 8 restaurants, Caribe Hilton San Juan offers a coffee
shop/café and a grocery/convenience store. A swim-up bar, a poolside bar, and a bar/lounge are open for drinks. Room service is available during limited hours. Recreational amenities include 2
outdoor swim...
Amenities
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18 hotel reviews for Hotel Caribe Hilton
We stayed 1 night in this 'Hotel ', but which didn't deserve its name.
We had a room with a deluxe garden view and had a view of the lower roofs where garbage Hotel. So it was not a nice sight.
The long hallways of the hotel were totally dirty and trays from other guests were throughout the day in front of their rooms.
The floor of our room was totally dirty.
The minibar was empty and was never close, as something that was broken.
The door frames were old and partly rusted.
Just as in the bathroom, where the holder for the toilet rolls were ... Read more
in June 10,
Tobias, Age 19-25, Couple
Read 466 times - 33% helpful
No bathrobe, no slippers; safety deposit box available not, the promised technician never came; beach staff chewing gum and a wide yeah is rather lower austria! I got in several attempts only once an umbrella (itself was not allowed take) and this also only, because suns Resi final ducks with regard to human resources development is used.
Right on the first evening we got in the bar with two cocktails to much deducted and the second day was missing (abgezählten) two of my shirts.
Great scenery, but rather for well-heeled American families wi... Read more
in March 10,
Andrea, Age 46-50, Couple
Read 109 times
The following are archived hotel reviews: These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
archived
Great location right on the sea front, multiple pools, private beach, hammocks. Bus station about 300 meters away to old San Juan, room Category Junior suite has outstanding views of the coast. We used the hotel as a base for Caribbean cruise, staff very friendly, food was not used, since many local restaurants in old San Juan. Airport about 15 minutes by taxi, about 20$ Read more
in October 09,
Holger, Age 41-45, Couple
Interesting things to do in the vicinity of the hotel
2.7 km away
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3.4 km away
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3.5 km away
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3.2 km away
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Alternative Hotel Offers in the area
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Interesting quotes from the reviews
Hotel in general
- in October 09
Other than these complaints, we LOVED the hotel, it is beautiful. - in October 09
This hotel is beautiful, we had a room on the 10th floor with a spectacular view. - in January 10
It is a beautiful hotel as you walk up. - in October 09
The service was great, the location was ideal, the hotel was beautiful and our room was perfect.
- in October 09
- in March 10
Overall we enjoyed our stay and would have liked to stay a little longer. - in February 10
Enjoyed my stay,
- in March 10
- great experience
- in January 10
We had a wonderful time and this hotel was great. - in November 09
but if you are looking for a great hotel to spend some time with the kids, i think this was about as good as you will find, especially for the money. - in November 09
The hotel was great for adults and kids. - in October 09
Amy if you read this thanks for all your advice on this great hotel!
- in January 10
- in March 10
Would definitely recommend this hotel for the grounds. - in February 10
I would ONLY recommend this hotel for families looking for a noisy packed budget resort. - in February 10
I would ONLY recommend this hotel to low budget families (although the room rates are high) with kids. - in February 10
We would recommend this hotel for a vacation! - in January 10
I'm going to put "No" on recommend a hotel to friend, because my friends would look for the same kind of boutique hotel I would. - in September 09
I am a frequent traveler to the Caribbean and I would totally recommend this hotel.
- in March 10
- in March 10
The Interncontinental hotel also is very nice and is on a much longer, wider beach and is close to the Ritz and the El San Juan hotel.
- in March 10
- in February 10
I got a great deal on priceline for this hotel, less than $100 per night, so had I paid over $200 I would have had a much harder time swallowing how expensive everything is at the hotel for drinks/food, etc. - in November 09
Puerto Rico itself was moderately priced, however this hotel was EXPENSIVE.
- in February 10
- in March 10
As anyone who travels much knows, it’s best to avoid hotel restaurants, so the high prices there didn’t affect us. - in March 10
The only complaints might be the dingy bathroom (not up to Hilton resort standards) and the high prices. - in January 10
Coming from Manhattan we were not overly shocked at the high prices of resort drinks and food (pretty standard for Caribbean), so we would go into Old San Juan for dinner where you will find more wallet-friendly and fantastic Puerto rican food. - in January 10
I'm surprised to see many negative reviews from other January guests and most of them focusing on the high prices of the food and drinks. - in December 09
This was partially due to the high prices of the Hilton food/drink but also because we wanted to taste the local fares.
- in March 10
- in April 10
Heed my advice and stay somewhere else for your safety and well being, this hotel is an embarrasment to the Hilton family . - in March 10
Stay somewhere else.
- in April 10
Room
- in May 10
beautiful room on the top floor with an ocean view. - in April 10
We had only one night here but the room was ( in the new part of the hotel ) beautiful. - in April 10
My room had been beautiful but 20 years ago. - in March 10
The room was beautiful - granite, super comfortable beds, good storage, great bathroom.
- in May 10
- in February 10
Also, while the view is beautiful, we'd rather be in a more convenient location to restaurants and tourist areas if we were staying for an extended time.
- in February 10
- in May 10
housekeeping did not come to clean room later. - in April 10
The room was clean and everything worked well, and quiet too. - in February 10
The room was clean, two double beds, bathroom with a tub, clean but the view from the window left much to be desired, I think it was the airconditioning units. - in February 10
The room is clean, however the bathroom needs a little work to keep updated. - in December 09
The room was clean, quiet, and the bed was incredibly comfortable.
- in May 10
- in February 10
The rooms were clean and the bed comfortable. - in January 10
The rooms are clean, and the beds very comfy! - in December 09
It is fantastic for families who want peace and quiet, beautiful beaches and pools, interesting man-made lagoons (with swans, peacocks, and other exotic wildlife) clean rooms with great bathrooms and balconies, and top-notch service. - in November 09
Here is a QUICK recap: Positives: Hotel Staff was great, food was good, rooms were clean and view was great.
- in February 10
- in March 10
The staff was great, having a Starbucks on site was great for me, our room was great. - in March 10
We had a great room on the 16th floor with a nice balcony and a fantastic ocean view. - in December 09
We had a great room with a beautiful view.
- in March 10
- in November 09
Here is a QUICK recap: Positives: Hotel Staff was great, food was good, rooms were clean and view was great.
- in November 09
- in April 10
The ocean view room was nice, it overlooked all the construction and the jack hammering had us up at 6am. - in April 10
The room was nice enough with modern furnishings. - in March 10
This time we were given a nice room with a beautiful view of the ocean.
- in April 10
- not ready room
- terrible view
Service
- in March 10
Ate at the Parrot Club, which was fun & excellent service.
- in March 10
- in March 10
The elevators are fast and the staff is friendly. - in February 10
The pluses for the hotel are the private beach, friendly staff, great food and convenient location. - in January 10
Great location, fantastic, friendly staff, outstanding facilities. - in October 09
Staff was friendly and we never experienced any problems. - in October 09
Positives-beautiful property-friendly staff-great gym! - in October 09
The greenery and friendly staff. - in September 09
It's a unique resort in San Juan with private beach and friendly staff.
- in March 10
- in April 10
The pool bar was expensive but the service was good. - in March 10
Service good by carribean standards. - in February 10
But for a night, it was well worth it to get a good night's sleep in a clean, comfortable room, with good service.
- in April 10
- in February 10
Room was upgraded and found the pool, beach, ambience, service just great! - in February 10
Management has done an excellent job here: service was great, they were patient with children and the food at better prices than the other hotel restaurants. - in October 09
The service was great, the location was ideal, the hotel was beautiful and our room was perfect. - in March 10
Service was great, we did not have any problems with that, cleaning staff was efficient and we always had towels.
- in February 10
- in March 10
The staff was great, having a Starbucks on site was great for me, our room was great.
- in March 10
- in February 10
I found the staff (as well as the residents of Puerto Rico) to be very friendly and helpful. - in February 10
So many activities to do within the hotel(snorkeling, classes for kids, scuba diving, etc) The staff is very friendly and helpful. - in December 09
The staff was very friendly and helpful. - in October 09
The staff is very friendly and helpful as well.
- in February 10
- in April 10
While the staff was very friendly, service lacked a little. - in February 10
The staff was very friendly, the rooms were very clean. - in December 09
Beautiful landscaping and very friendly staff.
- in April 10
- in February 10
I am shocked by the bad service. - in December 09
I have stayed at Hilton Hotels all over the world and never had such bad service.
- in February 10
- in February 10
Poor Service - The staff pretty much everywhere was rude, nasty, and not willing to help (except at check-IN, Robert or Rafael was great! - in November 09
Currently, the hotel is noisy, service is poor, and it hard to get warm water in the shower.
- in February 10
- in April 10
The service is slow, but relax. - in April 10
The service was slow.
- in April 10
Location
- in February 10
This is a beautiful beach front property with well manicured lawns. - in February 10
The grounds, pool area and beach are beautiful. - in January 10
Over five restaurants, beautiful beach front, swimming pools, bird sanctuary (rain forest), etc. - in January 10
So what do you have--a busy hotel on a beautiful beach 10 minutes from a busy airport in the Caribbean.
- in February 10
- in October 09
Great setting on the beach, lovely grounds and pools, so if you want to hang out on the beach or poolside all day, this is a good place to do it.
- in October 09
- in May 10
The beach is great because they have wave breakers that keep the water calm. - in February 10
But this beach was great for kids if you bring them. - in January 10
It had more of a laid back vacation feel, the people were more friendly, and the snorkeling and Flamenco beach were great! - in October 09
But the hammocks, pools, and yoga and pilates on the beach were great.
- in May 10
- in March 10
The Caribe Hilton has a great location, a beautiful private beach and a friendly, efficient staff. - in March 10
The Location: The location was great. - in February 10
The location is great, especially if you rent a car. - in January 10
The location is great - I prefer it to Condado and to Old San Juan as it's isolated enough to be private yet close enough to all the attractions. - in December 09
I'm getting off topic :) In a nutshell: The Pluses of the Caribe Hilton: GREAT location, beautiful grounds, delicious food, every amenity, infinity pools & spas, no car needed, close to Old San Juan & cruise ships, Starbucks in the morning. - in December 09
It left the Marriot for DEAD ,We were at the Marriot 2 weeks previously and while its location was great we found the rooms to be small and the resort facilites 3rd rate compared to the Caribe Hilton. - in November 09
Great location near the "Old San Juan" shopping district.
- in March 10
- in February 10
Hammocks under palm trees, great accomidations around pool and beach make this a great place.
- in February 10
- in February 10
I particularly enjoyed the nice beach/lagoon for swimming. - in February 10
This was our first time staying here for both of us and we were pleasantly surprised with the quality of the hotel, the level of service and the nice beach and pool area. - in November 09
It has a nice beach (it's not like the beach on smaller Caribbean islands, but I don't reckon you'd get any better in San Juan).
- in February 10
- in May 10
Some say the restaurants are expensive, and they are, but no more expensive than any nice hotel restaurant and only a couple of bucks more an entree than Old San Juan. - in March 10
The hotel restaurants are expensive and food is decent but not great. - in January 10
The place is huge and the restaurants are expensive.
- in May 10
- nice but crowded beach
- not great beach
- very small beach
Gastronomy
- excellent food
- in April 10
I had to go look for the manager who in return only offered two free drinks and almost justified what the worker did by saying that the workers are well trained and that he must have been having a bad day.
- in April 10
- in February 10
The concierge printed out of boarding passes, gave us a great recommendation on an ATV trail riding adventure, they had coolers of water in the lobby w/ fresh fruit in them for the thirsty throughout the day, the beds were comfortable and the weather divine.
- in February 10
- in May 10
It has excellent conference facilities and good food. - in April 10
It was more reasonably priced and the food was good. - in April 10
Food was good too , although ( I thought ) expensive - $60 for breakfast - and they expect a tip. - in November 09
Here is a QUICK recap: Positives: Hotel Staff was great, food was good, rooms were clean and view was great. - in November 09
Where to lay and get sun? On the beach, by the pool, on the sun deck? Close to Old San Juan and good food.
- in May 10
- in February 10
The pluses for the hotel are the private beach, friendly staff, great food and convenient location. - in February 10
Great food at the recently opened Pina Colada Bar (they have the best servers of any restaurant we have ever been to and we travel all the time) , private beach and beautiful pool area. - in February 10
There is 1 however that is by the hilton honors tower called the Pina Colada club which has great food for a decent price(their fish tacos are amazing, also brownie with coconut ice cream delicious. - in October 09
A wonderful property, friendly staff who cater to your every need, food was great (we hosted a Brunch for 6 on Sunday), and by the way they make Pina Colada's, you can tell they were invented here!
- in February 10
- very good food
- acceptable Food
- in December 09
Expensive food/drink go along with it all. - in November 09
2) Food is expensive - what hotel doesn't have expensive food and drinks? I know when I go on vacation that if I eat at the hotel, I will be paying up for that convenience and it is just part of the cost of going on vacation. - in September 09
As we walked out we finally found out who our waiter was as he ran after us to let us know that the breakfast buffet was actually $27 per person…RIPOFF Luckily I only had to spend the one night there, because needless to say my opinion of the hotel continued to decline… There is little to do at the hotel, and even less to do within walking distance, the beach is tiny, drinks and food are expensive and If you have a late flight and would like to hang out at the hotel for a bit and just need a room to shower and change after the 12 o'clock check out… expect to pay $75 to $150 for that luxury (Complementary at the other hotel I stayed).
- in December 09
- in February 10
Yes the hotel food is very expensive, but there is a Subway right in front of the hotel that stays open fairly late. - in December 09
This hotel's bars and food are very expensive.
- in February 10
Sport & Entertainment
- in May 10
Beautiful grounds and area - worth every penny - in March 10
The grounds are beautiful and have 2 lovely pools, a hot tub, and a very nice beach. - in February 10
The grounds are beautiful, the pools delightful, the views outstanding, and the staff attentive and friendly, but there the positives end. - in February 10
The grounds were beautiful, and we ate a quick lunch at the little cafe right on the beach. - in January 10
The Caribe Hilton is set in beautiful grounds, private beach area, swimming pool, tropical gardens, birds etc which makes the stay very pretty. - in December 09
I'm getting off topic :) In a nutshell: The Pluses of the Caribe Hilton: GREAT location, beautiful grounds, delicious food, every amenity, infinity pools & spas, no car needed, close to Old San Juan & cruise ships, Starbucks in the morning. - in November 09
The hotel itself is set in beautiful grounds which are well tended.
- in May 10
- in April 10
The hotel has a nice little beach area and great outside options - a beautiful pool and grounds. - in February 10
The pool is beautiful too.
- in April 10
- in March 10
Pool was great, the hotel grounds were beautiful. - in January 10
But, the overall atmosphere is excellent, rooms are spacious and clean, the pool is great, the protected lagoon is fantastic and the beach sitting areas have something for everyone.
- in March 10
- in January 10
Nice pool with plenty of chairs and hammocks to laze around in. - in December 09
It's a fun place, with ocean frontview, beach and nice pool. - in April 10
The pool was nice and had a couple of whirlpools.
- in January 10
- in February 10
I really loved looking out at the ocean and the nice pools and gardens. - in February 10
The hotel has a fantastic ocean view, nice pools, clean and calm beach.
- in February 10
- in May 10
as far as the scenic beauty and the privacy of the beach by the Caribe Hilton, it is truly amazing as is the tropical garden, however, if that is ALL you are looking for and you want to fend for yourself in every other way, then by all means stay, but if you want to get your moneys worth in terms of oh, say, having someone answer the guest service phone when you dial their number. - in March 10
Beautiful ocean views beyond the tropical garden & excellent sunrises. - in March 10
Oh, one thing: watch out for the swans in the tropical garden. - in December 09
Tropical garden, particularly the recreation area are just gorgeous.
- in May 10
- in March 10
Very nice grounds which appeared to be well maintained. - in February 10
Property and grounds were very nice, in general.
- in March 10
- closed Pools
- dirty pool