Hotel Golden 5 Emerald
Information about Hotel Golden 5 Emerald
Catalogue information
Only 200 metres from its private beach on the Red Sea, Emerald offers accommodation in panoramic rooms with balconies. It features an aqua park and a certified diving centre to discover the coral
reefs.
Amenities
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Profile
Address
Hurghada, Hotel Golden 5 Emerald
Safaga Road, Hurghada, Egypt
Email: mohamedabuelkeir@golden5.com
http://www.golden5.com.eg
Notice: This informartion is provided directly by the hotel. HolidayCheck does not assume any liability for the accuracy and completeness of this information.
Hurghada, Hotel Golden 5 Emerald
Safaga Road, Hurghada, Egypt
Email: mohamedabuelkeir@golden5.com
http://www.golden5.com.eg
Notice: This informartion is provided directly by the hotel. HolidayCheck does not assume any liability for the accuracy and completeness of this information.
161 hotel reviews for Hotel Golden 5 Emerald
It was a very nice holiday, everything was fine, everything was great weather Hotel, gladly again anytime after Egypt. Customer service was great, thanks to Katja... Warm regards and Joerg Read more
in June 11,
Steffi & Jörg, Age 31-35, Couple
Read 203 times - 100% helpful
we stayed for a week in this hotel and we had a very felt comfortable the staff from the manager to the gardener, all were very friendly and tried the stay as pleasant as possible the food was designed was very good and there was something for every taste all in all we can say is the emerald five stars and our next stay in hurghada will again be in the emerald once again many thanks to the whole team and we are coming again Read more
in June 11,
Monika & Volker, Age 51-55, Couple
Read 276 times - 100% helpful
the hotel was great, very clean and all were very friendly. Many russians, but top service for German thanks to the staff, the manager (for example, katja)...
varied Opportunity, since you can use five different hotels. There is also a restaurant (paradise hotel) with German food.
Complaints are immediately implemented.
Just great!
we would gladly return Read more
in May 11,
Johann & Yvonne, Age 51-55, Couple
Read 207 times - 100% helpful
Especially we would like to highlight the guests advisor. On the first day of our arrival has shown us the whole area. It was for us for each issue and took care of it time costly on the last day, since our tour operator no data had valet left. Once again, thank you very much for everything katja. You're great.
In addition to this, we were repeatedly by the staff asked if everything was in order. The room spacious and clean. The staff was friendly. So everything was ok.
Read more
in April 11,
Helga, Age 51-55, Family
Read 229 times - 100% helpful
The check-in process was a nightmare. We have a friendly Family after hurghada and every family had booked a family room (two rooms with connecting door); you wanted and one room with two beds enter and two beds move, since we had two children with us. We complained; it took forever and we were constantly with the phrase ' five minutes, please is' slagged off... At some point in time, the manager went and showed and different rooms, until we finally were brought into the emerald; the wait German guide, Wife katja, which really took care of u... Read more
in April 11,
Anna, Age 19-25, Family
Read 305 times
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Interesting quotes from the reviews
Hotel in general
- great facilities
- in July 10
The main restaurant was beautiful,with a nice design,big ,modern and clean,the food in huge ammounts and very good.
- in July 10
- so relaxing and peaceful hotel
- this hotel and had a great time , would definately go back and recommend this hotel to anyone
- very good bar
- in September 10
We travelled 2nd week in september with my 5 month old boy and partner the hotel was ok not excellent.
- in September 10
- in February 10
The hotel was really nice, relatively new.
- in February 10
- broken hotel
- do not go here
- slightly disappointing complex
- worst holiday
Room
- in July 10
Our room had a beautiful sea view,was very clean ,the beds huge and very comfortable.
- in July 10
- in July 10
The furniture new and modern,the bathroom big and clean .
- in July 10
- spacious rooms
- in February 10
The rooms are big,pretty clean but the furniture is low quality as everything in that hotel.
- in February 10
- in July 10
The furniture new and modern,the bathroom big and clean . - in July 10
The furniture new and modern,the bathroom big and clean .
- in July 10
- in February 10
My room had the balcony door broken and the AC not working.
- in February 10
- in May 10
The only thing that is worth to meantion is smeel from the dirty carpets in hotel.
- in May 10
- not clean linens
- in February 10
The rooms are big,pretty clean but the furniture is low quality as everything in that hotel.
- in February 10
Service
- could not do enough you staff
- friendly people
- in September 10
but staff where friendly enough and the rooms where clean thats all you need really.
- in September 10
- very friendly cleaning staff
- very good service at hotel
- poor service
- in February 10
The biggest problem was the catering.
- in February 10
- staff completely overstretched
- in September 10
97% of guests are Russians who seem for the most part very bizarre people i would say for every 300 of them there are some nice friendly ones, they stared at us all the time!
- in September 10
Location
- great location
- lots of activities
- in February 10
There are 2 pools outside:one at the hotel and one close to the beach where you can find other restaurant.
- in February 10
- well restaurants
- acceptable restaurants
- impossible restaurants
- in February 10
They have sunbeds but not enough for everybody.
- in February 10
- in February 10
There are 2 bars outside close to each swimmingpool mostly serving wine(low quality),juice and beer.
- in February 10
- outside restaurants
Gastronomy
- always huge range of cakes and fruit
- always huge range of desert
- good drinks
- themed buffets
- in May 10
The food is ok, i can't say that i'm amazed, but for that price, what can you expect, right?Pretty much there is everything, from egyptian food to international.
- in May 10
- in February 10
The restaurant is huge and dirty. - in February 10
The restaurant is huge and dirty.
- in February 10
- in May 10
You could even eat late dinner there in 3 am (for example).
- in May 10
- not good restaurants
- in July 10
Bad ponts for the drinks,they were served in plastic glasses and almost always warm.
- in July 10
- in February 10
Unfortunatelly the coffee is very low quality and the sugar is missing most of the time.
- in February 10
Sport & Entertainment
- in July 10
The resort is huge with a beautiful garden ,with palm trees and flowers.
- in July 10
- fantastic pool
- heated pool
- very nice pool
- acceptable Park
- in July 10
The beach was clean,sunbeds ok,the water clear but without corals.
- in July 10
- cold pools
- in May 10
Anyway, speaking of me, i didn't like going there, so i only went once, the beach seemed like a better option (i hate swimming pools), but i have to say that i really liked the Emerald swimming pool.
- in May 10
- ugly facility