Hotel Grand Chancellor Auckland City
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1 hotel reviews for Hotel Grand Chancellor Auckland City
The following are archived hotel reviews: These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
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From the airport it was about 30 minutes from the hotel. The room was very large and equipped with kitchenettes. There was a balcony for smokers. The location is very centrally located, just 5 minutes walk to the main shopping area. So we took place in the Esquires breakfast at the hotel. Read more
in November 09,
Tanja, Age 31-35, Couple
Interesting things to do in the vicinity of the hotel Hotel Grand Chancellor Auckland City
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Interesting quotes from the reviews
Hotel in general
- in October 10
We enjoyed our stay here although it was hard to find the entrance. - in October 10
We enjoyed our stay at the Hotel Grand Chancellor Auckland, The people were very nice and always willing to help, we were always greeted with a smile.
- in October 10
- free internet
- in November 10
Good facilities in room. - in March 10
The facilities were good, pool and jacuzzi were nice to use after a long day of sight seeing.
- in November 10
- good price
- in September 10
I thought the hotel was great. - in May 10
Hotel was great!
- in September 10
- nice hotel
- in August 10
The excellent guy on the desk suggested an upgrade for a reasonable price to a fantastic room with brilliant views.
- in August 10
- bad lobby
- in October 10
The room we stayed in didn't look anything like the one in the photo on the internet. It was a bit disappointing.
- in October 10
- poor reception area
Room
- in October 10
Our room was clean, warm and comfy. - in June 10
A very pleasant, clean room ,bigger than we had expected. - in May 10
Room was very clean, tidy, and comfortable.
- in October 10
- fantastic view
- in November 10
I would however like to give them the benefit of the doubt and stay there again as it was a lovely room.
- in November 10
- in November 10
The staff were exceptionally efficient, rooms very neat and clean. - in November 10
The staff were exceptionally efficient, rooms very neat and clean.
- in November 10
- in June 10
Rooms were nice and can't complain for price, we were expecting a little more, maybe a view as advertisement seemed to show that is what we got although we were only staying in a studio room. - in June 10
Rooms were nice and can't complain for price, we were expecting a little more, maybe a view as advertisement seemed to show that is what we got although we were only staying in a studio room.
- in June 10
- in November 10
The hotel was in an ideal location for our needs, and the first impression of our room was really nice. - in September 10
Friendly service and also a nice room. - in March 10
The room was nice, basic but clean and comfortable, with fantastic blackout curtains.
- in November 10
- spacious room
- a little low ceilings
- in August 10
Carpets were stained and dirty. - in August 10
Carpets were stained and dirty.
- in August 10
- in October 10
Walls were thin as I could hear next door talkin noisely - in June 10
The lighting was terrible, the walls thin, and all traffic noise could be heard through single-glazed windows.
- in October 10
Service
- in June 10
The arrival check-in process was efficient and without warmth.
- in June 10
- in June 10
Staff were very friendly, courteous, and helpful. - in June 10
Staff were very friendly, courteous, and helpful.
- in June 10
- in October 10
Staff friendly and helpful :-)
- in October 10
- friendly and welcoming concierge
- in September 10
Good hotel, friendly staff, But it would have helped to know that you need them to [activate] the lift each time you go below levels to the carpark. - in March 10
Stains on carpet, hairs & spilt somthing behind basin in bathroom? small shower,online photo's misleading, tv channels not all working, disappointed to see I could have got same room $50 p/n cheeper if had not booked in advance :( Other than that stay resonably enjoyable,had the basics, good location close to sky tower, friendly staff
- in September 10
- very friendly and helpful and attentive staff
- so so Receptionist
- not clean staff
- not friendly Receptionist
- really unhelpful staff
Location
- in September 10
Central location, underground parking, fast lifts, courteous front staff
- in September 10
- in March 10
Excellent location short walk to the viaduct and restaurants.
- in March 10
- in November 10
The location is very good for walking about downtown shopping and as a base for sight seeing in Auckland. - in October 10
A very good location and the staff were friendly and efficient. - in October 10
Good location for City centre and waterfront - easy walking distance. - in July 10
Good location near Viaduct harbour, but don't assume there will be water views- hotel is on bottom floors of an apartment complex, and views towards the harbour are blocked by a multi-story carpark across the road - in March 10
Stains on carpet, hairs & spilt somthing behind basin in bathroom? small shower,online photo's misleading, tv channels not all working, disappointed to see I could have got same room $50 p/n cheeper if had not booked in advance :( Other than that stay resonably enjoyable,had the basics, good location close to sky tower, friendly staff
- in November 10
- good position
- in November 10
Great value for money, great central location. - in October 10
Good basic hotel in great central location.
- in November 10
- in March 11
It was very nice, a great location that enabled us access to the Viaduct and Queen Street. - in July 10
Great location with very easy walk to the Viaduct and very little noise. - in May 10
Great location, very quiet considering it'd close to busy streets.
- in March 11
- in May 10
good for long stay, well located and easy to public transport.
- in May 10
- expensive parking
- no parking
- there isnt much parking space
Gastronomy
- cold wine
- in August 10
We did not recieve our promised x2 complimentary drinks until we asked for them.
- in August 10
- excellent and excellent choice of food
- excellent and reasonably priced Dinner at hotel restaurant
- in May 10
However, the deal came with 'two free drinks' and no one offered me those!
- in May 10
- in November 10
Cooked food was cold - we asked for fresh eggs & bacon which were cooked grudgingly and then put on the counter with the old items.
- in November 10
- poor breakfast at hotel
- in August 10
Did not receive promised deal of free continental breakfast, breakfast was very poor + rooms are poorly set out.
- in August 10
Sport & Entertainment
- enjoyable swimming pool
- good pool
- in June 10
The windowless pool area was interesting, but also lacked any character or warmth.
- in June 10
- lovely pools
- in March 10
The facilities were good, pool and jacuzzi were nice to use after a long day of sight seeing.
- in March 10
- perfectly adequate Gym
- in November 10
Having Gym closed for painting was unfortunate, but it's good to see that they care enough to maintain standards.
- in November 10
- in October 10
Main indoor pool was cold, but two little smaller side pools were hot.
- in October 10
