Hotel Hilton Chicago 
Information about Hotel Hilton Chicago
Catalogue information
The Hilton Chicago hotel is a landmark downtown Chicago hotel located on the *Cultural Michigan Avenue Mile* overlooking Grant Park Lake Michigan and Museum Campus. It is the closest luxury hotel to
Chicago*s convention center McCormick Place Convention Center while being only a short distance from Chicago*s loop business center shopping and theatre. The Hilton Chicago hotel is steps from
Chicago*s new multi-institutional student residence University Center housing students from Roosevelt University Columbia College DePaul University. Chicago attractions near the Hilton Chicago …
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22 hotel reviews for Hotel Hilton Chicago
Suitable for short stays. For a longer stay rather unsuitable. Not very friendly staff, food quality was average. Location is great for sightseeing. Millennium park right across the street. Read more
in September 11,
Denis, Age 19-25, Solo/single
Read 494 times
... and sleeping areas), french beds depending on the room.
Check-out quick and efficient. Hilton style in the 80-years-he look... Optically not more the state-of-the-art, but perfectly acceptable.
Really recommendable hotel!... Read more
in December 10,
Daniela, Age 26-30, Couple
Read 767 times
Upon check-in (after 25 hours traveling) I asked for a nice room with a view. The receptionist I stated on several occasions the the room is great. Really? View on the wall next door and the room had a bad smell and was tiny. Even the extremely helpful "BellBoy" has told that you couldn't stay here. Furthermore it was not properly clean. I asked for a nice with a view. I was immediately given an "upgrade" for extra 50 USD offered - very rude. Then I was moved to another room. much bigger, a bit better views but next to the Klimaanlagenturm! ... Read more
in November 10,
Christian, Age 46-50, Solo/single
Read 1147 times - 100% helpful
In my room were 2 full bathrooms, very spacious rooms, very, very good bed, we have seldom slept so well. Was lucky to have a view of the Navy Pier and the Seaside. The hotel is the address in Chicago for as nostalgic as. Not far gives you access to the famous tram station, the grand Park is not far for jogging. Walk everywhere and always safe, about 40 minutes to downtown. Read more
in September 10,
Andreas, Age 41-45, Solo/single
Read 1095 times
The didnt have a double, was small and rather a single room, unfortunately, there was not very clean, even when you see in the corners. I don't want to know how many generations of probably had in the carpet. Upon check-in was the lady at the front desk, unfriendly and even though I repeatedly asked them to slowly speak, was not the location. Completely untypical of America and the right on the first day, we were fortunate to while traveling better experiences. Never again this hotel! Read more
in September 10,
Goetz, Age 66-70, Couple
Read 1359 times - 100% helpful
Interesting things to do in the vicinity of the hotel Hotel Hilton Chicago
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Interesting quotes from the reviews
Hotel in general
- in December 11
This hotel is beautiful. - in November 11
A beautiful hotel inside and out- the grandeur is really something to look at and it is in a great location for getting around Chicago. - in November 11
All the employees are very helpful and curteous,the hotel is beautiful,and the location makes it easy to go to any of the attractions Chicago has to offer. - in October 11
An older, beautiful hotel, facing Chicago's waterfront park. - in July 11
This is a beautiful hotel in the heart of the theater/arts district of Chicago across from a beautiful park and within walking distance of the Museum Campus.
- in December 11
- in October 10
We enjoyed our stay very much. - in August 10
I really enjoyed my stay here. - in August 10
Hotel better find some better employees for their guests to truly enjoy their stay. - in April 10
We thoroughly enjoyed our stay. - in March 10
Otherwise we enjoyed our stay. - in August 11
We so enjoyed our stay at the Chicago Hilton (720 S. - in July 11
our first time in Chicago, we enjoyed our stay at the Hilton Chicago, I recommend upgrading to the Lake View if possible. - in February 11
Enjoyed my stay there immensely. - in February 11
Enjoyed my stay there immensely. - in November 10
I really enjoyed my stay at the Hilton.
- in October 10
- in November 11
Great Value, hotel threw in free internet and service was awsome. - in October 10
I would say the only downside was no free internet, I dont know if its a WI thing but i'm used to being able to check into hotels with free internet access and I thought for sure the Hilton would. - in June 10
50 per hour, with no business center to check your email (Hotels like hampton inn can offer $130 a night with free internet and breakfast. - in April 10
Even far cheaper hotels provide free internet.
- in November 11
- in February 11
Staying at the Hilton Chicago was a great experience. - in June 10
Overall a great experience. - in November 11
I had a great experience staying at the Hilton. - in November 11
Over all a great experience. - in August 11
Overall the experience was great. - in August 11
Overall a great experience - in August 11
Overall it was a great experience! - in August 11
Great experience for first time to Chicago.
- in February 11
- in November 11
The hotel was great and in a great location. - in November 11
It's a great hotel but if any of you are looking to save some $$ then book it at internationalhoteldeals. - in November 11
It's a great hotel but if any of you are looking to save some $$$ then book it at internationalhoteldeals. - in August 11
My experience at the hotel was awesome, and I would recommend the Hilton Chicago to everyone that is looking for a great hotel, close to shopping, Millenium Park, and other attractions. - in August 11
The hotel is really great with location right on Michigan avenue with various places to visit in walking distance.
- in November 11
- in November 11
I would stay here again. - in November 11
I would stay here again! - in January 11
The events of our first room assignment certainly left me with an unpleasant Hilton experience and it's not likely I would stay here again. - in November 10
We had no issues with the cleanliness or noise, and I would stay here again, though I'd make sure I found a better deal than rack rate. - in May 10
I would stay here again!
- in November 11
- in September 11
The hotel was nice but there is no free internet and that isn't explained at all! - in November 11
The hotel was very nice. - in November 11
I thought this was a nice hotel and in a good locations if interested in visiting the museums. - in October 11
A really nice hotel, but parking is a nightmare.
- in September 11
- in September 11
The hotel was nice but there is no free internet and that isn't explained at all! - in July 11
Shocking that a hotel this large can't offer free internet! - in May 11
For the cost of the room, I expected more, no free breakfast, no free internet.
- in September 11
- in August 11
The hotel is older, but does have nice upgrades. - in July 11
Can tell it is an older hotel, but it is quite well maintained. - in September 10
Hotel was older looking, but I was delightfully surprised with how nice the room was. - in June 10
As others have said, it's a big, older hotel.
- in August 11
- in September 11
The hotel was outdated, they have 16 elevators and only one was working so we had to wait until 5 minutes to go in. - in May 11
The hotel is outdated. - in November 10
Hotel is outdated and needs in dire need of a makeover.
- in September 11
Room
- in August 11
Upon arrival into our room, it was very clean, featured both a computer and 37inch flat screen, and MP3 Player/Alarm Clock. - in July 11
The room was clean, the amenities were about what you'd expect for a Hilton, and the beds were like clouds! - in March 11
The room was pretty clean and the bed was very comfortable. - in November 10
The room was clean, well-appointed and lovely; the room service was great; and the hotel is beautiful. - in October 10
The room was very clean. - in September 10
Loved the service and the room was clean every time we returned. - in August 10
Super Hilton property as always, room was very clean and the staff friendly as always. - in December 11
Overall, though, the room was clean,and the limited view of Michigan Ave, along with Field Museum,and Soldier Field was great, especially at night. - in November 11
The room was clean (which is extremely important) and although we were downtown on Michigan Avenue, it was very quiet.
- in August 11
- in November 11
I enjoyed it not only because of the cleanliness of the rooms and friendliness of the staff but the location was great! - in August 11
The staff were friendly, rooms were clean. - in August 11
Rooms were clean and beds were comfortable. - in June 11
The rooms are large enough, but they need some updating - the rooms are clean but for a Flagship hotel it should be updated. - in April 11
Rooms are clean and since it's an old hotel with thick walls - quiet. - in April 10
Hey, the rooms are clean. - in February 10
A classy hotel, we've always had nice, clean rooms.
- in November 11
- in November 11
The room was spacious and the bed was very comfortable. - in November 11
Bed was comfortable and induced sleep as soon as I lay my head for the night. - in May 11
The bed was so comfortable and the staff was very nice and attentive.
- in November 11
- in September 11
Beds were comfortable, they have flatscreens, and computers in each room. - in August 11
Both beds were very comfortable. - in August 11
The staff was accommodating and the beds/pillows/sheets were very comfortable. - in August 11
Rooms were clean and beds were comfortable.
- in September 11
- in November 11
The room was nice because it has 2 bathrooms. - in November 11
I had a nice room with 2 bathrooms [not sure why]. - in October 11
My room was quite nice. - in August 11
The Hiton gave me a great location, nice room with a parking package. - in August 11
I stayed in a room with 2 double beds, the room was very nice, and are comparable to a usual hotel room. - in August 11
Room was nice, but the A. - in July 11
Room was nice, except for the ants in the bathroom.
- in November 11
- in July 11
The lobby was very nice,and the rooms were very nice too, big and have computer inside, they do charge for internet use, but you can search attractions in the city free. - in January 11
Great building and upgraded-rooms are quite nice. - in November 10
Nice rooms, nice beds, and good service, just as I expected. - in April 10
Rooms were very nice as well. - in April 10
Nice rooms. - in April 10
The hotel itself is beautiful with nice rooms. - in October 11
Rooms are quite nice. - in August 11
Rooms are very nice but you can hear everything outside your door, and the city.
- in July 11
- in November 11
The room was spacious and the bed was very comfortable. - in July 11
Amazing position, room very spacious. - in July 11
Our room on the 15th floor was very spacious, couch, desk, chair and two double beds. - in November 10
The room was spacious however it had a "vintage" feel. - in June 10
My room was spacious. - in April 10
We have a very spacious room, it was in the corner of the building and we had a window view of the city and the lake.
- in November 11
- in February 11
The room seemed a bit dated, the bathroom especially. - in February 11
The room seemed a bit dated, the bathroom especially.
- in February 11
- in August 10
The hotel itself is beautiful, although the rooms are dated. - in August 11
Only complaints were that the pool and fitness center closes at 9PM which I felt was pretty early, and the rooms felt a little bit dated, but overall the experience was very good. - in June 11
Hotel lobby and general areas are something to see, as they are spectacular, however rooms are a bit dated and "tired".
- in August 10
- in June 11
Positives: - Location - Service - Classy place Negatives: - Ours was a very small room. - in June 11
room was very small and the double beds are twin beds.
- in June 11
Service
- in October 11
Excellent service. - in August 11
Thank you Amy for your excellent service! - in August 10
excellent service Empfehlungen im Umkreis I like Michigan Ave or anything within about 5 blocks. - in March 10
The service was excellent, the rooms were clean, and it was in a great location.
- in October 11
- in July 11
Friendly and very helpful staff, food was great, everything was perfect (even with kids)! - in July 11
The staff was very friendly and helpful. - in June 11
The staff was friendly and helpful. - in November 10
The staff was friendly and helpful. - in September 10
Staff friendly & helpful. - in August 10
On a positive note, the pool area was nice and the staff was friendly and helpful. - in September 11
It was clean, it was stylish, the staff was friendly and helpful, and a wonderful bufftet breakfast was included for both days.
- in July 11
- in November 11
This hotel was very clean and staff friendly. - in October 11
The room was ample and staff was friendly, but the hotel in general is shabby and outdated and in need of renovation. - in October 11
The staff here are very friendly. - in September 11
Friendly staff. - in August 11
The staff were friendly, rooms were clean. - in August 11
The room was spacious and comfortable, the staff were all friendly and wanted us to be happy.
- in November 11
- in October 11
Good service is hard to find, especially in a big city! - in July 11
Historic, elegant, good service. - in May 11
The food was good, the service was good, and the venue is quite elegant. - in November 10
Nice rooms, nice beds, and good service, just as I expected. - in March 10
I'm sure it might be a bit quieter on non-holiday weekends but gotta love a hotel with that spirit, good service and, on top of that, close to just about everything on Michigan Ave.
- in October 11
- in December 11
I stay there for a night and I had a great service. - in September 11
Great service but parking in the ramp was very pricey, next time i leave the car at home and fly - in August 11
Executive Suite was spacious and the hotel's intranet service was great for finding a restaurant close by. - in June 11
Great hotel, great service, good location, the room service food was very good, the staff was very friendly. - in June 11
Pros: Clean, comfortable, great service, only a short walk to get to the L or subway. - in April 11
I love this location and all the great service.
- in December 11
- in February 11
The concierge were very helpful in recommending sites to visit as well as restaurants. - in August 10
The concierge was very helpful in making reservations for us, giving suggestions and telling us where to find different places. - in July 10
The concierge was very helpful with booking the architectural boat tour and had many suggestions where to take our teenage son. - in June 10
Concierge very helpful. - in April 10
The concierge was helpful with different restaurants to eat at. - in April 10
The concierge was extremely helpful for our shopping trip. - in April 11
Very helpful concierge. - in April 11
The concierge was very helpful with suggesting a restaurant within walking distance, and they also helped us make sense of the bus routes. - in February 11
The concierge were very helpful in recommending sites to visit as well as restaurants.
- in February 11
- in April 11
The staff is very helpful. - in April 11
The staff was helpful and the room and views were unmatched. - in April 11
All of the staff were helpful. - in April 11
The staff were very helpful. - in March 11
The staff was very helpful. - in February 11
Staff helpful. - in May 10
The staff was very helpful, friendly and were on top of things.
- in April 11
- horrible customer service
- in November 10
The service was slow and the hotel room was extemely small. - in July 10
Coffee machine in the restaurants broken restricting choice and supported by generally slow service.
- in November 10
- in June 11
The room smelled smokey or musty- the maid let me spray it w air freshener but it didn't make a difference. - in June 11
The room smelled smokey or musty- the maid let me spray it w air freshener but it didn't make a difference.
- in June 11
Location
- in May 10
Very clean, friendly staff, excellent location, beautiful rooms and a great atmospheree. - in December 11
Hilton on Michigan was absolutely beautiful - staff was prompt, helpful and courteous - location was excellent - close to transportation - we had a lake view - room was super clean - only downside was internet didn't work in the room and the express check-out option via the phone wasn't really clear how it worked other than that it was an amazing hotel and I would definetly stay there the next time I go to Chicago - in June 11
Excellent location, wish I had a better view but that's the price you pay for the price you paid. - in October 10
The location was excellent very near the Metra stops.
- in May 10
- in May 11
On the positive side:Beautiful and historic place with a good location. - in November 11
It is at a very good location to visit McCormick exhibition center and be close to city center to go for a nice dinner. - in November 11
Good location; walking to everything. - in July 11
Very good location, with easy access public transportation. - in July 11
Nice enough and good location. - in June 11
If you're visiting and just need a room that's clean, safe, and a good location, this was a good value. - in June 11
Great hotel, great service, good location, the room service food was very good, the staff was very friendly.
- in May 11
- in November 11
A beautiful hotel inside and out- the grandeur is really something to look at and it is in a great location for getting around Chicago. - in November 11
The hotel was great and in a great location. - in November 11
I enjoyed it not only because of the cleanliness of the rooms and friendliness of the staff but the location was great! - in November 11
We spent the day at Shedd Aquarium so it was a great location. - in October 11
The Hilton was a great location for the 2011 Chicago marathon.
- in November 11
- in April 10
OK, this was a 4 star hotel in a great location. - in September 11
Very nice hotel great location - in September 11
The hotel was in a great location, close to lots of the sights of Chicago and close to the train to easily visit nearby neighborhoods. - in August 11
Nice hotel in a great location! - in June 11
Otherwise, it's a wonderful old hotel in a great location. - in February 11
The hotel is in a great location in Chicago and very close to the stadium, which was of prime importance for us. - in February 11
The hotel is in a great location in Chicago and very close to the stadium, which was of prime importance for us. - in November 10
The Hilton in Chicago is a beautiful hotel in a great location that is simply hampered by a few rough edges.
- in April 10
- in July 11
I got the package that included parking. - in July 11
Told executive package included valet parking and also lake view (and confirmed this by asking more than once); but only self park parking included and our view was the brick of the rest of hotel across from our window. - in March 11
We chose this hotel because it was right across from Millennium Park and parking was included. - in February 11
No extras like wifi or parking are included - you have to pay extra for them. - in November 10
We stayed on the executive floors with all parking included. - in June 10
Room beautiful and having a second bathroom was a treat, as was the included parking for this package. - in April 10
We had a executive package which included parking, two twin beds and breakfast.
- in July 11
- in July 11
Location was perfect. - in June 11
The location is perfect for any visitor to Chicago, especially for those who want to visit the Shedd Aquarium, Field Museum and Art Institute. - in June 11
The location was perfect for using CityPass. - in July 10
We had a beautiful hotel and the location was perfect for what we wanted to accomplish while there. - in June 10
The location is perfect! - in April 10
The location was perfect for us--within walking distance of the Field Museum, the aquarium, the planetarium, and the art institute--and a reasonable taxi ride from Union Station. - in March 10
Just a perfect location and a perfect hotel. - in March 10
It is the perfect location and has some really good entertainment options nearby.
- in July 11
- in November 11
On site parking was expensive with cheaper option round the block. - in June 11
Parking was expensive. - in September 10
Be forwarned--Parking is Expensive. - in September 10
Second time staying there, and aside from expensive parking (which is basically everywhere), certainly recommend this hotel to others. - in July 10
Very expensive parking. - in March 10
Parking in Chicago is expensive everywhere, so forget what you read in any other "bashing session".
- in November 11
- not great Location
Gastronomy
- in August 10
The wait staff was extremely friendly and the food was excellent.
- in August 10
- in June 11
Breakfast buffet is good and was included in price of hotel. - in June 11
The restaurants downstairs were quite pricey, as expected, but the breakfast buffet was good. - in June 10
Breakfast buffet was good and had huge selection but at an eye-watering price of around $30.
- in June 11
- in August 11
Aside from that, the pub in the hotel has pretty good food (and beer). - in July 11
I felt the prices on the in house restaurants menus were high, but the food was good. - in June 11
Hotel food was good. - in June 11
Great hotel, great service, good location, the room service food was very good, the staff was very friendly. - in May 11
The food was good, the service was good, and the venue is quite elegant.
- in August 11
- in October 11
Great food, as well! - in July 11
Friendly and very helpful staff, food was great, everything was perfect (even with kids)!
- in October 11
- in March 11
The bar and restaurant were fine, but with so many great restaurants in the area I ate out. - in February 11
I definitely recommend this hotel for anyone wanting to stay in a central location to shopping, great restaurants, museums and the lake. - in February 11
I definitely recommend this hotel for anyone wanting to stay in a central location to shopping, great restaurants, museums and the lake. - in September 10
Great restaurants, great bars, great shopping, great people-watching, and great fun!
- in March 11
- in November 10
Prawn salad = four tasty prawns on top of unsurprisingly wilted greens that are sitting in about a 2 inch-deep mixture of orange juice and water (well, that's what the dressing tasted like). - in November 10
Prawn salad = four tasty prawns on top of unsurprisingly wilted greens that are sitting in about a 2 inch-deep mixture of orange juice and water (well, that's what the dressing tasted like).
- in November 10
- acceptable Food
- in March 11
Up charges leave customers with a bad taste, pathetic business practice even in the big city
- in March 11
- in May 10
) I do have to say the food at the restaurants is overpriced for what you get and the internet charge is outrageously high. - in March 11
The only options we had was the overpriced food within the hotel or Jimmy Johns? We were not impressed by the lack of service in such a beautiful hotel.
- in May 10
- in November 10
Very mediocre food (at best). - in November 10
Very mediocre food (at best).
- in November 10
Sport & Entertainment
- in July 11
This is a beautiful hotel in the heart of the theater/arts district of Chicago across from a beautiful park and within walking distance of the Museum Campus. - in January 11
It overlooks grant park. It is beautiful.
- in July 11
- in April 10
The pool and exercise room were also clean and well maintained. - in April 10
The pool and exercise room were also clean and well maintained.
- in April 10
- in October 11
POOL is great and health club is 5 star quality. - in August 11
Very friendly service and the pool was great! - in April 10
This hotel is in a great location, and it has a great pool and fitness center.
- in October 11
- in June 11
Pool looked really nice although we didn't have time to try it out. - in May 10
The fitness center and pool is very nice-maybe the nicest part of the building, but i could buy a gym membership for what I paid for the night!
- in June 11
- in September 10
The pool area was very nice with an abundance supply of towels. - in August 10
On a positive note, the pool area was nice and the staff was friendly and helpful. - in April 10
The pool area was nice and had two spa pools.
- in September 10
- in April 11
We went with our young kids, so being able to walk across the street into the park was wonderful. - in June 11
Scenery in Grant Park wonderful and refreshing in the middle of the hectic city.
- in April 11
- in January 11
Unfortunately, the pool was closed for renovations. - in March 10
We were informed that the pool was closed for the duration of our stay.
- in January 11
- in July 10
Disappointed with the pool, and the small room, but we only slept there!
- in July 10
