Overview Hotel JW Marriott Phuket Resort & Spa

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Information about Hotel JW Marriott Phuket Resort & Spa


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Location. JW Marriott Phuket Resort & Spa is located on the beach in Thalang, close to Mai Khao Beach. Resort Features. Dining options at JW Marriott Phuket Resort & Spa include a restaurant and a coffee shop/café. A swim-up bar, a poolside bar, and a bar/lounge are open for drinks. Room service is available 24 hours a day. The resort serves buffet breakfasts (surcharges apply). Recreational amenities include an outdoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has massage/treatment rooms and beauty services. This 5-star p...
 

Amenities

115 hotel reviews for Hotel JW Marriott Phuket Resort & Spa

4.9
Suns
Very large, something in the years older hotel in a lush tropical gardens, very nice, well-kept right on the beach. Very good and pleasant service. Offer of food and drink on the first view international with plenty of choice, on the second look, but not always good quality and at some restaurants also very expensive (for example, 300 g steak dishes with about 50 ). You must plan on high and promotions of restaurants. Many children, therefore also in the nebensaison relatively loud. Beach not usable, since strong currents. The pool areas are... Read more
in July 11,
Peter, Age 41-45, Couple
Read 1299 times

4.7
Suns
The JW is a resort hotel for the elevated mass, we are from the rayavadee krabi and were first come in from the hustle and bustle at check-in, was just a Whole loads anger came, knocked out. Had booked a normal room, very beautiful and spacious for what three persons was. I have but to An upgrade for a suite at check-in and requested a commitment for the next Day, has also worked super. the suite was fantastic with herrlichenBad and ocean front view The Rersort is about 40m from the beach, where nothing is, so is also no All the three pools,... Read more
in April 11,
Fridolin, Age 41-45, Family
Read 1882 times

6.0
Suns
The hotel is something off the Touristentröme , is but one of the best hotels, you can imagine the. Three swimming pools, several exclusive restaurants, very well equipped room complete the picture of a great resort. would you back it is raining or not only in the area, is with the Turtle club is a small, but fine convenience store nearby (with free buggy 15 minutes each). The whole hotel is very spacious and equipped with a lot of green, so that one has the feeling, almost alone almost to be. You should treat yourself to a Thai massage, thi... Read more
in December 10,
Alex, Age 31-35, Solo/single
Read 1244 times - 50% helpful

5.4
Suns
Such a friendly, competent staff, I have never experienced something like that, even though I've already been many four and Fünfsternehotels visited! Grounds, pools, restaurants and buffet were a dream!-A car is but an advantage to the restaurants and beaches of the locals in the area to visit! Read more
in June 10,
Siegfried, Age 51-55, Solo/single
Read 880 times - 0% helpful

5.3
Suns
Gorgeous resort with perfect service! But beware the dinner at the resort can be costly ☺ Bring bug spray and a flashlight. Swimming in the sea was not possible due to the high Wales. Read more
in June 10,
Romina, Age 19-25, Couple
Read 1663 times - 20% helpful

Interesting things to do in the vicinity of the hotel

Nai Thon Beach
Nai Thon Beach

Sightseeing
12.1 km away
5
6.0
Suns

Shameena
Shameena

Food & drinks
12.0 km away
4.75
5.7
Suns

Pinocchio
Pinocchio

Food & drinks
12.1 km away
4.75
5.7
Suns

Andaman Seafood Restaurant
2.2 km away
4.41666666667
5.3
Suns

Nai Yang Seafood
Nai Yang Seafood

Food & drinks
8.9 km away
4
4.8
Suns

Phuket Airport
6.7 km away
2.91666666667
3.5
Suns

Nai Thon Beach
12.1 km away
5
6.0
Suns

Waterfalls
14.8 km away
1.66666666667
2.0
Suns

Andaman Seafood Restaurant
2.2 km away
4.41666666667
5.3
Suns

Nai Yang Seafood
8.9 km away
4
4.8
Suns

Shameena
12.0 km away
4.75
5.7
Suns

Pinocchio
12.1 km away
4.75
5.7
Suns

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Guests praise: nice swimming pool, condition of the hotel, good knowledge of foreign languages, good room amenities, nice restaurant, show all

Interesting quotes from the reviews


Hotel in general

    • in October 09
      Would I return? i don't think so; the hotel was beautiful; rooms extremely tasteful, but the beach wasn't that great and you could tell that it wasn't planned to have chairs and people using during the calm season.
    • in January 10
      This is a beautiful resort.
    • in December 09
      Overall, my wife and I thought the hotel was excellent in almost every aspect.
  • Good quality
    • in May 10
      Had a great experience.
    • in April 10
      We were celebrating our wedding anniversary and based on the reviews of this hotel, we expected a great experience.
    • in January 10
      great hotel.
    • in December 09
      A great hotel we would visit again, perhaps when the pound strengthens though.
    • in October 09
      Rooms are slightly above average, but the landscape around the hotel is great.
    • in April 10
      So in all a lovely hotel, but for a JW Marriott, which is their top brand it was lacking in both service standards and cleanliness.
    • in December 09
      Lovely hotel but would rather see money spent with local hotels/people.
    • in March 10
      All in all, i would definitely recommend this hotel to everyone.
    • in January 10
      I would recommend this hotel, but it doesn't stand up to the Bangkok Penninsula or the Chiang Mai Four Seasons.
    • in October 09
      I am not sure i would recommend this hotel for a couple in a honeymoon; we were off season and this place is a children paradise, they are everywhere, playing, screaming, just being kids!
    • in April 10
      On 5 separate occasions we were asked to attend a sales show presentation for these apartments which is not something we were interested in or wanted pushing on us on our "relaxing holiday" break.
    • in September 09
      However, this is if you want a RELAXING holiday.
    • in December 09
      It is a hour ride to Patong, so if your after that sorta "stuff" don't stay here.
  • high prices

Room

  • beautiful rooms
    • in April 10
      Beds are comfortable.
    • in February 10
      The rooms were great as well.
    • in October 09
      Firstly, the rooms are great.
    • in April 10
      The rooms were nice except for the see through bathroom/bedroom (what were they thinking?).
    • in May 10
      Our room overlooking the second pool had a nice view and a great little relaxation area with floor to ceiling windows on two sides in addition to the balcony.
    • in February 10
      How - we asked - could we be next door to a pool view room and have an ocean view room? Well - I was told - if you stepped out on the balcony (and I thought, maybe stood on your toes - or craned your neck around the corner??) you could see over the pool and catch a glimpse of the ocean.
    • in February 10
      We had booked an ocean view room with Perfect Escapes, and were appalled to learn on check-in that we were booked right next door to my mom's pool view room.
    • in April 10
      the rooms were spacious, luxurious and very liveable.
    • in February 10
      Our rooms were spacious and (mostly) immaculate - on the third floor as per our request - and beautifully positioned with easy access to all points of the hotel.
  • very comfortable bed
    • in December 09
      Of course we got the cold towels and bottled water but that's about it.
    • in September 09
      A big plus was receiving iced water, cold towels and cold rockmelon all complimentary throughout the day by the pool.
  • very hard bed

Service

  • excellent Service
    • in April 10
      With so many friendly and attentive staff the service was excellent - The food.
  • friendly and welcoming staff
    • in April 10
      the staff were friendly, polite, helpful and beautiful.
    • in January 10
      The staff was friendly, courteous (to a fault) well-trained and a pleasure to be around.
    • in December 09
      Beautiful beach and friendly staff.
    • in May 10
      All the service was good and the staff happy to have families with children.
    • in September 09
      Staff: Very warm and friendly, everyone had a smile, good service, and I have to say that the girls are damn easy on the eye.
    • in April 10
      The service was great, the rooms were nice, and there was a good mix of restaurants to choose from, including a great Thai restaurant and an amazing breakfast.
    • in February 10
      Despite the fact that the property was FULLY booked, and the staff were run off their feet, the service in general was great and the staff never lost their professional demeanor.
    • in October 09
      Service is great.
  • very friendly Staff
  • wonderful staff
    • in April 10
      com) - Staff is arrogant, not helpful and stingy; it’s all about money… what else in a 5* hotel - Reception staff is incompetent and gives conflicting statements - Internet is outrageously expensive (THB640 for 24 hours, THB3’200 for 7 days; discontinuation not possible) - Infrastructure for a pram (and definitely for a wheelchair) a catastrophe (only a few elevators, but stairs everywhere) - No baby phone devices, but very costly baby sitters - Typical US style hotel chain… ergo, too many US guests - Very remote and no access to the local people (instead of enjoying typical Thai cuisine for a max.
    • in March 10, Adrian, Age: 36-40, I travelled as: Family
      To be fair, what was positive about JWM: - Bedroom - Breakfast buffet Now, why we would never go there again and do not recommend JWM to anyone: - If you want to experience the traditional Thai hospitality, avoid the place (or go across the street to the Anantara ) - Staff is arrogant, not helpful and stingy; it’s all about money… what else in a 5* hotel - Reception staff is incompetent and gives conflicting statements - Internet is outrageously expensive (THB640 for 24 hours, THB3’200 for 7 days; discontinuation not possible) - Infrastructure for a pram (and definitely for a wheelchair) a catastrophe (only a few elevators, but stairs everywhere) - No baby phone devices, but very costly baby sitters - Typical US style hotel chain… ergo, too many US guests - Very remote and no access to the local people (instead of enjoying typical Thai cuisine for a max.
  • not cheap services

Location

    • in January 10
      The beach is beautiful and, unlike the Patong/Caron/Kata coast, almost deserted.
    • in December 09
      You practically have miles and miles of beautiful beach to yourself, as there are only of couple of places to stay on Mai Khao beach (at least for the time being as new resorts are being built, eg a Renaissance hotel will open next door soon).
    • in December 09
      Beautiful beach and friendly staff.
    • in April 10
      The hotel and its ground are very impressive with a fantastic location on a beautiful beach.
    • in March 10
      The place looks fabulous during twilight.
    • in March 10
      The private beach is very clean and great for evening walks,The place looks fabulous during twilight.
    • in March 10
      Great place for beach sports and relaxation .
    • in October 09
      Great place to hang out in the afternoon and take a nap on one of their deck chairs.
    • in December 09
      There are lots of activities to do, the gym is first rate and very well equipped with cardio vascular machines and free weights.
    • in November 09
      For older children they have a children's pavillon with lots of activities.
    • in April 10
      THB1’500 (2 adults and 2 kids) in one of these lovely beach restaurants, one is bound to book a table through a central restaurant reservation desk at least 24 hours in advance to “experience” high priced Western kitchen lacking almost everything which is uniquely Thai) Our advise, go one * lower and further south the island… you will have a heck of a Thai experience!
    • in April 10
      Poolside was always crowded and we couldn't understand why people flocked to the pool when you could be by the beach which was lovely!
    • in March 10, Adrian, Age: 36-40, I travelled as: Family
      THB1’500 (2 adults and 2 kids) in one of these lovely beach restaurants, one is bound to book a table through a central restaurant reservation desk at least 24 hours in advance to “experience” high priced Western kitchen lacking almost everything which is uniquely Thai) Our advise, go one * lower and further south the island… you will have a heck of a Thai experience!
    • in January 10
      The beach is lovely and the variety of restaurants and food is good.
  • Nice beach
    • in December 09
      Restaurants are very good.
    • in December 09
      The restaurants were very good, except for the recently opened Kabuki teppanyaki restaurant where the staff seemed to be very inexperienced and the food average but expensive.
    • in April 10
      the beach is really very nice, which explains why they selected this location.
    • in December 09
      Pools and the beach is very nice.
    • in November 09
      The beach is also very nice, we could even swim in the sea and it is so quiet, not the usual Phuket beach 'one lounge chair next to another' atmosphere.
  • expensive restaurants
    • in April 10
      The hotel itself is isolated with just a small shopping area about 5 mins walk away with a bar and a cafe.
    • in September 09
      Location: The hotel is isolated, and you are a long way from anywhere.
    • in January 10
      The beach is not the best in Phuket, as the slope is rather steep.

Gastronomy

  • amazing food
    • in April 10
      The restaurants had excellent food, particularly the Italian restaurant and the breakfast buffet.
    • in April 10
      With so many friendly and attentive staff the service was excellent - The food.
    • in April 10
      There are a couple of local food places on the edge of the beach which were reasonably priced with excellent food.
  • fantastic food
  • fresh fruit
    • in December 09
      Food was good and the Marriott Burger deserves a special mention for 390 THB (11 USD $) you get the reliable delicious world famous burger!
    • in November 09
      If you are looking for total relaxation and good food, then this is your place.
    • in September 09
      All the food there was good, and they also had some nice Italian cheese!
    • in April 10
      Eating in the hotel was very expensive, but the food was good.
    • in May 10
      The Coffee Club there has some great food and at good prices as well.
    • in March 10
      the restaurants serve great food.
    • in March 10
      room service is fast and food is great even when delivered.
    • in February 10
      Food was great and we found no need to eat anywhere except at the hotel.
    • in September 09
      Just 10 mins from the airport, fantastic service, great food, huge swimming pools, large rooms with massage beds by the windows.
    • in February 10
      It has incredible grounds, amazing rooms, outstanding service, very good food, a perfect beach -- I could go on.
  • expensive food

Sport & Entertainment

  • amazing pools
    • in March 10
      The grounds are beautiful, the beach to walk in is very nice, it might not have the soft sand that you would find in the carribbean but it is still a nice clean beach.
    • in January 10
      The grounds are beautiful though, and the torches at night are a really nice touch.
  • beautiful pools
    • in April 10
      - The pools are fantastic, huge, clean, lots of things to keeps kids entertained for hours.
    • in January 10
      Very step and no lifeguard Otherwise there are 3 fantastic pools
    • in November 09
      The pools are also fantastic, huge pools and it never feels crowded.
    • in May 10
      Their kiddie pool is great with a water slide, bubbles etc, enough to keep young kids entertained for hours!
    • in February 10
      Pools are great and kids will love it.
    • in October 09
      Pools are great, there three of them : one for children, has a water slide, one with a swim up bar (super cool) and the main one.
    • in March 10
      The hotel has a great spa and offers highly relaxing massages( must to have).
    • in March 10
      The hotel has great spa and offers highly relaxing massages( must to have).
  • nice pool
    • in February 10
      Great hot/cold pools + sauna.
  • slippery slide

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Find hotel ratings and information for Hotel JW Marriott Phuket Resort & Spa in Mai Khao Beach Phuket. Read on HolidayCheck the official hotel description and the latest reviews from other the travellers.

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