Hotel JW Marriott Phuket Resort & Spa
Overview Hotel JW Marriott Phuket Resort & Spa
115
Information about Hotel JW Marriott Phuket Resort & Spa
Catalogue information
Location. JW Marriott Phuket Resort & Spa is located on the beach in Thalang, close to Mai Khao Beach. Resort Features. Dining options at JW Marriott Phuket Resort & Spa include a restaurant
and a coffee shop/café. A swim-up bar, a poolside bar, and a bar/lounge are open for drinks. Room service is available 24 hours a day. The resort serves buffet breakfasts (surcharges apply).
Recreational amenities include an outdoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has massage/treatment rooms and beauty services. This
5-star p...
Amenities
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115 hotel reviews for Hotel JW Marriott Phuket Resort & Spa
Very large, something in the years older hotel in a lush tropical gardens, very nice, well-kept right on the beach. Very good and pleasant service. Offer of food and drink on the first view international with plenty of choice, on the second look, but not always good quality and at some restaurants also very expensive (for example, 300 g steak dishes with about 50 ). You must plan on high and promotions of restaurants. Many children, therefore also in the nebensaison relatively loud. Beach not usable, since strong currents.
The pool areas are... Read more
in July 11,
Peter, Age 41-45, Couple
Read 1299 times
The JW is a resort hotel for the elevated mass, we are from the rayavadee krabi and were first come in from the hustle and bustle at check-in, was just a
Whole loads anger came, knocked out. Had booked a normal room, very beautiful and spacious for what three persons was. I have but to
An upgrade for a suite at check-in and requested a commitment for the next
Day, has also worked super. the suite was fantastic with
herrlichenBad and ocean front view
The Rersort is about 40m from the beach, where nothing is, so is also no
All the three pools,... Read more
in April 11,
Fridolin, Age 41-45, Family
Read 1882 times
The hotel is something off the Touristentröme , is but one of the best hotels, you can imagine the. Three swimming pools, several exclusive restaurants, very well equipped room complete the picture of a great resort. would you back it is raining or not only in the area, is with the Turtle club is a small, but fine convenience store nearby (with free buggy 15 minutes each).
The whole hotel is very spacious and equipped with a lot of green, so that one has the feeling, almost alone almost to be. You should treat yourself to a Thai massage, thi... Read more
in December 10,
Alex, Age 31-35, Solo/single
Read 1244 times - 50% helpful
Such a friendly, competent staff, I have never experienced something like that, even though I've already been many four and Fünfsternehotels visited! Grounds, pools, restaurants and buffet were a dream!-A car is but an advantage to the restaurants and beaches of the locals in the area to visit! Read more
in June 10,
Siegfried, Age 51-55, Solo/single
Read 880 times - 0% helpful
Gorgeous resort with perfect service! But beware the dinner at the resort can be costly ☺ Bring bug spray and a flashlight. Swimming in the sea was not possible due to the high Wales. Read more
in June 10,
Romina, Age 19-25, Couple
Read 1663 times - 20% helpful
Interesting things to do in the vicinity of the hotel
12.1 km away
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12.0 km away
4.75
12.1 km away
4.75
2.2 km away
4.41666666667
8.9 km away
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6.7 km away
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12.1 km away
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14.8 km away
1.66666666667
2.2 km away
4.41666666667
8.9 km away
4
12.0 km away
4.75
12.1 km away
4.75
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Interesting quotes from the reviews
Hotel in general
- in October 09
Would I return? i don't think so; the hotel was beautiful; rooms extremely tasteful, but the beach wasn't that great and you could tell that it wasn't planned to have chairs and people using during the calm season.
- in October 09
- in December 09
Overall, my wife and I thought the hotel was excellent in almost every aspect.
- in December 09
- Good quality
- in May 10
Had a great experience. - in April 10
We were celebrating our wedding anniversary and based on the reviews of this hotel, we expected a great experience.
- in May 10
- in January 10
great hotel. - in December 09
A great hotel we would visit again, perhaps when the pound strengthens though. - in October 09
Rooms are slightly above average, but the landscape around the hotel is great.
- in January 10
- in April 10
So in all a lovely hotel, but for a JW Marriott, which is their top brand it was lacking in both service standards and cleanliness. - in December 09
Lovely hotel but would rather see money spent with local hotels/people.
- in April 10
- in March 10
All in all, i would definitely recommend this hotel to everyone. - in January 10
I would recommend this hotel, but it doesn't stand up to the Bangkok Penninsula or the Chiang Mai Four Seasons. - in October 09
I am not sure i would recommend this hotel for a couple in a honeymoon; we were off season and this place is a children paradise, they are everywhere, playing, screaming, just being kids!
- in March 10
- in April 10
On 5 separate occasions we were asked to attend a sales show presentation for these apartments which is not something we were interested in or wanted pushing on us on our "relaxing holiday" break. - in September 09
However, this is if you want a RELAXING holiday.
- in April 10
- in December 09
It is a hour ride to Patong, so if your after that sorta "stuff" don't stay here.
- in December 09
- high prices
Room
- beautiful rooms
- in February 10
The rooms were great as well. - in October 09
Firstly, the rooms are great.
- in February 10
- in April 10
The rooms were nice except for the see through bathroom/bedroom (what were they thinking?).
- in April 10
- in May 10
Our room overlooking the second pool had a nice view and a great little relaxation area with floor to ceiling windows on two sides in addition to the balcony.
- in May 10
- in February 10
How - we asked - could we be next door to a pool view room and have an ocean view room? Well - I was told - if you stepped out on the balcony (and I thought, maybe stood on your toes - or craned your neck around the corner??) you could see over the pool and catch a glimpse of the ocean. - in February 10
We had booked an ocean view room with Perfect Escapes, and were appalled to learn on check-in that we were booked right next door to my mom's pool view room.
- in February 10
- in April 10
the rooms were spacious, luxurious and very liveable. - in February 10
Our rooms were spacious and (mostly) immaculate - on the third floor as per our request - and beautifully positioned with easy access to all points of the hotel.
- in April 10
- very comfortable bed
- in December 09
Of course we got the cold towels and bottled water but that's about it. - in September 09
A big plus was receiving iced water, cold towels and cold rockmelon all complimentary throughout the day by the pool.
- in December 09
- very hard bed
Service
- excellent Service
- in April 10
With so many friendly and attentive staff the service was excellent - The food.
- in April 10
- friendly and welcoming staff
- in April 10
the staff were friendly, polite, helpful and beautiful. - in January 10
The staff was friendly, courteous (to a fault) well-trained and a pleasure to be around. - in December 09
Beautiful beach and friendly staff.
- in April 10
- in May 10
All the service was good and the staff happy to have families with children. - in September 09
Staff: Very warm and friendly, everyone had a smile, good service, and I have to say that the girls are damn easy on the eye.
- in May 10
- in April 10
The service was great, the rooms were nice, and there was a good mix of restaurants to choose from, including a great Thai restaurant and an amazing breakfast. - in February 10
Despite the fact that the property was FULLY booked, and the staff were run off their feet, the service in general was great and the staff never lost their professional demeanor. - in October 09
Service is great.
- in April 10
- very friendly Staff
- wonderful staff
- in April 10
com) - Staff is arrogant, not helpful and stingy; it’s all about money… what else in a 5* hotel - Reception staff is incompetent and gives conflicting statements - Internet is outrageously expensive (THB640 for 24 hours, THB3’200 for 7 days; discontinuation not possible) - Infrastructure for a pram (and definitely for a wheelchair) a catastrophe (only a few elevators, but stairs everywhere) - No baby phone devices, but very costly baby sitters - Typical US style hotel chain… ergo, too many US guests - Very remote and no access to the local people (instead of enjoying typical Thai cuisine for a max. - in March 10, Adrian, Age: 36-40, I travelled as: Family
To be fair, what was positive about JWM: - Bedroom - Breakfast buffet Now, why we would never go there again and do not recommend JWM to anyone: - If you want to experience the traditional Thai hospitality, avoid the place (or go across the street to the Anantara ) - Staff is arrogant, not helpful and stingy; it’s all about money… what else in a 5* hotel - Reception staff is incompetent and gives conflicting statements - Internet is outrageously expensive (THB640 for 24 hours, THB3’200 for 7 days; discontinuation not possible) - Infrastructure for a pram (and definitely for a wheelchair) a catastrophe (only a few elevators, but stairs everywhere) - No baby phone devices, but very costly baby sitters - Typical US style hotel chain… ergo, too many US guests - Very remote and no access to the local people (instead of enjoying typical Thai cuisine for a max.
- in April 10
- not cheap services
Location
- in January 10
The beach is beautiful and, unlike the Patong/Caron/Kata coast, almost deserted. - in December 09
You practically have miles and miles of beautiful beach to yourself, as there are only of couple of places to stay on Mai Khao beach (at least for the time being as new resorts are being built, eg a Renaissance hotel will open next door soon). - in December 09
Beautiful beach and friendly staff. - in April 10
The hotel and its ground are very impressive with a fantastic location on a beautiful beach.
- in January 10
- in March 10
The place looks fabulous during twilight. - in March 10
The private beach is very clean and great for evening walks,The place looks fabulous during twilight.
- in March 10
- in March 10
Great place for beach sports and relaxation . - in October 09
Great place to hang out in the afternoon and take a nap on one of their deck chairs.
- in March 10
- in December 09
There are lots of activities to do, the gym is first rate and very well equipped with cardio vascular machines and free weights. - in November 09
For older children they have a children's pavillon with lots of activities.
- in December 09
- in April 10
THB1’500 (2 adults and 2 kids) in one of these lovely beach restaurants, one is bound to book a table through a central restaurant reservation desk at least 24 hours in advance to “experience” high priced Western kitchen lacking almost everything which is uniquely Thai) Our advise, go one * lower and further south the island… you will have a heck of a Thai experience! - in April 10
Poolside was always crowded and we couldn't understand why people flocked to the pool when you could be by the beach which was lovely! - in March 10, Adrian, Age: 36-40, I travelled as: Family
THB1’500 (2 adults and 2 kids) in one of these lovely beach restaurants, one is bound to book a table through a central restaurant reservation desk at least 24 hours in advance to “experience” high priced Western kitchen lacking almost everything which is uniquely Thai) Our advise, go one * lower and further south the island… you will have a heck of a Thai experience! - in January 10
The beach is lovely and the variety of restaurants and food is good.
- in April 10
- Nice beach
- in December 09
Restaurants are very good. - in December 09
The restaurants were very good, except for the recently opened Kabuki teppanyaki restaurant where the staff seemed to be very inexperienced and the food average but expensive.
- in December 09
- in April 10
the beach is really very nice, which explains why they selected this location. - in December 09
Pools and the beach is very nice. - in November 09
The beach is also very nice, we could even swim in the sea and it is so quiet, not the usual Phuket beach 'one lounge chair next to another' atmosphere.
- in April 10
- expensive restaurants
- in April 10
The hotel itself is isolated with just a small shopping area about 5 mins walk away with a bar and a cafe. - in September 09
Location: The hotel is isolated, and you are a long way from anywhere.
- in April 10
- in January 10
The beach is not the best in Phuket, as the slope is rather steep.
- in January 10
Gastronomy
- amazing food
- in April 10
The restaurants had excellent food, particularly the Italian restaurant and the breakfast buffet. - in April 10
With so many friendly and attentive staff the service was excellent - The food. - in April 10
There are a couple of local food places on the edge of the beach which were reasonably priced with excellent food.
- in April 10
- fantastic food
- fresh fruit
- in December 09
Food was good and the Marriott Burger deserves a special mention for 390 THB (11 USD $) you get the reliable delicious world famous burger! - in November 09
If you are looking for total relaxation and good food, then this is your place. - in September 09
All the food there was good, and they also had some nice Italian cheese! - in April 10
Eating in the hotel was very expensive, but the food was good.
- in December 09
- in May 10
The Coffee Club there has some great food and at good prices as well. - in March 10
the restaurants serve great food. - in March 10
room service is fast and food is great even when delivered. - in February 10
Food was great and we found no need to eat anywhere except at the hotel. - in September 09
Just 10 mins from the airport, fantastic service, great food, huge swimming pools, large rooms with massage beds by the windows.
- in May 10
- in February 10
It has incredible grounds, amazing rooms, outstanding service, very good food, a perfect beach -- I could go on.
- in February 10
- expensive food
Sport & Entertainment
- amazing pools
- in March 10
The grounds are beautiful, the beach to walk in is very nice, it might not have the soft sand that you would find in the carribbean but it is still a nice clean beach. - in January 10
The grounds are beautiful though, and the torches at night are a really nice touch.
- in March 10
- beautiful pools
- in April 10
- The pools are fantastic, huge, clean, lots of things to keeps kids entertained for hours. - in January 10
Very step and no lifeguard Otherwise there are 3 fantastic pools - in November 09
The pools are also fantastic, huge pools and it never feels crowded.
- in April 10
- in May 10
Their kiddie pool is great with a water slide, bubbles etc, enough to keep young kids entertained for hours!
- in May 10
- in February 10
Pools are great and kids will love it. - in October 09
Pools are great, there three of them : one for children, has a water slide, one with a swim up bar (super cool) and the main one.
- in February 10
- in March 10
The hotel has a great spa and offers highly relaxing massages( must to have). - in March 10
The hotel has great spa and offers highly relaxing massages( must to have).
- in March 10
- nice pool
- slippery slide