Overview Hotel RIU Guanacaste

33
Hotel pictures - Hotel RIU Guanacaste Playa Matapalo


Information about Hotel RIU Guanacaste


Catalogue information

  • Interactive Affiliate Network - Hotel RIU Guanacaste
Location. Riu Guanacaste All Inclusive is located on the beach in Matapala and local attractions include Ocotal Beach. Other regional attractions include Hermosa Bay Beach and Flamingo Beach. Hotel Features. This property is all inclusive. Rates include meals and beverages at on-site dining establishments, taxes, and gratuities (tips). Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Dining options at Riu Guanacaste All Inclusive include 4 restaurants. A swim-up bar, a poolside bar, and a bar/lounge are open for drinks. ...
 

33 hotel reviews for Hotel RIU Guanacaste

5.4
Suns
Have stayed in many four and five star bath hotels visited. This is one of the best. The diversity of food at the buffet (always warm, very nice and partly prepared freshly prepared). Specialty restaurants also recommendable. The cleanliness of the restaurant (always cleaning, Gardners, lifeguard, painter, etc. on the way). By the pool are only plastic chairs (five star?), which are cleaned daily and have. The beach is open to the public. Read more
in October 11,
Peter, Age 56-60, Friends
Read 731 times - 100% helpful

4.6
Suns
If to ballermann-similar entertainment especially at the weekend in the pool the area was fun, does not have to be the extensive, beautiful and public beach to evade. There are plenty of chairs available, also some shade trees. We did this, also, because the water in the large pool is not refreshing. Beautiful Walks along the beach are highly recommended, you can howler monkeys, birds, sometimes even Turtles (old at dusk in the oviposition, young in the hatch) watch. quality of the beach restaurants is good, drinks at the bars okay, animatio... Read more
in May 11,
Marlene, Age 61-65, Couple
Read 1697 times - 100% helpful

5.6
Suns
... tour Highlights of Costa Rica was it a beautiful and relaxing conclusion in the hotel RIU Guana Guanacaste. Our room was perfect even with a view of the sea (not booked), it was cleaned thoroughly and the minibar was always re-filled. The food was always delicious to all meals, all what your heart desires. From the pool we were not impressed, was a lot too warm. Therefor we were very impressed by the sea, so a lot we have never swam there. The too much drinking tourist didn't bother, it is simply a part of it with young people on vacation t... Read more
in April 11,
Sieglinde, Age 51-55, Couple
Read 910 times - 100% helpful

5.9
Suns
This was in accordance with the RIU-Investments in Puerto Plata and sunny beach our third RIU-all-inclusiveArea, so we are due to the US known 'mass processing' the absolutely recommendable TUI tour 'jungle, Feuerkegen Tucane -with reservations and went for it. However, they were absolutely superfluous. after about 4.5 hours drive from San Jose, take at first we were overwhelmed by the size of the complex. You would expect, caused by the many guests each other on the feet force, was because of the size of the area and the various restaurants... Read more
in March 11,
Bernd, Age 41-45, Couple
Read 1517 times - 33% helpful

5.8
Suns
... as hotels met. For the first time, we were able to walk into a hotel of the RIU Chain spend our holiday. The spacious, as well as well-kept hotel complex, the hospitality and the dreamlike A very country great vacation provided.... Read more
in November 10,
Melanie, Age 26-30, Couple
Read 839 times

Alternative Hotel Offers in the area

4.9
Suns
100% recommendation
Hotel :
offers from $63.73
per night
13.8 km away

Interesting quotes from the reviews


Hotel in general

    • in February 10
      TIP: bring your own shampoo, conditioner, body lotion and especially sun screen.
    • in February 10
      TIP: you might consider taking along a soft sided cooler and filling it with ice and beer from your room.
    • in February 10
      TIP: Water shoes would be helpful.
    • in December 09
      Tip: learn more spanish that I know if you want to get the drink you wanted.
    • in April 10
      Tip: bring plenty of sunscreen, I brought two bottles which we ran out of in four days and a bottle at the store was $33.
    • in November 09
      The hotel is beautiful and like others have mentioned they have some issues but they are doing a good job.
    • in April 10
      Overal Beautiful hotel but when i go back i want to stay someplace a little less deserted
    • in April 10
      The hotel is beautiful (i mean it is brand new) we had a nice ocean view suite very spacious room.
    • in April 10
      This hotel is beautiful, although not a choice my husband or I would make if it were our vacation.
    • in April 10
      Hotel is beautiful, big territory though, lots of walking to the elevator, to the restaurant, to the beach.
    • in March 10
      The hotel was beautiful, very clean and well maintained.
    • in February 10
      The hotel is beautiful and so the the very large pool and pool bar- but there is no pool service unless you get it yourself- The gourmet eating places (3) only serve beer/wine and you have to bring your own drink in if you want liquor- When we first came all three were open,then they only kept two open with the main buffet when occupancy was not up to par- what is this No cell phone service and for the prices they charge,they charge you to rent a computer -that has limited service- tacky to say the least.
    • in January 10
      The hotel is beautiful, clean and a perfect size.
    • in April 10
      It is a beautiful resort that is very isolated.
    • in March 10
      The resort is beautiful as it is surrounded by mountains.
    • in March 10
      What a beautiful resort.
    • in March 10
      Like I said in the title, the Riu Guanacaste is a beautiful Resort but honestly feel some improvements need to be done to really classify it as a 5-Star.
    • in February 10
      This was a beautiful resort.
    • in December 09
      If you are ok with a beautiful resort that provides less than stellar services, this place is for you.
    • in December 09
      The resort is beautiful and the beach is stunning.
    • in February 10
      The rooms are fairly in great shape ( its a brand new hotel), the food is not bad to be an all inclusive and the staff at the hotel is getting there, I guess they still need to be trained a little bit more.
    • in January 10
      We enjoyed our time at this brand new hotel.
    • in January 10
      As far as the hotel is concerned, we were a little worried about staying at the Riu Guanacaste considering it is a brand new hotel and thought our stay there may be disrupted by construction, but this was not the case at all.
    • in November 09
      Brand new hotel, very well appointed.
    • in November 09
      This was a brand new hotel.
    • in April 10
      The staff works constantly to keep everything clean.
    • in January 10
      What probably stands out the most on how clean everything was.
    • in January 10
      Hotel: This hotel in spotless clean and run by some of the finest personal.
    • in December 09
      The hotel is clean including the rooms.
    • in January 10
      The main lobby is decorated very modern and stylish, it has free wifi that worked the entire time and is absolutley spotless.
    • in November 09
      Free wifi in the lobby area.
    • in April 10
      Although the AA terminal had free WIFI, take your pick.
    • in January 10
      There is free wifi in the lobby only and you can rent laptops.
    • in April 10
      Everything was great with the resort however if we had to do the trip all over again, we would have may be only planned 2 nights at the beach and the rest on excursions.
    • in March 10
      Everything else was great thogh.
    • in February 10
      The hotel was great about moving us to a quieter spot.
    • in February 10
      The hotel is great the staff are delightful.
    • in January 10
      An all inclusive is great for young people.
    • in April 10
      In conclusion, I think it is a great resort, but there are things that could improve.
    • in April 10
      First of all, great resort with private beach and no other resorts around so it feels untouched.
    • in April 10
      Entertainment at our resort was also great- had a grease and michael jackson show that were top knotch.
    • in April 10
      The resort is great and the food is as good as an all inclusive gets.
    • in January 10
      While you are away from the bar good luck getting a drink from the staff they are always collecting glasses to make sure the resort looks great but will not offer to get you drinks.
    • in January 10
      Stayed at the RIU Guanacaste Jan 16th – 23rd, the resort is great.
    • in January 10
      This is a great resort and I definitely recommend a visit.
    • in May 10
      My husband is in a band and I am accustomed to loud music but this music really was loud and not very good.
    • in May 10
      I read several complaints about the loud music but I kinda blew it off thinking mostly old people had written those reviews.
    • in February 10
      The pools are great but unless you are deaf not to be recommended to sit by as the thump, thuimp of loud music is unbearable.
    • in April 10
      There is no cell phone service at the hotel.
    • in February 10
      One warning, no cell phone service at the hotel.
    • in February 10
      There is no cell phone service but it was really nice not having to listen to people on their phones-a pet peeve of mine.
    • in February 10
      There is no cell phone service, but a member of our group found that he could get data service if he walked far enough south along the beach.
    • in February 10
      The hotel is beautiful and so the the very large pool and pool bar- but there is no pool service unless you get it yourself- The gourmet eating places (3) only serve beer/wine and you have to bring your own drink in if you want liquor- When we first came all three were open,then they only kept two open with the main buffet when occupancy was not up to par- what is this No cell phone service and for the prices they charge,they charge you to rent a computer -that has limited service- tacky to say the least.
    • in January 10
      There is no cell phone service, so don't expect it.

Room

    • in April 10
      Our room was cleaned to perfection everyday, the fridge was well stocked and the staff was nothing but great!
    • in March 10
      everytime we had our fridge restocked and we had our room cleaned the cleaning lady stole our Fanta.
    • in February 10
      The Riu is very clean and the staff that kept the rooms are very friendly and get your room cleaned first thing in the morning.
    • in April 10
      The room was nice - had a new feel to it, but the beds are rock hard.
    • in April 10
      First for the positives: Beautiful lobby; beautiful landscaping that is well maintained; Great pool and pool area with great shading; nice room with lots of drawers, a large closet and a nice shower (although it is a high step to get into the shower); limited beach area but nice; enthusiastic entertainment staff; the resort was kept very clean all the time.
    • in February 10
      The hotel had beautiful landscaping, a good pool, and nice room accommodations.
    • in November 09
      The room was nice with tile floors, mini-fridge, iron/ironing board and balcony.
    • in April 10
      We loved our room, it was nice, clean and well kept.
    • in March 10
      theyhad something for everyone Rooms were nice and staff was alot of fun.
    • in January 10
      The rooms are nice, clean and large.
    • in January 10
      The rooms were nice - smaller than those at a RIU Palace bt that was expected.
    • in December 09
      The rooms were nice.
    • in November 09
      The rooms were nice and although we had a view of a vacant lot, the hills and vegetation were beautiful to see.
    • in March 10
      Our fridge was stocked daily and if you needed anything extra all you had to do was call front desk and they were there within minutes.
    • in March 10
      The fridge is stocked with beer, pop and bottled water every second day and there are alcohol dispensers in the room.
    • in April 10
      She did a great job of keeping our room clean and the fridge stocked.
    • in April 10
      Everything in the room was first rate, from the marble and tile to the stocked mini bar.
    • in January 10
      The Rooms: 4/5 - Beautiful: spacious – granite & dark wood/modern décor - Flat screen tv – many western tv programs & movies - Huge balcony (we didn’t have ocean view) - Full stocked mini bar & fridge - Only shampoo, body wash & soap provided (bring your own conditioner) - Hair dryer, American & British plug-ins - Housekeeping very good – respectful when ‘do not disturb’ on door - No room service – no coffee pot in room The Food: 4.
    • in November 09
      Bathroom with double sinks / Mini Bar which is stocked every 2nd day with beer / water / coke / fanta and of course you have the liquor dispenser above with 4 bottles.
    • in January 10
      Paid for an upgraded room and did not receive it but was told it was the upgraded room that the travel agent booked for me.
    • in January 10
      Paid for an upgraded room and did not receive it but was told it was the upgraded room that the travel agent booked for me.
    • in December 09
      After about two hours of service men in our room and discussions with the hotel manager, we finally were offered an upgraded room (with working AC) - but only after we threatened to contact the credit card company to deny all charges.
    • in March 10
      The hotel- The rooms are very nice and have a little patio with a table and chairs.
    • in January 10
      The rooms are very nice, clean, quiet and soundprooof.
    • in January 10
      Rooms were very nice which comes with a new resort.
    • in March 10
      I had to ask for water, beer 3 times for the fridge in the room.
    • in January 10
      We started to make a plate at the dinner buffet, take it to the fridge in our room… then take it down at night to the microwave in the sports bar!
    • in April 10
      Beds are HARD and the maids do not change the sheets so you sleep in beach sand from the first night.
    • in April 10
      Beds are hard and if you face the pool, VERY noisy at night if you are not staying up for the entertainment.
    • in April 10
      The beds were surprisingly hard.
    • in March 10
      The entertainment is cheesy and loud but we didn't have a problem falling asleep despite the noise and the hard beds because we were so exhausted from the heat.
    • in March 10
      Service was a bit on the slow side, beds are hard as rocks.
    • in January 10
      The beds were hard as rock and the pillows too soft.
    • in March 10
      The beds are very hard.
    • in March 10
      And yes the beds are VERY HARD.
    • in February 10
      Hallways are quiet, but beds are very hard and sheets used are the slick kind that makes some "noise" when you move.

Service

    • in March 10
      Staff were friendly and there are some kinks in a new hotel that need to be improved.
    • in March 10
      Very clean with friendly staff.
    • in January 10
      However what you should know is that the staff is friendly, pleasant, helpful and very attentive.
    • in December 09
      Staff was either friendly and engaging or the total opposite - probably grand opening kinks to be worked out.
    • in December 09
      The staff was friendly, the rooms were perfect, the food was excellent, the beach was clean and the pools and spa were over the top.
    • in May 10
      As for the hotel; great pool, good service, average food, poor bedding.
    • in March 10
      The overall service was good.
    • in March 10
      The food in those restaurants are good, the reservation times are well spaced and service was good.
    • in January 10
      The Service was good and bad.
    • in January 10
      Service is good!
    • in December 09
      The service was good.
    • in December 09
      no need to reserve a sitdown dinner, the buffet is great -- they have most of what is in the restaurants and more, and the service is good.
    • in November 09
      I tipped often but didn't really make a difference because service was good regardless, I just like to help them out when possible.
    • in November 09
      Service was good everywhere and drinks were strong and plentiful.
    • in April 10
      again, great people and a very nice resort.
    • in March 10
      Great People.
    • in February 10
      We had a wonderful week and enjoyed meeting some great people - John, Joanne, Leslie, Angela and Dominic.
    • in January 10
      What great fun we had and the people were great on the tour.
    • in January 10
      We did a few excursions with Vargas tours - great people who were honest and delivered on their promises - Ricardo and his wife have a great operation and I'd highly recommend them.
    • in March 10
      Great food, Great service, fantastic views and fun fun fun.
    • in January 10
      If you are looking for a comfortable vacation with great service, go somewhere else.
    • in January 10
      However, that was the extend of the great service.
    • in December 09
      Great service at the swim up bar.
    • in December 09
      We did make it to the Steak House one night and the service was great while the food was ok.
    • in March 10
      The service was great, but we did tip.
    • in April 10
      The food was great, friendly, helpful staff, incredible location and excellent day trips available.
    • in February 10
      However, if you are looking to book at a very nice place with helpful staff that is close to the beach and with a big pool area, who cares what star level they claim? H.
    • in February 10
      The staff is helpful and friendy.
    • in January 10
      It is clean and the staff was helpful.
    • in December 09
      THE HOTEL SHOULD REVIEW WHO IS IN CHARGE AND GIVES THE FACE TO THE CLIENT, THERE ARE MORE EDUCATED AND HELPFUL STAFF ALL AROUND THE HOTEL.
    • in December 09
      You have to ask and be very clear on what you need with the staff. They are helpful.
    • in January 10
      The people are nice, not pushy and very knowledgeable about their country and ecology.
    • in January 10
      Over all, we met so many nice people from all over and all we can say to sum it up is Puda Vida.
    • in November 09
      They took care of us like they would have family and were sincerely nice people.
    • in March 10
      We met so many nice people from all around the world, it was hard to converse some times, but it was sooooo worth it.
    • in November 09
      The staff was very friendly and helpful.
    • in November 09
      STAFF: The staff was very friendly and helpful although the language barrier was a problem at times.
    • in November 09
      Hard to say what your food tastes might be, but we have not gone hungry and the staff is very friendly and helpful.
    • in March 10
      " In addition, the staff are very friendly and helpful (but both managers we encountered are rude and unaccomodating).
    • in March 10
      The staff was very friendly and helpful.
    • in March 10
      The staff at this resort were very friendly and helpful.
    • in February 10
      The staff was very friendly and helpful, no need went unattended.
    • in May 10
      The wait and serving staff was very friendly, the front desk people were clueless.
    • in April 10
      The staff was very friendly and hooked us up with extra beverages.
    • in April 10
      The hotel is very pretty the staff is very friendly.
    • in April 10
      Staff is very friendly.
    • in March 10
      The staff are all very friendly, but not all of the staff speak english.
    • in December 09
      as mentioned the buffet food great, staff very friendly & facilities great.
    • in April 10
      We went to the Casino a couple of times and communications with the staff was limited.
    • in January 10
      Just clean up staff (cups, ashtrays etc) - We made a suggestion for it, but I think there was limited staff for it… however they did start carrying around trays if assorted drinks and offer them to guests at poolside.
    • in March 10
      The staff are all very friendly, but not all of the staff speak english.
    • in January 10
      Some staff can't speak English.

Location

    • in April 10
      THE BEACH: I was nervous about this after reading some of the reviews, but the beach is beautiful!
    • in April 10
      The afternoon exploring caves on a beautiful beach at low tide was an awesome experience.
    • in March 10
      Playa Matapalo is a beautiful beach.
    • in March 10
      The beach is beautiful but the sand is so hot during the day you have to make sure you have something on your feet to get to the water.
    • in February 10
      The beach was beautiful, some people complained about the color of sand.
    • in January 10
      Pool was beautiful - beach was very nice.
    • in January 10
      The hotel is very new and beautiful as most RIU resorts are, the pool is great, the beach is beautiful and the waves are awesome.
    • in January 10
      The beach was beautiful with lots of sun loungers for those who wanted to be near the ocean.
    • in December 09
      Beautiful beach.
    • in November 09
      The beach is beautiful, it is volcano sand so it is brown and black but the water is crystal clear.
    • in May 10
      This setting couldn't be more beautiful and romantic.
    • in April 10
      But this hotel is gorgeous, clean, and has a beautiful setting, the service people work very hard, and the food, while simpler than you might expect at a major all-inclusive, was fresh and delicious.
    • in January 10
      All in all we thoroughly enjoyed our stay at the Riu in its beautiful setting.
    • in April 10
      You have to either climb a hill in the stifling hot weather which is a bit dangerous without the proper shoes or climb over the rocks to get there - again, a little dangerous to do this, but one you get there, the beach is great!
    • in February 10
      The beach was great.
    • in January 10
      The beach was great.
    • in January 10
      Beach was great.
    • in December 09
      XPLORECOSTARICA arranged our scuba + a great beach/cantina tour - highly recommend them.
    • in April 10
      I loved the free drinking part although after the 1st night or 2 i was ready for some cognac which they dont have in stock lol The food if you made reservations @ the Asian or Italian place was great but those other 2 restaurants for breakfast and lunch was not great @ all oh and if you go to Ocotal thats the one by the pool and beach there are dead flies and bees galor by the fruit and you have to fight with the bees to get a some juice or soda because they stayed right under the spout.
    • in March 10
      If you are looking to just hang out, drink and eat this place is great, but if you want to experience Costa Rica, then there are other parts of the country that will give you more than you could expect.
    • in January 10
      this place was a great seting for my trip with family to costa rica.
    • in January 10
      All in all Riu is a great place to vacation.
    • in January 10
      If you want to get away and shut down for a week and not think this is a great place to go.
    • in January 10
      All in all it was a great trip and a great place to travel to.
    • in March 10
      There are many trips to go on so make sure you bring extra money for that.
    • in March 10
      We also took advantage of the many trips offered, which made this vacation a little different from our previous holidays in the sun.
    • in November 09
      Just a reminder, because of the location of the Riu, many trips took one to four hours to get there.
    • in November 09
      The beach was nice but very wavy - it is ideal bogie boarding.
    • in April 10
      Grounds are pretty, beach is nice, pool gets completely disgusting by midday.
    • in March 10
      My Wife and I love to lay on a nice beach with lots of shade and sun if needed, snorkel and play in the nice Blue Sea/Ocean.
    • in March 10
      The grounds are beautiful, nice beach and pool, great spa and the hotel staff is very friendly.
    • in February 10
      I guess she would know, shes an expert, right? Beach is nice and private though not great for surfing or boogie boarding.
    • in January 10
      Beach was nice, undertow strong.
    • in January 10
      THEFT- after all the reviews, I was worried - we did not have any problems but I saw security everywhere - by the pool, beach & hotel - so maybe they got the hint NO CELL SIGNAL, the wi-fi unreliable - so dont expect it - it may be OK to disconnect FOOD- decent for an all inclusive - foodies are never happy with the food at all-inclusives, but it really is decent ( except no decaf coffee - so easy to fix, Riu) DONT USE THE PHONES IN THE ROOMS - they advertise"no service call to US & Canada" this is a raquet - we got hit big-time THE BEACH - nice, volcanic sand - but the surf can be rough & they really need to remove the large boulders - I saw several people come out bleeding - some with good size head & face wounds - they got slammed into the rocks when body surfing - this is a big serious accident waiting to happen that they need to address- watch the kids The volleyball court - they need to bring in nice good sand - way too hard on the feet - several of us dug up metal, wood & other unusual, unsafe objects BUGS - maybe we got lucky - but we didn't think it was bad at all HEAT -it was very hot - low to mid 90's & dry ROADS - yes, very bumpy - but from the airport it's not that long or that bad.
    • in January 10
      The beach is nice.
    • in December 09
      The beach was nice, about 1 mile long, dark sand.
    • in December 09
      The beach was nice with many chairs at any time of day and even though in Costa Rica beaches are public property the security helped you feel safe and secure.
    • in May 10
      The sand is soft, but it's dark, so takes a little getting used to.
    • in April 10
      There are a few small rocks and shells going into the water (as is the case with most beaches) but then it's soft sand.
    • in April 10
      yes, 1st couple steps are rocky, then soft sand.
    • in April 10
      In fact if you walk just a little, you'll come to soft sand.
    • in January 10
      The sand is soft and dark (volcanic) and can get very hot during the day, so wear your flip flops.
    • in March 10
      The hotel building, the garden, the rooms, the swimming pool and the beach are very nice, Riu worthy.
    • in January 10
      Pool was beautiful - beach was very nice.
    • in December 09
      The beach is very nice with ample lounges but the boardwalk to the beach is quite long with no bar service at the beach or wait staff.
    • in November 09
      beach was very nice as well.
    • in March 10
      The beach is rocky and not the nicest in Costa Rica (take the kayaks and paddle over to the adjacent beach - the sand is sooo much nicer).
    • in January 10
      I would recommend bringing water shoes as the beach is rocky but the water is warm and as mentioned the waves are awesome.
    • in April 10
      Two caveats: the beach is ROCKY and beach shoes are a must to go into and out of the water; the beaches in Costa Rica are public so you have locals selling their wares but they are very polite and not al all aggressive.
    • in January 10
      Yes, this hotel is very isolated and down a very bumpy road, but that is what Costa Rica is all about.
    • in January 10
      The good - spacious and clear room - breakfast buffet very good, but repetitive after few days - pool is very nice and never felt crowded - the beach is long and nice The bad - this hotel is very isolated, it looks like oasis in the desert - it has nothing nearby.
    • in January 10
      All would be perfect but this hotel is very isolated and the resort limits taxis and tour operators from coming into the complex, very frustrating.

Gastronomy

    • in March 10
      Breakfast is by far the best meal of the day.
    • in March 10
      We did go to the Italian restaurant of the three and also had dinner one night at Papagoyo in Coco Beach which was our best meal of the week.
    • in February 10
      For lunch we were taken to a local place to dine, which provided us with the best meal that we had the entire week!
    • in December 09
      Breakfast is the best meal.
    • in November 09
      Breakfast is the best meal with eggs, bacon, and gallo pinto (a local specialty - very good!
    • in February 10
      We found the buffet to be good compared to other all inclusives we have attended.
    • in January 10
      The Buffet was good as far as buffets go, lots of selection - typical fare.
    • in May 10
      The buffet restaurants were good for breakfast and lunch as well, dinner was ok - pizza and pasta bar were very good and worth the wait in line.
    • in March 10
      The buffet was good, especially for breakfast.
    • in February 10
      The buffet was good with lots of thing to pick from.
    • in April 10
      The food was good but did not find a great selection of fish or veggies.
    • in April 10
      The resort is great and the food is as good as an all inclusive gets.
    • in April 10
      Food was good at breakfast, OK at lunch and OK at dinner.
    • in April 10
      Food is good, hit the omlette station for breakfast.
    • in March 10
      There were a few times in Liberia that the food was good.
    • in March 10
      Italian was a very nice experience, good food (salmon) and quiet atmosphere.
    • in March 10
      The hotel itself was beautiful, weather was great, and the food was good.
    • in March 10
      Hot, sunny days, some drinking, partying and good food in a nice all inclusive resort are priorities for me.
    • in March 10
      FOOD: The food is good and everyone is eager to please and accommodate.
    • in March 10
      The food was good to very good, and was well presented.
    • in December 09
      Services around the buffet was great.
    • in December 09
      as mentioned the buffet food great, staff very friendly & facilities great.
    • in December 09
      no need to reserve a sitdown dinner, the buffet is great -- they have most of what is in the restaurants and more, and the service is good.
    • in November 09
      Buffet was great.
    • in November 09
      Buffet was great as an alternative for dinners.
    • in April 10
      The food was great, friendly, helpful staff, incredible location and excellent day trips available.
    • in April 10
      We thought the food was great.
    • in April 10
      You should go to coco beach and bring cash for local shopping and they have great food- you can get a shuttle from the hotel for $10-15 each for the day.
    • in April 10
      All in all a gorgeous resort and great food.
    • in April 10
      Also recommend Papagayo restaurant in Playa del Coco and there is another great restaurant that you pass about a mile before the resort it has signs for internet, souvenirs and has some GREAT food and owners.
    • in April 10
      Great food and the pool and entertainment were awesome.
    • in March 10
      Great food, Great service, fantastic views and fun fun fun.
    • in March 10
      The food was great, especially at the Buffet.
    • in February 10
      Great food, lots of wildlife.
    • in May 10
      The food was great we thought, however we are not picky so long as there is fresh fruit and pizza, we are happy.
    • in December 09
      The food is very good.
    • in November 09
      We thought the food was very good at the buffett and I liked the Italian and Steak - didn't like the Japanese at all - but I think it's really a matter of personal taste as I have seen different opinions on all of them.
    • in November 09
      Food was very good, lots of it.
    • in April 10
      Food - We only ate in the main buffet, food was very good with aot of variety, I can see it getting old if you are there for two weeks but not in one week.
    • in April 10
      the food was very good with all types of variety.
    • in April 10
      We found the food to be very good, with a wide variety of different foods.
    • in April 10
      The food is very good have no complaints on anything.
    • in March 10
      The food was very good and you had a lot of choice.
    • in January 10
      The food is very good and the buffet has lots to choose from.
    • in December 09
      3) The food was very good, no question.
    • in April 10
      The food was okay.
    • in March 10
      The Food - The food is o.k.
    • in March 10
      The food is just ok.
    • in December 09
      We did make it to the Steak House one night and the service was great while the food was ok.
    • in December 09
      The Italian was half buffet half a la carte and food was okay.
    • in May 10
      As for the hotel; great pool, good service, average food, poor bedding.
    • in March 10
      At best the food is average.
    • in February 10
      However, I subscribe more to the "I'd rather eat less of good food, than eat more of average food" philosophy.
    • in February 10
      My biggest complain is that the food is just average, IMO.
    • in January 10
      The buffet type restaurant is very similar to other Riu hotels with some highlights and plenty of different average food.
    • in March 10
      the meat is always dry and overcooked.
    • in March 10
      the meat is always dry and overcooked.
    • in December 09
      Many food varieties to give a little of something for everyone, but some dishes over cooked or undercooked.
    • in December 09
      Many food varieties to give a little of something for everyone, but some dishes over cooked or undercooked.

Sport & Entertainment

    • in April 10
      My kids are 6 and 8 and they had a great time in the awesome pool and drinking pina coladas in the swim up bar.
    • in April 10
      Absolutely beautiful grounds; awesome pool!
    • in March 10
      pool was awesome and the shows were good too ONLY thing i disliked---they discourage u from using outside tours,.
    • in November 09
      Noisy from entertainment if your room is not on the outside perimeter The pool was awesome!
    • in April 10
      Check-in - Took about 4 minutes, quick and easy Grounds - Beautiful, people gardening and cleaning all the time Rooms - Very typical.
    • in March 10
      The grounds are beautiful, nice beach and pool, great spa and the hotel staff is very friendly.
    • in March 10
      The grounds are beautiful and the staff, very friendly.
    • in January 10
      The hotel and grounds are amazingly beautiful.
    • in April 10
      THE POOL: The pool is beautiful and there are more than enough chairs for everyone to sit in either sun or shade.
    • in March 10
      The pool is beautiful and by mid-afternoon is just like getting in your bathtub.
    • in January 10
      The pool is beautiful with a lot of shade and plenty of chairs- unlike other resorts we have been to.
    • in November 09
      The 'huts' around the pool provided good shade from the scorching sun, but were hard to come by if you didn't "reserve" them early enough.
    • in April 10
      Housekeeping was very good Pool - Plenty of chairs, not crowded, pool was a good size and the water is very warm Beach - Yes the sand starting @ 10:30am is super hot!
    • in February 10
      The hotel had beautiful landscaping, a good pool, and nice room accommodations.
    • in January 10
      Entertainment around the pool was good, water volleyball, bingo etc.
    • in May 10
      As for the hotel; great pool, good service, average food, poor bedding.
    • in April 10
      Great Pool (water temp was a little too warm) but, big and beautiful.
    • in March 10
      the pool is great but too deep for little ones so keep a close eye on them.
    • in March 10
      The pool is great but again its a couples/ritiree resort so there are alot of great looking women.
    • in February 10
      The pool was great.
    • in January 10
      The hotel is very new and beautiful as most RIU resorts are, the pool is great, the beach is beautiful and the waves are awesome.
    • in January 10
      The room, hotel, beach, and pool is all great.
    • in December 09
      The pool was great and if you want to participate in contest and games the staff works hard to get you involved.
    • in December 09
      -Pool: The pool was great.
    • in April 10
      The rooms and public areas are immaculate and cleaned constantly.
    • in April 10
      The rooms and public areas are immaculate and cleaned constantly.
    • in April 10
      Housekeeping was very good Pool - Plenty of chairs, not crowded, pool was a good size and the water is very warm Beach - Yes the sand starting @ 10:30am is super hot!
    • in November 09
      Pool was very good and the enterntainment was very good.
    • in November 09
      Buffet lunch near the pool was very good also.
    • in April 10
      To get cash (to take advantage of the wonderful massage opportunities provided by the locals on the public beach - well worth it!
    • in February 10
      Lilly (down on the beach) gives a wonderful massage for $20 for an hour.
    • in November 09
      As for the pool it was constantly overcrowded (and the manager told me they only had 500 rooms filled out of the 701) and there are only 2 bars for the entire pool/beach area (yes, you will wait for a drink).
    • in March 10
      WELL between the horrible guest service, ghetto alcohol, dirty pool & limited dining options we had enough and decided to check out after spending 4 hours on property.
    • in March 10
      Other negative comments about the pool being dirty are somewhat understandable.

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Find hotel ratings and information for Hotel RIU Guanacaste in Playa Matapalo Costa Rica Pacific Coast. Read on HolidayCheck the official hotel description and the latest reviews from other the travellers.

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