Hotel RIU Palace Riviera Maya

... hand for dinner -so what we have never RIU hotel experienced, the cleaning of the rooms is once in the morning and once evenings, in the second week was the service staff evenings probably the way to our rooms too far, nothing happened, by the pool and for breakfast you could enjoy the service before you buy, couple Dollars and one is even observed the various restaurants we didn't use, we were always in the Don Manolo hotel, the food was varied, delicious prepared, always different freshly squeezed juices, sparkling wine, eggs as you would ... Read more

the hotel is in a very good condition. it is large and very clean. the staff very friendly and always had a smile on the face and is always helpful. We had a very nice and large room (2037) the furniture were in very good condition large bed with good mattresses beautiful balcony with lateral view of the sea minibar was always filled bathroom big and very clean air conditioning coffee machine coffee was every day filled. Safe, TV, telephone available. the room was cleaned every day and beautiful decorated was everything very clean. (cleanin... Read more

... We were now already fourth time in Mexioco ( before always in the hotel RIU Palace Mexico). The beach is not cleaned, the blue beach chairs are in a disastrous state (dirty and through-)-this matched not a five star hotel. Lunch with the food no choice table cloths on the table, drinks partly in plastic cups at the pool. we are so often on the beach along into the ... Read more

The negative reviews of this hotel we can absolutely not. We have many long-haul journeys done, and always at 4.5 to five star hotels-this was for us a the best, we visited, in particular as regards atmosphere and really very good food. the hotel offers in its drive for its impressive architecture, a styles from neobarock, Belle Epoque and Classicism. You have this property with a small Winking entering, because everything is a bit 'too much': the huge chandeliers, the pinkgolden Rokkoko -seat trimmings and particularly the almost Royale lar... Read more

shame about the money but the hotel is not up to the expectations I can not understand the people, the this house. Who often feels town fooled. Everything is kapuut and or dirty. If you complained you have to say something here as a tourist you. You get from the travel guide no tips the wife is very nice as long as you book excursions. Shame about the money. Read more