Hotel Sarova Whitesands Beach Resort & Spa
Overview Hotel Sarova Whitesands Beach Resort & Spa
23
Information about Hotel Sarova Whitesands Beach Resort & Spa
Catalogue information
Location This family-friendly hotel is situated along the Mombasa-Malindi road, in the Bamburi Beach area. Links to public transport going to/from Mombasa Town can be found at the main gate of the
hotel. Bombolulu is about a 5-minute drive away. Mombasa town is just 15-minutes away by taxi. The hotel is 17 km from Mombasa International Airport (about a 30-minute drive from the hotel).
Facilities This is tropical resort set in the midst of 22 acres of gardens, and next to the longest beach front on the North coast. It was renovated in 2008, and offers 338 rooms in total. It has a
lobby, 24-h...
Amenities
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23 hotel reviews for Hotel Sarova Whitesands Beach Resort & Spa
Good hotel, in the years come, but have already started renovation. The location is great, right on the beach and also the various pools and the child friendliness there was no reason to complain! The cleaning of the room should be better and over and above all the dinner-buffet would in our opinion be improved! It is the end of different, so-called theme nights-which, with the exception of the 'African' in the evening, were not especially recommend to all. Mglw. should improve the management of a think this buffet! Read more
in May 11,
Fred, Age 51-55, Family
Read 690 times
The hotel was to be recommended five star house... It has not worked from the outset. Very noisy from about ten different rooms was not one of the I looked clean. Very loud music from all corners and not suitable for a relaxing holiday. Sunday at the pool you understand our own words be not more if the whole resident for swimming guests have the time not more beach chairs available. The food was a joke. the only acceptable was the lido restaurant with seafood but also only limited. Complaints were taken note of but nothing happens... So all ... Read more
in April 11,
Iris, Age 51-55, Solo/single
Read 744 times - 50% helpful
Directly on the beach located hotel. The room are something worn and could be renovated. The restaurants are clean and the whole area is well maintained. The food is plentiful and very good quality. Some waiters do an excellent job, others are unfortunately something less service-oriented. Read more
in February 11,
Angela, Age 46-50, Couple
Read 644 times - 0% helpful
The Sarova White Sands is certainly one of the best addresses of Kenya. Although the hotel is used as a business hotel, you feel that way as a tourist very welcome. Compared to other hotels in Kenya this hotel is more than just high standard every night a huge buffet with different themes, discreet live music and entertainment during the day. The hotel is very clean and has everything, what the heart desires. A wellness area was available and the massages were very good (in the Bambushütte overlooking the sea). Even if all inclusive could be... Read more
in January 11,
Jeannette, Age 31-35, Couple
Read 354 times
It is to one of the best hotels on the kenyan coast. Here is the guest really was still a king. We have felt us more than comfortable. You can relax very well at five pools or in the spa area. One comes also with half board hirr along well, one at the pool bar and the other bars also pizza or other food can get.
We definitely recommend this hotel and we would love to again.
The hotel features a leisure area which many activities, such as, for example, with the glass-bottom boat trips, jet offers, among other things.
To be recommended is a tr... Read more
in May 10,
Karsten & Karola, Age 46-50, Couple
Read 2337 times - 62% helpful
Interesting things to do in the vicinity of the hotel
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Interesting quotes from the reviews
Hotel in general
- best hotel
- complimentary WIFI
- excellent hotel
- good Entertainment
- in April 10
If u can get it go all inclusive its such ruddy good value.
- in April 10
- great holiday
- in April 10
Apart from that the hotel is great, has a fantastic kids club (they took my Harry to a crocodile farm with kids club and it was well organised and the carers took good care of all the children).
- in April 10
- recommendable hotel
- extremely overpriced internet
- very tired hotel
Room
- clean and tidy room
- clean and tidy Rooms
- in November 09
Yes the rooms are a little dated but they are clean I didn’t find any problems with the bedding and the room was cleaned at the same time each day.
- in November 09
- in November 09
The room was large & spacious & had all the amenities you needed - fridge, hairdryer, safe (no charge for use) etc. - in November 09
The room was large & spacious & had all the amenities you needed - fridge, hairdryer, safe (no charge for use) etc.
- in November 09
- nice rooms
- sparkling clean room
- cold and reasonably priced mini-bar
- very very basic and old bathroom
- in November 09
Yes the rooms are a little dated but they are clean I didn’t find any problems with the bedding and the room was cleaned at the same time each day.
- in November 09
- in April 10
On arrival we were greeted with cold towels and fruit juice, which was welcome due to the extreme humidity. - in November 09
We were taken to Reception to check in & then to Guest Relations where we were greeted with refreshing cold towels & fruit juices.
- in April 10
Service
- in April 10
We went to a lovely Japanese restaurant called Misono where both food and service were excellent. - in January 10
Both flight and accommodation was through “Virgin Holidays”, which was hassle free and excellent service provided.
- in April 10
- in November 09
A big thank you to all the friendly staff there, especially Wamboi in Guest Relations, Geoffrey & Joyce in the Pavillions restaurant, Benjamin, Doreen, Eunice & Miilicent in the Minazi restaurant & David in the Animation team who were all fantastic. - in February 10
The staff are friendly (we must have said "Jambo" 20 times a day) and do try to help.
- in November 09
- in February 10
Pros Amazing grounds, great pools (one with a slides and diviing, good service, right on the beach, has water sports (cash only but affordable), camel rides on beach, good music at the bar, cocos beach bar is the best place to relax, swim up bar, Conference center was nice and they provided a pretty good lunch. - in January 10
Kenya Airways service was good.
- in February 10
- good staff
- lovely people
- in April 10
The staff are all very friendly and are always saying Jambo when you pass them, but don't expect quick service - everything takes time but gets there eventually! - in November 09
This is a good hotel with very friendly staff and brilliant gardens. - in November 09
We never had to wait long for a drink & the staff were very friendly.
- in April 10
- in May 10
The Sarova Group is not a small local hotelier - it is an entity with an international footprint (including the Rembrandt Hotel in Knightsbridge) - it has growth aspirations which it has every chance of realising providing it stops the short sighted, rapacious and exploitative behaviour as demonstrated by its White Sands management. - in May 10
The Sarova Group is not a small local hotelier - it is an entity with an international footprint (including the Rembrandt Hotel in Knightsbridge) - it has growth aspirations which it has every chance of realising providing it stops the short sighted, rapacious and exploitative behaviour as demonstrated by its White Sands management.
- in May 10
- a little slow service
- in May 10
After 10 days and following an enforced need to extend our stay due to the volcanic ash problem - the hospitality became neither "refreshing " nor "African" - instead the management of the hotel stated that for an extension they were going to more than double the room rate (from $100 per night hb which is what I was paying on a travel agent booked stay to $220 per night hb).
- in May 10
Location
- cheap beach club
- in February 10
The sea view is fantastic and the beach is nice, but good luck fending off the beach boys (very common all along this coastline).
- in February 10
- nice place
- in February 10
The beach is a very long stretch of golden sand,when the tide recedes,there is quite a lot of seaweed. - in February 10
The beach is a very long stretch of golden sand,when the tide recedes,there is quite a lot of seaweed.
- in February 10
- acceptable place
- in April 10
It has a huge beachfront setting.
- in April 10
- not cheap place
- only downside location of room
Gastronomy
- exceptional good food
- in April 10
After being welcomed with a glass of cooling fresh fruit juice we checked in were guided to our spacious sea view room, which met all our expectations.
- in April 10
- good food
- in April 10
The food is great, the staff work really hard (especially when organising the outdoor barbecues by the beach) and it is relaxing despite its size.
- in April 10
- nice food
- in May 10
The food was ok but i had serious food poisioning throughtout my stay.
- in May 10
- in February 10
There were dead mosiqutos in my room (better than alive and the room has a net) and the water was brown for the first few moments (but they provide bottled water) Buffet is average food at best.
- in February 10
- in May 10
This left a bad taste in everyones mouth as stress levels were already high due to us being stranded in kenya and not knowing when we would see love ones again.
- in May 10
- in May 10
The all inclusive was good value apart from the best drinks were not included.
- in May 10
Sport & Entertainment
- in February 10
Pros Amazing grounds, great pools (one with a slides and diviing, good service, right on the beach, has water sports (cash only but affordable), camel rides on beach, good music at the bar, cocos beach bar is the best place to relax, swim up bar, Conference center was nice and they provided a pretty good lunch. - in February 10
Overall this place is fun and has amazing grounds, I would suggest going here.
- in February 10
- in March 10
Beautiful grounds, great people, great service. - in December 09
The grounds are beautiful and sitting in a deckchair overlooking the ocean is wonderful.
- in March 10
- excellent pools
- extensive and lots of grounds
- in April 10
Pools always have big comfy lougers with good parasols - service round the pool was good its not the fastest but the staff are friendly polite and happy to serve you.
- in April 10
- in February 10
Pros Amazing grounds, great pools (one with a slides and diviing, good service, right on the beach, has water sports (cash only but affordable), camel rides on beach, good music at the bar, cocos beach bar is the best place to relax, swim up bar, Conference center was nice and they provided a pretty good lunch. - in December 09
Pools are great, extensive range of fresh and tasty food but most of all the people working there are so friendly, efficient and capable.
- in February 10
- well kept grounds
- in February 10
The Spa is to be recommended,though not cheap Eg.
- in February 10
- in February 10
The gym was quite good, but by no means the best we have seen (especially lacking in air-con).
- in February 10
- very average pool