Hotel Sheraton Prague Charles Square 
14 hotel reviews for Hotel Sheraton Prague Charles Square
Why not be more hotels, such as the Sheraton Prague Charles square hotel? The room was modern, diverse, tastefully decorated and also had a beautiful full furnished Kaffeecke kind. The bathroom was furnished to a high standard, modern and spacious. Even though the hotel is right in the center of the city is, for the big-city thanks to the perfect sound-proof windows outside. The breakfast buffet left nothing missing: very good extensive selection of breads, cold cuts, cheese, fresh fruit, fresh egg dishes and very good coffee. The breakfast ... Read more
in September 11,
Jane, Age 19-25, Friends
Read 431 times
The hotel made our stay even better made. Especially in the club lounge the service is great! The staff outstanding about the guests! Read more
in September 10,
Katharina, Age 19-25, Couple
Read 698 times
I was on a business trip in Prague. We were all around comfortable - everything was ok. I can really recommend. maybe I will go back with my family. Read more
in May 10,
Claudia, Age 41-45, Solo/single
Read 1112 times - 100% helpful
Very nice Starwood hotel, where the chain. It is a little dark equipped for example, the wireless hotels from Starwood. All in all, absolutely recommendable. Check-in and check-out were great and very discreet, Food was very good and the bar was also completely alright. Even as a woman alone can relax in the evening in the bar and a small something food. Great I will be back there! Read more
in February 10,
Tanja, Age 36-40, Solo/single
Read 631 times
The hotel is located in a quiet area within walking distance to all sights and the city center. The location for a städtekurztrip therefore ideally, if you want to sleep at night and during the day, even without a taxi would like to explore the city.
The service in the hotel must be specifically highlighted upscale! From the check-in room service, concierge, barmaids, service at the The breakfast to the check-out, the service was excellent. Always friendly and efficient-really great! Read more
in January 10,
Monique, Age 19-25, Couple
Read 797 times - 100% helpful
Interesting things to do in the vicinity of the hotel
0.2 km away
5
0.4 km away
5
0.6 km away
5
0.6 km away
5
0.6 km away
5
0.5 km away
4.41666666667
0.6 km away
5
0.6 km away
4.41666666667
0.6 km away
4.25
0.6 km away
3.58333333333
0.2 km away
2.75
0.2 km away
4.25
0.2 km away
3.5
0.4 km away
5
0.4 km away
2.83333333333
0.5 km away
3.75
0.7 km away
2.91666666667
0.7 km away
1.83333333333
1.0 km away
4
1.1 km away
4
0.5 km away
3.58333333333
0.6 km away
4.16666666667
0.9 km away
2.91666666667
1.0 km away
5
1.1 km away
4.16666666667
Alternative Hotel Offers in the area
100% recommendation
Flight + Hotel:
0.4 km away
86% recommendation
Flight + Hotel:
0.6 km away
100% recommendation
Flight + Hotel:
0.8 km away
Interesting quotes from the reviews
Hotel in general
- in November 11
I stayed at the Sheraton for 3 nights in November and enjoyed my stay. - in November 11
Overall, I enjoyed my stay and would recommend this hotel for a visit to Prague. - in November 11
I thoroughly enjoyed my stay at the Sheraton Prague this November (2011).
- in November 11
- in October 10
To top it off, the hotel offered free internet in their lobby business center. - in August 11
Free internet in the lobby, although service is spotty at best. - in July 11
Free Internet is provided at the hotel lobby. - in May 11
Complimentary breakfast, evening cocktails and free internet acces.
- in October 10
- in October 11
This was our second visit to this glorious hotel and for me, apart from the obvious requirements of cleanliness and space, for us what makes a hotel great is always the staff and this hotel has some of the most charming people in Prague. - in September 11
The Sheraton Prague Charles Square Hotel is a great hotel choice for couples, friends or business travelers. - in May 11
It's a great hotel and the service was fantastic. - in October 10
Overall, a GREAT hotel and next time we visit Prague, we will be sure to stay here! - in July 10
Great hotel in center of Prague, though travelled with the car which was probably a mistake,,hotel parking is expensive 1000CZ aprox 40 euro and possibílites of parking in Prague are extremely limited ( blue zones and your car will be removed !
- in October 11
- in October 11
Despite the beautiful old building, the hotel is quite modern on the inside. - in June 11
This hotel is modern and located conveniently.
- in October 11
- in October 11
very nice hotel in a fantastic city! - in August 11
Sheraton Prague Charles Square is a nice hotel, not very charming and the lobby was dismal and not very clean. - in December 10
Stayed here for 5 nights, It is a nice hotel which maintains a high standard of cleanliness and service.
- in October 11
- in June 11
The Sheraton Prague was a perfectly excellent business hotel in Prague. - in June 11
The Sheraton Prague was a perfectly excellent business hotel in Prague.
- in June 11
- in November 11
Overall was a pleasant and comfortable stay. - in November 11
Overall was a pleasant and comfortable stay.
- in November 11
- in October 11
Wifi in the room meant that I could easily connect to email, making it a very easy evening transition. - in October 11
I absolutely resent (many exclamation points) Sheraton's policy of charging for WIFI in the room.
- in October 11
- in August 11
Introduction to the hotel was a bit average but this was because we arrived when most people were checking out. - in November 10
The exterior of the hotel is average, but the interior looks very elegant.
- in August 11
- in November 11
Prague hotels can be expensive - and, this hotel is a good deal for the amenities and customer service. - in April 10
Over £23 each for breakfast, over £4 for a can of coke and over £6 for a bottle of beer is rediculous (I do appreciate that hotels are expensive but this was over the top).
- in November 11
not recommendable place for families with younger children (1)
not recommendable place for families with younger children (1)
- in September 11
I would not recommend this hotel to families with younger children as it doesn't have a swimming pool or family friendly amenities.
- in September 11
Room
- in April 11
Bed was very comfortable,pillows were too soft for my liking but they were very happy to supply me with an extra one. - in November 11
Room: Comfortable bed, good armchair, good area for work with desk and light. - in October 11
The bed was very comfortable and we traffic noise was OK although early morning sirens did penetrate the double glazing. - in October 11
The bed is definitely very comfortable which is great! - in August 11
First, the positives: the bed was comfortable, we received complimentary beer and Czech snacks (cheese, bread and sausages) upon our arrival. - in August 11
The room was well decorated, has a comfortable bed and well-appointed bathroom. - in July 11
The room is very clean and the bed is very comfortable. - in July 11
The room was very nice with a comfortable bed, separate shower and tub, and coffee maker. - in July 11
Rooms are generally quite spacious and bed comfort is top-notch. - in May 11
The bed was very comfortable and the bathroom was lovely.
- in April 11
- in November 11
The room looked luxury with nice decorations and comfy bed. - in August 11
Very typical of a Sheraton hotel - nice decor, efficient staff, nice rooms and bathroom and very, very comfy bed. - in December 10
The room was quite, did not hear anything from the corridors, the bed was very comfy, and the overall atmosphere was really good. - in April 10
Lovely hotel, excellent sized room, with comfy bed and was also nice and quiet.
- in November 11
- in August 11
The first night we had a somewhat cramped newer room in the rear of the hotel which looked onto an interior courtyard, but we were moved to a larger deluxe room which overlooked Zitna street for the remainder of the stay. - in May 11
They informed me that I was upgraded to a Junior Suite being a Platinum member and 1 hr later told me it was only deluxe room and demanded 40 Euros for Suite.
- in August 11
- in July 11
The suites were great, large and spacious, and had a cosy ambience. - in July 11
The suites were great, large and spacious, and had a cosy ambience.
- in July 11
- in September 11
Room was large, clean, and comfortable. - in October 11
It should have been on the same large room where the bed and sofa.
- in September 11
- in December 11
Room was spacious. - in November 11
Service was great, staff courteous and our room spacious. - in August 11
Room: Spacious, but no free TV channels except news, and an in-room movie would set you back about $25 Canadian.
- in December 11
- in July 11
Rooms are generally quite spacious and bed comfort is top-notch. - in December 10
rooms are spacious and offer all the comfort needed. - in April 10
We really enjoyed the hotel and found the rooms spacious and confortable.
- in July 11
- in November 11
I used my SPG star points to booka room here for my rcent stay between 3rd-7th Noveber and a platinum member got upgraded to a Club Suite, which was spacious, comfrotable and well equipped by European Standards. - in July 11
The only downside that I can remember is that there is no swimming pool in the hotel :( It was not expensive at all to upgrade to a suite, so even if you are not a SPG platinum member, I would not hesitate to pay the few extra dollars in order to get a spacious suite and lounge access.
- in November 11
- in November 11
The negatives: room a bit small, very long queue at check-out.
- in November 11
- in April 11
Horrible view from the room - buildig site!
- in April 11
Service
- in May 11
And to anyone expecting 5* service at this hotel. - in May 11
" As a service to every other hotel traveller who when booking a 5* hotel expects 5* service I have taken up this hotels rating with "Hotel Stars Europe" If it takes to my dying breath I will make sure this pitiful excuse of a MOTEL is reclassified to the 4* classification it only just deserves. - in May 11
Saying that, "The Czechs have no understanding of 5* service" is no excuse either.
- in May 11
- in November 11
The Hotel is pure Sheraton and the staff are very accommodating and very proud of their hotel and their city. - in September 11
The staff were more than accommodating to help us with these issues.
- in November 11
- in November 11
The staff are friendly and helpful. - in May 11
The staff was friendly and helpful. - in April 11
The staff were very friendly and helpful. - in March 11
Staff were extremely friendly and helpful.
- in November 11
- in October 11
The staff is friendly, accomodating, and every request we had was handled quickly and with a smile in true Czech style! - in October 11
friendly staff and willing to help you may need, from tickets to the opera so how to go faster to your destination ! - in May 11
All around there are local, cheap, friendly staff. - in November 10
Good stuff: - Spacious rooms that can vary in shape - Excellent gym facilities - Good big bed Improvement required: - Staff is friendly, but could be a little less "in your face". - in September 10
The staff were very friendly, & the hotel included all facitilies.
- in October 11
- in December 11
Service was good. - in September 11
The service was good except that they told us we would have a coffee maker in the room and there wasn't one so we were given free coffee in the bar/lounge area. - in August 11
Otherwise the service was very good, we found the concierge to be very helpful and friendly and the bar staff were openly friendly, unfortunately offset by the service at breakfast which seemed to lack because we sat in the overflow dining room which received less attention. - in July 11
Service was good too! - in June 11
The evening bar area was quite happening and we enjoyed drinks there as well - again, pretty good service.
- in December 11
- in July 11
I enyoed my stay and a great service in this hotel. - in May 11
Wonderful hotel and great service, highly recommendable. - in April 11
Breakfast was excellent, great service. - in November 11
Service was great, staff courteous and our room spacious.
- in July 11
- in October 11
The staff is helpful and the hotel itself seemed to have everything I needed. - in June 11
The staff was very helpful. - in May 11
The staff were very helpful and the hotel is only 15/20 minutes away from Charles Bridge. - in February 11
Good breakfast and helpful staff.
- in October 11
- in November 11
In all the hotel was clean, a good location and the staff were pleasant it just didnt hit any key 'notes'! - in January 11
While the service during my stay was good and the staff quite pleasant in other dealings, I am saddened to say that this experience has tainted my view of the hotel to the point that I couldn't recommend.
- in November 11
- in October 11
(1) bit out of tourist attraction, although metro station is 5 minutes walk, there is no special atmosphere of Prague in the vicinity of hotel, (2) inefficient check-in stuff, took me 20 minutes to check out, almost missed my flight; (3) Club Lounge service is bad bad, no warm snack, poor breakfast quality. - in October 11
(1) bit out of tourist attraction, although metro station is 5 minutes walk, there is no special atmosphere of Prague in the vicinity of hotel, (2) inefficient check-in stuff, took me 20 minutes to check out, almost missed my flight; (3) Club Lounge service is bad bad, no warm snack, poor breakfast quality.
- in October 11
- in August 11
check in was not smooth: desk person told us we'd have to return half way through our stay because we got 3 days with points and 3 days paid. - in May 11
Check in was not very smooth.
- in August 11
Location
- in August 11
Prague is a beautiful city! - in March 11
My husband and I are both anxious to return to the beautiful city of Prgaue and returning to the Sheraton Prague Charles Square Hotel.
- in August 11
- in June 11
It is located not 15 minutes walk from the start of the "old town" and conveniently located 100m away from buses, trams and the metro line, all very handy and completely usable for the busy business traveller. - in June 11
This hotel is modern and located conveniently.
- in June 11
- in July 11
The location is good. - in July 11
All-in-all, the hotel is exactly what I'd expect out of a Starwood and also has the added benefit of good location within 5 mins walk of downtown/center Praha. - in April 11
The location is good as it is away from the main areas. - in November 11
In all the hotel was clean, a good location and the staff were pleasant it just didnt hit any key 'notes'! - in September 11
8th floor lookout has wonderful view Location is good, short walk to main square.
- in July 11
- in November 11
Its a small, simple hotel, and the location is great. - in November 11
Cons -- while in a great location, the immedaite vicinity of the hotel (Zitna street) is a bit run down, mostly small seedy looking bars, old minimarts/liquor stores. - in October 11
Great location for tourism. - in September 11
The location was great. - in July 11
The location is great. - in June 11
The Sheraton has a great location to walk into the centre of the city and the rooms are stylish and spacious. - in May 11
Great location, wonderful accomodation and exquisite services. - in May 11
THe location is great because it forces people to eat and drink in local joints.
- in November 11
- in October 11
There are nearby restaurants so no worry about not finding places to eat. - in May 11
There are many nice restaurants nearby.
- in October 11
- in October 11
The executive lounge is downstairs right where the entrance, which is a nice location. - in June 11
We had a 2 days meeting program in Sheraton prague, The hotel is situated a very Nice location with market and other places close by.
- in October 11
- in September 11
Close to nice restaurants and a short walk to all the major attractions in the Historic Center. - in July 11
Nearby the hotel there are many nice restaurants and cafe's as well as supermarket and drugstore (important when travelling with a baby! - in May 11
There are many nice restaurants nearby.
- in September 11
- in July 10
Great hotel in center of Prague, though travelled with the car which was probably a mistake,,hotel parking is expensive 1000CZ aprox 40 euro and possibílites of parking in Prague are extremely limited ( blue zones and your car will be removed !
- in July 10
- in October 11
In a great neighborhood just outside the center, the Sheraton has luxurious rooms as you'd expect from the Starwood chain.
- in October 11
Gastronomy
- in August 11
Everything from the hotel decor, room decor, fantastic happy staff, Club Lounge (Complimentary breakfast - on par with other European Sheraton Club Lounges, evening cocktails & snacks), and very friendly female Concierge (Ms. - in May 11
Complimentary breakfast, evening cocktails and free internet acces. - in May 11
We paid the small premium for club floor access, which came with complimentary breakfast, additional amenities and very personal services.
- in August 11
- in December 11
Breakfast was excellent with Champagne if you wanted it. - in April 11
Breakfast was excellent, great service. - in March 11
The breakfast was excellent with a chef on duty to prepare hot food on order.
- in December 11
- in August 11
Selection at breakfast was very good. - in July 11
The breakfast was good. - in February 11
Good breakfast and helpful staff.
- in August 11
- in December 11
The club room included breakfast and enough food for dinner.
- in December 11
- in November 11
Breakfast: Good selection of hot and cold food.
- in November 11
- in November 11
It was right on the mark, great local food and a casual atmosphere.
- in November 11
- in October 11
However, it was the WORST scramble eggs I have tasted. It was COLD, watery and tasteless.
- in October 11
- in December 10
breakfast is good and a wide selection of food incl freshly cooked stuff however coffee is horrible.
- in December 10
Sport & Entertainment
- beautiful fitness room
- in December 11
The half hour back massage was good but when I asked for water afterwards I was told I had to pay for it and this is bad practice.
- in December 11
- in November 11
The positives: good breakfast (excellent selection of fresh fruit), ok sized tv, nice bath rooms, very nice gym.
- in November 11
- in June 11
Stayed 3 nights at the Sheraton Prague, renovated few months ago, Link@Sheraton, great little gym, awesome view from the terrasse on the top of the hotel. - in June 11
Stayed 3 nights at the Sheraton Prague, renovated few months ago, Link@Sheraton, great little gym, awesome view from the terrasse on the top of the hotel.
- in June 11