Hotel Sheraton on the Falls
Information about Hotel Sheraton on the Falls
Catalogue information
The contemporary four-diamond Sheraton on the Falls Hotel is located directly across the street from the falls in the heart of Niagara’s premier Fallsview district. Our world-class hotel is situated
in North America’s largest hotel and entertainment complex and offers magnificent views of the Canadian and American falls. Comfort and convenience begins in the newly-renovated lobby and continues
through the 670 spacious guest rooms. While enjoying the breathtaking view from your floor-to-ceiling windows, settle in for a relaxing and comfortable rest in our signature Sheraton …
Amenities
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16 hotel reviews for Hotel Sheraton on the Falls
the hotel lies on the Canadian side. We stayed as part of a coach trip 2 ostküstenreise nights there.
the staff were very friendly, the rooms were clean and we felt comfortable there.
in the lobby there is a Starbucks and directly next to it a large gift shop.
Room was big and spacious, there were two queen size beds. TV was available, however as usual, only English.
bathroom was commodious, neat and clean.
As our guide I checked for us is not very much on the staff reports. To us it was always very friendly.
We only ate breakfast there.... Read more
in March 11,
Sandra, Age 19-25, Couple
Read 388 times
The hotel for the panoramic view of both cases. Forget the rest! We searched but nothing comparable found. Perfect view from the rooms for fireworks and lights.
The food at the evening buffet was typically American and too expensive, everything else is true!
The Tip! Read more
in September 10,
Jochen, Age 36-40, Family
Read 191 times
Near the hotel there were all in all disappointed. We had a large room with a great view of the American falls, but the cleanliness did not live up to our expectations. Everything was well-kept, also the bathroom.
The restaurant performance ratio we can't comment, since we avoided the restaurant, because the a/c unit so strong and cold blew hang out, that there is not.
The location of the hotel is very good, right on Clifton Hill, the ' small Las Vegas 'with some restaurants. Read more
in September 10,
Sabine & Frank, Age 31-35, Couple
Read 306 times
The hotel is in a great location, right next to the falls and with immediate access to the entertainment area. We had a room with Fallsview booked, but unfortunately we had 'only' side fall view. From the bed so we could not see the falls. The size of the room was ok but not outstanding, as well as the furniture. A lot of nerve I found the bathroom, here we unlike our written hard luck. While I even with flat TV in the bathroom las, our bathroom was older. Also so small that it was impossible with two people hang out there. front of the sink... Read more
in September 10,
Tanja, Age 36-40, Couple
Read 360 times
The hotel is located in the middle of the action of Clifton Hill. In the room you get anything from it and the view (where a Fallsview room) in the peace and quiet. Without leaving the hotel leads to a casino, a water park and a art game room as you on Clifton Hill several times. The Fallsview restaurant we used for breakfast. The price for the breakfast buffet is proud to be the choice can but behind and when you're once again to the opportunity to the falls breakfast? Maybe a to the room: I have rated the size, this is because the amount I... Read more
in July 10,
Martin, Age 19-25, Couple
Read 405 times
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Interesting quotes from the reviews
Hotel in general
- in August 11
Hotel is beautiful and very close to everything. - in July 11
Although we were there for just one night, the hotel was beautiful. - in July 10
This hotel is beautiful, conveniently located, clean, comfortable, and just absolutely perfect. - in June 10
Pros: Sheraton on the Falls was a beautiful hotel.
- in August 11
- in August 11
Cancelled our reservation after two nights, went to another hotel that was very clean, staff were friendly and charged the same price per night. - in August 11
Overall the hotel was very clean and the staff was helpful. - in July 11
The Hotel was pretty clean, the lobby was very expansive and looked busy, which is cool for me.
- in August 11
- in September 11
It was steep for the price but I really enjoyed my stay there. - in August 11
Clean, nice staff, good location, enjoyed the stay - in August 11
We enjoyed our stay at the Sheraton. - in July 11
Everybody else were superior and appeared to be genuine in their effort in wanting us to enjoy our stay. - in July 11
I quite enjoyed my stay at this hotel. - in September 11
We enjoyed our stay at the Sheraton on the Falls. - in September 11
The only negative comment I would have is that the hallway outside of our room needed to be vacuumed and the bathroom off the restaurant was not the cleanest but overall we enjoyed our stay at the Sheraton.
- in September 11
- in August 11
Even McDonalds gives you free internet. - in July 11
They do charge for Internet in the room but they have free Internet in the lobby.
- in August 11
- in July 10
We got to the hotel late evening, and our whole experience was great. - in June 10
The experience was great.
- in July 10
- in September 11
Great hotel . - in August 11
Hotel was great, services was excellent. - in August 11
The hotel is great BUT expect to pay: double digits/day just to park your car & as much for one bottle of water in your room as for a case of 12 back home.
- in September 11
- in September 11
This hotel is very nice and conveniently located. - in July 11
Very nice hotel, with a great view from the outdoor pool and the dining room. - in July 11
Very nice hotel. - in July 11
Great location and nice hotel. - in June 11
This hotel was very nice and, in my opinion, the best location in Niagara. - in June 11
Very nice hotel, clean, spacious, great staff.
- in September 11
- in September 11
Usually stay at the Sheraton on the falls, but we had a bad experience last time we were there. - in June 11
Sadly the Fallsview restaurant was the only bad experience I have.
- in September 11
- in June 11
Buffets anywhere are a good bet because everything is so expensive! - in January 10
All attractions and restaurants were within close proximity, but everything was extremely expensive and the whole area was a ghost town (during the middle of January).
- in June 11
- in August 11
Elevators were often slow and extremely busy to use . - in July 11
The elevators are very slow. - in August 10
We had to temporarity park in the underground parking while we checked in , then we had to move the car to another parking situated very far away due to a construction detour and then walk back to the hotel- a very long process with very slow elevators due to the waterpark behind the hotel.
- in August 11
Room
- in September 11
the room itself was awesome and the view was amazing. - in July 11
View was amazing and the supervisor/manager was very accommodating .
- in September 11
- in August 11
We were impressed with the friendless of the staff and the cleaniness of the room but would have liked to have internet access and parking facilities. - in July 11
I enjoyed everything about my stay with the exception of the cleanliness of the room.
- in August 11
- in September 11
I will also say this hotel offered the most comfortable bed I have every slept on in a hotel. - in July 11
Enjoyed a great night's sleep on very comfortable bed.
- in September 11
- in August 11
all modern amnities; flat screen TV in the bedroom AND bathroom; the most comfortable beds with down filled pillows and duvet. - in August 11
The rooms were a good size, very clean and the beds were very comfortable.
- in August 11
- great view
- in July 11
Very nice room on 21st floor very near ice machine. - in September 11
The room was very nice, clean and had a great view. - in August 11
The room was so nice and the view so good that my wife and I plan to go back and pay the full price if we have to to get this room. - in August 11
The hotel had a great view of the falls and was a very nice room, but we had to pay an additional $72 for parking (including Canada's terrible tax) This was quite a surprise since I can't remember ever having to pay to have a car at a hotel.
- in July 11
- in August 11
The view of the falls was spectacular. - in August 11
We had breakfast at the fallsview restaurant which had a spectacular view of the falls.
- in August 11
- in January 11
The overall room was nice, but beware there is NO fridge, parking is an extra $20 and they try to make you pay extra for EVERYTHING. - in March 10
Most hotels have them and I was surprised that for a room with a fireplace, whirlpool etc there was no fridge.
- in January 11
- in September 10
The walls are paper thin. - in January 10
) the walls are paper thin so you hear absolutely everything including all conversations and what's going on in the bathroom!
- in September 10
- in April 11
The walls were also very thin and we could hear everything that was said in the next room.
- in April 11
Service
- in September 11
It is spotless,excellent service,very warm and friendly employees starting right from out in the parking lot all the way to the room service. - in May 11
The service was excellent!
- in September 11
- in July 11
Staff were very friendly and helpful, it is however a very busy and noisy hotel with many kids. - in July 11
The rooms are clean and updated, the staff is very friendly and helpful. - in September 11
The staff were friendly and really helpful. - in August 11
The staff is friendly and helpful. - in July 11
The staff were friendly and helpful.
- in July 11
- in August 11
Cancelled our reservation after two nights, went to another hotel that was very clean, staff were friendly and charged the same price per night. - in August 11
On the other hand, there are indoor walkways to many of the local attractions and the staff is VERY friendly. - in August 11
Staff very friendly.
- in August 11
- in July 11
great location, good service additional charge for something as basic as a fridge was dissapointing - in June 11
But aside from that the service was good and we were upgraded to a room with a view, which was lovely. - in February 11
the room was spacious and comfortable, service was good. - in November 10
Good service
- in July 11
- in August 11
Service was great, staff were very friendly and valet was fairly prompt. - in July 11
Great service, reasonable prices, and comfy beds.
- in August 11
- in July 11
The staff was great! - in June 11
Very nice hotel, clean, spacious, great staff.
- in July 11
- in August 11
Overall the hotel was very clean and the staff was helpful. - in June 11
Staff were very helpful. - in November 10
We had a great time; the staff was very helpful.
- in August 11
- in April 10
The lunch buffet at Skyline was terrible - worst food we have had ever for the price - service was just as bad - the view of the falls is amazing - wish we could say the same for the food!
- in April 10
- in August 10
The staff were cold and aloof. - in August 10
The staff were cold and aloof.
- in August 10
- in May 10
close to the old casino but prefer new casino as staff was rude at old one.
- in May 10
Location
- in August 11
Its the best location because you can walk everywhere and if you need the bus it is right across the way. - in July 11
Great hotel, friendly hotely staff and undoubtly the best location in Niagara Falls. - in June 11
This hotel was very nice and, in my opinion, the best location in Niagara.
- in August 11
- in February 11
hotel was clean with a great location to the falls, was there with kids so location was very convenient to all major attractions. - in September 10
The hotel is located in very convenient place surrounded by restaurants and amusement facilities. - in June 11
Location was convenient. - in February 11
The view and the convenient location.
- in February 11
- in September 11
If we knew about this before booking we would have booked another hotel that had free parking. - in September 10
Nice sale plus a free parking makes it a great value! - in February 10
The desk compensated us with free parking, later we thought we'd give the restaraunt another chance, so we went for lunch, stood waiting to be seated and someone else was rude enough to walk around us and said he had 8 people to seat, the hostess seated them ahead of us and then ignored us!
- in September 11
- in August 11
The location was good but nothing else. - in August 11
Clean, nice staff, good location, enjoyed the stay - in July 11
Very good location on the Canadian side of the falls. - in July 11
Hotel is well kept and in a good location, particaully for the Maid of the mist tour and Clifton hill.
- in August 11
- great location
- in September 11
i guess that's what to be expected from having such a perfect location though. - in July 11
The location was just perfect. - in July 11
The location was perfect for the attractions, and there isn,t a better placed hotel IMO. - in June 11
This hotel is in the perfect location. - in June 11
This hotel is very nice and location is perfect to get to surrounding areas.
- in September 11
- in May 11
Parking was expensive and not located on site (just down the street).
- in May 11
- in August 10
Parking was a nightmare you can park temporarily under the hotel while you checkin but it's out of control.
- in August 10
- in January 10
Parking was not free, it was 15$ a night, which is unheardof in my neck of the woods.
- in January 10
Gastronomy
- amazing food
- good breakfast
- in July 11
our stay in your hotel was great the breakfast was of excellence thought that hotel guests should have a bit of a break on the expense. - in May 10
The breakfast was great - the best pancakes I have ever eaten.
- in July 11
- great food
- bad food
- in July 11
Food was extremely expensive in community. - in August 10
The food was very expensive but it was expensive everywhere we went in Canada.
- in July 11
- in August 11
The breakfast was not free and it was expensive but not very good food either. - in February 10
The food was not good for the price.
- in August 11
Sport & Entertainment
- in July 11
There was also a beautiful garden directly across the street. - in May 10
We have the amazing view of the American Falls and looking down, the garden is just beautiful.
- in July 11
- in September 11
The front gardens were beautiful, the ponds, fountain, walkways were all very well maintained.
- in September 11
- in June 11
there is a beautiful park directly across from the hotel. - in June 10
There is something for everyone; beautiful park area, the Maid of the Mist launch area, a giant ferris wheel, lots of things for kids as well as lots of shopping and eating places - all within walking distance.
- in June 11
- clean and well maintained gym
- in July 11
The gym is excellent for a hotel gym. - in July 11
The gym is excellent for a hotel gym.
- in July 11
- lovely garden
- in September 11
Nice outdoor pool. - in August 10
Also very nice outdoor pool and view from the pool.
- in September 11
- bad and bad pool
- in August 11
Indoor Pool is very small - outdoor maybe larger i didnt try.
- in August 11
- in August 11
Oh, and the pool is very small for the size of the hotel. - in April 10
The pool is very small.
- in August 11
