Hotel Sofitel Santa Clara
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3 hotel reviews for Hotel Sofitel Santa Clara
The Hotel is rather nicely appointed, previously being a Convent. The public areas are attractive in the colonial way, with a charming patio/winter-garden. Staff had beautiful uniforms and this is really a good credit to the Hotel.
The only but: some rooms are very humid, including mine on the 2nd floor. One is informed not to switch-off the a/c nor to open the balcony door of the bedroom because of the humidity...Surely some rooms are in need of refurbishment after 17 years... if you are allergic to a/c please make sure you are accommo... Read more
in February 12,
Regina, Age 56-60, Friends
Read 27 times
the hotel is a real gem. Unfortunately the time has left their marks. It was great a lot rained and water came through the ceiling in the inner courtyard. We had a room in the historic part of the house. By use the air conditioning could be no'comfortable temperature' reach, it was always damp. Also the bed sheets and the bed linen was never really dry.
nevertheless the hotel is in a good condition partly hectic Hustle and bustle of the city. Also the breakfast buffet can't be beat. And in the morning, there were always small Visitors, even ... Read more
in November 10,
Gabriele, Age 36-40, Couple
Read 318 times
The following are archived hotel reviews: These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
archived
Gorgeous beautiful hotel in the old town Cartagenas location. Originally an old monastery, built in 1621! Relatively expensive unfortunately, but still a great experience. Breakfast in the inner courtyard. Read more
in July 09,
Philipp, Age 31-35, Couple
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Interesting quotes from the reviews
Hotel in general
- beautiful courtyard
- in May 11
This is a beautiful hotel but not worth the money to stay here.
- in May 11
- best hotel
- great hotel
- in May 11
If it weren’t for the great location and historic building this hotel would not be considered a 5 star hotel.
- in May 11
- lovely hotel
- nice boutique hotels
- wonderful hotel
- in May 11
I had my wedding at the hotel and 90% of my guests stayed here and had a horrible experience (having to change of room 4 times in a week, no wireless internet, no hot water, etc.
- in May 11
- in May 11
This is a beautiful hotel but not worth the money to stay here.
- in May 11
Room
- comfortable bed
- comfortable rooms
- Luxury room
- modern room
- nice Rooms
- overlooking pool balcony
- quiet room
- balcony room
- mould room
- smelly rooms
Service
- excellent service
- good front desk
- Good service
- helpful staff
- impeccable service
- outstanding staff
- very eager to please pool boys
- Wonderful service
- no duty manager
- not charming manager
Location
- beautiful city
- Good location
- great location
- intimate setting
- lovely restaurants
- wonderful and well worthwhile public areas
- beautiful old city
- Easy access old city
- terrible setting
Gastronomy
- delicious coffee
- free bottled water
- good breakfast
- good wines
- great breakfast
- expensive and ordinary breakfast
- fantastic local fruit
- not recommendable food
- overpriced breakfast
Sport & Entertainment
- beautiful pool
- big pool
- great pool
- lovely spa
- nice massages
- nice pool
- small but nice Fitness room
- the pool is huge , which is a major plus
- crowded pool
- without sunbeds
