Hotel Svanen
Information about Hotel Svanen
Catalogue information
Location. Hotel Svanen is located in Billund, close to Legoland Park. Regional points of interest also include Givskud Zoo and Kongernes Jelling Exhibition Centre. Hotel Features. Hotel Svanen's
restaurant serves breakfast and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves a complimentary buffet breakfast. This 4-star property has a
business center and offers a meeting/conference room. Complimentary wireless Internet access is available in public areas. Tour/ticket assistance and tour assistance are available. Guest parking is
compl...
Amenities
hide
9 hotel reviews for Hotel Svanen
Great hotel with easy access to Legoland (about ten minutes footpath). Friendly staff and very nice rooms. Lalandia, Legoland and the airport in the immediate vicinity. Breakfast was very good. Read more
in October 11,
Arndt, Age 36-40, Family
Read 123 times - 0% helpful
Interesting things to do in the vicinity of the hotel
0.8 km away
4.33333333333
0.2 km away
11.2 km away
11.4 km away
16.5 km away
Alternative Hotel Offers in the area
Interesting quotes from the reviews
Hotel in general
- in June 10
The restaurant staff were kind helpful and tried hard to make their customers enjoy their stay.
- in June 10
- good value
- in June 10
The people who holds the power to making a hotel stay nice and pleasurable is really the staff and especially in a hotel like this where the only staff you meet are the reception staff and the restaurant staff. - in June 10
The hotel is rather new and tries to be a design hotel and they offer a buffet breakfast and dinner which holds a good standard for being buffet The people who holds the power to making a hotel stay nice and pleasurable is really the staff and especially in a hotel like this where the only staff you meet are the reception staff and the restaurant staff The restaurant staff were kind helpful and tried hard to make their customers enjoy their stay Which cannot be said for the reception staff They are truly the first impression a guest gets of a hotel and as well the leaving impression a guest will go with we both come for the same industry and this is one of the worst experiences we have ever had with reception front desk staff any where in the world When we write that we didnt just have one encounter with them but several and everytime it was as bad and arrogant service
- in June 10
- in September 09
The comfort , the hotel feels really cosy and comfortable to stay in, especially the lightings and the design of the reception hall/bar at night. - in September 09
The comfort , the hotel feels really cosy and comfortable to stay in, especially the lightings and the design of the reception hall/bar at night.
- in September 09
- in June 10
one of the best hotels I have visited in Europe the hotel staff were so helpful and friendly The food was excellent and plenty of choices I would not hesitate to recommend the Hotel Svanen - in June 10
I would not hesitate to recommend the Hotel Svanen.
- in June 10
- in November 10
The nightstaff - very rude and the basic quality of the hotel
- in November 10
- in August 10
Скорее всего отель похож на мотель Отель в минутах ходьбы от Леголенда и Аквадома Номера чистые уютные и современные Отель расположен у дороги но машин не слышно Машину удобно ставить прямо у номера Плата не взимается Достаточно хорошная кухня Аэропорт Билунда очень близко но ночью самолетов не слышно Интернет в номере Most likely the hotel is similar to motel Hotel in minutes of walking from Legolenda and Akvadoma Numbers pure cosy and modern The hotel is located at road but cars is not audible The car is convenient for putting directly at number The payment is not raised Enough хорошная kitchen Airport Bilunda very close but night of planes it is not audibl The Internet in number Нет сейфа и минибара в номере Высокие цены за проживание в отеле и дорогие цены на ужин There is no safe and a minibar in number The high prices for residing at hotel and expensive prices for a supper - in August 10
The high prices for residing at hotel and expensive prices for a supper.
- in August 10
- in August 10
Скорее всего отель похож на мотель Отель в минутах ходьбы от Леголенда и Аквадома Номера чистые уютные и современные Отель расположен у дороги но машин не слышно Машину удобно ставить прямо у номера Плата не взимается Достаточно хорошная кухня Аэропорт Билунда очень близко но ночью самолетов не слышно Интернет в номере Most likely the hotel is similar to motel Hotel in minutes of walking from Legolenda and Akvadoma Numbers pure cosy and modern The hotel is located at road but cars is not audible The car is convenient for putting directly at number The payment is not raised Enough хорошная kitchen Airport Bilunda very close but night of planes it is not audibl The Internet in number Нет сейфа и минибара в номере Высокие цены за проживание в отеле и дорогие цены на ужин There is no safe and a minibar in number The high prices for residing at hotel and expensive prices for a supper - in August 10
The high prices for residing at hotel and expensive prices for a supper.
- in August 10
- in August 10
We did not like it really except for the breakfast We had to have an expensive dinner since there is no alternative close by they do their best to make some extra Everybody walks around right in front of the window and if it rains you get wet going to your room The rooms are poorly designed badly ventilated and not well equipped Slow internet poor selection of TV channels - in August 10
Slow internet, poor selection of TV channels
- in August 10
- in August 10
Legoland is only a pleasant minute walk away Bed was very comfortable and the rooms were clean and modern Breakfast is very complete and they offer a great variety of food The extra beds for the children should be better and more comfortable and more so considering their clientele must be made up of families with children visiting Legoland in a very high percentage Even though the premises are very good the price is too expensive - in August 10
Even though the premises are very good, the price is too expensive.
- in August 10
Room
- in September 10
Very efficient with clean rooms that accomodated our family of four very well. - in September 10
Very efficient with clean rooms that accomodated our family of four very well Also very well located to suit our visit to Legoland - in August 10
Legoland is only a pleasant minute walk away Bed was very comfortable and the rooms were clean and modern Breakfast is very complete and they offer a great variety of food The extra beds for the children should be better and more comfortable and more so considering their clientele must be made up of families with children visiting Legoland in a very high percentage Even though the premises are very good the price is too expensive
- in September 10
- in November 10
Comfortable room. - in February 10
Room comfort, cleanliness and facilities were excellent. - in September 09
Room comfort does not correspond to a 4 sat rating
- in November 10
- in August 10
Traveled with my son and even though there were beds in the room I was charged an extra bed fee for him Forgot my toothpaste and although front desk gave me one they charged DKK to my bill which was unexpected The room we got was decent at best and the bathroom looked as if it had not been cleaned or remodeled in ages Keep in mind the pics on the site are not necessarily ones of the room you will be getting Overall not satisfied - in August 10
The room we got was decent at best and the bathroom looked as if it had not been cleaned or remodeled in ages.
- in August 10
- in August 10
Legoland is only a pleasant minute walk away Bed was very comfortable and the rooms were clean and modern Breakfast is very complete and they offer a great variety of food The extra beds for the children should be better and more comfortable and more so considering their clientele must be made up of families with children visiting Legoland in a very high percentage Even though the premises are very good the price is too expensive - in August 10
Bed was very comfortable, and the rooms were clean and modern.
- in August 10
- in November 10
Rooms were basic and didn't seem to fit the hotels trendy style but were sufficient for my needs.
- in November 10
- in May 10
no minibar in the room, no bath I had a shower, my room view was on the playing place and the pool, so was noisy when Childes played. - in October 09
Also there was no minibar in the room, which was bad.
- in May 10
- in August 10
Bathroom flooded. It was awful. - in August 10
Breakfast was ample Bathroom flooded It was awful
- in August 10
- in August 10
The extra beds for the children should be better and more comfortable, and more so considering their clientele must be made up of families with children visiting Legoland in a very high percentage. - in August 10
Legoland is only a pleasant minute walk away Bed was very comfortable and the rooms were clean and modern Breakfast is very complete and they offer a great variety of food The extra beds for the children should be better and more comfortable and more so considering their clientele must be made up of families with children visiting Legoland in a very high percentage Even though the premises are very good the price is too expensive
- in August 10
- in June 10
Room was too small for 3 persons, like a motel room; neither the bathroom nor the room were 4 star standard. - in June 10
Breakfast and dinner was excellent buffet Room was too small for persons like a motel room neither the bathroom nor the room were star standard Due to this fact too expensive
- in June 10
- in June 10
Rooms too small for 4 persons - in June 10
Near Legoland Friendly staff Everybody speaks english Rooms too small for persons
- in June 10
Service
- in November 10
Evening dinner was fine, staff friendly. - in June 10
Near Legoland, Friendly staff, Everybody speaks english . - in June 10
Near Legoland Friendly staff Everybody speaks english Rooms too small for persons - in October 09
Hotel was quiet and staff was friendly .
- in November 10
- in March 10
quiet, clean and staff are service oriented .
- in March 10
- in June 10
one of the best hotels I have visited in Europe the hotel staff were so helpful and friendly The food was excellent and plenty of choices I would not hesitate to recommend the Hotel Svanen
- in June 10
- spoke English and helpfull staff
- in September 09
Staff are very helpful too when asked about .
- in September 09
- in June 10
The hotel is rather new and tries to be a design hotel and they offer a buffet breakfast and dinner which holds a good standard for being buffet The people who holds the power to making a hotel stay nice and pleasurable is really the staff and especially in a hotel like this where the only staff you meet are the reception staff and the restaurant staff The restaurant staff were kind helpful and tried hard to make their customers enjoy their stay Which cannot be said for the reception staff They are truly the first impression a guest gets of a hotel and as well the leaving impression a guest will go with we both come for the same industry and this is one of the worst experiences we have ever had with reception front desk staff any where in the world When we write that we didnt just have one encounter with them but several and everytime it was as bad and arrogant service - in June 10
When we write that, we didnt just have one encounter with them but several and everytime it was as bad and arrogant service
- in June 10
- in May 10
there where not enough staff to look after customers.
- in May 10
- in April 10
The room wasn't in a great state of repair in a number of ways, such as the curtains not reaching the bottom of the window, and the staff were polite but not particularly friendly.
- in April 10
- in March 10
staff were quite rude, abrupt and not very helpful.
- in March 10
Location
- in August 10
Close to legoland and free parking. - in August 10
Close to legoland and free parking
- in August 10
- in October 09
hotel was close to Legoland which was the purpose of the visit .
- in October 09
- in November 10
Location is very good (close to Legoland and airport). - in April 10
Location very good.
- in November 10
- in September 10
Very efficient with clean rooms that accomodated our family of four very well Also very well located to suit our visit to Legoland - in September 10
Very efficient with clean rooms that accomodated our family of four very well Also very well located to suit our visit to Legoland
- in September 10
Gastronomy
- in June 10
The food was excellent and plenty of choices. - in June 10
one of the best hotels I have visited in Europe the hotel staff were so helpful and friendly The food was excellent and plenty of choices I would not hesitate to recommend the Hotel Svanen
- in June 10
- great dinners
- in August 10
Legoland is only a pleasant minute walk away Bed was very comfortable and the rooms were clean and modern Breakfast is very complete and they offer a great variety of food The extra beds for the children should be better and more comfortable and more so considering their clientele must be made up of families with children visiting Legoland in a very high percentage Even though the premises are very good the price is too expensive - in August 10
Breakfast is very complete and they offer a great variety of food.
- in August 10
- spotless dining room
- in August 10
The food was OK, but when staying three nights it would be nice with some real options.
- in August 10
- in August 10
We had to have an expensive dinner, since there is no alternative close by they do their best to make some extra. - in August 10
We did not like it really except for the breakfast We had to have an expensive dinner since there is no alternative close by they do their best to make some extra Everybody walks around right in front of the window and if it rains you get wet going to your room The rooms are poorly designed badly ventilated and not well equipped Slow internet poor selection of TV channels
- in August 10
- in October 09
there was no warm food like scrambled egg or sausages).
- in October 09
- in October 09
Meals and wines too expensive; shower curtain awful - stuck to us when wet
- in October 09
Sport & Entertainment
- very good playroom for children
- in August 10
Even though the premises are very good, the price is too expensive. - in August 10
Legoland is only a pleasant minute walk away Bed was very comfortable and the rooms were clean and modern Breakfast is very complete and they offer a great variety of food The extra beds for the children should be better and more comfortable and more so considering their clientele must be made up of families with children visiting Legoland in a very high percentage Even though the premises are very good the price is too expensive
- in August 10
- in August 10
A OK playroom for the kids .
- in August 10