Sandos Caracol Eco Resort & Spa

My boyfriend and I can this hotel and our there spent 14-day vacation nothing other as swarm. In case we go to Mexico, or Yukatan, should draw, would this hotel 100% back our first choice. Service, facilities, kitchen, love of nature ( there is free-range, wild racoons, monkeys, coatis and more) and relaxation factor were great! Many thanks to the whole team from sandos Caracol! Read more

It is a very large plant with about 1000 rooms. The complex is located in a very well maintained condition. Daily you can see the gardener in the maintenance and beautification of the area. this property is very child-friendly and for children very varied. at our time there were many guests from Argentina, Canada, England, Spain on site. German tourist about 15%. There were many families with small children, but also many couples average guest every age. We stayed in the freshly renovated, from us by fax ordered part of the plant. we had sep... Read more

the hotel lies very beautifully located in the natural surroundings. Eating and drinking are great. Seating capacity in the restaurants is not enough for the many guests. This is worse, if all the rooms in business taken are, for the moment not finished yet are. Unfortunately the beach and the sea a disaster. We were already in many got, but this beach is rather a nightmare. The couches stand closely next to each other and are not sufficiently available. The section of the beach is for the size the hotels way too small. Since 17-01-12 a seco... Read more

very large hotel. Age and new area available. The royal elite rooms are new and nice. These rooms revolve around the main pool and part of view of the sea. The other rooms are for a four-star hotel not recommendable nonetheless. Especially Americans and Canadians go back to this hotel. Mostly older and worn rooms, plaster comes from the walls down. Old and noisy air conditioning with fan available. Furniture was very old. TV was very old and poor reception. very friendly and helpful staff, except at the front desk. very slow Wi-Fi available,... Read more

Large area, cleanliness mostly fine. Room number 3924, was very bad. Size OK, broken shower curtain rod, broken desk, partly defective room cards, gap in the shower not the drain to (there is always water in the shower, which at night somewhere versinkert), stench in the room from all drains, Volume of the air conditioning unbearable= sleepless nights, very thin walls, ejection before the check out time, mini bar not always filled been, mini bar way too warm, TV didn't bother, hardly any water in the shower or only cold water, vereizelnd not... Read more