Sheraton Old San Juan Hotel & Casino
Information about Sheraton Old San Juan Hotel & Casino
Catalogue information
The Sheraton Old San Juan Hotel & Casino is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of
grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus,
we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton
Old …
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Address
100 Brumbaugh Street Us
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Notice: This informartion is provided directly by the hotel. HolidayCheck does not assume any liability for the accuracy and completeness of this information.
100 Brumbaugh Street Us
�
Notice: This informartion is provided directly by the hotel. HolidayCheck does not assume any liability for the accuracy and completeness of this information.
6 hotel reviews for Sheraton Old San Juan Hotel & Casino
... the Sheraton old San Juan hotel at the best location (note: in San Juan there is another ... Read more
in May 11,
Rolf, Age 36-40, Couple
Read 483 times - 100% helpful
The Sheraton old San Juan is located in the harbor, right in old San Juan. The old Town sights and restaurants with (tip: breakfast buffet in the café Berlin) can easily be explored on foot, to the airport it was about 25 minute drive, to the cruise pier ten minutes. In the hotel itself there is a casino, as well as two restaurants (we didn't used). The room itself was clean and large, check-in and check-out was quick and easy. Read more
in November 10,
Petra, Age 31-35, Friends
Read 456 times
The following are archived hotel reviews: These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
archived
If you stay here expect a five stars hotel, will be disappointed. Nevertheless, it is a hotel, which one can in good conscience recommend. The location of the hotel is ideal, right in the middle of old San Juan. The old town is from here easy to explore on foot. Shops, restaurants and bars are located in the immediate vicinity more. We had a room to the backyard. The largest advantage was, however, we looked at the neighboring building. A super nice view you can from the pool, the pool was on the roof, enjoy. Read more
in December 09,
Yvonne, Age 31-35, Couple
archived
We booked this hotel for one night before our cruise. Be careful it is not located directly on the cruise terminal (on the other side of the bay!). The hotel is located in the old town, directly at the promenade and is a good base for a short walk through old San Juan. The decor of the hotel is clean and tidy, but plain, the service is good. We have not used the gastronomy. The hotel offers a very good price/performance ratio for a short stay compared to other hotels in San Juan in a similar category. Read more
in November 09,
Rebekka, Age 26-30, Couple
Interesting things to do in the vicinity of the hotel Sheraton Old San Juan Hotel & Casino
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Interesting quotes from the reviews
Hotel in general
- in July 11
The hotel was clean and the service was friendly. - in July 11
Overall the Hotel was really clean. - in May 11
The staff was very friendly, the hotel was clean and the beds were comfy. - in March 11
The hotel is clean, comfortable and quiet. - in March 11
I found the hotel to be clean, modern and well decorated.
- in July 11
- in January 11
We enjoyed our stay so much another trip is in the works. - in December 10
Other than that, we enjoyed our stay.
- in January 11
- in December 10
It is a fine hotel in a good location and a great view of the harbor.
- in December 10
- in July 11
The hotel was great! - in May 11
Great hotel with courteous and prompt staff and great food. - in February 11
This hotel was a great deal and a perfect location. - in November 10
This is a great hotel!
- in July 11
- in July 11
This hotel was very nice. - in June 11
Hotel was very nice and the people were hospitable. - in June 11
nice hotel, very friendly and helpful staff. - in January 11
Everything about the hotel was nice and very safe. - in July 11
It was a nice hotel convenient to the cruise ship
- in July 11
- in July 11
Great location but only average hotel. - in May 11
The hotel itself was average to me, very clean but the rooms were nothing special. - in April 11
the hotel itself was average and ordinary, pool was on the smallish side. - in February 10
The hotel itself was just average and was missing frills that I would expect from a Sheraton.
- in July 11
- did not work internet
- loud hotel
- very busy hotel
Room
- in July 11
Room was clean but the decor was nothing special. - in July 11
They even offered a way to earn a five dollar gift certificate for breakfast by keeping our room clean and not needing room service. - in June 11
Other than that, the room was clean,and you get a $5 coupon if you refuse housekeeping. - in February 11
Room was clean, no odors of any kind, very roomy, nice bed, two window areas and a balcony overlooking the bay.
- in July 11
- in November 10
The bed was extremely comfortable. - in July 11
It was clean, modern, and the bed very comfortable.
- in November 10
- in July 11
At this hotel I found the most comfortable beds I have ever slept in. - in April 11
Otherwise, the stay was great, the beds were comfortable and our server at the upstairs restaurant was fabulous.
- in July 11
- in July 11
Our room was adequate, clean and offered a great view of the harbor but smelled slightly of mildew (not unusual in PR). - in May 11
The hotel has a nice casino, although we didn't use it, but the pool was nice and had a great view of the bay. - in April 11
The hotel has a great view, as large as it is, it seemed very quiet in the rooms and I would def stay there again. - in March 11
Pool looked out onto the docks and had a great view. - in December 10
It is a fine hotel in a good location and a great view of the harbor.
- in July 11
- in August 11
When we arrived they were very accommodating, and even gave us an upgrade to our room, which was a nice bonus we were not expecting. - in August 11
Helpful staff, good atmosphere, a very nice room. - in July 11
Overall the room was nice, the staff was courteous and the casino was small but nice as well. - in July 11
The room was nice and this was a great base to explore.
- in August 11
- acceptable room
- dirty bathroom
- not cleaned room
- in July 11
This had a standard bathroom so I didn't have to worry about a slippery wet floor but the room was still very humid. - in July 11
There was not the proper drainage to prevent the whole floor from getting wet.
- in July 11
Service
- in June 11
nice hotel, very friendly and helpful staff. - in January 11
The Staff is extremely friendly & helpful. - in January 11
The staff where all very friendly and helpful. - in April 10
We were there only over night but the staff was very friendly and helpful. - in July 11
Staff was friendly & helpful but the hotel was extremely noisy so I would not stay there again. - in July 11
The staff was very friendly and helpful. - in June 11
nice hotel, very friendly and helpful staff. - in January 11
The Staff is extremely friendly & helpful. - in January 11
The staff where all very friendly and helpful. - in April 10
We were there only over night but the staff was very friendly and helpful. - in July 11
Staff was friendly & helpful but the hotel was extremely noisy so I would not stay there again. - in July 11
The staff was very friendly and helpful.
- in June 11
- in June 11
Staff was friendly, rooms were comfortable and clean. - in May 11
The staff was very friendly, the hotel was clean and the beds were comfy.
- in June 11
- in January 11
We had great service at both of their restaurants' Palio and Chicago Burger Company and the food was delicious and the frozen drinks at Chicago Burger Company were just right. - in July 11
The service was great. - in April 11
Service was great and all employees was very nice.
- in January 11
- in August 11
Helpful staff, good atmosphere, a very nice room. - in June 11
The staff was helpful, they were quick on their feet. - in April 11
The rest of the staff was helpful but because of his attitude I will never stay at a Sheraton . - in March 11
The Sheraton was clean and elegant, the staff was helpful (and all fluent in English), and the casino was enjoyable (although we are not heavy gamblers).
- in August 11
- in June 11
Staff was extremely nice. - in June 11
If the room wasnt so bad I would recommend the hotel because the majority of the staff is very nice and its near the shopping centers. - in December 10
Otherwise, the staff is nice and the hotel is clean & comfortable, in an ideal location. - in August 10
Really nice staff and a great location.
- in June 11
- not friendly staff
- in April 11
service wasnt that great didnt get towels and wash clothes for 3days even when asking for them.
- in April 11
Location
- in August 11
This was a very good location to have a "Girl's Night Out! - in May 11
A very good location. - in January 11
Our room was very nice and clean and a good location.
- in August 11
- great location
- in July 11
The hotel was in a great location. - in March 11
The hotel is in a great location . - in January 11
This hotel is in a great location.
- in July 11
- in February 11
The location was perfect, super comfortable bed and pillows. - in February 11
This hotel was a great deal and a perfect location. - in July 11
The location was perfect and the view of the San Juan Bay was just fantastic. - in May 11
it was in a perfect location as well. - in May 11
The Sheraton is in a perfect location in the heart of Old San Juan. - in March 11
great service & perfect location. - in March 11
This hotel is in the perfect location, everything is within walking distance and the staff is amazing. - in February 11
perfect location for a wonderful trip!
- in February 11
- in July 11
Staff was friendly & helpful but the hotel was extremely noisy so I would not stay there again.
- in July 11
- in April 10
First place I visit without free parking for clients.
- in April 10
Gastronomy
- in August 11
The complimentary breakfast was great! - in December 10
The complimentary breakfast was surprisingly robust, including someone making made to order egg dishes.
- in August 11
- in July 11
The breakfast was so good that every morning i wake up just wishing i was still there.
- in July 11
- good burger
- good food
- in January 11
Close to tons of shopping and good restaurants. - in January 11
They also have good restaurants there too. - in December 10
Hotel has good restaurants and night life, and is walking distance to shops and other good places in Viejo San Juan. - in August 11
The food around is pretty diverse, though I pretty much kept going to latin restaurants which were really good. - in March 11
It's within comfortable walking distance to all the areas of interest in Old San Juan as well as a multitude of good restaurants.
- in January 11
- in August 11
The complimentary breakfast was great! - in October 10
The complementary breakfast was awesome, hot cooked breakfast was a great way to wake up to.
- in August 11
- great food
- in May 11
It has two great restaurants. - in March 11
We walked through Old San Juan to the two forts, to the beach, to many great restaurants and street venders.
- in May 11
- mediocre food
- expensive dining room
- horrible pain
- pricey burger
Sport & Entertainment
- great pool
- in May 11
The hotel has a nice casino, although we didn't use it, but the pool was nice and had a great view of the bay. - in February 11
The pool is nice, and lobby can be very crowded at times.
- in May 11
- average Workout room
- nice but small pool
- small but nice pool
- small but satisfying rooftop pool
- closed pool
- The fitness room /gym is a joke
- very small pool
