Sheraton Old San Juan Hotel & Casino
Information about Sheraton Old San Juan Hotel & Casino
Catalogue information
Location. Located in central San Juan, Sheraton Old San Juan Hotel & Casino is near the beach and within walking distance of Teatro Tapia and Castillo de San Cristobal. Additional points of
interest include Alcaldia and Plaza de Armas. Hotel Features. Sheraton Old San Juan Hotel & Casino features a restaurant and a bar/lounge. Room service is available during limited hours.
Recreational amenities include an outdoor pool, a health club, a spa tub, and a fitness facility. Spa amenities include massage/treatment rooms, beauty services, and a hair salon. This 3.5-star
property has a 24-...
Amenities
hide
Profile
Address
100 Brumbaugh Street Us
�
Notice: This informartion is provided directly by the hotel. HolidayCheck does not assume any liability for the accuracy and completeness of this information.
100 Brumbaugh Street Us
�
Notice: This informartion is provided directly by the hotel. HolidayCheck does not assume any liability for the accuracy and completeness of this information.
6 hotel reviews for Sheraton Old San Juan Hotel & Casino
... the Sheraton old San Juan hotel at the best location (note: in San Juan there is another ... Read more
in May 11,
Rolf, Age 36-40, Couple
Read 328 times - 100% helpful
The Sheraton old San Juan is located in the harbor, right in old San Juan. The old Town sights and restaurants with (tip: breakfast buffet in the café Berlin) can easily be explored on foot, to the airport it was about 25 minute drive, to the cruise pier ten minutes. In the hotel itself there is a casino, as well as two restaurants (we didn't used). The room itself was clean and large, check-in and check-out was quick and easy. Read more
in November 10,
Petra, Age 31-35, Friends
Read 389 times
The following are archived hotel reviews: These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
archived
If you stay here expect a five stars hotel, will be disappointed. Nevertheless, it is a hotel, which one can in good conscience recommend. The location of the hotel is ideal, right in the middle of old San Juan. The old town is from here easy to explore on foot. Shops, restaurants and bars are located in the immediate vicinity more. We had a room to the backyard. The largest advantage was, however, we looked at the neighboring building. A super nice view you can from the pool, the pool was on the roof, enjoy. Read more
in December 09,
Yvonne, Age 31-35, Couple
archived
We booked this hotel for one night before our cruise. Be careful it is not located directly on the cruise terminal (on the other side of the bay!). The hotel is located in the old town, directly at the promenade and is a good base for a short walk through old San Juan. The decor of the hotel is clean and tidy, but plain, the service is good. We have not used the gastronomy. The hotel offers a very good price/performance ratio for a short stay compared to other hotels in San Juan in a similar category. Read more
in November 09,
Rebekka, Age 26-30, Couple
Interesting things to do in the vicinity of the hotel
0.4 km away
5
0.4 km away
5
0.7 km away
5
0.8 km away
5
0.7 km away
4.66666666667
0.4 km away
5
0.7 km away
4.66666666667
0.8 km away
5
Alternative Hotel Offers in the area
100% recommendation
0.2 km away
100% recommendation
Flight + Hotel:
0.7 km away
100% recommendation
Flight + Hotel:
2.6 km away
Interesting quotes from the reviews
Hotel in general
- in March 10
The room was basic and bed uncomfortable, but everything was clean. - in October 09
Everything was clean and in good repair.
- in March 10
- in April 10
I thought this hotel was fine. - in March 10
We found it to be a fine hotel. - in January 10
To sum things up; while the Sheratons’ proximity to the wonderful restaurants and magnificent sights of Old San Juan (all in walking distance) makes up for a lot, I’m sure that it would be a fine hotel for partyers.
- in April 10
- in January 10
Everything was good, the accomadations and everything, but when it came early morning and you heard "barking" it wasn't pleasent being right next door.
- in January 10
- great experience
- in May 10
This hotel is nice, clean and close to Old San Juan sites, but we had a room (700) that was near the elevators. - in April 10
nice hotel in old town. - in March 10
I thought the hotel was nice. - in February 10
Go to El San Juan Hotel in Isla Verde to gamble All in all, a nice hotel situated right in Old San Juan. - in February 10
Overall this is a nice hotel.
- in May 10
- in April 10
I would highly recommend this hotel for all of the above reasons to anyone looking for a place to stay in Old San Juan. - in February 10
I would recommend this hotel still for those that are staying here for a short duration, since it is central to Old San Juan, it was walking distance from the cruise ship pier, and the majority of our time was spent exploring the area and forts on foot.
- in April 10
- in October 09
The hotel is very nice, decorated plain but elegant.
- in October 09
- not return
- in February 10
However beware, the hotel restaurant prices are outrageously expensive. - in February 10
However beware, the hotel restaurant prices are outrageously expensive.
- in February 10
- problem with hotel
- in March 10
It was a little chaotic in the tiny lobby as there were people trying to check-out, and people who just got off the cruises trying to check in.
- in March 10
Room
- in January 10
Even though the room was clean and comfortable, we've stayed a La Quinta hotels in the states which were just as good as this one but also came with a continental breakfast. - in November 09
The room was clean and comfortable.
- in January 10
- in April 10
Clean room and an excellent location for visiting old San Juan. - in March 10
Our room was clean but smelled strongly and unpleasantly of cleaning product.
- in April 10
- in March 10
The bed was comfortable except that the comforter did get a litle too heavy and warm.
- in March 10
- great room
- great view
- in April 10
The rooftop pool has a nice view; hot tub on the roof was lukewarm and they were not able to fix the issue during our stay. - in March 10
The view was nice (we were on the 4th Fl) until they blew up the frog in the morning. - in February 10
We stayed 1 day pre cruise and 2 after,great location for walking around,our room was freezing cold with a nice view of the parking garage since we got our room on Priceline.
- in April 10
- in April 10
When we checked in I requested a quiet room on a high floor and they gave me a room on the 9th (top) floor, same level as the fitness center and pool. - in December 09
I would stay again provided I got a quiet room.
- in April 10
- not ready Rooms
- in January 10
The all night commotions in the hallways (doors slamming, yelling, elevator chimes) were probably due to the proximity of this establishment as well as the hotel casino.
- in January 10
- very humid and damp in room
Service
- in October 09
It is small, caters to locals, delicious, excellent service, and not too expensive at all (dinner for two with a beer/dessert came to $45.
- in October 09
- in December 09
Our stay (3 days total) was enjoyable, central and with the exception of one VERY rude desk agent, the staff were extremely helpful. - in October 09
The staff was extremely helpful and we would stay here again regardless of what we had to pay.
- in December 09
- friendly and helpful staff
- in December 09
Overall though it was a very convient place to stay in Old San Juan being near everything and the staff were friendly.
- in December 09
- in December 09
The service is good, nothing more than most hotels. - in December 09
The room was fine and the service good.
- in December 09
- in February 10
The service was great, they allowed us to check in early and the staff was very friendly and helpful. - in December 09
Staff was very friendly and helpful I almost did not book the Sheraton because of negative reviews but the great price and location overcame my hesitation.
- in February 10
- very friendly Staff
- not helpful staff
- Rude staff
- in March 10
So what I ended up having to do to get to the ship was drive to the ship, drop off all our luggage, and then go back to the hotel, drop off the car at the hertz facility there (which has terrible service that takes forever), and then literally walk the 4 miles back to the ship.
- in March 10
Location
- in December 09
We used this hotel for our pre and post cruise and found it to be the best location.
- in December 09
- in April 10
Clean room and an excellent location for visiting old San Juan. - in March 10
So, overall the hotel has an excellent location but a little let down by the average services/ cleaniness.
- in April 10
- in March 10
Like I said it was in a good location to tour old San Juan. - in November 09
Good location for walking tour of Old San Juan but next time we will stay at one of the beach hotels and get a taxi in.
- in March 10
- Good place
- in February 10
We stayed 1 day pre cruise and 2 after,great location for walking around,our room was freezing cold with a nice view of the parking garage since we got our room on Priceline. - in December 09
We left home on a red eye and arrived in San Juan 12 hours later so we were quite exhausted in could not take full advantage of the great location. - in December 09
Great location to explore Old Town. - in December 09
The location is great. - in November 09
Location was great, used the free trolley service to get around Old San Juan. - in November 09
It did have a great location for cruise ships, but we were not on a cruise, but at the convention center, a few miles away. - in October 09
This hotel has a great location for cruise travelers as you do not need a car. - in October 09
We justified the extra premium on the cost with the great location. - in March 10
The Sheraton Old San Juan is in a great location for touring Old San Juan, but it comes with other issues.
- in February 10
- Great restaurants
- in February 10
Location is simply perfect: in the centrum of Old San Juan.
- in February 10
- not better beach
- in November 09
The casino made the small lobby a noisy and unpleasant place.
- in November 09
Gastronomy
- decent food
- excellent food
- in November 09
We also left some money behind in the casino but my $40 lasted much longer there than it did on the ship - and their drinks were free while playing!
- in November 09
- good food
- in October 09
(Stop at an info booth to get a trolley map with all the trolley stops on it) We ate a late lunch and the Burger company which is also at the Sheraton-great food here…HUGE hamburgers and portions.
- in October 09
- a little pricey restaurant
- Hard Rock Cafe
- in October 09
(Stop at an info booth to get a trolley map with all the trolley stops on it) We ate a late lunch and the Burger company which is also at the Sheraton-great food here…HUGE hamburgers and portions.
- in October 09
Sport & Entertainment
- in January 10
Pool was nice on the roof. - in October 09
Back at the hotel, they have a nice pool on the roof, small but adequate and very nice to swim in, there was also a Jacuzzi.
- in January 10
- pretty great pool
- acceptable pool
- in January 10
We did the self-park and it was pretty cheap, about $15 for about 30 hours that the car was there.
- in January 10
- small but adequate pool area
- small but clean rooftop pool
- in March 10
They let us check in, but the room key was not available until 3 PM and the pool was closed because of the off and on rain. - in March 10
Ida, the front office agent I complained to , said the hotel had a security policy whereby they kept the pool closed for any rain or even significant cloudiness.
- in March 10
- disgusting pool area
- tiny pool