Hotel Koggala Beach^{(3 stars)}

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Child care or playground

2.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

2.0

Family friendliness

6.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

2.0

Other leisure activities available

3.0

No safety deposit box, telephone didn't work, door didn't close, the shower rusty, jet barely pressure, toilet seat worn out and unsteady.

Alter wartesaal or train station atmosphere, that means large dining room, the kitchen was local typical and satisfactory. Staff friendly and officious but perhaps only because of the massive previous complaints.

The staff in the restaurant is friendly and attentive. One speaks more or less bad english is however to understand. After massive complaints (see above) the complaints were taken serious. (photos balawat)

No shopping possibilities outside of the hotel, only in the hotel a mixed shop with clothes and souvenirs. No parasols at the 2. pool

A very big complex, rooms are in bad condition, in the first room the door didn't close, after we had moved in 2. room no telephone, rusted shower, moldy pillows. After some complaints and photos in front of the hotel staff was a new shower installed and a new pillows brought. The food was satisfactory, but in the evening fell on the terrace a heavy piece of metal mad from the lamp some meters deep directly to our table. It is in the nebentrakt no sufficient umbrellas by the pool - the paths to the main building are far.

Shopping possibilities only with three shops in the hotel, around the hotel there is nothing, at the beach there is nothing-no beach bar or snack possibility. As the beaches in sl public here all amenities for the guests - no umbrellas, no chairs.

The rooms although they are getting old but there is room for room newly decorated. There is less money available. But you cleaned daily and all have seaview.

Restaurant and bar are clean. Food is every year become better.

The staff is always friendly and many speak german. Room are cleaned daily, thanks sunil. A tip for all, let before departure your clothes washed. Then have your home less stress,

The boys did their best. Beach chairs you get prompt. Beach should be cleaned repeatedly. Have in the water a circa 20 kilogram bag/out privileges, was full of tar and öllumpen. Pool cleaned daily.

To 8'. I was now in this hotel. The rooms are well-kept, only the mattresses, should be cleaned more often. Had last year circa 20 wanzenstiche on the back. The food is every year better. The employees are friendly and helpful. Now for the negative. It cannot be, the dogs of some older wachleuten beaten, stoned and even be poisoned. Here must the management action. Apart from that, the hotel is for each alltersklasse recommended. Wish all a nice holiday. Petra&manni

Beach is lovely. There are shops enough. Every small trains driver can all its wishes were met, even at excursions.

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Overall condition of the pool area

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

4.0

Restaurants & bars in the area

5.0

Transportation connection and available excursions

5.0

Rooms are functional and clean. Whenever a been a complaint, you can get the room boys this address. Who luxury rooms, is in the wrong place here, but who spends the whole day in the room on?! To be comfortable, showers and changing rooms it was adequate. Whoever expected more must someplace else back!

The hotel belongs to a 'hotel-chain' whereas the beach hotel the longest-standing is. Since 3 hotels, beach, village and long beach, belong could you all 3 restaurants use. I would not recommend, but just the offer from the koggala beach. For the food you have to, if you again a seconds would be careful, that the cutlery not taken. In clearing up the plates are very quickly. One must but also say, that immediately if one has set itself, someone is, that you get something to drink. The food is always quite hot, but there was always something for people who it differently may! Tips are gladly seen, but not a must. If you're nice to simply can automatically have a small thank you very much.

IN advance! In August is no peak season! The pool bar is rarely occupied. One must often up to the main bar go. In the high season it is different. The service people are mostly always very polite and accommodating. The room boys are very thorough, woberi I especially like to highlight. All complaints were to our complete satisfaction immediately. Name is still unknown, but it is the oldest of the and always in the complex to the rooms 200 to find. If there some problem should be, if you the best at the manager Leon. It solves each problem, if he is.

The pool may, in any 3 hotels be used. The entertainers are tried, but as mentioned I was not in the high season since, so that you possibilities had people to entertain. Loungers are outdated, partly also broken and should just be replaced. The beach is great, but most ruling unterströmund not be underestimated.

The hotel description you can in general with the provider accepts. I (with family and/ or friends) was now for the 3 time in a row, all inclusive, in this hotel. It was every time great!

The location is just amazing.

Rooms were large and completely sufficient. Everyone had a balcony with furniture. The view was beautiful, through the palm trees you the sea. The furniture was old and worn, but the bothered us not now. Bathroom was large with a shower and also quite clean.

There was just a restaurant, but was quite large. For breakfast there was only toast, unfortunately the toaster constantly broken. The dishes were often too hot, especially for children, just typical of the country. And unfortunately usually cold. There was very little fruit, what we were very disappointed, if the fruit vendors outside saw. The pool was disappointing. Most unpleasant were the musicians for dinner, from table to table pulled and only went, if one them money was. Thus times may I like, but not every evening. The were just annoying. Apart from that there was a bar, where but also nothing was going on there, apart from a large tv ran.

At the nettesten was the cleaning lady. The waiters were often unmotivated, especially the at the bar. The drinks were often warm and glasses only half full. The tables were cleared very quickly. Because the hotel was almost empty, was the pool bar also rarely occupied. Complaints were very quickly eliminated. Like everywhere nahm you like tip. The staff partly spoke German and English.

Although described in the catalog, there was no entertainment, yet animation. 3 days before our departure we saw 2 boys with animation-T-shirts. The found evenings a laptop and played music from. And, because some mekkerten, there is also archery, that was it. The chairs at the pool were in very bad condition, cushions and towels sunday There was a lifeguard/rescue float. We only booked our pool use it, since the other a piece missing was. Of the pool you directly on the sea looked, that was great.

The hotel is a ( ageing) long pulled complex with 2 floors. We had two double rooms, one with a view of the sea. The rooms were spacious, there was a fridge, air conditioning and a fan, on level 2 already so eierte, that we didn't dare to use. The cleaning was ok, there were daily flowers on the bed arranged, but unfortunately left the cleanliness and the condition the bed sheets to be desired. We had booked all inclusive, food was often very hot and not very varied. While we were there the hotel was almost empty, a couple of dutch people, french and German of 5a 70 everything was there.

It is from the front directly at the main road and in the back of the hotel right next to the sea. One had thus both, loud traffic noise and rushing waves, the yes were still pleasant. The way from the airport was difficult and took 5 hours. You could have the highway use it, if you are in 2.5 h there. The next town shopping is a piece missing, but in front of the entrance waiting enough small train-driver, the for little money their services. The area itself is nice, one can kilometer far at the beach along go. Despite the rainy season, we only had 1 rainy days, waves were high, but we could always into the water. From the hotel you can undertake, but bay for the tour operator. Read more at tpps guests.

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Family friendliness

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Disabled-friendly

3.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

4.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

5.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

4.0

Child care or playground

3.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Family friendliness

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Disabled-friendly

3.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

3.0

Other leisure activities available

3.0

Size of the bathroom

4.0

Cleanliness & linen change

1.0

Room amenities (TV, balcony, safe, etc.)

2.0

Size of the room

5.0

Atmosphere & furnishings

2.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

1.0

Variety of food and drinks

3.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

1.0

Child care or playground

1.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

2.0

Family friendliness

1.0

Condition of the Hotel

2.0

General cleanliness of the different areas

2.0

Disabled-friendly

1.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

2.0

Other leisure activities available

2.0

The assigned double room, 1st floor, with a view of the beach, was spacious, however rather dark, uncomfortable abode: furniture (approximately 20 years old, dark wood, one of the two beds very wobbly; on window was the holder of the verriegelungsgriffs already hotel luxmar. Because of the mosquitos and the threat of the spreading of denge -fibers we at night the windows kept closed. The cool aggregate in the room -also very old and rusty spots- worked, the disturbing noise difficult but sleep much. The bathroom -without any air ventilation possibility! - with a cubicle without lighting; from the water tap turbine a thin jet to the flow of water every moment end. The small balcony in front of the room: uneven floor, with flieszement roughly covered up a lot. The entrance to the room was at the roadside, a really busy street with disturbing, also night traffic noise, with the door closed but to endure. The everything was no pleasant holiday environment, even if you in view of the price range in lower price segment in this hotel special luxury not expect. The cleaning of the rooms was beanstandungsfrei, daily change of towels.

The service in the dining room left much to be desired; the partly very young forces-bar any training - weren't able or unwilling, quickly the plates or a drinks-order immediately to fulfill.

The cleaning of the rooms was done well. The staff were altogether friendly; but that says in Asien little, because people make us europeans always friendly impression; subtleties-rather missachtendes -recognizes one only when taking a closer look at and not at the start of the vacation. Always remained the staff in a quiet tone.

During our 15-day stay from at the end of february 2012, (all inclusive, couple, 55-60 years) there were shortcomings this hotel so clear, we believe it is advisable in discussing, our opinion on the information for future reiseinteressenten known: the assigned double room, 1st floor, with a view of the beach, was spacious, however rather dark, uncomfortable abode: furniture (approximately 20 years old, dark wood, one of the two beds very wobbly; on window was the holder of the verriegelungsgriffs already hotel luxmar. Because of the mosquitos and the threat of the spreading of denge -fibers we at night the windows kept closed. The cool aggregate in the room -also very old and rusty spots- worked, the disturbing noise difficult but sleep much. The bathroom -without any air ventilation possibility! - with a cubicle without lighting; from the water tap turbine a thin jet to the flow of water every moment end. The small balcony in front of the room: uneven floor, with flieszement roughly covered up a lot. The entrance to the room was at the roadside, a really busy street with disturbing, also night traffic noise, with the door closed but to endure. The everything was no pleasant holiday environment, even if you in view of the price range in lower price segment in this hotel special luxury not expect. The cleaning of the rooms was beanstandungsfrei, daily change of towels. Swimming in the sea in front of the hotel there is because of the high waves and it swirled up sand in the water no fun thing. Remedy in only approximately 700 meters south: a small bay with lying off reef, the waves cancels (right on the fortress -hotel). Eating and drinking: the breakfast buffet was poor. The thirsty during the day and evenings with cool ' bikers' deleted. At the dinner buffet there was often dishes. The coffee after eating (self-service) had often see filled, because it simply missing. The furniture in the dining room is dated (dark wood), the chairs, slatted frame, fat. On the tables: always colorful webtücher, unpleasant dirty. The taste of the food: srilankanisch sharp, in the quality with the good food in turkish hotels not even close comparable; there was in any case no stomach problems. The loungers: wooden scaffoldings's oldest architecture, partly plastikbauweise ; some loungers were simple scrap, but were nevertheless set up. Summary: we advise about this hotel from.

The arrival to the hotel is too long, although it now has the highway and in about 3 hours managed. This is not a vacation, but stress and fatigue after a long flight. In the south sri lanka, the new hub airport still this year be opened. Then should the arrival clearly more relaxing are.

The size of the room was absolutely sufficient, about 30 meters² (included bath). Two unsteady single beds, a dirty and unpleasant smelling built-in cupboard, a luggage rack, a table, two chairs and a desk with ancient tv (a german program) and telephone were available. The really big number of lamps were able the room hardly illuminate, the arrangement of the light switch was more than incomprehensible. The air conditioning whistle in the last hole and fell twice, but always quickly repaired. The bathroom consisted of a shower, a washbasin, a large wall-mounted mirror, a hair dryer and a toilet. Everything was dirty, run-down, sticky, dirty. The roomboy, there was certainly not easy, the old furniture sauberzubekommen, but he where a will would have been... The furniture was more than archaic. We have also different rooms viewed, partly already renovated. We would have such a room receive, should have been our review here probably have looked different...

To the hotel belonged two restaurants and 3 bars, whose cleanliness strong to be desired left. The glasses at the bar were just even rinse out and re-used, without them really cleaned. The most tables kippelten, the chairs were very hard and uncomfortable, only in the large bar, there was a larger number of tables and comfortable armchairs. Also here were the tables often dirty and 'stuck', if you anfaßte, as well as the existing balustrades and holzgeländer. The quality of the food was not particularly good, großteile of which were typical of the country sharp (with curry) seasoned, s itself, rice and noodles. However we were always full and could also in any case a bit tasty find. The food was in buffet form enough, it was constantly refilled, so no defect came. The service in the restaurant cleared from and brought the ordered drinks. However it was so slow, in Germany would you at least after a week had been replaced. Because we booked all inclusive had, we needed our drinks not pay. Tip was gladly taken, however the staff were already with expenditure (100 rupees, about € 0.60) more than satisfied. The restaurant was a open construction with a view of the sea. This meant, that it was not air-conditioned and for the food mostly sweating, since we as europeans with 30 °c and 80% humidity slightly will find that particularly hard to do. There were also alcoholic mixed drinks offered, the variety however from day to day less.

The staff at the hotel always had a smile and was very friendly. English most, some also german. If you only spoke german, is easily navigate. The cleaning of the rooms by room boys carried out, the however not really in the location were, the rooms reasonably comfortable and clean to prepare. This was just that, the furniture partially totally outdated and partly not clean to be prepared could. Necessary repairs to complaints were immediately carried out, even deep at night. Why within a week the air conditioning in our room twice miss could, is probably the secret of the hotel or remain but at the in our room totally scruffy air conditioning located. The external unit stood was so rusty, that it offputting, that they still worked. The light fell also times over, chairs were only for tip to have, as well as were broken shower heads only for tip replaced. So could the roomboy still some rupees besides deserve. Originally we had wanted to the totally neglected room immediately exchange, however it says, the hotel would be overcrowded and a exchange was not possible. After repeated until we were 3 days later a better room offered, however was the location not so nice, as the old and we kept our old room, at the flaws we in the meantime had become used.

The hotel had a ping-pong table, free wi-fi in all rooms, twice animation per week. In the neighboring hotel there was a one-hour massage for 1200 rupees (about 8 €) were offered, which was really good, we did however not taken into account. Possibilities to do water sports except for the use of the pools or the beach i could no discover. The pools were clean and not to complain there. Little was chlorine set in, probably was the number of existing germs in the water somewhat higher, as in Germany. At the beach existed no beach chairs or sun screens. The palm trees between beach and bungalows replaced these to 100%. The sandy beach was absolutely clean, as well as the water.

The spacious hotel complex comprise main building with restaurant, bars, fresh water pool, shops and a front desk, as well as a larger number of bungalows with about 150 rooms. The hotel koggala beach village advanced this hotel around bungalows, a restaurant, a pool and two bars. You have in one of the two houses booked, so you can all institutions of the two hotels use. The cleanliness in entrance hall and above all in the bars and restaurants leaves much to be desired. We had booked all inclusive, however would be half board have been possible. The majority of the guests were german and russians. The average age was at about 50 years. The beach was because of the high waves and the strong currents not for kids and so was the number of children in the hotel relatively small (if you the children, which service or room boys worked, count).

The hotel lies at a dreamlike beach with white sands and crystal-clear turquoise sea. I had rarely such a beautiful beach seen. If you the hotel dungeon, one was immediately in the village of koggala. Banks and shops were in the immediate vicinity to find. Should it further away go, were directly in front of the hotel entrance a variety of small trains, whose locals driver tours or taxi service offered (300-1500 rupees, about 2-10€). The hotel offered diverse, also more days tours at. The nearest airport is in Colombo, about 120 kilometer (about 3.5 hours travel time) away.

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

4.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

3.0

Quality of the beach

6.0

Overall condition of the pool area

4.0

Child care or playground

2.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Family friendliness

2.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Disabled-friendly

3.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

3.0

Other leisure activities available

4.0

Our room was huge, had a bathroom with a big shower, a table with two chairs, a desk, fridge and tv. Our bed was also large, had good mattresses. Of course there was also an airco. On the terrace stood also a table and two chairs, also there is a drying rack. The room was not very new, you saw, it once again color needs. But it was clean, that was the most important for us, since we didn't spend much in the room anyway.

There's a restaurant, where we breakfast and dinner to us took. There was always buffet, the every day another slogan had. We have always found something, there was enough choice. Sometimes were the dishes the motto already acute, but it has everything tasted and was diverse. The fruits and the dessert corner not always had support found. The restaurant and the tables were clean.

The staff were very friendly, there are tip on our wishes received. We can't say anything negative. Our room would be cleaned daily and was always clean. We got every day fresh towels and our beds were always wonderful flowers. Complaints were immediately taken care of.

We are with mixed feelings after the last reviews after koggala dangers, were pleasantly surprised. We had only half board, because we wanted to see. We had a great room with a sea view, with a terrace. The employees were all very friendly. In the hotel were guests from many countries. You are not allowed forget, in what a country one drives, it you can of course not with german standard comparisons.

The hotel lies perfect at the beach, the beautiful is. We were often baden, the waves are on some days very high, then we are also in the pool. One can kilometres away along the beach run, what we also almost every day did. Nearby (circa 20 minutes), there are the restaurant viennese jungle, where we often in-turned here if you to the street at the restaurant past, you will find some shops. Wednesday is always market one must have seen. The next larger places are weligama and bile, where one with the bus to go, the cheapest.

Despite superior room has a cockroach laughed. air-conditioning devices lick, unclean, unclean, unclean in Germany of health authority closed

Ask better not. the first vacation where we have removed. Briefly: mostly cold, often spicy, always unclean

Slow and they would fall asleep! friendliness against give a tip it. cleaning of the rooms done without towels. complaints are, because so many, now professional as possible.

does not exist. Fitness studio is ancient room in the basement

In the years and run down hotel. Since benefit even local depreciation nothing. Sorry

Location is at the beach dreamlike, for beach vacation due to the high waves not really recommendable. Beachboys are public beach divided and them talk you to death a continuously. staff on security stops from the hotel.

If you don't bungalow caught, the rooms are good. Very big, wardrobe, tv, dresser, chairs and tables. It was cleaned thoroughly every day and the beds were again and again done differently.

For koggala beach there are a restaurant. For the food one always found something, there was rice, noodles and potatoes with different side dishes like meat, fish, curry and vegetables. There were theme nights for example bbq, international or thai. Bars there was only 2 an by the pool, the short closing has, and one in the 'lounge' for evenings. There is the service underground slow and there is constant lack of glasses, so one was gladly times half an hour can wait on its drinks.

Except the cleaning crew rather unfriendly contrary to the local nature. At least to the all inclusive guests, finally pay which is not...

Each part (long beach, beach and village) has its pool, that was ok. Chairs are however rarity. Either you are there early or you must have a lifeguard bribe, the do not care about the rescue of non-swimmer, but only around the liegenverwaltung. The same naturally applies to the cushions and the umbrella. Sport : Volleyball, table tennis Entertainment: at the weekend a dj;)

Large hotel directly at the beach. Many germans, russians and dutch. Big shortcoming: constantly overbooked! We got despite 3 * a 2* bungalow, there nothing other was free. After our complaint and fussing we got a round trip after kandy for 3 days given with the promised, when wiederankunft better room to get. That was luckily then also sunday

The beach is great! Situated right in front of the hotel, fine sand without rock and no trash or similar very high waves. The nearby location places you can in any case visit to pass the time, however nothing more. No stores for strolling or bars to the cocktails drink. In short-the evenings in the hotel. Excursions: turtle farm, galle (disappointing) and for snorkelling unawatuna. Safari or similar excursions at least 3 hours travel time.

Simply only abnormal dirty! Stained, stinky towels, bed sheets and molded mattresses! Dust everywhere (air conditioning on and inside, fan) kühlschrankgummis moldy and übereist. Shower smelly and dirty, shower mat as cloth so dirty. Shower only bathing shoes possible.

Glasses were, according to our observations, from the staff unwashed again refilled for the annoying tourist. Food only lukewarm. Juice machine at the breakfast buffet moldy (useless). Beware! Water only bottles beverage, since the water dispenser everything very dirty is. Napkins were only folded in a new (leftovers from lipstick, leftovers, etc.) Re vertreilt. Tablecloths-none, instead placemats, the again and again addressed were, after the meal times. Table and chairs were sticky. Several cats in the dining room were constant companion. With all tip was the staff faster. Hooray we're still alive!

Tried shortcomings.

Animation we only on a t-shirt read! Evening agenda not available, but strange sounds during the dinner. Pool Apart from a circa 5 centimeter wide rasher of bacon around the basin above the water edge, wobbling ladders, kapputten tiles, with too much chlorine water, broken gutters was only the pool too small.

Something we were never offered, it seemed no control, which as a hotel is sold. We were this hotel than three stars sold. Even the tour operator, so it seems to us, are unwilling or in the location on-site a bit too improve. Never again! Hotel The hotel was us than three stars sold. Deserves it but not a star.

For ruheuhe searching persons perfectly suited. Disturbing are then rather the beachboys! Every night respectively night, if you're lucky, you can turtles in the oviposition watch. That was a little pleasant, live backdrop. So evening agenda-but the only-only.

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

1.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Family friendliness

3.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

3.0

Proximity to shopping areas

2.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

1.0

Other leisure activities available

1.0

we had one of the older rooms. The bathroom always smelled! The towels smelled always! (so fresh). The beds were clean enough, to hineinzulegen if you really tired (or inebriated has courage). Once the door handle from the inside simply broken, so that we have time in the room were locked up, to help. The castle was immediately exchanged ( positive for the service).

menu selection was poor. Tends to be very spicy taste of the food were, however lukewarm. At the buffet the line was usually approximately 30 meters long, which meant, that have lukewarm food completely refilled, if you finally sat at the table.

Only the room boy and the front desk could convince. As we were barely half-LiDo observed. The service in the dining room is lame, the tables sticky, cutlery and napkins, often we had to organize itself.

Pool was small, but we didn't used. Sports and entertainment wasn't available. Perhaps better so?

in the hotel there are various rooms, as bad, dirty (with cockroaches) but also newer, cleaner. If you want a room in the main building can get, will certainly be a bit dissatisfied feeling have. If you're just looking for half board booked, you should on it prepare for the money drinks spending. There is not even a drinks for dinner in vain. Also a bag tea with a hot water costs outside the breakfastor dinner time outrageous lots. The breakfast is not especially varied, fresh fruit is however enough. The dinner is not diverse, to a few days we have done almost only rice and noodles eaten. Full of course you will nevertheless. The guests were International, however noticeable many Eastern Europeans.

the hotel lies with one side on a busy and very loud street and with the other Side on a sandy beach. Swimming in the sea is not possible been, since the waves very high and furthermore often a ablandige current existed. A few Surfers have your luck attempted, really happy but also the not. The beach itself is beautiful, but also very remote. Time during the day in a beach cafe is not set possible. Whoever its peace at the beach you want to find, you will find despite not isolation, as the locals' beach boys' on the isolated on the beach or walking paths lie ahead case Trouris obtrusive fall. Options for shopping without small trains are not available.

Size of the bathroom

4.0

Cleanliness & linen change

1.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

2.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

1.0

Variety of food and drinks

3.0

Competence (handling complaints)

2.0

Reception, check-in & check-out

2.0

Friendliness and helpfulness

2.0

Staff's knowledge of foreign language

2.0

Quality of the beach

1.0

Overall condition of the pool area

3.0

Condition of the Hotel

2.0

General cleanliness of the different areas

2.0

Distance to the beach

5.0