Hotel Dunas Suites & Villas(3.5 stars)

Avda Sunnair s/n 35100 Maspalomas Gran Canaria/Spanien Show map

Average rating

526 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.1
  • Location
    4.6
  • Food and Drinks
    4.9
  • Sport & entertain
    4.9
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160 hotel reviews in Englishsorted by travel date
Rachel
Another visit
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2013
Our family returned to Dunas bungalows for a 10 day stay as we enjoyed our previous holiday. This time we brought along my father. The facilities cater for all age groups. My five year daughter is still delighted with the hard-working fun talented Kids Club organisers GiGi, Sara & Yara (although she missed Tracey from last year). My husband enjoyed playing afternoon football, especially after the great buffets meals. My father looked forward to playing table-tennis. I had a great laugh playing pétanque with the Dutch. There are five swimming pools. Lots of sunbeds. Two poolside bars. Margot always gave ... a warm welcome. A vast range is provided at meal times. The staff have great pride. Rosa is warm and friendly and the Dining Manager always found us a table immediately. My daughter loved it each time he said 'Ole' if she was wearing her Spanish dress. After tea time is was Kids Disco from which she learnt language skills and expended energy. The show we all enjoyed the most was the Chinese Acrobats, they were brilliant and funny. The beach is either a 20 mins safe traffic free walk or the complimentary bus (three times a morning outbound). Unfortunately the hawkers are still lurking there in the mornings, just ignore them and don't let them tie their 'friendship' threads around your wrists or try your luck on their scratch cards that always win (Timeshare). You can have a pleasant walk along the Dunes or around the LightHouse (designer shops). Transport is cheap (compared to UK) taxi to Sioux City from hotel is under 10 € and the bus station is 15 mins walk (visit pretty Mogan €4.5 for the 40 mins journey). I would recommend this holiday to families and cannot wait to re-book. Some villas are currently being re-decorated read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Markus
Golf fun holiday-again!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
We had a suite in the 3000. Area and are perfect satisfied: Positive: - diet/vegetarian/vegan on request (perfect!) - great complex (green, lots of plants etc.) - new furniture in the entrance area the room - heated, but to warm pools (34 °c-36°c, super breeding ground for bacteria, etc.) - really nice restaurant and at the front desk - compassionate staff (super) - clean rooms - 200 meters to the golf course (driving range 2 Euro per 24 balls) Criticism/suggestions: - super slow wireless internet in some rooms and for a fee of 18 Euro/week - bathtub/shower was ... a bit broken and from the shower is always half the bathroom with the shower fully - closets in the bedroom 'miefen' inside, should be replaced - old tv with 12 channels (german television ARD; ZDF; ProSieben) with bad picture and clay/tone quality - a few are at the pools at the 3 pools - the hotel has its own supermarket partly 80% more expensive than in other surrounding chains - nearest atm 900 meters away in another hotel read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter & Doris
Very satisfied, except for small exceptions
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Alltogether it is a really great hotel. Subsequent criticisms it to mention: The condition the bathtub in our bungalow did not live up to the otherwise good impression the bath. (peeling nachbeschichtung, or open days tretender kantenrost ) the smell in the bathroom was always a bit of sewage plant. High wi-fi costs. Contrary to the statement in the prospectus, distance beach 800 metres from the hotel, reality about 1.3-1.6 kilometer, depending on location of the room in the hotel complex. Tip: the shopping opportunities in the area the hotel are very expensive. If you have time and ... is ready one or another to carry, it is recommended, in the supermarkets in the Varadero-einksufszentrum to buy. Some articles (food) you paid only half the price. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
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Dirk
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
On the first day we got unfortunately a wrong bungalow, which is not very nice was there beside a toddler was. Mmh, it sorted out on the next day and the a week was great. We will definitely go again, the hygiene is super, at the pools is in the morning and in the evening the water examined, the food is great and in all-inclusive on plentiful. The bars are very good, only of longdrinks must i a minus soutenant as they do not meet our standards. ( Piña Colada bloody sweet and tasted not after kokus ) is very ... recommendable a ride in the palmitospark. A drive by bus costs a few Euro and takes about half an hour. I could go very much but who questions has can to me gladly send an email, i wish you a great vacation read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Gerd
Nice, well-kept complex
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
Gladly again! Relaxing vacation in a clean, well-kept area! We would stay there again spend our vacation! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Tobias
Neat facilities, food firm, for children good, all inclusive
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
A very beautiful area. However the staff is not motivated. No matter wether front desk or dining room, it is everywhere only the coerced and explained. The maids again were very friendly. For the food you have always found something. However it was nothing special. It was mostly rather too cold. Also the exhaust fan was not ideal, it smelled after fat / roasted. Individual services (tips) could through frequent change the waiter not/hard will be rewarded. Animation: The volume was not as bad as in other reports described. During the day by the pool in the area (a) higher ... room speakers and evenings (program) bearable. But in the outdoor area of the restaurant heared. For not spanish children not very simple. Spanish influences dominate. English/german less. Team itself: nice, friendly, and work hard and regards at least if you visit. Accommodation: Small bungalows/or suites in the main by a kitchenette distinguish. In the bungalows is the living room the central location. From here, you go into the bathroom (with a shower, bath tub, two washbasin and toilet) or the bedroom. The suites from the living room in the bedroom and from there to the bathroom! The cleanliness the suites was very good. Cockroaches: since everything is at ground level can to sighting of these animals come. We have a ten days in the villa had. Other had seen. Catering: We had all-inclusive, one must not have however. Restaurants in all price ranges, there is nearby. Even on the hotel are also two à-la-carte -restaurants ( chinese/italian) the also good. The buffet is, as described solid, however no 'hit'. Who small kitchen has, enjoys a normal fridge. This can significantly help. The kitchenette has: stove (2 e-plates), toaster, utensils, fridge Bar / restaurants: So, if you all inclusive has, on a wide selection of drinks select. Special drinks are subject to a charge, with discount from the normal price. Cocktails: are finished mixtures / not really enjoy Glasses: are partly not ' splendid ', but blunt. Cutlery/ dishes: short view cards use always worth With children: No bad facilities. Three pool areas each with kids/baby pool (heated) bring connection have fun. The proximity (5-10 minutes ) to the beach with the possibilities there, round the thing off. If you wanted, you could on the entertainment team also back seize. Baby carriage/ wheelchairs: Also good, as everything is at ground level. A small elevator from the entrance area in the restaurant is available, however, you can also a ramp reach. This is also in the villas/suites sunday The shower is not barrier-free to reach. In the morning or evenings sun on the terrace: You should according to the travel time to decide (can). We found this in the evening better. We have our desire (and plan the hotel) requested and a desire expressed. Could not be taken into account, and we had to another hotel select, but we had the choice. In short: One can go there. Yes, i was but not once again all inclusive to book and also otherwise food. Facilities well maintained, staff left spanish hospitality miss. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Sven
To move in other bungalow it was ok!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
We were 2 in a suite at the back pool accommodated. The suites are spacious and really clean. Because of the age the hotel are the materials a bit worn, but nevertheless presentable. The front pool we have because of the animation- and sounded you with early music rather avoided. The choice of food was more than enough and because of the quantity of the food, was the quality also very reasonable. The staff were always friendly and has both tried in spanish, german or english tried konkakt with the tourist included. For the pastime was however not much. Except ... for a evening show the already better days experienced and that was it then already. Various external offers were on a cost basis for offer. As recommendation you have to Faro so lighthouse mention, the various evening agenda, eateries and shops a great offer give. It is just 10 minute walk from the hotel and really very pleasant there. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.3
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Silke
Perfect grown outdoor area - bungalows well
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
The outside area is dreamlike the vegetation, as well as from the architecture. The number of pools (up to separated kleinkinderbereiche 1.60 metres deep) unbeatable, the neighboring facility 'behind the fence' shared can. We were traveling with three adults and two children (11 and 9-years-old). The bungalows are different. We had two bedrooms, living room with sofabed and two bathroom: the master bathroom with a bath and toilet, as well as a separate toilet with a shower. A little tight, but with the camp you have less space. The furnishings the bungalows could be better, but for the aim ... from. Safe, 1 hair dryer, microwave, stove with two plates, coarse equipped with kitchen utensils and coffee machine were available. The suites have however so looks, as in the its catalog. If you for new year's traveling, are the temperatures evenings a bit cooler. We didn't mind, we in the bar although could sit, the music plant off for the children's disco but between 20:00 and 9:00 p. m. initially way too loud was. You saw evenings just a few of the older people, the without children arrived. This looked rather on their terraces in front of the bungalows to sit, where it unfortunately already was quite cool. A separate lounge area with bar would be in the winter recommendable. In the summer are many more seats usable. However it is evenings flexible, you can also in 20 minutes to the lighthouse walk, where also restaurants and bars are. The staff are very hard working and accommodating and very suitable for children. Who about the food something to complain about, eat probably don't like fish or meeresfrüchtesalate. Fries taste on the least buffet. The dining room needs getting used to, since it's really loud, if it is full. But outside the storm and drangzeiten (you can see on the baby carriage in front of the dining room) it is very pleasant. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Eva
Nice hotel and good environment for relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
A beautiful well-kept complex, With 3 pools, you can also in january good bathing, The food, there is something for everybody, there many nations there are, it is not so just all eager to please. The bungalows, ideally with 2 rooms, one can sleep a still looked a bit away, something for everyone. 3 times per week fresh bedding, who changes at home so often the laundry? Daily fresh hand towels and beach towels. In my opinion, this is not necessary, as in the country anyway water. read more
  • Room
    6.0

    Bedroom and living room very spacious, Nachtkasten a bit too broad, therefore the zimmerkasten not good. Huge bathroom Coffee maker, mikroherd and fridge available Toilet and bath very clean!

  • Gastronomy
    6.0

    Eat rich, something for everyone, with so lots of different nations not always very simple. Cleanliness is largely written.

  • Service
    6.0

    Staff in the gastronomy very friendly and efficient! Daily room clean Daily change of towels 3 times a week fresh bed linen Any problems were very quickly taken care of

  • Sport & Entertainment
    6.0

    Enough chairs, the beach towels were against a deposit

  • Hotel
    6.0

    A beautiful well-kept complex, With 3 pools, you can also in january good bathing, The food, there is something for everybody, there many nations there are, it is not so just all eager to please. The bungalows, ideally with 2 rooms, one can sleep a still looked a bit away, something for everyone. 3 times per week fresh bedding, who changes at home so often the laundry? Daily fresh hand towels and beach towels. In my opinion, this is not necessary, as in the country anyway water.

  • Location
    6.0

    Enbtfernung to the beach about 700 meters. But there were in the morning 3 times a free bus to the beach and in the afternoon back, There were enough shopping possibilities available! Public transportation very good

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Andreas
Great complex and very friendly staff!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
A very nice vacation in a well-kept facilities. Because of the age the hotel we were about the condition pleasantly surprised. The planting is very nice and in the best way maintained. Also the friendliness of the staff should be highlighted! Wether in the restaurant or at the front desk, it had every a kind word or a smile for the guests desired. Very nice was also the possibility, at 4 pools to put. The food in the restaurant was always delicious and as a large selection. The only lack, we can give, is the condition the sliding doors (rails ... of broken) from the closet and sticking door of the shower's wall. It should also on the condition of the shower are respected. Here ', the chrome and it cuts come. This had but not affect a very nice holiday! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
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Ingeborg
A very relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
A very recommendable hotel. The friendliness of the staff and the cleanliness of the rooms was very good. We would gladly come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Rosi
Our summary: definitely again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel, as well as the location were ideal for us. We had a small kitchenette, living room, bedroom and a massive bath. Our suite was cleaned every day. We had a private large terrace, with chairs and table were equipped. The way to the pool was short, since the complex over several pools has. The complex is large, but well laid out and very well maintained. The reception staff were very friendly and fulfilled our wishes, like for instance a move in another suite ( better location) or an island tour. The food was good and varied. We were ... very pleasantly surprised, as this in Spain not always the case is. Our summary: definitely again! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
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Brigitte
Wonderful facilities in wonderful environment
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
A wonderful area set in a superb park planted with beautiful flowers and beautiful old palm trees. Far away from the street noise and with a 15-minütigen walk on a promenade you can enjoy the fabulous beach reach. The bungalows very spacious with living room and a small kitchenette with toaster, coffee machine and microwave. The bedroom large enough. The bed linen is 3 times weekly changed. Everything was clean and neat. The selection of the breakfast and of the dinner very versatile and very tasty. 3 pools, of which this year 2 very well heated. Loungers enough available. We ... were in this complex already four times and like to come again. We can this hotel everyone (also with children) absolutely recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Brigitta
Really beautiful area with very good food and service
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • December 2012
We would stay in this great complex book everything perfect except partially the staff's hospitality in the suiterezeption was missing. But that is secondär food suite staff really 5 stars and perfect! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Sabine
Ok, but not outstanding
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2012
The hotel is our opinion rather a 3-star property, is however reasonable. What has disturbed us the food was, the salads are reasonable and also the desserts but the main courses are very monotonous and tasted nothing special. The organization of the mini clubs could be better and above all also in german language, as many german kids were on site. There were activities announced, the then not at all or otherwise took place or at another place, it was rather chaotic and our son was twice very dissapointed and went then not more. The outside area is very beautifully ... designed and also the state of the room was all right. We found the room for 3 people only a bit too small, especially was far from enough storage space available. That's a pity! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Andreas
Lovely hotel with small errors
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
In december we were 3. in the hotel, family rooms with two bedrooms and living room. Everything great. Nice hotel with lots of green, very tidy and clean, several pools. To the beach circa 20 minutes slow on foot or by shuttle bus. Mostly older guests. So as far as everything was beautiful. Unfortunately the food regarding selection and taste in the comparison with other hotels in other countries (Egypt, Turkey, Marocco) nevertheless somewhat from. You have always found something, but the 'man, the was great tonight' has always missing. Breakfast was okay. Moreover, i find it sad, that the ... sauna extra had to be paid. Should be a weekly price of about 800 €per person be included. The gym was a joke. Rather old machines and 2 broken bicycles. As mentioned, hassle-free holiday, but for the money you get better, also in terms of the weather. Here another tip for mountain bikers, racer and ebike drivers and hikers. Great, guided tours for all classes with top wheels. Very recommendable. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Wilfried
My 2. at home - workout and relaxation at the same time
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • November 2012
Already 18 times i was guests in this hotel in the 'old' part of Maspalomas directly next to the usually dried-barranco and on the promenade direct to the beach located. The hotel serves me as a 'home base' for my regular cycling -training camp (each spring and autumn) to Gran Canaria. It is a very well-preserved, older facilities with too many in bungalows summarized suites (without kitchen area) or apartments (with kitchenette). All units are ground floor with a small terrace to enter, have very generous space available (living room, bedroom, bathroom, terrace) and are located in a very well-kept ..., large and quiet garden area - no comparison with newer installations, which apparently the capacity made better use of it! These space available and, more generally, the uncomplicated reception are cyclists, what their ' darlings' with to the room take, huge bonus points. In the hotel complex there is a small, good equipped supermarket, for all eventualities (drinking water, travel soap, snacks etc.) Equipped. The dishes - with me always half board - are in the main building taken, and the extremely rich offer in the last few years significantly improved and probably something there for every taste is. It is gratifying, that again and again regional, local dishes. The only negative detail is the sometimes a bit high level in the dining room - the however, you can by 'tactical' choice of meal times easy escape or to the free pass, where also is detected. The for me most important bonus this house is however the extremely friendly, long-standing active staff, whose composition of the whole time only slightly changed-i experience to very good sign for a tourism! From the reception on the maid, the gardener, the waiters to the barkeeper - constantly meet i familiar faces, so i immediately after arrival the feeling have, 'at home' to be. That it not only i shall be taken, demonstrate the numerous regular guests this hotel (including many cyclists and triathletes). If you want a 'cool' lifestyle -hotel with wellness -offer searches, is missing here in the square. Who uncomplicated, comfortable stay with friendly, personal service, pleasant other tourists and outstanding value for money good, solid food expected-winner! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Anton
Relaxing vacation in very nice area
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2012
We had a bungalow, there is villa called, with half board. The complex is split. In the front area are the suites (without kitchenette but with a fridge), in the back area was the villas (with kitchenette that means 2 burners, 1 toaster, a § types, microwave, refrigerator, sink, dishes, pots, silverware ). Please note: it is important to note, that in front of the main pool with entertainment and therefore during the day, there is very noisy. There is however quite suites, which quiet however, the number of limited. We had a villa in the back part and it ... was very quiet. The garden is very good well-kept and really very nice. Trash bin emptied daily and every morning when an army of cleaning staff and cleaned the area around the pools. The complex features 3 pool areas, each with a children's pool (40-50 centimeter deep): at the front pool was entertainment, so it was a bit noisy. It also had a jacuzzi, and the pool bar was also there. The two other pools, which smaller than the main pool were, were in the area of the villas and were much quieter, since there no animation took place. For our stay the main pool not heated, the two smaller pools were heated. The hotel is actually not a children's hotel, however, good, which also many families with children were there. Beds were free made available, in the restaurant there were sufficient high chairs, there was a mini club and in the evening a mini disco. We especially liked a lot, and also our daughter, was the fact, that the waiters always a nice smile, a joke and a few nice words for children remaining had. Furthermore it was absolutely no problems, if there for breakfast/dinner with a child a bit noisy and dirty formal. read more
  • Room
    5.0

    Our villa consisted of living room, bedroom and bathroom. The tasteful furniture was 1 year old, it was a pull out couch. Also in this room was the small kitchenette. The furniture in the bedroom was already older but still good, the mattresses were but also last year exchanged, which a very good quality directions. The box in the bedroom was old, worn and musty, this would have in my opinion also be changed must. The bathroom was nice and mould-free, at the mountings and on the mirror was, that it already somewhat older was, it was but very clean and absolutely acceptable. Each villa and suite has a terrace with new furniture, where the balmy evening to spend can. Although these very easily visible, since the paths lead past or you neighbors to see.

  • Gastronomy
    4.0

    There was a main restaurant. The breakfast was on the size and quality was very good. The vorspeiseauswahl during dinner was plentiful. For dessert there was ice cream, fruit salad, small pies, cake, fruits and oranges-/ lemon/soft chocolate cream. The mains and rooms at hotel palm bay are was also plentiful and partly spanish or canarian but were the dishes lukewarm and very few seasonigs. The show cooking was' in stock ' cooked and then the food under a warming lamp, which is not really much heat generated kept warm. It was beef or pork, this was often very tough. The hotel is booked, it is definitely not for a long time under the heat lamp beach chairs, for us it was however not sunday The side dishes were sadly also only lukewarm. The ambiance in the restaurant looks cool and resembles a food hall, since there too loud is. The outdoor area however is very pleasant.

  • Service
    6.0

    The entire staff is very friendly and cooperative. The waiters/in was efficient and even had time for a joke with the children. Foreign languages at the front desk were good, in the restaurant sufficient, at the pool bar very good, the cleaning staff not available. The technical service was very friendly and very efficient (even for sink drain and for power required). The cleaning of the rooms was daily, the beds also made daily, the towels on request exchanged. The rooms were swept and mopped.

  • Sport & Entertainment
    6.0

    Actually only the swimming pool use, as mentioned, at the main pool was animation, which was not used. The two other pools were quiet. Main pool not heated, the 2 other pools were heated.

  • Hotel
    5.0

    We had a bungalow, there is villa called, with half board. The complex is split. In the front area are the suites (without kitchenette but with a fridge), in the back area was the villas (with kitchenette that means 2 burners, 1 toaster, a § types, microwave, refrigerator, sink, dishes, pots, silverware ). Please note: it is important to note, that in front of the main pool with entertainment and therefore during the day, there is very noisy. There is however quite suites, which quiet however, the number of limited. We had a villa in the back part and it was very quiet. The garden is very good well-kept and really very nice. Trash bin emptied daily and every morning when an army of cleaning staff and cleaned the area around the pools. The complex features 3 pool areas, each with a children's pool (40-50 centimeter deep): at the front pool was entertainment, so it was a bit noisy. It also had a jacuzzi, and the pool bar was also there. The two other pools, which smaller than the main pool were, were in the area of the villas and were much quieter, since there no animation took place. For our stay the main pool not heated, the two smaller pools were heated. The hotel is actually not a children's hotel, however, good, which also many families with children were there. Beds were free made available, in the restaurant there were sufficient high chairs, there was a mini club and in the evening a mini disco. We especially liked a lot, and also our daughter, was the fact, that the waiters always a nice smile, a joke and a few nice words for children remaining had. Furthermore it was absolutely no problems, if there for breakfast/dinner with a child a bit noisy and dirty formal.

  • Location
    6.0

    The hotel is about 1.5 kilometer from the beach, you go around 15 to 20 minutes. First next to a dry riverbed/canal, next to a brackish water, the reserve is, this part is also with palm trees. We saw that as a nice walk, there were however also a beach shuttle by bus. On the complex there was a small supermarket, the a bit more expensive as is normal. On the edge the hotel there are 2 restaurants, which we didn't use. The next restaurants are at the beach. The next bus stop is 300 metres away. Around the complex is nothing happening, however therefor it is very quiet.

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Christoph
As a hotel ok
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • November 2012
The hotel Dunas sutes belongs to a larger complex of hotels Dunas-group. The hotel itself consists of lots of small bungalows. Each 'rooms' has a private entrance with a' terrace ' (where a table with chairs to sit is). The bungalow (so the hotel room) consists of a living room (with a fridge and television), a bedroom and the bathroom (with a bath). The furnishing is quite good. The hotel makes a tidy impression, whereas in lots of small details of work (therefore only 5 suns). I was at the end of november in the hotel. It was mainly pensioners ... and families with small children in the hotel. Very many germans and some english. read more
  • Room
    6.0

    As i said: each 'rooms' has a private entrance with a' terrace ' (where a table with chairs to sit is). The bungalow (so the hotel room) consists of a living room (with a fridge and television), a bedroom and the bathroom (with a bath). The furnishing is quite good. Cleaned also every day. In the bathroom there was a few details which be improved could. An air conditioning system give it also. But it was in the november not necessary. Annoying, that the use the safe costs specially. Are although it is only around the 2 Euro on the day, but you could just in the room rate include. My room was relatively near the main pool which also the whole days the music (and the entertainment) in the room was to be heard. With a bungalow farther back or if you the whole day on the way should this however not a problem his. (therefore with the room still scarcely 6 sun)

  • Gastronomy
    4.0

    I had half board. The food was good. The selection was quite large and the variety was alright. There was also always the possibility somewhat vegetarian food (buffet). The dessert (cake, ice cream, pudding, fruit...) Was during dinner brilliant. But it was a shame, the choice is very german habits coordinated. Somewhat more spanish influence would be desirable. At least you want to on vacation also sometimes new try (therefore only 4 suns).

  • Service
    6.0

    The staff is always friendly, especially in restaurant. Most of the staff speak fluent german and english. The basement also recognized if you tried his school spanish to be applied.

  • Sport & Entertainment
    5.0

    The main -pool is very pleasant decorated. There is on the complex several pools small pools, which i did not try. The main pool was quite cold, what middle november with 23 celsius air temperature is normal, but you could with a solar heating a bit nachheizen. At least it was the children's pool was relatively warm. A shame, that felt the whole day animation and music by the pool was (at least if i during the day in the hotel was). Thus was comfortable by the pool couches and read a book not possible (if necessary. At one of the other pools) but since stay still the beach. In the evening there was a kids disco and later nennte shows (magician, acrobats, music and so on)

  • Hotel
    5.0

    The hotel Dunas sutes belongs to a larger complex of hotels Dunas-group. The hotel itself consists of lots of small bungalows. Each 'rooms' has a private entrance with a' terrace ' (where a table with chairs to sit is). The bungalow (so the hotel room) consists of a living room (with a fridge and television), a bedroom and the bathroom (with a bath). The furnishing is quite good. The hotel makes a tidy impression, whereas in lots of small details of work (therefore only 5 suns). I was at the end of november in the hotel. It was mainly pensioners and families with small children in the hotel. Very many germans and some english.

  • Location
    5.0

    Maspalomas itself is a large developed complex. There are shopping center and a nice 'boulevard'. Since the place but from hotels made up is culturally to the lighthouse and an archaeological site not lots to see. Around spanish villages to see you must definitely out drive. Interesting is the sanddünne, very nice to continuously. This is however also the problem, since most of the hotel behind the thin is possible. The duans suites is about 800 meters away from the beach and is a the beach next hotels. The way to the beach is but not so bad. There is also a bus service give, whereas the not necessary is. Overall Maspalomas for bathing or all inclusive really good. For individual travelers definitely not the satisfactory. There is also a few small sites nearby. The school gets a in the hotel and takes a back in the evening. The airport is with a rental car so 15-20 minutes away. In the mountains you need about 45 minutes.

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Sigrid Karin
Gladly anytime again
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
We are for a few years guests in this hotel and felt there very well. We prefer the villas area, because we the small kitchenette for the preparation of our morning coffee or a small zwischensnacks to use. And very nice, well-kept park. The furniture in the living area was last year renewed. The reinigungsper - sonal makes its job very well, is very cautious and friendly. The pools are cleaned daily and examined. The food variety in the morning and evenings is rich, varied and tasty. There is amongst others a varied offer at fresh fruit. If the customer ... through a trip later for dinner comes, he finds also at 21:00 o'clock still the complete food variety for. The staff is always friendly and considerate. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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