Hotel Heritance Kandalama(5 stars)

P.O Box 11, Heritance Kandalama View on map

Average rating

30 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    5.3
  • Location
    4.9
  • Food and Drinks
    5.3
  • Sport & entertain
    5.3
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13 reviews for this hotel sorted by travel date
Steven
Heritance Kandalama Hotel Review
  • Recommended hotel
  • Friends
  • Countryside & spa
  • June 2014
The highlight of the hotel is the architecture and Frank Lloyd Wright style of the massive structure. It is hard to imagine such a large hotel blending in to the lush environment but this hotel, somehow, manages to be one with the environment. The rooms are nice and the views towards the lake are wonderful. There was a strong breeze in June and the air was cool and pleasant, compared to other locations. There was an invasion of insects that covered all of the outside walls of the hotel like a fur and in the morning there was a blanket ... of insect corpses being swept from the corridors. I think that the overall highlight of the hotel is the architecture and the magnificent views over the lake. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Margaret
Heaven on Earth
  • Recommended hotel
  • Friends
  • Other stay
  • August 2013
The nearest thing to sleeping in the jungle! Fabulous rooms bring the outdoors indoors with bushes and vines trailing over balconies. Glass walled shower overlooking the jungle - felt just like Jungle Jane! Amazing outdoor carvery and barbecue- the prawns are to die for. Make sure you try an Egg Hopper for breakfast. Guests from all over the world. Just sorry couldn't stay longer? Will definately make a return visit. read hotel review
  • Room
    6.0

    Large rooms all overlooking jungle setting. Beautiful

  • Gastronomy
    6.0

    Local and international cuisine. Top quality food a lot of which is cooked fresh on grill/barbecue.

  • Service
    6.0

    Excellent all round service? Can't find fault.

  • Sport & Leisure
    6.0

    Beautiful infinity pool overlooking natural lake

  • Hotel
    6.0

    The nearest thing to sleeping in the jungle! Fabulous rooms bring the outdoors indoors with bushes and vines trailing over balconies. Glass walled shower overlooking the jungle - felt just like Jungle Jane! Amazing outdoor carvery and barbecue- the prawns are to die for. Make sure you try an Egg Hopper for breakfast. Guests from all over the world. Just sorry couldn't stay longer? Will definately make a return visit.

  • Location
    6.0

    Located in the middle of the jungle totally surrounded by natural foliage. This hotel is a real gem. Totally environmentally friendly. The infinity pool overlooking the natural lake is amazing. Look out for the elephants coming to the lake in the morning to bathe. Dambula town and Temple close by. Well worth a visit.

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Margot
Sri Lanka of the finest quality
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
Hotel is wonderful, everything has been correct, the view to the kitchen, that leaves nothing to be desired. The dancing monkeys before the fensternm, a wonderful jungle hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Tom
Special architecture, isolated but great
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
A great hotel, architecture particularly different, but very remote, unfortunately or good for ruheuhe searching. 3 pools and wellness spa with simply exaggerated prices. Very clean, also room and bathroom. Showers with a great view, only the step into the bathtub the shower is a bit inconvenient and not for older or disabled people possible. The size of the room is very good, could however a facelift stand, because the tooth of the time gnaws at all bathroom, room and also in the restaurant for example the chairs. Very good cuisine, diverse and fresh, always buffet. Leidermhat the dining room ... a kantinenflair because schallgeräusche of the guests and tables for groups of up to 15 man. The hotel isn't easy to find and but very recommendable. A comment would be that the guests not the monkeys on the terrace the room feed should. There are wild animals. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Martina
Unfortunately way too short archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Unfortunately we were only there for one night, because we passing through after trinco were. The hotel is simply superb nice! The buffet is brilliant! We would be gladly still one night gebliebten! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
Close
Dierk
Unfortunately way too short. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
We were two nights in the hotel and were location by the sea, the hotel itself, the rooms and the atmosphere loved it. Unfortunately it was way too short and we were sightseeing in Dambulla, Sigiriya, and polonnaruwa, so that simply too little time the hotel was to enjoy. The food was excellent and the atmosphere in the whole hotel very nice. We are definitely coming again and then more time with. Very recommendable! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Daniela
Great hotel in the middle of the nature archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2012
A wonderful hotel in a stunning nature in the heart of the cultural triangle of Sri Lanka. Pleasant staff, extraordinary architecture, good food, fitness studio and three pools made our stay unforgettable. Very good Base for excursions to the sights Sri Lanka. In the warm tropical morning before dreamlike backdrop of a group Monkey to be woken up and this from the bed from to watch, made the experience of nature perfect! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Christine
Design, Seclusion, luxury archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
If you the incredibly bumpy dirt road along comes you hardly believe, that at the end a massive hotel is. The design and the furnishings were probably ahead of its time, because the reason already a bit older hotel feels like a design hotel with attention to sustainability from the year 2012. The buffet in the evening is very delicious and diverse. It is in the reason much, for example spa or riding in the area nevertheless the hotel appears to be very quiet and secluded. Perfect for a few days relaxing. My total vacation I wanted to not spend ... there, as it is to me then nevertheless could be boring and the fantastic stalls Sri Lanka missed, but nevertheless definitely one of the most beautiful hotels in which I was so far. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    2.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
Close
Dirk
great hotel in the jungle archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2011
For the situation in Sri Lanka this is a great hotel. You are right in the middle of the jungle. The hotel is hard, to take account of the environment. There are no environmental sins. See the showers you can watch the monkeys on the balcony of the room. In particular at the weekend the dinner is very good. Nearby there are a number of touristic sights from Sri Lanka. Nearby from the hotel you can 20 euros per person an elephant ride. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Mario
We wanted to know! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2011
As already mentioned in the titel, we wanted to know how it's in this price range is the Hotel höreren. The hotel is recommended and we were surprised. Very friendly and helpful staff. To our surprise, we were given instead of the luxury room a spa suite (without extra charge), as the booked room category 13' 00 a.m. in order not. Only criticism with waiter service. As seems, not everything that the management control. Checking-in was quickly but the service left something to be desired (plates, etc.) read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    3.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Michael
great hotel in the jungle archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2011
great hotel, room large, free Wi-Fi. Jacuzzi in the room with a view of the rainforest. Great wildlife, Monkeys on the balcony and in the area. Pool with mega-view. food is great, extensive buffet. Again at any time. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Claudia
Architectural highlight in the cultural triangle archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • April 2010
Natural and built in to a rock, disappears in Djungel. A front completely made of glass-you can August-August with wild monkeys in shower. The room is spacious, everything was very clean. The hotel has international flair. The buffet is huge-with various dishes as well as european also Very spicy. The service is very friendly and pleasant. The cultural triangle is good with the taxi in day trips to explore. Bird watching, Elefantenausritte , Djungel -trekking from the hotel bookable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Dagmar
Hotel in general archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2010
Beautifully located hotel in the middle of the green with view on a lake. The hotel looks from the outside not very appealing. But the room was beautiful and above all the bathroom. from the shower you can out look out of the window. You must always close the balcony, since otherwise the monkeys come into the room. We were three days during our stay at this hotel and were absolutely loved it! It was the hotel with the most beautiful room (we were in two weeks 'time in six hotels). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close