Hotel Helena Sands(5 stars)

Sunny Beach 8240 Sunny Beach View on map

Average rating

204 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.5
  • Location
    5.5
  • Food and Drinks
    5.5
  • Sport & entertain
    5.1
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88 hotel reviews in Englishsorted by travel date
Klaus
Recommend yes, but not the end of the season
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • October 2013
Hotel was 2004 built and is in a very good condition. Very nice, well-kept area. Helena Park and Helena Sands belong together, but park is all-inclusive hotel. Wi-fi is not available. In season certainly more children. Now older couples. Mainly german. Bewertung lesen
  • Zimmer
    5.0

    Rooms are nice large and well equipped with flat-screen tv, small couch, mini bar, balcony with table and wicker chairs. Everything neat and clean.

  • Gastronomie
    4.0

    Quality of the food was very good and sufficient. Constantly changing dishes. But daily less and poor. But have sparkling wine and dinner cognac for the dessert. On the last day for us was sometimes already more inedible and not 5 star.

  • Service
    5.0

    All very friendly and accommodating. Receptionist spoke partly german. Room cleaning was spotless. For a longer zimmerbenutzung on the day of departure wanted but really still 15 leva per hour, although we almost were the last guests. That was service. Very inflexible.

  • Sport und Unterhaltung
    2.0

    Offers almost zero. Was however because of it, that we in the last outstanding week (beginning october) of the hotel were there. Everything was on abdication programd. No offer in the 5 star hotel. Would did not more may be offered. Internet cafe is closed, all hotel shops, too. No overactive more. At the bar went different drinks from. Natatorium was unpleasant cool you with bad weather certainly too small. Spa looked good.

  • Hotel
    5.0

    Hotel was 2004 built and is in a very good condition. Very nice, well-kept area. Helena Park and Helena Sands belong together, but park is all-inclusive hotel. Wi-fi is not available. In season certainly more children. Now older couples. Mainly german.

  • Lage und Umgebung
    5.0

    Hotel is located directly on the beach, almost at the end of the fußgängermeile. 40 minutes from Burgas away. Beach chairs and umbrellas on the beach are included at our travel time everything was closed, no nightlife, hardly any shopping. All were only on the pack up and leave. Scary. It would be 2 suns, but in the main season looks it surely better

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Bernd
Highly recommended
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2013
Medium sized hotel at the sister hotel Helena Park is its guests the seashore with and partly events (entertainment or pay). The hotel is in very good condition and very clean, wi-fi close to the reception free of charge. We booked half board, the food was delicious inclusive sparkling wine the breakfast although on the 2 weeks were repetitions, came. Many german guests, but also russian, english and french was to be heard. The average age of the guests was mixed, partly probably also due to the off season, it was rather the older generation present. Bewertung lesen
  • Zimmer
    6.0

    Large room (standard) with balcony, in good condition, well stocked (pay) minibar, tv several german channels. Bath of the size ok and clean.

  • Gastronomie
    5.0

    We booked half board, the food was very good if the two weeks only limited variety. Everything was clean and it was constantly refilled, attentive service. The drinks prices are not cheap and a tip was like everywhere gladly seen.

  • Service
    5.0

    All very friendly and accommodating and for the most part with german and/or english.

  • Sport und Unterhaltung
    5.0

    Unobtrusive animation. Beach was not used as too few beach chairs. Beach chairs at the pool was okay and sufficient, somewhat few sun screens.

  • Hotel
    5.0

    Medium sized hotel at the sister hotel Helena Park is its guests the seashore with and partly events (entertainment or pay). The hotel is in very good condition and very clean, wi-fi close to the reception free of charge. We booked half board, the food was delicious inclusive sparkling wine the breakfast although on the 2 weeks were repetitions, came. Many german guests, but also russian, english and french was to be heard. The average age of the guests was mixed, partly probably also due to the off season, it was rather the older generation present.

  • Lage und Umgebung
    5.0

    Beach right by the hotel only separated by promenade, but for both hotels too small. The hotel is at the end of the sunny beach, so quite a quiet area but everything you need with a small walk. Alternatively you can take the shuttle train the promenade to the center and from there continue to Nessebar drive (with change). Bus stop nearby, taxi right at the hotel. To the airport about 30 kilometer.

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Klaus
A very successful babe holiday
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • August 2013
Very beautiful, peaceful hotel, from the beschallungszentren. Would gladly come again. Ideal for children, as the hotel's beach only by a fußgänferzone is separated. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    4.0
    Kinderbetreuung oder Spielplatz
    2.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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René
Finally, a real 5 star hotel
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2013
Very nice, tidy and clean hotel. Very nice multilingual hotel staff. It was really a dream holiday. The only shortcoming were the tooths beach chairs at the beach and the insufficient number of umbrellas at the pool. But we will definitely return again in the future, something which has not yet happened, so good we loved it. Important to mention was also the very good cuisine, you can also without problems book half board, as sufficient snacks at reasonable prices all over the hotel offered! Bewertung lesen
  • Zimmer
    6.0

    Excellent as it should be in a 5 star hotel should be!

  • Gastronomie
    6.0

    Kitchen just as perfect. Varied, very rich buffet

  • Service
    6.0

    Just perfect, as you from a 5 star hotel expected.

  • Sport und Unterhaltung
    6.0

    Everything what the heart desires and beach activities such as jet ski and the same also affordable. Half hour jet ski 35 Euro with really neat machines.

  • Hotel
    6.0

    Very nice, tidy and clean hotel. Very nice multilingual hotel staff. It was really a dream holiday. The only shortcoming were the tooths beach chairs at the beach and the insufficient number of umbrellas at the pool. But we will definitely return again in the future, something which has not yet happened, so good we loved it. Important to mention was also the very good cuisine, you can also without problems book half board, as sufficient snacks at reasonable prices all over the hotel offered!

  • Lage und Umgebung
    6.0

    Distance to the shopping circa 35 kilometer to the shopping center in Burgas. The hotel is but very fair prices a taxi available, which then waiting on you. Otherwise everything is around the hotel at walking distance.

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Jörg
Beautiful holiday, with a downside
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • August 2013
A very great hotel, we were 2010 have been there! A large drawback to 2010, there were however: the hotel's beach area was drastically been pared down! On as little land as many are, the already from 7 o'clock in the morning be reserved. To the point, that the beach chairs is not allowed, disturb nobody and also the staff does not worry about it. However the chairs and screens in an extremely bad condition, so that a relaxing day at the beach difficult. Of course, the few, totally overfilled capacity crucial role in. We had, as the first time ..., to a nice beach vacation looking forward to it, that is unfortunately no longer possible. You should now be aware, that reasonable beach chairs with umbrella in a beautiful seashore extra must be paid. Otherwise the hotel we can highly recommend it. Room, food and staff are great. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    2.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.5
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.8
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
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Michael
Gorgeous hotel on the Sonnenstrand!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • July 2013
We were in the Helena Sands for the 2 time and there is absolutely nothing to complain about. It is always as well as two years. Helena Sands, we are coming again next year! Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.8
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
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Werner
My top hotel Helena Sands
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • June 2013
An excellent hotel here you get great value for money, from service excellent food very clean rooms. Fish restaurant staff is very friendly as from the manager to the cleaning lady, this hotel you can only recommend again. We will definitely come back next year we are for the 5. time since, and celebrate small anniversary. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.7
    Restaurants & Bars in der Nähe
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Torsten
Top hotel, always again
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
Very beautiful hotel and without faults. The only thing is the possibility of the shower. The bath is for older people a bit high. At acrobatics not be beat. But that was also everything to complain about would be. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Evelyne
Highly recommended!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
We could a wonderful week experience. The staff, the atmosphere, the wonderful meals were very good. We will come again. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Kinderbetreuung oder Spielplatz
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Anke
Sure one of the best hotels on Sonnenstrand
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
Great hotel in a beautiful location. Varied and delicious food. Only point of criticism: the coffee is not at all. Also russian guests, but very pleasant and gesittet were. We felt very good and we can imagine to come back again. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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Roswitha
The holiday was worth the money
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Badeferien
  • June 2013
The hotel is great! There is almost nothing, which is cause for criticism is. Only the sanitary area at the beach is not a 5 star hotel standard. Also i would have liked, that at least the one or the other service just a little can speak german. A dialogue was impossible here. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    5.7
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.3
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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Sandy
Excellent hotel in a peaceful location
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • May 2013
The hotel normally is modern, in very good condition and very clean! The staff speaks mostly german and is always very friendly and accommodating. At the hotel entrances constantly security staff, around the entrance of foreign guests and that to bring along from supermarkteinkäufen to prevent. In the hotel there is free wi-fi access. Bewertung lesen
  • Zimmer
    5.0

    The rooms are very spacious, with modern furnishings. The balcony is large and you had your privacy, as you from the neighbors not see much of. The rooms are with air conditioning, safe, minibar. The bathrooms are large enough and clean.

  • Gastronomie
    6.0

    In the hotel there was a main restaurant. For dinner, there were two periods, so that the guests were somewhat spread out. The dishes were super, of the quality excellent. There were not only nationaltypical meals are offered, there were also theme evenings. In principle but there was nothing, which did not give it. The cleanliness and hygiene were very good! Additionally in the hotel there was also a smaller restaurant and three bars. The prices are very low and tip of 10% is common. You can directly pay cash or to the room write let.

  • Service
    5.0

    The staff is very friendly, speaks good german and is very helpful (for example, bellman). The room was cleaned thoroughly. There is a mini club in the hotel, but wasn't used by us. For dinner you always got the same table and the waiters, the always very friendly and accommodating was. High chairs were always ready. A doctor is right at the hotel to find.

  • Sport und Unterhaltung
    5.0

    There was an entertainment program with darts, table tennis, Volleyball, Boule, but not used by us. Furthermore, there was a mini club with a children's swimming pool. The main pool is very clean and large, but not heated. The loungers are sufficient and are cleaned daily. There were per person a liegehandtuch, which to the beach or to the pool be carried forward can. At the beach there was a section for guests, where chairs and an umbrella are free. Showers are available at the beach and at the pool ready. A spa area with a small indoor swimming pool is also available.

  • Hotel
    6.0

    The hotel normally is modern, in very good condition and very clean! The staff speaks mostly german and is always very friendly and accommodating. At the hotel entrances constantly security staff, around the entrance of foreign guests and that to bring along from supermarkteinkäufen to prevent. In the hotel there is free wi-fi access.

  • Lage und Umgebung
    6.0

    The hotel is directly at the beach and is only by the beach promenade (pedestrian only) separated from the sea. The plant lies somewhat off the center, on the edge of the bay, if you're not so much action needs. Directly in front of the hotel there are bus connections to the center with bars, shopping and disco, however you can also go on foot ( about 2 kilometer). From the airport to the hotel takes about 35 minutes

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Dietmar & Dagmar
Great star hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • May 2013
The hotel, that we for the 3. time booked has wholeheartedly our expectations. The rooms are very tastefully furnished. From the 7. floor we stayed in we had a great view of the hotel area and the sea. Internet wi-fi and save in the room are free of charge. The selection of dishes, drinks, particularly the good wines Was especially extensive and varied. The spa has all exceeded our expectations. The hotel staff was very attentive and friendly and fulfilled our every wish. We are from the architecture and the spacious area was very pleased, it is very tidy and ... clean. Especially worth mentioning is the location at the end of the promenade, so very quiet, directly on the beach. On the grounds the hotel area there was a restaurant, in which we at noon a small Snack took. Soon we found out, that the restaurant a 'first-class cuisine'. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Petra
Great hotel in a quiet location
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
The hotel lies at the end of the seafront and is therefore fairly quiet. All shops are nevertheless easy to reach. Whole complex very clean and makes an extremely maintained impression. Bewertung lesen
  • Zimmer
    6.0

    We booked a junior suite and have instead a suite. Living room, separate bedroom, roof terrace and in addition balcony. Wonderful with super sea view. Also here everything was great clean. Flat screen tv in the living room and in addition in the bedroom.

  • Gastronomie
    5.0

    Very well maintained restaurant with rich breakfast and dinner buffet. Unfortunately there were 2 meal times (18:00-19,30 and 20:00-21,30). Tables also the 2. layer fully newly restocked, so always everything very clean and tidy was.

  • Service
    5.0

    Friendly and helpful staff in all areas.

  • Sport und Unterhaltung
    0
  • Hotel
    5.0

    The hotel lies at the end of the seafront and is therefore fairly quiet. All shops are nevertheless easy to reach. Whole complex very clean and makes an extremely maintained impression.

  • Lage und Umgebung
    5.0

    Taxis are available in front of the hotel. To the center one goes over the promenade about 20 minutes.

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Graziana
Great hotel with very loud Russian guests
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • September 2012
A great hotel except couple exceptions: - very cold water in the pool ( I had no only A bath) it needs to be heated. - getränkekontrolle (for the walk to the hotel were handbags and shopping bag to brought drinks from security searches) - unfriendly staff in the hotel's own currency exchange (the local staff members spoke with a no word. No please, no thanks. Nothing. No matter in which language you spoken) Tough and mostly dry meat during dinner, old, rock hard rolls for breakfast. - Russian guests I noticed for the first time I went negative. Perhaps ... it was because of the fact, that very many were. They slammed already early in the morning with the hotel doors. Yelled by the pool and with the food in the restaurant. Apart from that everything was great. Very clean hotel with genuine great staff. Everything was nicely well-kept and designed with much attention to detail. Especially friendly I found the staff at reception, the cleaning ladies and female serving staff. The male employees of services were rather taciturn. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Roman
Expectations succeeded
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2012
Very beautiful hotel, is considered as the best on the Sonnenstrand. Bus station and supermarket directly opposite. Stop, several bus lines route, reachable in circa 10 minutes on foot. Currency exchange is in the hotel ( from 08:00 to 20:00) possible. ATM/Cash machine right on the hotel on the waterfront. Bathroom and additional toilet. 2 color -tv in the room 2 closets with really sufficient (about 30!) Clothes Hangers. Mini bar and mietsafe costs extra. Dinner in buffet form in choice and quality very, very good! So if you didn't find anything here, should be worldview reconsider. Transfer ... to the airport Burgas about 30 minutes hotel has my expectations in all areas exceeded! Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.8
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Gabriele
Nostalgiereise, were 30 for SIG years in Bulgaria
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • September 2012
Was a beautiful week, hotel lies very quiet, but you can all well reachable on foot and the buses run nearby from. You can also rent a car, it is cheap and you can after sosopol and environment drive, fun. The hotel is very clean, food is delicious and also has its own beach, where you don't have to pay. The only thing, that disturbed us, for dinner you have to the beverages pay, there is no ajternative, we had the half board. Otherwise, everything else was great, have fun, if you the hotel rents. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.3
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Kai
Very good relaxation!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2012
The hotel and the location are very good- only it is on the edge the Bulgarian' Ballermann's'. Better hotels there are in the area not. The staff are very friendly, the food very good and altogether the hotel very quiet. So ideal for relaxing for one or two weeks. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    3.2
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Heike
1 week relaxing holiday in the very clean hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
The hotel is very peaceful with huge rooms, friendly staff and a beautiful beach section but can only be recommended in the low season (otherwise the mass tourism!) Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    3.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.4
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Stefan
Best hotel in the region
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2012
Ambitious hotel, the place has no equal. Beautiful refined restaurant with window table assignment during the stay. The diversity and preparation of the food ( buffet) for a holiday hotel hard to beat. A spa center the regarding the atmosphere and performance ratio absolutely satisfied. Trained, modest and friendly hotel staff, although I before the end the season was. Peace- and relaxation searching mix. Only small drawback was the bright carpet with some stains in the hotel room. Could times A cleaning stand. The beach chairs, the seen better days had, does not meet the own presented expectations of the ... hotel. From hygienic view the use of the small toilet-hut ( plus 1 Lev fee) apart from the beach bar not advised. The better couple Meters to the hotel over and the pool-toilet head. Apart from that I would this hotel definitely again book respectively recommend. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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