SUNRISE Select Royal Makadi Resort(4.5 stars)

Hurghada, Makadi Bay, Red Sea View on map

Average rating

6,874 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.8
  • Location
    5.6
  • Food and Drinks
    5.7
  • Sport & entertain
    5.8
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2927 reviews for this hotel sorted by travel date
Danka
Everything in one
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
Very beautiful hotel, like mini city, with all kind of restaurant, very clean, very nice aqua park. read hotel review
  • Room
    6.0

    Rooms are very clean, comfortoble and figure of towels will always wait for you when you come back to the room.

  • Gastronomy
    6.0

    There is about seven of restaurant with different food, italian, mexican, arabian, mediteran and so many more. You only need to reservate one of these restaurant one day before, but you also have one big resaturant with so much food for choice.

  • Service
    6.0

    All of the staff is very friendly, warm, esspecially team of animation. Everyone is very dedicated to the job and do everything with smile. Cleaning is on the very high level.

  • Sport & Leisure
    6.0

    Team of animation give shine on everything. They will make that this hollyday lapse unforgettable. Start from there kindness, friendliness and they will to help you in anything . Really, if you have some problem or you need something one of these great guys will fix that. Boca with his unimaginable talent as entertainer will make that your children never get boredom, Kareem so helpfull and friendly, Jamaica and Kimo so warm, sweety and ofcourse my dear friend Sepestian. He was always there to help us with everything we need, so caring, charming, warm, make you feel as you're home. I think i dont have a lot of words to describe energy that have these team. They work as one, real proffesional, commitment, like they know you long time. Because of them I will come back always here and recommend this hotel to my frined.

  • Hotel
    6.0

    Very beautiful hotel, like mini city, with all kind of restaurant, very clean, very nice aqua park.

  • Location
    6.0

    I was three times in Hurghada, and I can say for sure that this is one of the most beautiful beach in Hurghada.

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Elena
Great holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
Particularly worth mentioning animation team. Very cool guys, working 1000%. Very friendly and cheerful. Evening shows are just amazing. Bocca, Mido, Momo, Olga, Katya, Kimo, you are the best! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mathew
Best holiday ever
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
Well what can I say apart from wow everything was fantastic. the only bad point was when we arrived we where in a room that I thought was a bit to small for me my wife and 2 kids but that was sorted out within a few hours with a room change. The entertainment team ( mido brown, boca,Kareen,moriso,mono,and all the rest off the brilliant team)are the best. Very very friendly and helpful always there to help nothing was ever a problem. Thanks to everyone for a really good holiday. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Hannah
Just what the Dr orderd
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
Me and My husband and another couple spent 7 days at the Sunrise Royal Markdi hotel. It was absolute fantastic the staff couldn't have been friendlier. The a La cart restaurants have a good Varity of food on offer. My favourite was the Egyptian one as the food was very different but so tasty and had a good ambience. Our Room was clean, a good size with a nice balcony view. Another reason our holiday was so enjoyable was because of the entertainment team. They were brilliant there was plenty going on for adults and kids at all times throughout ... the day. They worked none stopped to make sure your holiday was all you wanted to be, if you had any problems they tried their best to sort it out. You always felt welcome from the moment you stepped into to the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Simon
Outstanding again!
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
Stayed here again for our fourth visit. Things just keep getting better. The choice of a la carte restaurants is second to none and the quality of food and choice is maintained throughout each restaurant. The staff are extremely helpful and friendly and really do welcome you home! Right on the beach and with a wide range of pools and now a new set of water slides just opened. We have never been back to any holiday hotel before but are already planning our fifth and sixth visits. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ollie
Great resort, great food, great animation team.
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
Just got back from the resort. I went with my gf and another couple. The standards in the hotel were brill, all areas, rooms, and corridors were spotless (dont think we saw even 1 pest while there) The food was good in the buffet restaurant and excellent on the whole in the other restaurants (Asian or Egyptian was the best) our only comment is there could have been more fresh fruit available. Drinks were good overall and there was never really a wait for the bar although only the basic spirits? no liqueurs for more interesting cocktails( which would ... of made it perfect. Staff overall friendly, we found the chaps on the desk a bit surly but still efficient at answering questions. Our highlights of the holiday was the guys at the Egyptian restaurant (la goose!) who were great fun, and of course the one and only Morrisiooooo, who looked out for us all holiday and always had a smile on his face - just a shame he wasnt that good at archery) To wrap up this is a great resort and well worth a visit. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Rowan
Amazing week :)
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2014
We visited Sunrise in early october with another couple, after booking through thomas cook online. On arrival (late at night) we were greeted with so many friendly faces, and offered a late night meal, which was much needed after the long flight. The next day we met Mohammed the Thomas Cook Rep who did everything to make you feel welcome, his little tips such as the red flag one really helped on the holiday. During the holiday we visited a couple of the a la carte restaurants our favorite was defiantly the Egyptian (thanks Mufasa/Laguse) the atmosphere was we amazing ..., and the food was to die for, we felt so relaxed and the staff couldn't do enough for us. A close second was the Asian, which could have been the best I have ever tasted. Again the staff was amazing. During our time the T-bone restaurant had been moved to the Italian, a little disappointing as was hoping for some nice pasta, all the same was lovely. We mainly ate breakfast in the Mexican restuarant as it was near to our room but ate in the main restuarnt once, many different choice, bit of a shame not much fresh fruit, seemed to improve later in the week though. Lunch we either ate in the main resturant or the Pergola bar, again many choices available. Not normally one for doing anything with the entertainment team, I thoroughly enjoyed the Archery with Moris he made if fun and enjoying and managed to get us to come back and try some more, even if he was rubbish haha. The entertainment team as a whole is the best I have ever seen, all members go out of their way to make you feel relaxed, all so open and friendly, they truly are a credit to the resort. Even in the evening they would come and make sure you are all okay, they work some crazy hours but they always had a smile on their face. We didn't see much of the nighttime entertainment (as we were normally eating) but we caught the dance show. amazing, some very talented people. The weather was amazing throughout our stay. We could always get a beach lounger by the pool and even by the beach. The pool was always refreshing, the pool bar was always a nice stop off on our swim around. Staying in block 38 we had a short walk to the main area, the room was always fresh and clean, with new bottles of water and towels each day. I even managed to have some towel art which made my day. Everyone in the hotel were so friendly from gardener to manager, everyone would say hello, smile at you and ask if everyone was okay. This was one of the best holidays I have had, only down side would have been the choice of spirits available, still enjoyable though. We will defiantly will be returning.! # note regarding the airport. We had looked up about this before travelling and i would advise the same to everyone else. You need a visa to enter Hurgada (thomas cook didn't inform you of this on the plane) when you enter arrivals there are lots of men holding plaques saying follow us for visa and stands half way down you think they are legit but they will cost you more, turn left when entering and you will see "The Bank" buy your visa there, so you know you wont be conned. I did feel like I was at a cattle market during the whole process and lucky to have 2 men with me, at times I did feel scared, would have been horrible traveling alone. See you again Sunrise read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Maria
Great resort and the best animation team
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2014
Excellent hotel, fantastic staff, great service and the beach like a fairytale. Best of all - Animation team - Kareem, Olga, Boca, Mizo.. They will make you feel as comfortable as in your home. All the girls and boys are so helpfull, walking around from morning till evening with a smile and always ready to help and solve a problem. Plenty of activities in daytime no time to get bored and they aren't pushing anyone if you just want to relax. Nice shows in the evening followed by a disco, bingo, karaoke and plenty more. You must visit this hotel!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sam
Amazing hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2014
The animation team to start with just make the holiday there's the best animation i have ever seen they do anything for you and bend over backwards to help they are lovely to talk to and are like a family by the end of the holiday. The food i cant fault everything was cooked perfect and really tasty there was always something to eat in the buffet restaurants and the al carte restaurants was even better easier to book and even if the restaurants was fully booked they would do anything they could to get you in to make your ... holiday even better. The room was always clean and towels and bedding was always fresh. To all the staff you made the holiday one to remember and we will defiantly will be coming back home. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ania
Great hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2014
It was a wonderful and memorable vacation at the hotel Sunrise Royal Makadi. I will start from the front desc, very patient people (I do not speak good english). Hotel is beautiful, clean, well-kep. something wonderful!!!!! when it comes to food I have to say that everything was delicious and vairied and a delightfully service. Fond memories of swimming pools barmen who always cared about us. We had a great room overlooking the pool, comfortable, everywhere we close. BUT most pleasant memories animation team especially YASSER, KAREEM, JOHN AND RASHED OF THEM WILL NEVER GET BORED. For them we would ... return for the year to the Royal Makadi Thank you very much for the best holiday in my life! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Leanne
The best animation team I have ever met
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
After reading all the great reviews before we went I couldn't wait to step foot in the hotel, and boy was I in for a surprise - it was better than i expected!! The hotel and it's grounds are immaculate, the guys there really do work all hours to make sure everything is looking perfect, whether it be the gardens, pool or the rooms, and there all so cheerful whilst doing it. Nothing is too much effort for anyone here and the staff really do make you feel like royalty, no matter what you need or need to know there's ... always someone around to help out. We found ourselves at the reception a few times inquiring about late check out / the a la carte restaurants etc and we were always promptly served and had excellent customer service. One of the main reasons we came here was due to the expanse of restaurants the hotel has, we went to each of the al a carte restaurants once and there was plenty of choice on each menu and the food was delicious, its a shame we weren't there another week to enjoy them all again. For anyone thinking about paying to go to the teppanyaki restaurant, do not be put off by the fact you need to pay, it was only about £15 each and it was the best night we had there. We went on a Sunday night and we were the only ones having teppanyaki, we got an incredible private show from the chef and the food. well I've never tasted meat as good as i had there. I would recommend starving yourself for the whole day before hand as there's so much food! But don't be fooled, the main buffet restaurant is certainly not a downgrade on the other restaurants, we even chose to eat there on alot days over the a la cartes as the there was so much food to choose from and they have a different themed night every night. We have been to past hotels were the food is a little bland, but there's plenty of variety here, we were never ill off it and everything was always delicious. But for us our holiday was made perfect by the animation team, I have been to plenty of countries and hotels and never have i come across a team of people that put every breathe they took into making our holiday that extra bit special. They work incredibly hard in not just making sure there's activities for people to do but also making sure no one has any problems within the rest of the hotel, if there are any problems they are immediately raised by the animation team and resolved promptly. They are the reason I would come back to this hotel time and time again. I'd personally like to say a massive thanks to both Kareem and Moresio from the animation team!! Kareem your energy is incredible and the effort you go to to make sure every single person in that hotel is happy is certainly worth more than the 6 stars I can rate you on here, you do an amazing job and I really hope your management see that! But for me the highlight of the holiday would be meeting Moresio, you really were the heart of our 'archery team' and you certainly brought the whole group closer together, because of you I've hopefully met some friends for life and I hope you'll be one of them. You made archery so much fun and everyday you went that extra mile to come and chat to us to make sure everything was ok and make sure we had no problems. I would hope the management recognise your qualities and put you in more show's if your back for another season, your definitely good enough!! For the whole 2 weeks we never encountered a single problem and I would 100% recommend this hotel to everyone i know, I am already thinking about my next visit read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Natalie
Amazing
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
The hotel is fantastic. Couldnt fault it! We had a problem on arrival with our room door not working properly and straight away Kareem (entertainment) was quick to solve the problem! Much better room we was moved to, beautiful views, clean and hygenic and overall amazing! There are many many a la carte restaurants to choose from such as the Italian, Asian and Steak and they are just a couple! The main buffet caters for all nationalities and there is plenty of choice) be careful if your on a diet! You wont be able to resist!!! Beautiful pools and ... so many sunbeds youll never be without! The beach is on the back of the hotel with private sunbeds, jetty and beautiful coral reef!!! Entertainment is available all day everyday! fantastic! read hotel review
  • Room
    6.0

    beautiful, large size, queen size bed, air con, safe, balcony etc!

  • Gastronomy
    6.0

    restaurants are endless :) plenty to choose from all the time. the quality of food is good and i never went hungry! Waiters are quick to clean and bring drinks. no need to tip in this hotel, not like sharm el sheikh where your expected to..staff here are genuinley happy to help all of the time.

  • Service
    6.0

    STAFF ARE AMAZING!!!!!! Evertbodies english is very well spoken, any problems easily understood and rectified straight away :) Room service is wonderful, clean sheets and bath towels everyday if needed.

  • Sport & Leisure
    6.0

    Sports activities are available! Archery, football, tennis courts, aqua areobics, water polo, volleyball...its vall available! the beach is beautiful and clean, water cystal clear! pool very clean, and there is a pool bar! result! STAFF - entertainment staff do an outstanding job. Special thanks to Kareem - helped us with our room problembstraight away. He is fantastc at his job. Mido Brown also amazing :) Gazhel was our shuffle board main man! will miss him terribly! such a lovely man!!! Mostafa - manager in thevItalian restaurant (used to work on the pergola bar). he is the one reason we revisted this hotel for the second time. Never let us go without, stays in contact, a genuinley lovely person. My ALL TIME FAVOURITE STAFF MEMBER!!! we miss you - Tom and Natz xxx

  • Hotel
    6.0

    The hotel is fantastic. Couldnt fault it! We had a problem on arrival with our room door not working properly and straight away Kareem (entertainment) was quick to solve the problem! Much better room we was moved to, beautiful views, clean and hygenic and overall amazing! There are many many a la carte restaurants to choose from such as the Italian, Asian and Steak and they are just a couple! The main buffet caters for all nationalities and there is plenty of choice :) be careful if your on a diet! You wont be able to resist!!! Beautiful pools and so many sunbeds youll never be without! The beach is on the back of the hotel with private sunbeds, jetty and beautiful coral reef!!! Entertainment is available all day everyday! fantastic!

  • Location
    6.0

    Airport is only 2o minutes away - perfect. Beautiful market area in the hotel and on the beach if you like to shop :) Plenty of excursions to do so so many things to explore

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Ian
Wonderful holiday. Happy times
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
We have just got back on Friday. From a two week holiday with my wife. We loved it. We visited the Asian and Italian restaurant. You can visit them as many times as you like. The chief came out and asked how the food was. We loved it. bar staff where great very friend. The animation where the best 16 of them. They are around all day long. any problem just tell them and they will do there best to sort it out for you. Sepastian was lots of fun. He made us feel at home. when we left, he ... saw us off. We had a meal with all of the managers and they where very friendly. food was wonderfully. They talked you and wanted to know if there was any problems or if they could make you holiday better. All of the staff at this hotel where great and always said hello. Thank you for a wonderful holiday, Ian read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kevin
Best hotel we have ever stayed in.
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
The hotel is a superb It's a huge hotel with over 700 rooms. The hotel is well looked after by the maintainance team, a good they do as well, because I could not find fault with the place. The hotel is extremely clean, there are staff constantly going around brushing up, wiping tables etc. We had breakfast in the Mexican restaurant which was fine, the big plus for me was, they serve breakfast until 11 o clock. This is good if you don't want to get up early every morning and have to rush for breakfast. As for the guests ..., there is a big mixture of British, Russian, Czech and Egypyian. No problems with any of the nationalities to be honest. There is a good age range from 1 to 70, it caters for ages. read hotel review
  • Room
    6.0

    Our room location in block 15 was just what we required and as I've said before the cleaner Anwar was really helpful and kept the room spotlessly clean and even tidyed up after us. The rooms are a good size and had everything we required. The air conditioning was a little noises but worked great. There was a safe in the room as at no extra cost.

  • Gastronomy
    6.0

    We ate in 5 of the restuarants in the week we were there, the Asian being our favourite, the food and level of service by the waiters in all of the restuarants was first class. The food was also superb, all of them spotlessly clean. We gave the waiters a £2 on each occasion that we ate but did not feel presurreised into giving tips, the same can be said of the waiters and bar staff around the Pergola bar day or night. Nina the barman at the Pergola bar was great, good fun.

  • Service
    6.0

    This to my wife and myself is were this hotel leaves all the other hotels we have stayed well in the shade. The level of friendliness of the staff, special mentions go to John, kareem, Mido brown, Morris & mono. These guys in our opinion went out of their way to ensure that we had a great holiday, constantly asking if everything was ok. (Other hotels should take note), this is the level of service I would now expect from anywhere I go on future holidays. Nothing was too much trouble. All the animation team deserve a mention as they all try and help you. Guest services deservea mention, the reasons are, our daughter and her fiancé were still on their holiday at the hotel when we arrived, what they did for us was, on the night we arrived, she asked could they book the 4 of us into 1 of the splendid restaraunts for the following evening even before we set off from Manchester, we apparently never even had a room number given to us at that time. Later on in the evening she went back and found that they had put us onto the 3rd floor, my wife has difficulty walking and climbing stairs, she explained to guest services and they then changed our room to a ground floor Instantly. We did not know any of this until we checked and our daughter told us what they had done for us. Our cleaner a war in block 15 was so helpful and our room was spotless, so a big thank you to him. Finally because my wife has back problems we needed to extend our check out time in our room, you are supposed to check out at 12 , guest services extended this until 4 o clock at no extra cost. That is top service in anyone's book.

  • Sport & Leisure
    6.0

    Kareem was the water polo king

  • Hotel
    6.0

    The hotel is a superb It's a huge hotel with over 700 rooms. The hotel is well looked after by the maintainance team, a good they do as well, because I could not find fault with the place. The hotel is extremely clean, there are staff constantly going around brushing up, wiping tables etc. We had breakfast in the Mexican restaurant which was fine, the big plus for me was, they serve breakfast until 11 o clock. This is good if you don't want to get up early every morning and have to rush for breakfast. As for the guests, there is a big mixture of British, Russian, Czech and Egypyian. No problems with any of the nationalities to be honest. There is a good age range from 1 to 70, it caters for ages.

  • Location
    6.0

    The beach is "attached" to the hotel, just at the end of 1 of the pools. It also has beautiful gardens, which are kept in check by a full time gardening team, day and night. The transfer is great 30 minutes from hurghada airport. There are approx 12 shops or more on the hotel complex which cater for all your needs if you run short of something or are looking for a souvenir. I think a special mention for the " Sand men" Waleed & his brother (Picasso the artist) should be put on here as we had some great fun with both of them while bartering with them, without being 'pushy'. They never once tried to charge ridiculous prices and their sand work is really good. We never did any excursions but I believe from other guests we did speak to they thought they were a little over priced.

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Carolyn
Wow!
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
A fantastic hotel with everything for all age ranges. Very clean and amazing service from all of the staff but especially the animation team and bar staff. As an all inclusive resort it offers a wide range of food choices for all age groups and nationalities. read hotel review
  • Room
    6.0

    The room was a great size with everything we needed, a fridge, kettle and coffee/sugar etc supplied, safe, telephone, tv air conditoning. Cleaned daily with regular towel changes and fridge and coffee replenished regularly.

  • Gastronomy
    6.0

    We dined mainly in the a la carte restaurants as the main restaurant was quite busy but also served a good range of foods for all nationalities and age ranges. There are several a la carte restaurants and we ate at the Asian, Mexican, Mediterranean and Italian but there are several others to choose from also. The standard of food and service is great and we are looking forward to trying some of the others next year. On our night at the Asian it was our wedding anniversary and a cake with a candle was brought out with all the staff singing, dancing and playing drums!! Fantastic!

  • Service
    6.0

    The most friendly staff we have ever encountered in any hotel. Genuinely helpful and easy to communicate with as most staff can speak several languages. Our room was cleaned daily to a high standard and the hotel was clean throughout, On arrival we discovered that the air conditioner was very noisy and contacted reception who responded immediately and moved us to another room.

  • Sport & Leisure
    6.0

    There is something to do all day long if you wish, the entertainment team work very hard to try and involve everyone from all age groups in a varied activity programme. We particularly enjoyed boccia, shuffle board, water polo and water aerobics. But there is lots for young children, teenagers and adults to do. There is free wi fi available in the lobby which can also be accessed around the pool area. I did not use this but several people doing so and they didn't seem to be having any problems with this. There are plenty of sun beds around the pool and on the beach and we had no prblem finding one. The cleanliness around the pool area and beach is great, staff constantly walking around picking up empty cups/ bottles etc and ensuring it is kept tidy.

  • Hotel
    6.0

    A fantastic hotel with everything for all age ranges. Very clean and amazing service from all of the staff but especially the animation team and bar staff. As an all inclusive resort it offers a wide range of food choices for all age groups and nationalities.

  • Location
    6.0

    We have really enjoyed this holiday and will be definitely booking again. Set on the beach and a short bus/taxi into the main town it can be as quiet a holiday or as busy as you choose. We went on an excursion to Luxor and enjoyed seeing some of Egypts history but there are lots of other trips to book to suit all.

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Chris
Fantastic holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2014
We thoroughly enjoyed our holiday at the Sunrise Royal Makadi. The hotel, beach and amenities were excellent and the animation team were fantastic. A mention must go to Kareem, Brown, Yassah and many others whose names I forget. The only thing we could complain about was the horrible smell that arose everytime the gardeners watered the gardens. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Samantha
Fantastic holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
The hotel and it's grounds are fabulous. All the staff there really do work hard and all hours to make sure everything is looking perfect, right from the gardens / pool to the rooms / public areas. Nothing is too much trouble or effort for anyone here and the staff really do make you feel welcome, no matter what you need or need to know there's always someone around to help out. Visited the reception / front desk a few times for various reasons (wifi / late check out) and received prompt and excellent customer service especially from Tarek. read hotel review
  • Room
    5.0

    Stayed in a double room in block 10. Viewed a junior suite plus a twin room and all rooms were good size, clean and comfortable.

  • Gastronomy
    6.0

    We were so impressed with the choice al la carte restaurants (7 in total) as well as the standard restaurants. We went to all the restaurants and in each one the food was cooked to perfection. There was plenty of choice on all the menus and the staff were wonderful. There was something there for everyone ranging from Asian through to Italian and Mexican. We opted to have a Teppanyaki one evening (need to book in advance) which cost about £15 each and boy was it worth it. Not only did we get a fantastic show from the chef (Ahmed) but the food was absolutely delicious - and so much food !! Even though we spent most evenings al la carting it, the main buffet restaurant was certainly not a let down. We ate here on a couple of occasions and there was always plenty of food to choose from and cooked really well. Main Restaurant got a bit chaotic at times but not enough to put you off.

  • Service
    6.0

    Amazing service from all staff. Nothing was too much trouble. The Guest Relations and Management at this hotel are always visible and can generally be seen walking around the resort asking guests if everything is ok, and if there was anything they needed.

  • Sport & Leisure
    6.0

    The hotel has 4 good size pools including Family Pool 2, the Sports Pool, the Corner Pool off the main pool, and a VIP/Entitled Guests pool. We spent most of our time by the Family Pool 2 which had a nice little bar and seating area. Our barman (Mohammed) was always attentive (always checking to make sure we had bottled water) but was also one of the nicest guys you could meet. The animation team are an absolute credit to this hotel! They are cheery, professional and the most friendly people you could ever meet. Although we didn't join in with the games they didn't hassle us and but still stopped by for a chat and make sure everything was ok. A special thank you to John, Mido Brown, Boco and Gazal.

  • Hotel
    6.0

    The hotel and it's grounds are fabulous. All the staff there really do work hard and all hours to make sure everything is looking perfect, right from the gardens / pool to the rooms / public areas. Nothing is too much trouble or effort for anyone here and the staff really do make you feel welcome, no matter what you need or need to know there's always someone around to help out. Visited the reception / front desk a few times for various reasons (wifi / late check out) and received prompt and excellent customer service especially from Tarek.

  • Location
    6.0

    Hotel is approximately 30 min drive from Hurghada Airport in the wonderful resort of Makadi Bay The hotel has 4 good size pools including Family Pool 2, the Sports Pool, the Corner Pool off the main pool, and a VIP/Entitled Guests pool. We spent most of our time by the Family Pool 2 which had a nice little bar and seating area. Our barman (Mohammed) was always attentive (always checking to make sure we had bottled water) but was also one of the nicest guys you could meet.

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Scott
A fantastic stay; very difficult to beat this!
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2014
Decent size rooms which were very clean. Beautiful gardens which are extremely well maintained. 8 restaurants to eat in (which I did) and all of them were amazing; particularly the Asian restaurant. A mix of Egyptian, German, Russian and British tourists were present during my stay and there appeared to be no issues what so ever. read hotel review
  • Room
    6.0

    The room was very spacious with its own balcony. Very good air con system and TV. The room had a fridge which was stocked everyday with fresh bottled water. Tea and Coffee making facilities were in the room too. The bathroom was a good size also with a huge mirror and shower.

  • Gastronomy
    6.0

    8 restaurants, 7 of them A La Carte. I made a point of eating in all of the restaurants and all of them were delicious. The main buffet restaurant was a bit chaotic at times due to the amount of people but the food was presented well and was delicious. I simply cannot fault any of the A La Carte restaurants, there is a steak house, an Italian, an Asian, a Mexican, a Mediterranean, a Greek fish restuarant and a Bedouin (Egyptian) restaurant.

  • Service
    6.0

    All of the staff I met could not do enough to help, 95% could speak at least one foreign language very well and at no point did I feel a huge 'language barrier'. The cleaner was superb and went out of his way to ensure the rooms were spotless at all times. At one point he even lined up the toiletries bottles I had taken in size order so they looked better! The complex has a pharmacy which is well stocked and was very useful for my brother and I who did struggle for 1 day. Some 'over the counter' tablets later and we were fine!

  • Sport & Leisure
    6.0

    The pools (4 I think) were all very clean and had plenty of activities going on at all times; water polo, volleyball and aqua aerobics as well as the slides. Surrounding the pools are large wooden shelters from the sun and plenty of sunbeds, each shelter has its own dedicated privacy screen too for added shade. The beach is beautiful and the sand is bright white! Turquoise sea with a great view as well!

  • Hotel
    6.0

    Decent size rooms which were very clean. Beautiful gardens which are extremely well maintained. 8 restaurants to eat in (which I did) and all of them were amazing; particularly the Asian restaurant. A mix of Egyptian, German, Russian and British tourists were present during my stay and there appeared to be no issues what so ever.

  • Location
    6.0

    The beach was within a 1 minute walk of almost all of the restaurants, within 1 minute of the main swimming pool and the snack bar for lunchtimes etc. Hurghada is approximately 30 mins away by coach and is easy to get to. The complex has an array of shops for souvenirs or keepsakes as well as the main market a not to testing walk through the next complex. (If it isn't too hot!) A special mention must be made to the animation team; these guys work in customer relations as well as organising the daily activities. This included everything from water aerobics, to shuffleboard, to archery and darts.

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Niki
The best - read on
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
I am writing this as a returner to the Sunrise Royal Makadi Hotel. It is not our normal practise to revisit the same hotel as we do like to try new countries and hotels however we had a really good holiday here in June 2014 that we did rebook for September 2014 with the hope that it would be a similar good experience. On the plane home this week my husband and I were discussing the holiday and both said separately it was the best holiday ever!!! Why? - I will share our experiences. read hotel review
  • Room
    6.0

    The rooms - we had a room with double bed in Block 16 which is near the main pool. Naser our room attendant was so meticulous with cleaning our room and we also had some towel art! The fridge is replenished with bottled water each day along with pepsi and fanta each week. We like this location as it close to the facilities and not having travelled with children it is more of the adult area with music from DJ Zidan. If you like the idea of the new water flumes then block 10 is your best place to be. Some of our friends liked block 38 near family pool 2 which is delightful and quiet.

  • Gastronomy
    6.0

    We do like our food and the variety at the hotel is amazing. You have the option of the fantastic main restaurant with some al fresco seating for all meals or the options of the 7 specialist restaurants that are, La Trattoria (Italian), Asian, Dalila (Mediterranean), T-Bones (Steak), El Paso (Mexican), El Arabbeya (Arabic) and Sirene (Greek). There is an amazing electronic booking system for these restaurants where you can choose 1 of 2 sittings to suit your holiday. You can also go the Mexican restaurant for breakfast if you prefer. It is smaller than the main restaurant and 'calmer' and we had the option of paying $3 for a freshly squeezed juice as an alternative to the apple, pineapple or orange that is always available. There are snacks at the Pergola bar too which are individually cooked pastas, pizzas, burgers or hotdogs for those that can't wait until the main restaurants open - we did this a couple of times and the quality of the food is tops. Our favourite waiter was Karam who was so good getting me herbal tea with lemon as I had arrived with a cold!

  • Service
    6.0

    For me the best team are the Guest Service Team headed up by Mr Medo Ali. They welcome any feedback and they will resolve any issues for you. For example we had a problem with our air con in the room this time and it was resolved within 1 hour. We also had an issue of other guests turning the music down in the animation box when DJ Zidan wasnt there, even though we had sun beds on the music plaza! If you don't let the team know if you have any concerns they are not able to resol

  • Sport & Leisure
    6.0

    Then we have the animation team headed by Ossama. They have an animation box at the main pool where DJ Zidan plays music during the day and then the team will offer you the option to take part in events from archery (Moris) to aquarobics (BoCa, Mezo). There are also more sedate options like yoga (Medo B, Kareem). Sebastian, Silvie, Natalie, John, Jamaica, Julia and Kate have become good friends and are so key to the animation team and the hotel inviting you to join events (that I have to confess I didn't do so cant list them - I was on a relax sun bathe holiday!!!). There are others in the team that I may have not mentioned (sorry) however the team are just like a family and will look after you so well. The animation team have a full list of events including in the evening pool party and beach party which are all within the complex and so much fun!!!!

  • Hotel
    6.0

    I am writing this as a returner to the Sunrise Royal Makadi Hotel. It is not our normal practise to revisit the same hotel as we do like to try new countries and hotels however we had a really good holiday here in June 2014 that we did rebook for September 2014 with the hope that it would be a similar good experience. On the plane home this week my husband and I were discussing the holiday and both said separately it was the best holiday ever!!! Why? - I will share our experiences.

  • Location
    6.0

    The rooms - we had a room with double bed in Block 16 which is near the main pool. Naser our room attendant was so meticulous with cleaning our room and we also had some towel art! The fridge is replenished with bottled water each day along with pepsi and fanta each week. We like this location as it close to the facilities and not having travelled with children it is more of the adult area with music from DJ Zidan. If you like the idea of the new water flumes then block 10 is your best place to be. Some of our friends liked block 38 near family pool 2 which is delightful and quiet.

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Paul
Another great holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Another great stay at the SRM for my wife and i, already booked for next year,check in was painless and fast a cold towel was provided to freshen up,we were in our room within 20min.Everybody from the cleaners to the managers were friendly and helpful,the food was of a good quality with plenty of choice,after eating in the restaurants the chef and the manager would visit each table to ask if everything was ok(nice touch) Quite a bit of building work going on while we were there but dissruption was kept to a minimum.All ... the annimation team were very friendly,helpfull and full of energy but not intrusive,a special mention to john and kareem who as ever treated us like special friends(Dont miss the annimation team shows they are excellent)We stayed in the complex throughout our stay as its like a little village with everything you need.Finally a very special mention to our friend Salah the bar manager at the VIP pool.See you all in april. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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