SUNRISE Select Royal Makadi Resort(4.5 stars)

Hurghada, Makadi Bay, Red Sea View on map

Average rating

6,619 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.7
  • Location
    5.6
  • Food and Drinks
    5.6
  • Sport & entertain
    5.8
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2826 hotel reviews for undefinedsorted by travel date
Susan
A fantastic holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Lovely hotel, even better staff. Lots of restaurants serving different food and all was well cooked and something for everyone. Varied guests, British, German, Russian, Spanish. read hotel review
  • Room
    6.0

    The family room was clean, spacious and with air conditioning. Had a safe and fridge with water. 2 televisions and adequate bathroom.

  • Gastronomy
    6.0

    All the restaurants are fantastic with plentiful food, you will not go hungry with something for everyone. Being peak season, it does get busy but if you get to the main restaurant for lunch before 1pm then this was not a problem. Same with dinner, before 8 is easier to get a seat. We ate at the Mexican for breakfast which was the same food as the main restaurant but on a smaller scale and much more personal. The omelette chef here (Nassar I think was his name) always had a big smile for me when I arrived and was so friendly. One of the waiters Ahmed was here at breakfast, in the Mediterranean for lunch and the Bedouin for dinner. He was fantastic and so friendly. The kids loved him and always wanted to go to his restaurants to see him.

  • Service
    6.0

    All of the staff were friendly and spoke well in English. I had to get some antibiotics from the pharmacy and although expensive was able to get them without even seeing a doctor (I knew what I needed).

  • Sport & Leisure
    6.0

    We stayed around the Family pool 2 for most of the 2 weeks and got to know Mohammed (barman) and Hassan (pool man) really well, they were always happy and loved chatting to us. Again, the boys loved them and they were always eager to please. What the made holiday even more special was the Entertainment Team. They all work so hard to make sure everyone is happy and checking that there are no problems. We decided to have a go at the shuffleboard where we met Sepastian. What an amazing guy! He was so happy to see us every day and helped the boys become "champions" at the shuffleboard. He always had a smile on his face and it was one of our highlights everyday to play with him. He is an asset to the Sunrise and wish him all the best for the future.

  • Hotel
    6.0

    Lovely hotel, even better staff. Lots of restaurants serving different food and all was well cooked and something for everyone. Varied guests, British, German, Russian, Spanish.

  • Location
    6.0

    Beautifully kept gardens, on the beach which was clean and well kept. Few excursions on offer, we did a couple and had fun. Nothing in immediate vicinity but didn't feel the need to venture out.

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Julie
Fantastic Animation Team loved every minute of hol
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The Hotel surpassed my expectations. I have to say the Animation Team was amazing, very friendly, very helpful. Nothing was too much trouble. Kareem, Silvi, Gazal were fantastic. Kareem was brilliant, I am going to miss the Team a lot!! :) I certainly hope to go back and meet them again and I have never returned to a hotel I have been to before. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Antony
Holiday to remember at the Sunrise Royal Makadi
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Great hotel with professional, genuine staff who really cared and provided my family with a totally professional service throughout our stay. Over two weeks we did have some problems but were sorted out without delay and this wonderful service continued until I left the hotel This team made our holiday special read hotel review
  • Room
    6.0

    Good very clean and comfortable with great amusing housekeeping staff. Every day there was a surprise waiting for us all!

  • Gastronomy
    6.0

    The main restaurant was quite busy at times but with so many restaurants about we were able to visit the other more quieter restaurants where the staff got to know us really well good service and good food

  • Service
    6.0

    All aspects of the serviced was brilliant reception areas to the restaurant staff who were amazing with all the young diners especially at the Mxeican and round the world restaurants The reception lounge bar staff were brilliant every day without fail and the animation team headed by Osama were utterly and totally professional from morning until night as can be highlighted by the examples of them delivering water to me daily when I was on the beach to staying with me and my family when our privately arranged airport transfer failed to turn up on time Two of the team Kareem and Sylvia spent 40 minutes talking to the taxi company and stayed with us until the car arrived even though they had a show to prepare for and we were by now just 'departing guests' Service beyond the norm

  • Sport & Leisure
    6.0

    Again lots to do with such a great animation team who were really involved with all the activities and were funny throughout the day One of the team, Gazal was a great musician in his own right and entertained everyone really well with everyone of his great performances The animation team became our real friends and we thank them all for the kindness and professionalism; especially Gazal, Sylvia and Kareem

  • Hotel
    6.0

    Great hotel with professional, genuine staff who really cared and provided my family with a totally professional service throughout our stay. Over two weeks we did have some problems but were sorted out without delay and this wonderful service continued until I left the hotel This team made our holiday special

  • Location
    5.0

    A great location with some great local facilities and close enough to the airport

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Sophie
10/10 hotel and staff
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
We stayed at the sunrise makadi bay for two weeks in August with family and friends. We all agreed this was the best holiday we have been on!! The staff were incredible, the food and a la carte restaurants delicious and the animation team were the friendliest, most helpful and no hassle team we have ever come across! They made our holiday. Kareem is an absolute star and would do anything for you. Other stuff including gazal, yana, brown, moris, jamaica etc are all fantastic at what they do too! They always have a smile on their faces. The hotel ... is big however it was always so quiet strangely as there are many pools and restaurants to chose from. There was never a problem getting a sunbed. The men in the little shops are also great. Eric and Gerges were very friendly and we bought some gorgeous bags without being pestered. If you love a boat trip we definitely recommend ABDUL from blue waves on the beach. We wanted to bring him home with us! Such an amazing man. We had a great trip with them and it was definitely the best trip we have ever been on. And we've been on many. read hotel review
  • Room
    6.0

    Room was always clean by the great 'gamil' room 29106. It was not very close to reception but it was a nice walk to get away from the centre of the hotel.

  • Gastronomy
    6.0

    Great choice. Great management always on the ball. Great service and cleanliness. Best food we have had abroad

  • Service
    6.0

    Staff in the a la carte restaurants were again excellent and we preferred the a la cartes as they were more relaxed and enjoyable for us. However food in all the restaurants was delicious and plenty of choice. Service in all areas of the hotel was outstanding, from arriving late at night on a Tuesday and being offered a meal in the restaurant to leaving two weeks later with an amazing send off from the animation team. Nothing was too much trouble from the hotel as a whole.

  • Sport & Leisure
    6.0

    Couldn't rate the sports and entertainment high enough. They have something for everyone all the time!!! They encourage you to join in without being a pain. They are amazing at their job. Beach party is a must!!!

  • Hotel
    6.0

    We stayed at the sunrise makadi bay for two weeks in August with family and friends. We all agreed this was the best holiday we have been on!! The staff were incredible, the food and a la carte restaurants delicious and the animation team were the friendliest, most helpful and no hassle team we have ever come across! They made our holiday. Kareem is an absolute star and would do anything for you. Other stuff including gazal, yana, brown, moris, jamaica etc are all fantastic at what they do too! They always have a smile on their faces. The hotel is big however it was always so quiet strangely as there are many pools and restaurants to chose from. There was never a problem getting a sunbed. The men in the little shops are also great. Eric and Gerges were very friendly and we bought some gorgeous bags without being pestered. If you love a boat trip we definitely recommend ABDUL from blue waves on the beach. We wanted to bring him home with us! Such an amazing man. We had a great trip with them and it was definitely the best trip we have ever been on... And we've been on many.

  • Location
    6.0

    Many pools and the beach is gorgeous too. Didn't leave the hotel as we didn't feel like we had to. We had everything at our doorstep.

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Ilke
Great resort and such a lovely animation team
  • Recommended hotel
  • Singles
  • Beach holiday
  • August 2014
Well i can say the animationteam makes your holiday. All the girls and boys are so helpfull, walking around from morning till evening with a smile and always ready to help and solve a problem. Plenty of acitvities in daytime no time to get bored and they aren't pushing anyone if you just want to relax. Nice shows in the evening followed by a disco, bingo, karaoke and plenty more. All members of management, staff, reception, bar and restaurant are so friendley and try to make your stay as relaxed as possible. Resort very clean, gardens are wonderful, and food's ... more than enough with all the a la carte diners read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Aleksandra
"Jamaica is the best"
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
Excellent hotel,fantastic staff,greate service and the beach like a fairytale. Best of all - Animation team. They will make you feel as comfortable as in your home. This is so far our most beautiful holiday thanks to our friend,animator Jamaica. He is the best!!! You must visit this hotel. Best regards from Bosnian friends. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Adele
Amazing, paradise
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
This was the first time me and my friend had been to Egypt. Upon arrival the staff were very helpful and offered supper (night flight). We were very pleased with our room. It was cleaned everyday and the cleaner was really friendly. The hotel itself is wonderful, its like a little village) it's clean, well looked after and maintained. All the staff are friendly and really helpful. There is free wifi but it works best early morning. The pools are cleaned daily and are nice to cool down and relax. There are numerous restaurants and the food is delicious. ... The animation team made our holiday, they greeted us every morning and were happy to help with any requests/problems. They were always smiling and entertaining for the children. There was - Sepastian who played shuffleboard with our boys 4 times a day. He was friendly, helpful and made our holiday. He was great with the kids and went out his way to greet us everyday. Kareem who played water polo everyday and was always happy. He made sure we was having a nice holiday and offered his lap top when we needed wifi. He always made time for the kids too. John who asked how we were everyday. He helped with our flight home and was always joking with the kids. Boca - he made the animation team, he was the entertainer and the kids loved him. He dressed as a woman most days and made everyone laugh. In the evening shows he did fire dancing, walked on glass and balanced on swords. Our boys loved him! He did the kids disco and played games too. He was so funny) Overall the whole animation team made our holiday. They were great entertainment. Would highly recommend to anyone and would definately go again. The sandbuggying day out is a must!! Was an amazing holiday - like paradise. Will miss all the animation team. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Annabel
Absolutely loved every second
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The sunrise royal makadi bay resort is all you can ask for and more! The most important part of the hotel for me was the animation team! They all made my holiday amazing! Kareem, John, Gazal and Sepastian all made sure we enjoyed our time at the hotel and they are great fun to do activities with. They are easy to talk to and are all very talented. They all take care of you and make sure you're having a wonderful time. The daily shows we're amazing and the pool party was so much fun! The trips available we're also ... amazing! And even if you don't go on a trip there's so much to do in the hotel like water polo, aqua gym, archery, shuffle board, Zumba, Arabic lessons and so much more! I really enjoyed my stay and the sunrise royal makadi bay resort and I would recommended it to anyone! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Petra
Perfect holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
This vacation was perfect. Animation team were great. They were funny and helpful. Evening programs were creative. Sea was clean and beautiful.Hotel services were good. I very satisfied and will come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jane
Fantastic holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
The hotel was on the beach with plenty of coral to explore when snorkeling. It was very clean we were all inclusive. It also has seven al carte restaurants. read hotel review
  • Room
    6.0

    Our room was excellent TV, safe and kettle with tea and coffee provided. We had a fridge which was stocked daily with water and soft drinks at no extra cost.

  • Gastronomy
    6.0

    The quality of food was excellent in the main buffet if you couldn't find anything to eat you must be really picky. The Al la Cart's were excellent and the service was great.

  • Service
    6.0

    The staff were all polite and friendly and could speak very good English. Our room was cleaned daily. If you had any complaints they were sorted straight away not they we had any. We could not fault this hotel. The entertainment team were excellent especially Kareem, John, Sylvia, Ta Ta, BoCa and not forgetting Moris (OK).

  • Sport & Leisure
    6.0

    There was activities throughout the day and evening. The entertainment team came to the beach to see us everyday for a chat even if we didn't want to take part in the activities. They were excellent at there job as making us feel welcome.

  • Hotel
    6.0

    The hotel was on the beach with plenty of coral to explore when snorkeling. It was very clean we were all inclusive. It also has seven al carte restaurants.

  • Location
    6.0

    Our room was 2 mins walk from the beach, pool and restaurants. The hotel has shops. We went on excursions Luxor, Swimming with Dolphins and Jeep Safari

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Claire
Relaxing, hospitable, entertaining, family holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Wonderful holiday resort, ideal for families. Good all round holiday with a wonderful team of staff that take great pride in there hotel, and there guests, nothing is too much trouble. Entertainment staff always happy to help, and there knowledge of English language is next to none. Big thank you to Kareem, Mostafa, John, Elena, Deejay, and the rest of the team. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Natasha
Best holiday ever
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Just got back from a fantastic holiday at this amazing hotel, WOW what can I say, we travelled as a group of 4, my parents, my friend Annabel (16) and myself Natasha (14) and we all thoroughly enjoyed our stay, We would like to say a big thank you to all of the animation team, especially Kareem (Karen), Ghazal, Sebastian and John (Sharon) who made our holiday absolutely amazing and made us feel at home, they are all such a laugh and are always trying to get you involved in every activity such as- Water Polo, Shuffle Board, Aqua Gym ..., Archery and so much more! Also ask Kareem about his walking on water magic trick which stunned us all! With 7 al a carte restaurants there's always something for everyone. We went on 3 amazing trips whilst we were there including a jeep safari into the desert ( highly recommended) a trip to Mahmya (an island in the middle of the red sea) and a dolphin watching trip (very hit and miss but we were very lucky!) we did have a bit of a problem with the dolphin trip as we were picked up from our hotel over an hour late as the organisation of the trip had somehow forgotten us, but this was quickly resolved. overall the hotel, staff, shows and parties were amazing and I would like to thank all the staff and animation, for making our holiday amazing and we hope to return soon! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mina
Nice place
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Royal Makadi is a nice place to stay in. The food was good, Night Animation is very good, Clean rooms, and they make you feel comfortable. One of the problems was the mini-bar inside the room, it wasn't working from the first day, I'd to call the customer services so many times, finally they changed it with another one but it worked only for one day and then it was dead. I've made my reservation through a travel agent (a month ago), but he told me two days before arriving to Royal Makadi that they increased the prices and took ... more money, I'm not sure whether it's the hotel who raised the prices (and this shouldn't be because I've already made a reservation with a certain price) or it was the agent lying. Animation during the day is a little bit poor but fantastic at night. Most of the barmen were good but some weren't. I enjoyed my stay, and it's very probable that I'll go to Royal Makadi again read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
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Anne
Wonderful holiday in sunshine at sunrise makadi
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
the resort was perfect for a family holiday.rooms were clean and comfortable. the food was good and plenty of choice for all nationalities. all staff were pleasant and helpful but what made my holiday was the animation team especially BOCA. and KAREEM. They worked especially hard from morning to night and nothing was too much trouble. BOCA was wonderful with the children and i had so much fun watching him. A big thank you to the animation team and hope i will see you all again soon. read hotel review
  • Room
    5.0

    I had a twin room with bathroom which had air conditioning,patio, minibar,safe and telephone. Disappointed with TV as could not receive news in english.

  • Gastronomy
    5.0

    plenty restaurants to choose from rangeing from traditional to mediterranean, asian, mexican, italian several restaurants and bars including traditional fare. steak house, italian. mexican. asian and mediterranean.

  • Service
    6.0

    staff friendliness and many spoke various languiges. rooms were clean and additional services available eg laundry. clinic and pharmacy. reception staff were available at all times.

  • Sport & Leisure
    6.0

    Leisure activities included all kinds of sport, kids club, disco, shopping and internet access. The beach was clean and plenty sunbeds available with sunscreen. Selection of pools including a kiddies pool all with sunbeds with sunscreen.

  • Hotel
    6.0

    the resort was perfect for a family holiday.rooms were clean and comfortable. the food was good and plenty of choice for all nationalities. all staff were pleasant and helpful but what made my holiday was the animation team especially BOCA. and KAREEM. They worked especially hard from morning to night and nothing was too much trouble. BOCA was wonderful with the children and i had so much fun watching him. A big thank you to the animation team and hope i will see you all again soon.

  • Location
    6.0

    beautiful location and surroundings. close to beach. 25 minutes from Hurghada and airport. plenty of excursions available.

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Barbora
Very bautiful vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
There is everything fór 100% . There is Věry much of fond and drinks. Personal si realy over time working and animatoru like Kareem, Silvia are so goood. We were there fór second time and it was realy nice and beatiful vacation fór us. We like this hotel to much. There is everything All Right read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sophie
Best holiday we've ever had!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The hotel is fantastic, the restaurants and food were amazing. read hotel review
  • Room
    6.0

    Rooms were nice and had everything you needed!

  • Gastronomy
    6.0

    The best family holiday we've ever had!

  • Service
    6.0

    Service was great the waiters and bar staff are really friendly and remember your orders!

  • Sport & Leisure
    6.0

    The animation team are brilliant, Kareem and Silvie made our holiday great but they are all so good at what they do. A bunch of friendly, talented people, thank you for making our holiday special and we will definitely be back to see you!

  • Hotel
    6.0

    The hotel is fantastic, the restaurants and food were amazing.

  • Location
    6.0

    The hotel is right on the beach and the views from the room are beautiful!

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Callum
Fantastic animation team
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Just returned from a great holiday at the hotel. Had a fantastic time. Kareem is the man!! He is fantastic at his job, friendly, likes to encourage you to join in but no problem if you don't want to he made the holiday for me. Sylvia and Gazal were fabulous too, what can I say the Animation Team are just one big happy family and give their all to their jobs without them the hotel would just be another hotel. They make you feel welcome they invite you into their "animation family" and you feel like you have known them ... all your life. Kareem you are definitely in the right job you are most definitely a friend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lisa
Amazing
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Highly recommended, pools, rooms, staff, food were great but the animation team made our holiday especially Natalie and Momo they always made sure we didnt need anything and the kids loved Momo. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Matthew
Fantastic holiday!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
This holiday has been one of the best we have been to! The Sunrise Royal Makadi is massive and has plenty on offer and is also located right on the beach so you don't even have to leave the resort. We went as a family with our 3 children aged 11, 7 and 3 and with my parents. The two rooms we stayed in were huge and comfortable which were located next to the family pool which was ideal for us as we spent most of our time by that pool. There is plenty of choice when it comes to ... food whether you eat in the main buffet restaurant or dine in one of the many a'la carte restaurants, my favourite was the Mexican my dads was the Tbone, there's something for everyone. The new water slides was not finished while we were there but could see it coming along and looks great. We had 3 birthdays whist over there and they celebrated all of them with cake and drums which was fantastic. Finally I would like to say and I think this is the most important that ALL the staff from the room cleaners to the barmen to the reception staff and entertainment team could not of done more for us if they wanted to. It made our holiday that much more special and everyone of Royal Makadi's staff are a credit to the hotel and the Egyptian people and would like to say a big big thanks to all of them for giving us a fantastic holiday! Would definitely recommend and would definitely come back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Natalie
Fantastic in every when
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
This is the second time we have been to this hotel and both time we have had a great time. The staff are amazing and go above and beyond to make sure that everyone has a great holiday. The food is good and the rooms are large and very clean. There are all nationalities at the hotel, unfortunately some guests are very disrespectful of other guest and staff but of course this is not the hotels fault, the pools are clean. We will definitely be returning in the future. read hotel review
  • Room
    6.0

    Very large rooms, with everything that you could want it them. With a minibar, tea and coffee, a safe, telephone, hair dryer, TV, Every room has a balcony .

  • Gastronomy
    6.0

    The variety of food is enough to suit everyone. There are many different restaurants and all are very good both food, cleanliness and staff. Our only complaint would be that often we struggled to get a table in the main restaurant and when we did they often didn't seat the 7 in our group. But on saying that when we did find a table the staff were always helpful to set the table up for us.

  • Service
    6.0

    The service is excellent from the entertainment staff , to the cleaning staff they work extremely hard and always have a smile on their face. The staff all seem to speak a great variety of languages. The rooms are very large and kept very clean. Any problems are dealt with quickly and efficiently

  • Sport & Leisure
    6.0

    The entertainment is amazing there is something going on all of the time but you are not forced to join in but are just told daily what is going on and where. The activities that we did join in with were well run and really enjoyable. The pool party and beach party were enjoyed by the teenagers in our group. The pools and the beach were clean and looked after. Sun beds are plentiful but as for all hotels at busy times there are never enough by the pool but then you just go to another pool or the beach.

  • Hotel
    6.0

    This is the second time we have been to this hotel and both time we have had a great time. The staff are amazing and go above and beyond to make sure that everyone has a great holiday. The food is good and the rooms are large and very clean. There are all nationalities at the hotel, unfortunately some guests are very disrespectful of other guest and staff but of course this is not the hotels fault, the pools are clean. We will definitely be returning in the future.

  • Location
    6.0

    The hotel is on the beach which is well looked after. The trip from the airport only takes about 30mins

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