Hotel Jacaranda(3.5 stars)

Wayiaki Way Po Box 14287 Show map

Average rating

19 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.0
  • Service
    5.5
  • Location
    4.8
  • Food and Drinks
    5.1
  • Sport & entertain
    5.1
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5 hotel reviews in Englishsorted by travel date
Romana
Good hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • September 2012
Very friendly and helpful staff, great is the shopping center directly next to the hotel, where everything possible get! Although I at night arrived, I could my room immediately and without an extra charge relate. Internet is very expensive. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Jane
Really beautiful hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • June 2012
This hotel in westlands, surrounded by shopping malls. Its just a walking distance. The rooms are clean but the workers make a lot of noise especially in the morning and it was hard to sleep. Prices: very very expensive. A beer costs 300 Kshs (3 €), food ranging from 1000 Kshs for salad. Advice: they have a local place just across the road called pizza garden, belongs to the seed hotel, and the prices are far much cheaper so it is advicable to go there. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kai
Nairobi
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • June 2012
Staff are very friendly. With complaints competently, fast and good. - A very good equipped fitness center is also available to the guests of the hotel to the free use available ( included sauna and Turkish ) A shopping center is in the immediate proximity. Restaurants, fast food also in the immediate vicinity. Staff can help with information to excursions and the organization of the taxis to realistic prices. - the breakfast buffet is in quality and quantity sharpened ( Müslifraktion is not so pronounced, as everywhere in Kenya rather sparse ) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Bernhard
Jacaranda Nairobi
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • December 2011
Egg hotel where you good for a few days stay can, rather colonial equipped, Staff very friendly, two good Einkaufszentre and the nearby. Little can be done in the evening, the bar is the only one where you can hang out, otherwise you should choose other options. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Zuzana
Everything was too expensive archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2009
We stayed at this hotel 1 night spent, as we had a safari tour. This hotel I was not really impressed. Everything only bole bole and no interested if something wasm (such as safe) does not work. Evening food price was too expensive. It is not. For simple spaghetti or burger is nine euros. This is extremely much for Kenya. Staff was not friendly, wi calibration of the other places are used. City hotel, where the staff believe, what they are better. Good thing was, the room was big enough and clean. Apart from the window view. Dirty under construction. ... In the night it was quiet. No air conditioning, very hot in the room. Fan ran out. Next to the hotel there was a shopping center. Is not too big, but in the second floor is a food corner. Very good pizza for five euro 1.50 euro for wine and beer. Much better than in the hotel. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
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