Hotel Imperial Beach(4 stars)

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Average rating

80 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    4.8
  • Location
    5.2
  • Food and Drinks
    4.5
  • Sport & entertain
    4.6
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15 hotel reviews in Englishsorted by travel date
Klaus
I was up to two, three things satisfied
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
The hotel had a very nice design, it was on every corner cleaned and made. I had a double room for single use, it was very big, a above average big balcony, the bathroom was clean and spacious. Five Euro tip at the start on the bed, and everything went better; every day were the towels replaced. Next time I would only breakfast book, because it was great. The selection at lunch and dinner was spacious, there was a lot of salad, at least two types of meat and plentiful side dishes, only partly way of preparation was not my ... thing. But everyone has his own taste. We were only three German speaking persons in the hotel, what the behavior Russian guests regards. I think the most was aware of this. read more
  • Room
    6.0

    Can't add, was with the room very satisfied, large tv, mini bar, air conditioning and so on

  • Gastronomy
    3.0

    No coment, should decide everyone for itself, whether you like it, almost all hotels have worse food as the local pub

  • Service
    6.0

    The staff were always friendly and accommodating, particularly the crew from the dining room but also from the reception. Unfortunately nobody spoke German, but in this way, my English again refreshed.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel had a very nice design, it was on every corner cleaned and made. I had a double room for single use, it was very big, a above average big balcony, the bathroom was clean and spacious. Five Euro tip at the start on the bed, and everything went better; every day were the towels replaced. Next time I would only breakfast book, because it was great. The selection at lunch and dinner was spacious, there was a lot of salad, at least two types of meat and plentiful side dishes, only partly way of preparation was not my thing. But everyone has his own taste. We were only three German speaking persons in the hotel, what the behavior Russian guests regards... I think the most was aware of this.

  • Location
    6.0

    Distance to the beach was ok, beautiful path through the dunes, to the airport about 25 minutes transfer. Three small supermarkets directly next to the hotel also super restaurants nearby. And for the time of travel quiet than two weeks before.

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George
Very nice location and service
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2012
The hotel is located in the south part of Sunny Beach close to Nessebar. The room which we stayed in was recently refurbished and very comfortable. The receptionist told us that all the room will be like this in 2013. They are very spacious with all the 4-star amenities. The towels were changed everyday, linen every couple of days. Food was also up to standard with a great variety. Guests are mostly Russian, there are also some Germans and Dutch. These were the languages I could distinguish. read more
  • Room
    6.0

    The rooms was very modern - new LCD tv, new carpets, big spacious bed, nice balcony and a great view of course. The air-con was working fine, there was a safe in the room (additional charge though), mini-bar. I cannot say something bad about the room. Loved it.

  • Gastronomy
    5.0

    We booked the all-inclusive stay which had food and drinks throughout the whole day. There is the main restaurant where we had breakfast, lunch and dinner. Nice variety of the food, always warm. No matter which days it is we could always find fish, 3 types of meat, lots of veggies and desserts. There is the snack bar where they served fresh pizza and BBQ. There is also salads and some desserts. The best part of the program is the Beach bar - we got cold draft beer at the beach itself for free.

  • Service
    5.0

    The service of the hotel is relatively nice. The receptionists had good knowledge of English, helped us with everything, always smiling. The maid service was also quite nice, the cleaning lady who was responsible with our room was very nice and always surprised us with creative was to fold the towels. There could be done something though about the service in the restaurant. The people working there are mostly teenagers, which is not bad at all but they lack some skill.

  • Sport & Entertainment
    5.0

    The entertainment team was great. They organized a lot of activities - water gymnastics in the morning, beach football and volleyball, darts and other games during the day.

  • Hotel
    6.0

    The hotel is located in the south part of Sunny Beach close to Nessebar. The room which we stayed in was recently refurbished and very comfortable. The receptionist told us that all the room will be like this in 2013. They are very spacious with all the 4-star amenities. The towels were changed everyday, linen every couple of days. Food was also up to standard with a great variety. Guests are mostly Russian, there are also some Germans and Dutch. These were the languages I could distinguish.

  • Location
    6.0

    As I said the hotel is located very close to Nessebar - around 10 minute walk to the new part of the town and 20 minutes to the old part, which is wonderful for walks. there are no building in front of the hotel, so you could get a nice sea-view. There is a private beach and the walk is around 5 minutes since there are dunes. The greenery in the hotel's yard is quite relaxing. It took us around 30 minutes by transfer bus from the airport to the hotel. There is a bureau in the hotel for day trips in the Sunny Beach area. I would recommend the safaris - they are a lot of fun.

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Donald
Impressed
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2012
The hotel is very modern and relatively new. The rooms are spacious and very comfortable, also very clean and tidy. Staff is smiling and friendly. Great for families with children. read more
  • Room
    6.0

    The rooms are very clean. The hygiene is at a very high standard which is very important to me. The bathrooms is also very nice. The paid for sea-view room and enjoyed a great view over the sea and the rest of Sunny Beach from our big balcony.

  • Gastronomy
    5.0

    The food was quite nice. There was always quite a lot of choice, so the variety is good. There were some delicious meals which are typical Bulgarian. We could always find seafood - salads, main courses. Three - kinds of soups, nice break and the deserts were amazing.

  • Service
    6.0

    From the first day we loved the receptions staff who was always smiling and friendly. They are very helpful with questions you have. The restaurant staff is made of very young lads who work very hard.

  • Sport & Entertainment
    6.0

    The animation team of the hotel is great. They spoke perfect English and other languages. We could join morning sports - water gymnastics, yoga and beach volley and football. In the evening games were great also. We also had the pleasure to attend a Variete show.

  • Hotel
    6.0

    The hotel is very modern and relatively new. The rooms are spacious and very comfortable, also very clean and tidy. Staff is smiling and friendly. Great for families with children.

  • Location
    5.0

    The hotel is located close to Nessebar (around 5-10 minute walk) and around 3.5 kilometers away from Sunny Beach center. The bus stop are 100m away. There are also mini-trains that go both directions and are very cheap. In conclusion the location is very good - quiet and nice, away from loud music and bars.

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Isabella
Very bad food and only Russians!
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • July 2012
The food you should rather do not eat, since it overcooked and tasteless was. Of the ice you got diarrhea. Front desk unfriendly and almost no English Knowledge. Around at the hotel pool loungers to get this already at night reserve with towels. Unfriendly Romanians and Russians the simply to our table set without asking. Barkeeper makes every week another girls clear and the hotel allows! read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    2.7
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Distance to the beach
    5.0
    Other leisure activities available
    3.0
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John
Highly recommended
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2012
The hotel is located right behind the dunes and the beach, the view from our view was amazing. Large and comfortable studio, perfect for a family of 2 adults and 2 children. Service is very nice too, friendly smiling staff. read more
  • Room
    6.0

    The rooms are very spacious - that is the first thing i would like to mention. The housekeeping came everyday, the lady was very nice and smiling, didn't speak engligh but always got what we requested.

  • Gastronomy
    5.0

    The hotel restaurand was on the second floor with very large terrace and show-cooking which was very entertaining and fresh. Food was delicious and fresh, always warm. One drawback was that it could get a bit busy. There is a snack bar in the yard, where they serve fresh pizza and grill - amazing!!!

  • Service
    6.0

    Friendly always helpful. Special thanks to Dari, the hotel manager which was very kind and helped us with finding our way around the hotel.

  • Sport & Entertainment
    5.0

    Pool was very clean, I could see the service man performing daily checks. There is also a great amination team who performed a lot of activities to kep us busy throughout the day - water gymnastics, darts, beach volleybal/footbal, yoga and much more.

  • Hotel
    6.0

    The hotel is located right behind the dunes and the beach, the view from our view was amazing. Large and comfortable studio, perfect for a family of 2 adults and 2 children. Service is very nice too, friendly smiling staff.

  • Location
    6.0

    Hotel is around 100m. to the beach. There is a private "Imperial Group Beach" as they call it, around 100m. with an all-inclusive bar!!!

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Michael
In short I sunny beach vacation!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
So my in short, happily time and time again! I would recommend this Hotel Imperial as I for the first time there was also warmly recommend. You can also say that it is very suitable for families is even if I didn't with my family there was I would in Erwegung or at least not ruled out there vacation for the umpteenth time to make. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Kathrin
Hotel beautifully, but the kitchen…! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2010
The room was very roomy with a beautiful corner and a round large balcony. The towels were daily changed. read more
  • Room
    5.0

    Room beautifully. Sufficiently place, if I wanted to only look times messages from Germany in the TV, was hardly receipt.

  • Gastronomy
    2.0

    The restaurant was very nicely furnished, but that was also everything. The service staff was very impolite and actually impossible, if a fork down-ran with clearing, then it shifted further with the foot and “Dawai. Dawai” called to the fork, thus “fast, faster”. The meal was made by many guests badly criticizes, many angewiderte faces, coldly and by the Vortag lay the same fish for breakfast again there, the salad freshly and did not land again and again there to each meal. The fish to noon or evening bread was partly raw. Schweinefleisch or calf roast was hard and my question to the cook: What there wrong can one make? The meal worries in the tube, one must it only permit and is enough therein to leave enough. The beautiful hotel, which architects sketched and built craftsmen, is devalued by the kitchen.

  • Service
    2.0

    The friendliness of the staff was very much put on and false. I know hardly English and my Russian am many years ago, so that I could not inform myself with the staff at all. Very much unfriendlyness was noticeable to me, which I cannot reconstruct at all, because all only possible one lives these humans do to energize in order to hold the tourists and to come back on the tourism in this area and should but we do not become that again to do.

  • Sport & Entertainment
    2.0

    There zero, the pool were. The swimming pool was couches was present very beautifully and sufficiently (off-season and sometimes no sun).

  • Hotel
    5.0

    The room was very roomy with a beautiful corner and a round large balcony. The towels were daily changed.

  • Location
    4.0

    The distance to the beach was so 200 meters and at the time, when we were (off-season) also usably to feel without itself uneasy in the people masses, which must accumulate to the high season there. The beach loads very beautifully to the beach walk in. Purchase possibilities were present and after Nessebar (very recommendable) drove the bus for 1 Leva or the Bimmelbahn for 3 Leva. More worth seeing there were not, only hotels, which are to be sold, incomplete one buildings, which should become times hotels and where now it is not further-built because I can imagine also well that the pain threshold is reached and also a beautiful beach cannot seize so many humans. In my opinion one exaggerates there, one would have had to contain the building of hotels, in order to hold a healthy equilibrium, that is however heavy, if the euro lures. (there by the way also none wants to have that as national currency) maintenance one does not have, we had in 7 days one folklore evening, that was very nicely to be looked at and typically Bulgarian.

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Manu
disaster last occupancy of the season! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2010
As the trip was offered in the catalog, unfortunately nothing had happened on the ground. This is the first time, so bad that we stayed. We sat with the tour operator on the ground connection, but a change was not possible. We wanted a hotel close to the beach in 1 week beach vacation all inclusive beach bar was already closed, daily water and dragged to the beach, dirty table clothes, as well as chair covers, there was nothing more, staff unfriendly, bad well done food, chicken was partly still raw. Our Russian Friends, food was extremely bad. The Grill ... bar by the pool was evenings from the Russian guests the booze site. If you don't got more, they rioted. The seating order grill bar were just as dirty and torn. The way to the beach the hotel was characterized by garbage. Also at the beach layers of the tourists plastic bags, plastic cup and plastic bottles and unfortunately also broken glass bottles of all kinds. Our room, junior suite, beautiful view to the beach. Window totally dirty, curtains half torn down, bed sheets stained, Sofa stained. Bath, when taking a shower the wall wet and the whole floor in the bathroom was under water. English you didn't want to go understand, it was shrugged his shoulders. The door Frames from the outside hung only two nails fixed. A no brainer to come back to the room. Fortunately, the tour operator at least changing led. Every night we were in Nessebar food and during the day at the beach. We were mostly at the beach from the neighboring hotel. We wanted to simply only a week soak up the sun. By the way for the inconvenience 75 euros Reimbursement from the tour operators as Verrechnungscheck! Very spacious or? read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    3.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    1.0
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Angie
Imperial Burgas Paarurlaub sehr enttäuscht archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2010
hallo, mein Ferund und ich wollten 1 Woche Last Minute spontan wohin, wir haben auf Empfehlung der Dame im Reisebüro das Hotel Imperial in Burgas genommen, es hat 4 Sterne, die Rezeption der Eingangsbereich und die Zimmer sind gepflegt, die Größe der Zimmer auch ok, allerdings hatten wir direkt über der Rezeption ein Zimmer und dementsprechend war auch der Lärm, das Essen war eine Katasthrophe, wir wussten nicht genau was wir da essen, es waren viele Russische Mitbürger dort, danach sah das Essen aus, als hätten Schweine dort gegessen, es gab fast täglich das selbe, zum Trinekn billig Brause, der ... Kassee ging gar nicht, die Tischedecken waren dreckig und wurden nicht gewechselt, das Personal verstand werder eglisch noch deutsch. Der Ausguss des Bades stunck nach Gülle und die Dusche war undicht, die Betten wurden nur einmal in einer Woche gewechselt, am Klo stand ständig Kondenzwasser. Der Strand war nicht weit entfernt, jedoch voller Scherben, man konnte also nicht barfuß gehen. Also das Hotel ist nicht weiterzu empfehlen, so leid es mir tut, hätte gerne etwasanderes geschrieben dazu kam noch dass wir Meeresblick gebucht hatten und ein anderes Zimmer bekommen haben und beim Check in 3 Std. warten mussten, und 3 Tage Regen hatten, wir haben das Beste draus gemacht. Für Famileien mit Kinder, es ist jeden Abend ein Abendprogramm, tanzen, singen usw. Unser Balkon war so winzig, sodass nur 1 Person drauf passte, mussten also im Wechsel auf den Balkon, aber selbst dies war überflüssig denn wir konnten nur auf das Vordach des Hotels gucken. Nie wieder!!!!!! read more
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Diego
A great holiday trip archived
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2009
The Hotel is Absolutely lovely. Enjoyed myself at all times. The staff is very friendly and helpful. The location of the hotel itself is very convenient- close to all the points of interest in sunny beach and the area!! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Steffi
entspricht nicht einem vier-sterne-hotel archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2009
dieses Hotel entspricht niemals einem 4 Sterne Hotel,das Ambiente sieht auf den ersten Blick super aus,aber man erkennt sehr schnell,das es nur Äußerlich ist,mehr als eine Woche hält man es nicht aus,der Service in jeder Abteilung(Rezeption,Gastronomie,Sauberkeit,Freundlichkeit des Personals,usw.)lässt sehr zu wünschen übrig,ich war nun schon das achte mal in Bulgarien,aber von einem 4-Sterne Hotel kann man etwas mehr erwarten,wer allerdings viele Russen um sich mag,ist dort sehr willkommen und fühlt sich bestimmt auch sehr wohl,wer allerdings das erste mal nach Bulgarien reist,bitte nicht in ... dieses Hotel. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.3
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
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Markus
Super Urlaub mit einigen Mankos archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2009
Wir hatten zu viert ein Apartement mit Meeresblick auf dem 8. Stock. Die Zimmer waren sehr gut und die Balkone riesig. Natürlich war das Essen hier auch grottenschlecht was ich aber bisher in jedem Hotel in Bulgarien erlebt habe. Das All Inklusive Angebot nutzten wir daher nur für Cocktails und Softdrinks. Da hatten wir klasse Barkeeper und eine reichlich große Auswahl an verschiedenen Getränken. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Christian
4 Stars were unfortunately not justified!!! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2009
The 4 * we were very disappointed since the food was very bad and the buffet was very unimaginative. The rooms were only very roughly cleaned and prepared with much love. The path to the beach was longer than described and at the beach itself there were no WC available so that you always have to walk to the hotel. The positive is the transport links by train or bus for a modest price. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Hannah
Very nice hotel, loved it archived
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2008
Imperial Hotel had everything that me and my friends wanted. We particularly insisted on all inclusive package. The restaurant was big and the food was delicious. Many different dishes, fruits, salads, desserts. We particularly enjoyed the fact that the bars worked all day long offering drinks and cocktailsP The rooms were big and comfortable and the house keeping cleaned them well. The staff spoke english and were very friendly, we made friends with most of them. Half of my friends and I spent every day on the private beach of the hotel, where the sun chairs were cheaper than ... anywhere else and very relaxing and quiet. while the other half of the guys preferred staying at the hotel's swimming pool. Overall i would recommend Imperial Hotel to all of you who want to try out a new destination, no matter if you want to relax all day long on the beach or you want to party all the time) read more
  • Room
    5.0

    the rooms were big, clean and comfortable, equipped with all we needed, the tv had many english channels and music channels

  • Gastronomy
    5.5

    delicious ...there was food almost all day long , apart from the main meals there was snacks for 5 hours, ice cream and coffee in the afternoon..

  • Service
    5.0

    service was great, whenever we needed anything we called the reception and they responded right away

  • Sport & Entertainment
    4.5

    the hotel had gym, inside and outside pool, volley ball court, spa centre

  • Hotel
    6.0

    Imperial Hotel had everything that me and my friends wanted. We particularly insisted on all inclusive package. The restaurant was big and the food was delicious. Many different dishes, fruits, salads, desserts... We particularly enjoyed the fact that the bars worked all day long offering drinks and cocktails :P The rooms were big and comfortable and the house keeping cleaned them well. The staff spoke english and were very friendly , we made friends with most of them. Half of my friends and I spent every day on the private beach of the hotel, where the sun chairs were cheaper than anywhere else and very relaxing and quiet. while the other half of the guys preferred staying at the hotel's swimming pool. Overall i would recommend Imperial Hotel to all of you who want to try out a new destination, no matter if you want to relax all day long on the beach or you want to party all the time :)

  • Location
    6.0

    It is located literally 2 minutes away from the beach and close to the town centre. we used to take the little train :)

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Bruno
Hotel ok, kitchen rather not archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2006
With a 4-star hotel, I expected that the dishes are somewhat whole and not all plates and cups disgusting. The cutlery should also be usable (cutting knife). The rolls should be fresh and the coffee enjoyable. Whereas the coffee in the first half of the vacation was actually very good, only in the second half of the vacation the upper restaurant was closed and the coffee unenjoyable. The complaints brought no improvements.. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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