Hotel reviews Hotel Sonnenhügel - reviews submitted from HolidayCheck travellers in Bad Kissingen

Bernhard

The building the long ways...

4.2 / 6
Recommended hotel
Families
Translated
Other stay
January 2013

In advance: without the construction we would have the hotel five stars given, but by the smell and the handling of the situation this time only three stars. The is however a tempöräres minus. In detail: - It the hotel is the long ways. 3 concrete block to stay and a block with restaurants and pool (photos enclosed). In a hall to there is a large indoor playground (photos enclosed), 2 tennis courts, indoors and a - in the summer probably clean-grounds. Excellent for children - unfortunately, it was only with extremely long ways. We have for our stay almost ... exclusively young families met, and accompanied by grandma & grandpa. We booked half board, whereas the children also a lunch time (or the, which the hotel it stops, more on this later). Wireless internet costs per device 5, -flat-rate per stay-the pricing is unusual, but the price is ok. Wi-fi worked everywhere in the house without any problem. The hotel was mostly clean and decent, the condition partly old, but for the price completely okay. It no luxury hotel, but you can bear. Good value for money for cheap money. A shame: Families will in the house 3 accommodated. This is the restaurant and swimming pool at the least, this. In the summer no topic, but with the bad weather in january remains the only way 'in'. This is great advertised, but by 14 heavy doors and felt 1000 stairs and back down. With buggies this way is not to make it. So even at dinner only to go is the full weatherproof gear to ☺ And that was our minus: In the house 3 - in which we were accommodated- renovierungsvorbereitungen met. In plain english, this means: windy, falling carpets in the hallways and wooden plates move (or the plates, the god-pathetic smelled? - photo is, the smell we can unfortunately not play). At least through the course only with stopped air go. On our floor these ' auslegearbeiten' early around 7° started (or earlier? - at least we were on our last day early around 7° with the construction noise woke us up. When we the room left around for breakfast to go was the smell in the corridor almost unbearable. Unfortunately it was in the daytime not better. Because of our complaint in the afternoon they promised us air. As the dinner was in the whole bunker whole 4 windows open-the smell is still there. When we on the next day at a discount due to the odors and the failure to ventilation asked we got the obtained a simple answer' the director says, you could have gone to free leave-discount does not exist, so bad it is not,' - it is a pity that we are a day before not had said, when we made the complaint made. Customer service looks differently. Without the construction we would have the hotel five stars given, but by the smell and the handling of the situation this time only three stars. read more

Room
5.0

Very big (40 square meter), and for children there was a own room with private bath etc. With connecting door to the parents. The furniture is plain and simple, but adequate for the price. We had two rooms, a kitchenette with a fridge, a large tv, a large closet with clothes dryer and-a safe-a main subject with a pool-schloss (you need 50 cent deposit for it) Great! However: Please also under the sofa time suck! The long distances from the house 3 to the restaurant and pool are unacceptable. Especially the schmudelwetter came the way through the house-but means 14 heavy doors and felt 1000 stairs and back down.
Gastronomy
3.0

In a big restaurant there was a breakfast and two evening buffet. At lunch there was for children the, what the chef under a kid understood. For children there were child orientated dishes (fish fingers, french fries, spaghetti) with salad and dessert. For parents there were fish and meat with vegetables, a soup, a mangeres salad buffet, the with much love prepared and was a selection of desserts. On the plus side: - Salad and vegetables at the kids buffet. The fish was always excellent. Also the breakfast buffet was varied, varied and good. The only negative: - Apple juice and mineral water as single drinks for children. Jelly than kindernachtisch is ok, however somewhat one-sided, if you each evening. Also in cheaper booking i would neither dosenannanas, still dosenmadarinen still tinned peaches on the buffet had. Here is a chef or a ' can opener ' in the kitchen? The dressings taste through the bank artificial and the desserts were mostly unthawed trxs cake (or saw at least as from) and finished creams with artificial taste. Vegetable was generally zerkocht and way too soft, but tasted ok. - In the detail we so: Breakfast buffet: three stars three stars Lunch for children two star Beverages for children * Dinner for children three stars Dinner for parents three stars Friendliness of the service three stars Speed and attentiveness of the waiters two star
Service
4.0

The staff is predominantly friendly. With the food you had to but sometimes long wait on a waiter, the drinks brought, dirty plates or the beverages to the room wrote. The child care was friendly and made a very positive impression. The cleaning of the rooms was fine, but also under the sofa you should vacuum...
Sport & Entertainment
6.0

The swimming pool is very nice, the pool was large. The outdoor pool is an outdoor pool in the winter to cold, but also nice. All in all a real highlight. The indoor games room is great and our kids were there hardly to remove. Especially praiseworthy: a separate elternecke, soft floor and very varied toys. Other activities (sauna, Tennis, activities ) we can't say anything, we didn't use it. (photos are)
Hotel
2.0

In advance: without the construction we would have the hotel five stars given, but by the smell and the handling of the situation this time only three stars. The is however a tempöräres minus... In detail: - It the hotel is the long ways. 3 concrete block to stay and a block with restaurants and pool (photos enclosed). In a hall to there is a large indoor playground (photos enclosed), 2 tennis courts, indoors and a - in the summer probably clean-grounds. Excellent for children - unfortunately, it was only with extremely long ways... We have for our stay almost exclusively young families met, and accompanied by grandma & grandpa. We booked half board, whereas the children also a lunch time (or the, which the hotel it stops, more on this later). Wireless internet costs per device 5, -flat-rate per stay-the pricing is unusual, but the price is ok. Wi-fi worked everywhere in the house without any problem. The hotel was mostly clean and decent, the condition partly old, but for the price completely okay. It no luxury hotel, but you can bear. Good value for money for cheap money. A shame: Families will in the house 3 accommodated. This is the restaurant and swimming pool at the least, this. In the summer no topic, but with the bad weather in january remains the only way 'in'. This is great advertised, but by 14 heavy doors and felt 1000 stairs and back down. With buggies this way is not to make it. So even at dinner only to go is the full weatherproof gear to ☺ And that was our minus: In the house 3 - in which we were accommodated- renovierungsvorbereitungen met. In plain english, this means: windy, falling carpets in the hallways and wooden plates move (or the plates, the god-pathetic smelled? - photo is, the smell we can unfortunately not play). At least through the course only with stopped air go. On our floor these ' auslegearbeiten' early around 7° started (or earlier? - at least we were on our last day early around 7° with the construction noise woke us up. When we the room left around for breakfast to go was the smell in the corridor almost unbearable. Unfortunately it was in the daytime not better. Because of our complaint in the afternoon they promised us air. As the dinner was in the whole bunker whole 4 windows open-the smell is still there. When we on the next day at a discount due to the odors and the failure to ventilation asked we got the obtained a simple answer :' the director says, you could have gone to free leave-discount does not exist, so bad it is not,' - it is a pity that we are a day before not had said, when we made the complaint made. Customer service looks differently. Without the construction we would have the hotel five stars given, but by the smell and the handling of the situation this time only three stars.
Location
5.0

To location and the surroundings we can't say much, as we weather only in the hotel (swimming pool and indoor games room) anyway. I give it three stars two stars, because i stars and it is not more aware. Actually i should (x ) 'i cannot judge', but the option with 'location and the surroundings' not offered.

Hotel Sonnenhügel(3.5 stars)

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Hotel Sonnenhügel^{(3.5 stars)}