Hotel Sonnenhügel(3.5 stars)

Burgstraße 15 97688 Bad Kissingen Show map

Average rating

411 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    5.1
  • Service
    5.1
  • Location
    4.6
  • Food and Drinks
    4.9
  • Sport & entertain
    5.0
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236 hotel reviews in Englishsorted by travel date
Edda
Nice, ageing wellnesshotel
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • March 2013
The hotel has i love it. It is very clean. The course to the rooms are a bit too cold. Just, if you only in the bathrobe accompanied in the winter march the spa is. read more
  • Room
    4.0

    Our room was huge. ( luxury rooms). The mini bar was refilled daily. The hair dryer is a rarity. In the bathroom also too few hooks for towels, wet things, bathrobes etc. Appropriate. The rooms are also with full aufgedrehter heating cold. The furnishings the furniture was satisfactory.

  • Gastronomy
    6.0

    The number of restaurants was, at least during our travels, more than enough. It has everything very delicious tasty. The kitchen is high middle-class. The lamps hangs in a restaurant was very deep, so that one always a part of the lamp in front of the us, if you can make friends with his opposite maintains. The prices are also exquisite.

  • Service
    6.0

    Room service is excellent. Complaints or also only requests are immediately addressed and taken care of. The staff the service was very friendly.

  • Sport & Entertainment
    6.0

    The whole bathing and wellnessbereich pleased me very much. A good water aerobics was also offered. Everything very clean. Great.

  • Hotel
    5.0

    The hotel has i love it. It is very clean. The course to the rooms are a bit too cold. Just, if you only in the bathrobe accompanied in the winter march the spa is.

  • Location
    5.0

    There are buses. Otherwise is the way on footh into town very steep and in the winter not cleared. Back it is exhausting. For people who are light on their feet but doable.

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Anne
Personalkompetenz resembles rest from
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
Except for a uncomfortable bed and a very fixer-upper pool the vacation was very nice in this hotel - it is however rather for the summer as an excursion destination adequate read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    2.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Larissa
Great hotel for families with children!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
Great hotel for families with children! Good value for money, healthy, varied cuisine, nice childcare-simply recommendable. We will definitely come back! Family s. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stefanie
The perfect vacation with children
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
Great vacation with children. It is completely to the needs of children. From breakfast till for dinner. Nice big room, so that you also with baby bed and pull-out couch still room to move. Pool and indoor especially in case of bad weather every day anew a hit. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andrea
Mass production lines
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
Mass processing. Totally overcrowded. Room & bathroom very spacious however in the condition of 30 years ago. Spa area very crowded, super noisy. Wait for a table (breakfast & dinner) intolerable. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    2.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jana
A nice short vacation!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
All in all a successful vacation just the beds you would need to work. The are very uncomfortable. Otherwise everything ok and the staff are very nice and willing to help. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Klaus
Big hotel- everything in the house available
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • March 2013
Big hotel on the heights of Bad Kissingen location. The hotel is very large and therefore, the paths to the restaurant, pool and sauna are already be very long. The room and bathroom was very big. Facilities and furniture in a very good condition. (was in the house 1 accommodated) The swimming pool and the sauna are for the hotel guests free. At the pool you should a few small repairs perform. But much worse sounds than it actually is The sauna i really liked and should all have something to offer. In the hotel's own restaurants you could eat ... very well, so that you the building don't have to leave. If you want and mood, can then in the directly attached dance/disco. Here, the average age was a bit higher is. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Kerstin
Family vacation
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
We really liked. Especially the staff was very friendly and courteous. The food was very good. The children the indoor playground very much. %blank% would gladly come again. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Melanie
Great familienkurzurlaub!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
We had a very nice short vacation in Hotel Sonnenhügel. We were all around well looked after and we were very comfortable. The staff was very friendly and helpful. Family rooms in the first building were clean and well equipped. Delicious food with an extra kids buffet also in the afternoon were very good. The swimming pool and the sauna were great. You could really great relaxing. And also the child care and the play house were great. We would gladly come again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Serkan
Good suitable for family fun getaway
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
Family holiday (1 adult with two kids) in the house 1 was overall very nice. Hotel looks from the outside not very appealing, the interior is but good. The use of the large indoorspielplatzes and the 2 pools have the children great fun. Food was okay, it was a pity that we first a table with another family had to share, because the hotel was probably completely written off. With our complaint but was professional handled and on 2. the evening we had a table just for us. Room was well maintained, service staff very friendly. Care of children is ... offered, was not used by us. For a short break (2-3 days) good, i white however not, whether it the children in the longer term fun could have been. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
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Ruza
An excellent hotel
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • March 2013
I was on spring break with two children the sonnenhügel. From arrival to check out i was from really nice staff accompanied. For every question i have quick and detailed answer. The sonnenhügel is a guest of the king. Of beauty, wellness, food, cleanliness. Up to room decor was everything as you could wish for. For me it was holiday and relaxation. By children sonni club and great care very pleasant and well-organised supervisors i a lot of time for me had. The hotel was for me every cent worth. We will during easter go back, and i can it ... to anyone absolutely recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Bernhard
The building the long ways...
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2013
In advance: without the construction we would have the hotel five stars given, but by the smell and the handling of the situation this time only three stars. The is however a tempöräres minus. In detail: - It the hotel is the long ways. 3 concrete block to stay and a block with restaurants and pool (photos enclosed). In a hall to there is a large indoor playground (photos enclosed), 2 tennis courts, indoors and a - in the summer probably clean-grounds. Excellent for children - unfortunately, it was only with extremely long ways. We have for our stay almost ... exclusively young families met, and accompanied by grandma & grandpa. We booked half board, whereas the children also a lunch time (or the, which the hotel it stops, more on this later). Wireless internet costs per device 5, -flat-rate per stay-the pricing is unusual, but the price is ok. Wi-fi worked everywhere in the house without any problem. The hotel was mostly clean and decent, the condition partly old, but for the price completely okay. It no luxury hotel, but you can bear. Good value for money for cheap money. A shame: Families will in the house 3 accommodated. This is the restaurant and swimming pool at the least, this. In the summer no topic, but with the bad weather in january remains the only way 'in'. This is great advertised, but by 14 heavy doors and felt 1000 stairs and back down. With buggies this way is not to make it. So even at dinner only to go is the full weatherproof gear to ☺ And that was our minus: In the house 3 - in which we were accommodated- renovierungsvorbereitungen met. In plain english, this means: windy, falling carpets in the hallways and wooden plates move (or the plates, the god-pathetic smelled? - photo is, the smell we can unfortunately not play). At least through the course only with stopped air go. On our floor these ' auslegearbeiten' early around 7° started (or earlier? - at least we were on our last day early around 7° with the construction noise woke us up. When we the room left around for breakfast to go was the smell in the corridor almost unbearable. Unfortunately it was in the daytime not better. Because of our complaint in the afternoon they promised us air. As the dinner was in the whole bunker whole 4 windows open-the smell is still there. When we on the next day at a discount due to the odors and the failure to ventilation asked we got the obtained a simple answer' the director says, you could have gone to free leave-discount does not exist, so bad it is not,' - it is a pity that we are a day before not had said, when we made the complaint made. Customer service looks differently. Without the construction we would have the hotel five stars given, but by the smell and the handling of the situation this time only three stars. read more
  • Room
    5.0

    Very big (40 square meter), and for children there was a own room with private bath etc. With connecting door to the parents. The furniture is plain and simple, but adequate for the price. We had two rooms, a kitchenette with a fridge, a large tv, a large closet with clothes dryer and-a safe-a main subject with a pool-schloss (you need 50 cent deposit for it) Great! However: Please also under the sofa time suck! The long distances from the house 3 to the restaurant and pool are unacceptable. Especially the schmudelwetter came the way through the house-but means 14 heavy doors and felt 1000 stairs and back down.

  • Gastronomy
    3.0

    In a big restaurant there was a breakfast and two evening buffet. At lunch there was for children the, what the chef under a kid understood. For children there were child orientated dishes (fish fingers, french fries, spaghetti) with salad and dessert. For parents there were fish and meat with vegetables, a soup, a mangeres salad buffet, the with much love prepared and was a selection of desserts. On the plus side: - Salad and vegetables at the kids buffet. The fish was always excellent. Also the breakfast buffet was varied, varied and good. The only negative: - Apple juice and mineral water as single drinks for children. Jelly than kindernachtisch is ok, however somewhat one-sided, if you each evening. Also in cheaper booking i would neither dosenannanas, still dosenmadarinen still tinned peaches on the buffet had. Here is a chef or a ' can opener ' in the kitchen? The dressings taste through the bank artificial and the desserts were mostly unthawed trxs cake (or saw at least as from) and finished creams with artificial taste. Vegetable was generally zerkocht and way too soft, but tasted ok. - In the detail we so: Breakfast buffet: three stars three stars Lunch for children two star Beverages for children * Dinner for children three stars Dinner for parents three stars Friendliness of the service three stars Speed and attentiveness of the waiters two star

  • Service
    4.0

    The staff is predominantly friendly. With the food you had to but sometimes long wait on a waiter, the drinks brought, dirty plates or the beverages to the room wrote. The child care was friendly and made a very positive impression. The cleaning of the rooms was fine, but also under the sofa you should vacuum...

  • Sport & Entertainment
    6.0

    The swimming pool is very nice, the pool was large. The outdoor pool is an outdoor pool in the winter to cold, but also nice. All in all a real highlight. The indoor games room is great and our kids were there hardly to remove. Especially praiseworthy: a separate elternecke, soft floor and very varied toys. Other activities (sauna, Tennis, activities ) we can't say anything, we didn't use it. (photos are)

  • Hotel
    2.0

    In advance: without the construction we would have the hotel five stars given, but by the smell and the handling of the situation this time only three stars. The is however a tempöräres minus... In detail: - It the hotel is the long ways. 3 concrete block to stay and a block with restaurants and pool (photos enclosed). In a hall to there is a large indoor playground (photos enclosed), 2 tennis courts, indoors and a - in the summer probably clean-grounds. Excellent for children - unfortunately, it was only with extremely long ways... We have for our stay almost exclusively young families met, and accompanied by grandma & grandpa. We booked half board, whereas the children also a lunch time (or the, which the hotel it stops, more on this later). Wireless internet costs per device 5, -flat-rate per stay-the pricing is unusual, but the price is ok. Wi-fi worked everywhere in the house without any problem. The hotel was mostly clean and decent, the condition partly old, but for the price completely okay. It no luxury hotel, but you can bear. Good value for money for cheap money. A shame: Families will in the house 3 accommodated. This is the restaurant and swimming pool at the least, this. In the summer no topic, but with the bad weather in january remains the only way 'in'. This is great advertised, but by 14 heavy doors and felt 1000 stairs and back down. With buggies this way is not to make it. So even at dinner only to go is the full weatherproof gear to ☺ And that was our minus: In the house 3 - in which we were accommodated- renovierungsvorbereitungen met. In plain english, this means: windy, falling carpets in the hallways and wooden plates move (or the plates, the god-pathetic smelled? - photo is, the smell we can unfortunately not play). At least through the course only with stopped air go. On our floor these ' auslegearbeiten' early around 7° started (or earlier? - at least we were on our last day early around 7° with the construction noise woke us up. When we the room left around for breakfast to go was the smell in the corridor almost unbearable. Unfortunately it was in the daytime not better. Because of our complaint in the afternoon they promised us air. As the dinner was in the whole bunker whole 4 windows open-the smell is still there. When we on the next day at a discount due to the odors and the failure to ventilation asked we got the obtained a simple answer :' the director says, you could have gone to free leave-discount does not exist, so bad it is not,' - it is a pity that we are a day before not had said, when we made the complaint made. Customer service looks differently. Without the construction we would have the hotel five stars given, but by the smell and the handling of the situation this time only three stars.

  • Location
    5.0

    To location and the surroundings we can't say much, as we weather only in the hotel (swimming pool and indoor games room) anyway. I give it three stars two stars, because i stars and it is not more aware. Actually i should (x ) 'i cannot judge', but the option with 'location and the surroundings' not offered.

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Tamara
Great to relax and be comfortable
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
We are happy to come back here again and again to the hotel. The beauty world very recommendable. We could great relaxing and it did simply good. 'll be back! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
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Andreas
Great wellness vacation with the family
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2013
We were just passing through from the hotel and us really liked it, we will definitely come again. The price is brilliant %blank%. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Karin
A lot of fun for a weekend with the children
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2013
I stayed with my three children a wonderful weekends here. Even if the exterior not that attractive (stop chunky concrete blocks), inside it is still very good. Front desk and restaurants provide a comfortable atmosphere. Especially worth mentioning is the child-friendliness. I was already in several families hotels, but it was the staff very friendly, has always open ears and the children were very well looked after. Whether in of the child care, the playground or in the swimming pool - my kids (5, 7, 9) we were completely thrilled. Sure likes it at the buffet the a or other ... fertigspeise have given, but it is today normal and i think, that a three star -hotel not the expectations at a 5 star hotel must meet. The dishes was great arranged, for breakfast there was even sparkling wine. Serving staff also here very accommodating. We had although it is only a weekend, but i could also easily imagine, a week vacation to spend here. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Christian
New year's eve
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
Stay for new year's we liked, good service and good food. Drinks outside the meal times very expensive! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
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Thilo
We all loved it!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2012
We stayed over new year's eve 2012 for 4 nights and we felt very comfortable. Very friendly staff, many families with children, nice arcade, pool, eating and drinking (half board) not varied, but what there was, was good. The house is from the 70's, is however updated and has spectacular big room. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
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Birgit
Young and old, and dog welcome
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
My husband and i had the new year's eve package with 4 nights and were with a dog in the house 3. we were already more often in Bad Kissingen guest and have always - on request my mother - in the hotel marktbreit descended. We were from Hotel Sonnenhügel very positively surprised, the food was great, the service and, although the hotel for new year's was fully booked, everything worked well. The decisive argument for me, my mother to convince, in spite of the not central location in future in the sonnenhügel to book, is our dog Timmy. The ... staff are very dog friendly and you have the feeling also the dog is welcome. The sonnenhügel can young and old be comfortable and i am already looking forward to to, here with my grandchildren spend your holiday. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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Ralf
Gladly again
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2012
We liked it very much and we will definitely come back again. We can lots of negative reviews do not understand. If you three stars hotel travels, one must not a 6 star hotel. For us was important. Cleanliness, good varied food and the our kids the whole day busy are. And this has 100% ig complied with. Especially worth mentioning the great new year's eve party. Already alone there are from us a star this. In our opinion the only noteworthy negative, would be the pull out sofa bed. For one child or for 2 children until 6 years ... completely sufficiently however with two kids 8+10 but a bit too small. Thus do not let you from the lots of negative reviews unsettle. And no we will not from the hotel for our assessment paid. (lol) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Petra
Thank you very much to the complete team
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2012
We were 3 children in december 2012 here and it was great. The worst reviews we couldn't understand. The value for money is great. You should be aware, that it a very big hotel and if you very small children, one should look, that one in the house 1 is housed. We were in the third building and since the paths are very far away, which did not disturb us however and the advantage was, that it was completely quiet, in the evening and at night \u263a The food was very diverse and truly outstanding. Because of the different restaurants ..., many guests not at all that very on. In the sauna area were always free beach chairs and the pool was-despite peak season-never crowded. The staff were without exception very pleasant and always focused on the wellbeing of the guests. There were 4 wonderful days and we would definitely come again! A special thanks also to the cleaning ladies: we had our wedding rings in the safe and this by post receive! Really great! Thank you very much to the complete team Hotel Sonnenhügel! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.7
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
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