Familotel Hotel Sonnenhügel(3.5 stars)

Burgstraße 15 97688 Bad Kissingen View on map

Average rating

546 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.1
  • Service
    5.1
  • Location
    4.6
  • Food and Drinks
    4.8
  • Sport & entertain
    4.9
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266 reviews for this hotel sorted by travel date
Nadine
Well, no relaxing holiday.
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • March 2014
It is on the whole not really recommendable, if one possibly holiday feeling expected. This is an... An older hotel in a slab style. The paths are much too long to the main building, you will need a sat nav in the hotel. The bathing area is in order for the kids and even generously designed. You should the lifeguards only do not respond, the nice guy is not just adequate. It concerns with the hotel rather around a crowd during meal times. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
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Angi
Family friendliness at the highest level.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2014
The hotel is only recommendable. From the outside it is only once not very inviting, but inside very beautiful and lovingly furnished. The staff was very friendly, especially very attentive to the children. We have rarely experienced such friendly staff. The game - and bathing possibilities for the children to use are unbeatable, so is the weather always something offered. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Kathrin
Better not to drive there!
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • March 2014
For us the purest disaster! The hotel is ancient and obviously never great renovated/refurbished have been! The rooms are sufficiently large, but completely worn and unclean! In our wing has strongly of cigarettes smell. In a family hotel impossible! The soils of the corridors are partially broken. It is simply run away! Even in the main building are the paths to the restaurant or swimming pool to be very far. read hotel review
  • Room
    3.0

    The size of the room was ok. Balcony was also big enough. Equipment partly broken. Old, worn, unclean! Stained broken carpet, dusty curtains, dirty light switches, etc... Bath sufficiently largely, however absolutely no standard more! From the toilet seeped water out below. The hair dryer was just as such. There was only a bathtub with shower curtain instead of with a window, shower cubicle. So what can nowadays not be again! The only plus: extra potty for the child, specially wickeleimer, mat in the room. For the crib was before extra to the age of the child in advance. However the unfortunately not great: not very stable and almost too small for our child (could you on demand but certainly received a larger).

  • Gastronomy
    5.0

    The food was good! A large selection. Only the salad was not fresh. The pattern were already clearly brown. An extra kids buffet. Very nice idea! For the kids there was the whole day free drinks (juices and mineral water). Further plus are the selected, in the dinner drinks inclusive! The restaurant (tables, chairs, benches, lampshades) were unfortunately also old, broken, worn and 'filthy'!

  • Service
    3.0

    The friendliness and service by the staff was great! The everything was right! As already described, the whole hotel, the rooms, the restaurant and the pool was just too old, broken and dirty!

  • Sport & Leisure
    2.0

    The sauna area is apparently a great impression! Further assessment can be given, since we the sauna due to our early departure, didn't use it. The bathing area is relatively small. Only a small area for the children with a mini slide. No toys, no personal buoyancy aids, nothing! There were not nearly enough beach chairs there! The whole bathing area was dirty. In the pool itself, large danger of injury, as everywhere tiles from were!

  • Hotel
    1.0

    For us the purest disaster! The hotel is ancient and obviously never great renovated/refurbished have been! The rooms are sufficiently large, but completely worn and unclean! In our wing has strongly of cigarettes smell. In a family hotel impossible! The soils of the corridors are partially broken. It is simply run away! Even in the main building are the paths to the restaurant or swimming pool to be very far.

  • Location
    4.0

    The direct area features, except the indoor playground, not much. The place Bad Kissingen is very nice, clean and well maintained.

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Brigitte
Family friendliness is largely written here.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2014
Especially to be highlighted are the sauna, the pool with grotto, the great indoor playground, super spacious rooms, drinks for dinner inclusive... Children and parents come here fully at their own expense! The atmosphere is casual and the staff very friendly and accomodating. Hotel is located on a hill overlooking the beautiful town of Bad Kissingen with great panorama. The nearby castle ruins to explore. Only negative point: facade and furniture urgently needed a renovation... read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Rita
Great 5 days in the hotel Hotel Sonnenhügel.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • February 2014
With our grandson (6 years) arrived, we were very satisfied, it was very harmonized with the older guests despite the many children and babies. The children were very well looked after the games room was very large as described. The swimming pool is great genuinly great. The rooms were very well maintained. So all around careless will be back. Thank you read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nicole
Once and never again!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • January 2014
If i would have known, that this is an developping is, i would not come. The friendliness general, but especially to children left a lot to be desired. The hotel is very old, it was very crowded, so queues at the meal get. One, depending on the house and rooms very long distances back. If you don't like fish, is very limited, because there was always only one sort of meat. The meat at the kids buffet was never cooled. Bathrobe was the first day (were not washed again), also, it was not possible 2. pillows to get. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    2.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    2.5
    Overall condition of the pool area
    1.0
    Child care or playground
    4.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
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Jessica
The price/performance ratio very good - always again with pl
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • January 2014
The stay was very relaxing and stress free. In particular, the massages and the related premises to praise Generally was with the employees very large helpfulness, courtesy and friendliness. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    0
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Michael
Light and shadows - bottom line, but ok!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2013
First once: we to evaluate here a 3 - star-superior haus and no 5 - star spa temple. In some reviews, i get the impression Opel pay and Mercedes expect - that cannot work. Hotel in general: it is a spa hotel dating from 1972, which probably from lack of largest number among spa clients are the hotel was being remodeled /. Entirely legitimate. This would probably no one more such a monster in the countryside build. Structure and charm from the outside - at best mark 4- The hotel consists of 3 in number built industrialized buildings. In house ... 1 is reception, restaurants, pool, and other infrastructure as well as various rooms, in the houses 2+3 only used. We were in house 3 (family rooms with connecting door) accommodated. The way in the house 1 was extremely long (and i think also extremely long!) And dryshod by the whole corridors unfortunately not barrier-free. With a buggy or wheelchair is you the main building only on ways outside reach. We were over Sylvester in the hotel and it was extremely crowded. The food we were not in the restaurant, but the chamber 'Rhön' allocated. Elsewhere called such a chamber 'stadthalle' or 'bourgeois mansion'. All in all, but everything was fine: food was ok (was a cafeteria), quality and variety were adequate. Staff was great and very attentive! Swimming pool/sauna: also here everything so far in the green area. Clearly worn everywhere times the ravages of time, but mildew and co could you don't mind. The water temperature was for adults and kids ok, for infants, which wasn't so great move, rather 2-3 degrees too cold. As 2 separate pools are available, one could well with 2 different temperatures work. There was no supervisor available, this makes the thekenpersonal so next to it (so almost not). I think that is very serious, i have my stay a brenzliche situation with a child - should have been evil can go out. The sauna area is very nice. A shame, that per day only 3 infusions are made. Due to the small infusion-number is the sauna then just packed. I think, for the size of the house would be 1 brew at least every 2 hours adequate. Indoor playground: actually very nice, but unfortunately not exclusively for hotel guests. If on weekends bad weather is, you should something different plan. On sunday before new year's eve was the indoor play area packed and 2/3 with external guests occupied. Our daughter wanted to after half an hour again, because a big confusion prevailed. In view of the fact, that for such an arrangement some euronen on the table and then do not really use, actually a 'no-go'. My personal conclusion: we are talking, as i said, from a 3 - star-superior haus, and it has already largely everything as far as ok. My only, real ausschlußkriterium is the long way between the family room and the main building. I would therefore my Family not book. Who with 2 normal rooms in the main building or a double bed and an extra bed can live, is however in the best way waived. I would therefore advise the house generally further. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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NW
Is sunday
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
Positive: free parking, drinks (limited selection, but ok) were included in the food Negative: heating kluckerte (bad slept) and was dusty, the breakfast was the cold meats simple on the plate (in stack) and without vegetables deco, the hotel from the outside not inviting, the water in the pool is cold, the balcony could be for the summer season a bit more friendly decorated are, only chairs and lounger on the alkon, no table. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Ronald
Better than it looks from the outside.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2013
A huge complex, as already mentioned here it looks from outside like sozialwohnungsbau the 70 years, or as a fdgb home from the gdr in the west gebeamt. Inside it is substantially more pleasant than in the outside, even when equipment and technology not on the newest conditions are. It is clean, good facilities, numerous conference and dining rooms. We had half board, the drinks were included. Kids had the whole day all-inclusive, however, the lunch meal rather alibi-character: only from 12 to 13 hours, but quite spartan. Come here either families with kids or pensioners, because of the spa ... and wellness area. read hotel review
  • Room
    5.0

    Big enough, very large terrace (which we because of the season of course couldn't use. The shower is somewhat small, despite good size of bathroom, but for the holiday it was. From the rooms one has of course, very long ways, felt half a mile away to the breakfast or the pool, and we were in the main building! Who in house ii or ii lives, which can, if it to the breakfast on the room is, actually right again for lunch reverse. As i said, a huge complex...

  • Gastronomy
    4.0

    The breakfast was relatively plentiful, however each day identical. Varied was the dinner, also very delicious. However you could not too late, because the population worked only good at the beginning. The mitdenkende, attentive tourists asked, as the site repeatedly changed - within one evening, mind you! At the beginning we thought we were, the salad buffet was already after a half hour all, until we noticed, that it suddenly at another corner in the hall stood. And the hall was really huge! But you can also with humor take.

  • Service
    5.0

    Very friendly, attentive, cordial. Room cleaning was absolutely in order. Naturally, the dining room in such a huge object rather cafeteria character, but a small, cosy lounge in the order of magnitude't wait. For questions and information were very hard, we just had to have patience - the older people took the ladies at the front desk just sometimes very in detail in claim, and this is certainly still much more patience needed.

  • Sport & Leisure
    4.0

    Really good is the inkludierte indoor swimming pool with sauna (there was a bit cramped), as well as the indoor playground. What our expectations was the kids club: if you have a child there surrendered, must punctually opening there, otherwise it is no longer purely! Around 10 is going on, as we against 10:30 a. m. came, our daughter had not no more taken. Without comment, so extremely we were on holiday not on german punctuality furnished and we come from Germany. But we were not there, our child off and so is a little different for the leisure hollow.

  • Hotel
    4.0

    A huge complex, as already mentioned here it looks from outside like sozialwohnungsbau the 70 years, or as a fdgb home from the gdr in the west gebeamt. Inside it is substantially more pleasant than in the outside, even when equipment and technology not on the newest conditions are. It is clean, good facilities, numerous conference and dining rooms. We had half board, the drinks were included. Kids had the whole day all-inclusive, however, the lunch meal rather alibi-character: only from 12 to 13 hours, but quite spartan. Come here either families with kids or pensioners, because of the spa and wellness area.

  • Location
    4.0

    The hotel is located about two miles outside of the city, on the mountain in the district reiterswiesen, close to the castle and the forest. There is a bus service into the city, with visitor's tax including; but not on sundays. All kinds of entertainment, shopping, etc. are down below in the town.

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Yvonne
For children top, but...
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • December 2013
For children top, but that was it already. Staff rather than friendly, especially in the pool area. Otherwise very older hotel, but the rooms are spacious and relatively clean. Which disturbed us very much, the one with the dinner really point 6:00 p. m. there should be, because otherwise hardly anything was available. It was hardly refilled... Otherwise you can à la carte food, but also very spartan, but delicious. Which for the kids was great, swimming, games and bars. The were think the einigsten nice staff... On the whole i think there are better hotels. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    0
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Nicole
We had nice days
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2013
Food wonderful. Ladies at the front desk very friendly and helpful. Restaurantdamen on the first day still very hard, then the effort after something (plates clearing for example). Pool could be more for the kids, also smaller, and warmer. Indoorspielpatz absolutely sufficient and something for everyone. Room was clean and space moderate with 4 persons (one of them in the baby bed) just enough. On the outside sight from the hotel one must not comment on. The paths of the hotel are already very long, outside along it. But we also had very lucky with the weather. read hotel review
  • Room
    5.0

    Ok, for 4 persons it is already closely.

  • Gastronomy
    6.0

    Food there was nothing to complain about

  • Service
    5.0

    Reception ladies very nice and helpful

  • Sport & Leisure
    4.0

    Pool nothing for small children and cold

  • Hotel
    5.0

    Food wonderful. Ladies at the front desk very friendly and helpful. Restaurantdamen on the first day still very hard, then the effort after something (plates clearing for example). Pool could be more for the kids, also smaller, and warmer. Indoorspielpatz absolutely sufficient and something for everyone. Room was clean and space moderate with 4 persons (one of them in the baby bed) just enough. On the outside sight from the hotel one must not comment on. The paths of the hotel are already very long, outside along it. But we also had very lucky with the weather.

  • Location
    5.0

    About 20 minutes with the free bus to the city

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Petra
For children simply great, we are coming again
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2013
We were to 4. time in the hotel and our grandchildren were thrilled as always. Despite the multiplicity of the guests was the service in the restaurant perfect, but a big compliment. The good work climate (for years the same staff) one experienced in the warmth and friendliness of the staff. Mentioned is mainly mr kirchner and his team and the nice gitti from the water. Your loving kind with 'wasserscheuen' to handle children is just great. For this alone it's worth the stay there again. The games room is 5. floor to the ground floor been mislaid. Unfortunately, now ... the games for larger children. In the indoor play area, there are only a few vehicles for larger children. Very large crush would be a vergaberegelung by the supervision makes sense. Weaker children have no chance. Would be nice a more flexible way the children from the sonni club pick up. A whole morning or afternoon was our children too long. They gladly times crafts or painted, but not equal to 2.5 hour. read hotel review
  • Room
    5.0

    The room was functional- The bathroom was nicely big.

  • Gastronomy
    5.0

    The food tasted good. Kids loved the kids buffet great.

  • Service
    5.0

    Room cleaning by galina great. Staff very friendly.

  • Sport & Leisure
    5.0

    Large water landscape. Water in the kleidkindbereich could be warmer, but by circumstances not rules.

  • Hotel
    5.0

    We were to 4. time in the hotel and our grandchildren were thrilled as always. Despite the multiplicity of the guests was the service in the restaurant perfect, but a big compliment. The good work climate (for years the same staff) one experienced in the warmth and friendliness of the staff. Mentioned is mainly mr kirchner and his team and the nice gitti from the water. Your loving kind with 'wasserscheuen' to handle children is just great. For this alone it's worth the stay there again. The games room is 5. floor to the ground floor been mislaid. Unfortunately, now the games for larger children. In the indoor play area, there are only a few vehicles for larger children. Very large crush would be a vergaberegelung by the supervision makes sense. Weaker children have no chance... Would be nice a more flexible way the children from the sonni club pick up. A whole morning or afternoon was our children too long... They gladly times crafts or painted, but not equal to 2.5 hour...

  • Location
    6.0

    Stadtbushaltestelle outside the door With the guest card for free

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Natascha
Family vacation
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2013
Not nice from the outside, but the rooms are clean and well-kept and beautifully big. Food good enough, the kids buffet could have been a bit healthier are. Too much fried food. My daughter has predominantly from the adult buffet. Many families, great childcare read hotel review
  • Room
    5.0

    Everything was great, clean, spacious. Everything available

  • Gastronomy
    4.0

    Everything ok, only the kids buffet was very unhealthy

  • Service
    4.0

    All staff very friendly, only the service in the bar unfortunately not.

  • Sport & Leisure
    4.0

    Child care super! Bath okay, too bad that you as a guest in the sauna area can themselves decide, whether you swim gear anbehält. Were very rude pointed out.

  • Hotel
    4.0

    Not nice from the outside, but the rooms are clean and well-kept and beautifully big. Food good enough, the kids buffet could have been a bit healthier are. Too much fried food. My daughter has predominantly from the adult buffet. Many families, great childcare

  • Location
    4.0

    Easy access to everything. Little for young people

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Daniel
Short family stay, all-inclusive
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2013
Good rates, good deals, good food, nice staff, spacious rooms... Only the pool should be renovated ☺ and unfortunately wireless internet fee read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Kirsten
Very pleasant holiday
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2013
Booking directly on the hotel, but with happy card 'familotel'. Very good surround sorglospaket from a to z-booking holiday departure. Portaloo as the hotel concept is true. We would gladly come again. We recommend this hotel for any age group highly recommend. Hotel with own charm and charisma ☺ read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thomas
Short break in Rhön
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2013
Family friendly hotel with very friendly staff, great bathing and sauna possibilities and beautiful surroundings read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Birgit
Was very surprised many thanks
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • June 2013
Was as a single a weekend with half-board, had already fear alone at a table to sit, but it was really very nice were 3 female, have understood us well, many thanks to the staff was great, i have a nice visisted for the just as i return to the hotel for sure is. Many thanks again was a really great stay. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Volker
Top value!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2013
A wonderful break in a large hotel. Competent, friendly staff in all areas, Large room and large bathroom. Flat screen tv, if required, as well as a big balcony. The entire interior is very well maintained, bright and friendly. This also applies to the restaurant. For families with children there is a private dining area, if they so wish. The exterior facade is not more so at the height of the time, but the style of the construction period (70' it years) are due must. But we were mostly in the hotel, and it is nice. As well as great ... the fact that, although booking glückszimmer, the requests for location and equipment met got. The outdoor pool could be bigger, the rest of the spa area is good and generous. Our conclusion: no hotel, which was so much value for so little price. We will come again! And if you, as a guest a 5 star kitchen expect, shouldn book. But certainly in a different setting, and not to forget a dramatically higher price. The whole restaurant area fits! Varied food in buffet form, always hot, fresh and plentiful. Delicious! Gladly again! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Birgit
Come in any case again
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • May 2013
I was surprised since i had some negative reviews read not true, floor in the pool could stand times a renovation but everything else was just great. Many thanks for a very pleasant stay read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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