Hotel Crowne Plaza Chateau Lacombe(3 stars)

10111 Bellamy Hill Nw Show map

Average rating

2 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    5.1
  • Service
    3.8
  • Location
    5.0
  • Food and Drinks
    6.0
  • Sport & entertain
    3.5
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2 hotel reviews in Englishsorted by travel date
Frank
Pleasant decor, nice view
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
We took a weekend trip to Edmonton and Calgary, this hotel was our first stop after an exhausting hours in the Edmonton Mall ☺ the hotel itself was good, the rooms quite modern and everything was clean. The check-in and check-out was only on the second Alnauf okay, as the chef was called, but it is bearable. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    3.5
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Peter
Old, well maintained, noisy
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2011
We stayed passing through one night in Crowne Plaza. Had paid the point break, which the room not very expensive was, the regular price would have been but then annoyed. The hotel is located in the city centre with a view of the river. The hotel is in a high tower and already getting old, but seemed well maintained. The lobby made a good impression, the check in operation was quickly, however very sterile, impersonal, little friendly and accommodating, most of the information had to be requested (times, prices, restaurants, etc.). The room was with a king size bed ... and well maintained. The view was facing the river, but mostly in the direction a neighboring wohnhauskomplexes. In addition the fensterfugenverklebungen discolored black and did not clean. The bed was clean, good comfort level, unfortunately the hotel is noisy, elevators good factor and the ice machine is on the long term no really nice sound. Good was the business center, free in the price included internet access worked well. Unfortunately no upgrade to executive room, therefore no access to the club lounge. If favorable available recommended, otherwise there are nicer, better accommodation, with more amenities, comfort and ambience. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    4.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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