Hotel The Westin Guangzhou(5 stars)

No. 6 Linhe Middle Road View on map

Average rating

13 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.1
  • Location
    4.8
  • Food and Drinks
    5.3
  • Sport & entertain
    5.3
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6 reviews for this hotel sorted by travel date
Ying Cai
Good location, good service
  • Recommended hotel
  • Couples
  • City break
  • June 2013
The hotel locates in a very good place, near train、subway station and shopping mall. But the facilities are a bit old. Overall the rooms and the lobby is nice. And the staff was very helpful throughout and was very accomodating to my needs and requests, except for one person on checkin. The service made it so that I may stay in this hotel again if I visit Guangzhou even though there are a lot of new 5 star hotels and some areas are becoming nicer than the Tienhe railway station area. Also the room was warm and did not have ... alot of noises - eg loud aircondition, etc. The hotel is relatively close to a subway that will take you wherever u need to go. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Maike
Lovely hotel in a good location archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
It is a very impressive, modern hotel complex, with approximately 30 floors. All public areas are very clean and well maintained. read hotel review
  • Room
    4.0

    The rooms are really spacious and furnished in a modern style. Especially nice were the bathrooms, with a large bathtub and rain shower. The air conditioner in my room was bad, however, to not regulate, so it was continuously and the room about 15 °c cooled down has, unfortunately knew the hotel staff are not, as this problem was. After an initial complaint was a small electric heater provided, but with the size of the room not much effect. My room i could but without problems change and came in a room, with well-functioning heating/air conditioning.

  • Gastronomy
    5.0

    There are several restaurants in the hotel, including a typical cantonese restaurant, as well as an italian restaurant on the top floor (great view from there!). The atmosphere in both restaurants is nice, the cantonese cuisine is however not my case. You must be like! ;-)

  • Service
    6.0

    The hotel staff were as very friendly and helpful. I had problems with the airconditioning in my room and got immediately help.

  • Sport & Leisure
    6.0

    The hotel has a extensive spaßbereich with all the bells and whistles. The gym is well equipped. Also shops pool and hot tub to relax.

  • Hotel
    6.0

    It is a very impressive, modern hotel complex, with approximately 30 floors. All public areas are very clean and well maintained.

  • Location
    5.0

    The hotel is situated right in reach a metro station. In the immediate area of the hotel there are some restaurants, stores and small supermarkets, the the daily need good coverage. To the airport you need with the taxi usually somewhat more than one hour (depending on traffic).

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Carsten
OK, but not great! archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2012
In March 2012 we went to Canton fair in the hotel. The rooms are in spotless condition, Large, Clean, modern, power, always bottles with water handy. Furthermore, we had the lounge ( breakfast and dinner) booked. Here was the Grundauswahl to drinks and spit good, but it was anytime again Only slowly refilled. The 6 elevators in the house were an impertinence. This move on the 40 floors in the Rollatorentempo. In the sharpened we have 17 minutes wait! The lobby bar bar has charm a mortuary. If one of my previous reviewer writes, the best at the place, I ... must clearly run counter. The nearby the shangrila is a bit more expensive but also corresponding better. For visitors the hotel has however a large advantage, it is by a bridge on the third floor directly by the exhibition hall 16 connected. In short: you can book. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Jonathan
Stopover in Guangzhou archived
  • Recommended hotel
  • Couples
  • City break
  • December 2011
We stayed overnight for a stopover and were very happy with the choice. The room was large and comfortable, and the bath was a welcome retreat after a long flight. The breakfast buffet is absolutely spectacular!!! It should not be missed. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Thorsten
The best hotel in the city archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2011
Very good hotel-is urgently needed if you are traveling in china. This hotel you can recommend without any further and is currently the best hotel in the city in the price-performanceproportion read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
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Martin
Outside Hui, but unfortunately not really great! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2011
The Westin at first very impressed! Egg huge construction in the middle of the city, which I am sure was expensive! However, disturb rats in the ventilation shafts (in the 23. Floor!), as well as an air conditioning system, the cash situation. It was the whole time not more than 19 °C in the room (with other guests also). Then you turn on the air circulation heating a draught arises, the climate on felt 15 °C (air chilled) down, as it is just not got warmer-now I am ill. Thank You! In the otherwise very nice bathroom was missing a ... towel rack. The water needs about five minutes to get it warm, but one verbrüht right. Water pressure: weak Door: rattles when other doors in the hallway open or closed-this was annoying! Seals to the bath tub is bad or not available: this is moldy! With all impression the Westin in the first moment produced: if you are going to the paint scratches one noticed, that much still not on the level, which one might expect. The Nive premium is still not read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close