Hotel Harzhaus(4 stars)

Heringsbrunnen 1 38877 Benneckenstein Show map

Average rating

102 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    4.5
  • Service
    5.3
  • Location
    4.7
  • Food and Drinks
    5.4
  • Sport & entertain
    5.2
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78 hotel reviews in Englishsorted by travel date
Erik
Impossible service
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • March 2013
Pleasant hotel, but no 4 stars! Service is good except the service ( older lady) the 22 march 2013 in the evening in the restaurant worked. The question, whether you a bottle of beer to the room Write and then to carry forward can, was unruffled radack. Counterquestion: 'you know actually, how much work the power?'. The reminded then nevertheless rather at the fdgb/home (ddr-ferienheim), the This hotel earlier once was. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    3.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    2.5
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Frank
Winter weekend in benneckenstein/harz
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
The hotel is located in a quiet and idyllic forest location, you can here good go hiking. We were right at the beginning at the front desk welcomed in a friendly manner. The room was somewhat small, but everything clean and available that you need, the view of the game reserve is also very clean. The 4 course candelight dinner was absolutely great, very recommendable. The breakfast buffet offers a great variety and there was everything needed, except ' real Nutella'. To summarize a very nice winter weekend, we definitely go again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Heike
Very nice short vacation in a very quiet area
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
Is a little bit out of town and peacefully located. Foreign language competence and cross-country ski run right on the hotel. Pleasant staff and beautiful vivarium. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Christina
Much better than expected!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
We were very positively surprised and have as a family for the winter holidays next year just booked again. When we were there, were several families and many couples there. The rooms are not large but absolutely sufficient and very clean. The restaurant is excellent and special requests were very well received. Everything was delicious and we would have the whole card try. The only point of criticism the modest rolls and the hard bread for breakfast. The sauna area is modern, brand new and very attractive. The fitnesshalle seemed somewhat functional and cool, is however an enrichment, also in ... the somewhat indoor something to do. Hotel guests have complimentary use of the new indoor pool the site, which with a giant slide and warm water also very worth it. Outside of the hotel are just the rodelberg, cross-country ski runs and hiking trails, so you not always directly by car los must. All together a successful short break in an idyllic environment. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jörg
Hotel for old people
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • December 2012
Our journey began on 22-12-2012 and ended on 27-12-2012. We spontaneously for the harzhotel decided but also it looked also like that. Rather after a har (t) z-4-standard than a 4 star hotel. The service and the cleaning crew were very friendly and accommodating, the management a total catastrophe and incompetent in the area of customer service. Us jugglery suggests, they gave us a bit on a bill, which we did not taken into account and the leisure land a fitness centre suggests, and even the wall covering from cheap plywood and not to sport invites. I have although it ... is only the gym use it but this can not any question. Fitness is the wrong word. To the selection stood a cheaper tower, the proportions rather suitable for children was as for adults, a treadmill, two crosser, a stationary bike, and a spinning wheel. Everything cheapest quality, sometimes also not working since batteries empty. The variety of dishes was all right but not exceptional. The titulierungen the evening meals, however, promised a good food. But let the taste. Overall i give it the restaurant a 4 + for the food. The rooms were too small, the shower the bathroom had hardly any water pressure and the towels were not changed regularly. As pensioner-hotel perhaps to use, for young, active and dynamic people rather unsuitable. This surprises me not, that in the last to years alone 600 young people pulled away are. It is simply nothing to do. Itself the next petrol is good 15 kilometer away from the hotel. Allegedly, because it is a nature reserve, a lpg gas station but there are. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    2.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Jürgen
Short break in a winter landscape
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2012
- very scenic beautifully located house, a bit outside of the area, - generous laid out game reserve - staff seemed sometimes a bit annoyed, whether the resolved wishes - room staff if the replacement of defective and worn body Attach importance - release of the existing and in very good condition the alley without Briefing or demand experience in service - on demand we were allowed our own drinks with the bowling alley to take, glasses got We from the area of food - the well-signposted hiking trails are in the winter only limited accessible - in urlaubsticket advertised ... gastronomic facilities were unfortunately partly closed, despite The you actually open to read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
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Silvia
Short break, we will be happy to repeat are
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
We had the hotel booked and afterwards first the reviews read. Since there were a few bad reviews there, we are eagerly to benneckenstein and can only say, that we statements at all not understand could! We had the room number 212, with a bright tiled bathroom with slanted, the but nevertheless large enough is for 2 people. The living room/ bedroom is so large, that also a seating area place. The bed, the closet and the desk with a tv were everything great reasonable. The only thing, that we missed, was a lighting in the seating area, for example ... a lamp. The breakfast buffet was delicious and stocked with everything, what you imagine can. Otherwise we found the coffee really good. On the first evening we had a 3-course menu by candlelight. This food was tasty and above all the dessert. I had a fleischfreie variant asked, immediately accepted. I could even decide, which appetizer and which main course I would like to. But once again a big thank you. The hotel and the area is so nice, that we'll be back. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Ken
Nature pur!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Beautiful small hotel at the edge of the forest with a deer enclosure. Near our visit was rutting season and the deer shouting. Staff was very friendly and the food always good. Unfortunately we had bad weather. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jens
Wonderful days in the resin
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2012
We have the three of us very well. You can in the area many undertake. Nice was the free entry in the swimming pool of benneckenstein. The food in the restaurant was always very tasty. Unfortunately we again not on the words could, since the weather was so poor. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Günter
Is the review Michael not nachvollziehe
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
We can review from Michael don't understand! We were already more often in the Hotel Harzhaus. Every time we remember a renovation and improvement. You can also a lot of hairs rider and there is tourist, the everywhere something to moan about have. We want to recover, good food and served in a friendly manner will, this is Hotel Harzhaus totally given. Most people have a lot not at home, take evenings salads and complain in the hotels only rum, stay at home and scare off not the other guests, we take our group or alone gladly again the Harzhaus. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Dieter
Successful weekend
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
We are a Groupon-guests arrived and have to say, it has worked out well, the location is for activities excellent, the sauna area- simply brilliant, very good value for money, we come defitinely again. Claudia & Dieter. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Christian
Hotel great location, dealing with complaint equal 0
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2012
The management of complaints isn't available. A answer one must beg and receives after about 3 weeks a answer for a lot of complaints is applicable. Answer was' since none of the fact, the exhaust air facilities in front of the room 303 contruction, complained, is the next complaint' read more
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Denny
Beautiful harzurlaub
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
Had a wonderful short break in a very nice and peaceful location. ( with a great view the game reserve ) staff were friendly and attentive. A large variety on food was very tasty. The sauna area in the house was simply great. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
Nice hiking vacation, small room
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We were in the Hotel Harzhaus in august 2013: was pleasant the enclosed entrance to the swimming pool benneckenstein, also the hotel with the new spa area and the animal enclosures was quite pleasant. Hiking trails started right on the hotel. Not so nice was our very small room 113 (may be because of the Groupon-voucher), otherwise was not much to criticize. In the restaurant was not a lot of staff, thus it came occasionally to wait. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Dirk
Nice, but no four stars!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
We had a ' cuddle weekend, two nights with breakfast and a candlelight dinner. To the greetings there was a large bottle of little red riding Hood sparkling wine to the room, in the restaurant there was a sparkling wine as welcome drink. The hotel is in a nice location and quiet. We were with the motorcycle there. There is a Motorradcontainer, but we directly in front of the front desk parked. We had a room (303 ) on the attic storey. Before the room window there were two chimneys, probably exhaust or heating, they made often again quite loud ... noises. Who has an easy sleep, should the room not really book. The room was big enough. The pillows are a middle disaster, the mattresses feast. Unfortunately you could the windows no screens. There were no blinds or curtains. Here should be remedied, since the room relatively fast aufheizt and the sun quite early wakeup. There unfortunately in the bath relatively many fremdhaare, this cannot be tolerated. There the bathroom nothing special big and white tiled, the must see. Basically the cleanliness in the whole hotel however quite reasonable. In the conservatory the window sills daily from dead flies removed. The whole staff was very friendly. The dishes on solid level. The portions were tidy, the breakfast buffet extensive. The prices for food were the middle area ( Grillpfanne 16,00 Euro, Schnitzel 12,50 Euro). A bottle of wine for 12,50 Euro we found cheap, a small FL. Water 0.25 litre 2,00 Euro/ soft drink 1.90 Euro rather than a bit expensive. Under a candle light dinner you basically a bit romantic before. This was certainly not. There was a solid three-course -menu and on the table burned a candle, the burned but also on each other occupied table. So don't expect too much! In short: we can recommend the hotel. It is one of the better hotels in the region. The value for money goes completely fine. Very suitable as a base for walks or cycling. We find it but with four stars a bit too high evaluated. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
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Malena
4 wonderful days the resin!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We had 4 quiet days in resin over a Groupon Gutschein booked. We must now however note, that you have this voucher half of the actual price save. Under this aspect the value for money is excellent been. We had a room in the 3rd floor. This room many as very small designate, for us it was for the 4 days perfectly adequate. The most important for us is always the cleanliness and this was unconditionally given. In the bathroom was everything available, what you need. There was but unfortunately no blinds or curtains to screens. Otherwise no shortcoming! The ... breakfast was great, I had rarely seen such a selection of experienced. That there is no scrambled egg there, I think in comparison to other guests, easy. A good vacation should not scrambled egg piggyback! Totally new wellness area is a force! Sauna, Turkish and relaxation area are totally nice and quiet. The dinner we have in the hotel's own restaurant to us. There was amongst others game and pub dishes. Top! The staff are very friendly and everything is very easy going! In short: for quiet days in the resin for walking or just nothing-do perfect. You should not with the expectations to this hotel go, that it with the friends large chains compete to. If you attended-> perfect! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sarah
Good hotel as a basis for excursions
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • July 2012
The value for money was all right. The double room was quite small, but as well as the bathroom clean. Unfortunately had the windows no blinds or curtains to darken, so that we in the morning by the sun, the light into the room seemed, already quite early woken up. The breakfast buffet was really very varied and something for everyone there, however you should early in the breakfast room his, otherwise it was already quite broke. The restaurant itself I would not recommend. The dishes were here in comparison to normal restaurants quite upscale and not convincing. There are ... better and cheaper alternative in town, the about minutes on foot to reach is. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Laura
For 4 stars insufficient
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
Itself the hotel is really nice. However it is not a four star hotel. For breakfast only the coerced ( no scrambled egg etc.) tasted also really less. Has quite taste of anything. The staff is also not afterwards the tables to clear up. Otherwise overpriced price with the restaurant! For young people rather boring. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    3.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Sabine
Short break
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2012
The hotel for a short break is recommendable. We had the sauna looking forward to it, the unfortunately currently being renovated and we were when booking not communicated. The room was rather small however for a weekend adequate. The complete staff is very friendly. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Alexandra
Once and never again
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • July 2012
I have my man to wedding anniversary Romantiktage in the Hotel Harzhaus get. I was very pleased the hotel looked really good. When checking in we had in the 3 floor without lift, the room was extremely small, the bathroom also. There was a massive TV the only positive at this room. We had no curtains no blinds in front of the window so the late afternoon and evenings fully the sunshine in the room slam and at night it was unbearably in this room. You could also the window not open as in front of the window a silver ... heat duct unverriegelbare was also constantly started up. The worst however were the beds in this hotel I was already in many hotels but so loud and squeaking I have never had. Then to canvass for anniversaries or lovers so romantic, the beds definitely not on. US it is in any case thoroughly past. read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
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