Swissotel Amsterdam(4 stars)

Damrak 96 1012 LP Amsterdam View on map

Average rating

41 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.5
  • Location
    5.9
  • Food and Drinks
    5.1
  • Sport & entertain
    3.1
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Helmut
Short break Amsterdam.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
We had a 4 star expected, this hotel was more than good for 3.5. %singlelinebreak % Quality, breakfast room and atmosphere * ** %singlelinebreak % The location was ideal, which the kundenzulauf naturally enormous benefits. %singlelinebreak % That would be the only reason this hotel to select. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tobias Hackhe
Swissôtel-always gladly again, ideal for city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2013
The hotel convinced from the outset. The nice front desk with red carpet and a great reception staff is convincing. The elevators are new and with a pleasant aroma ventilated. The hotel rooms are in good condition and all the furnishings are well maintained. Also the tvs, with 5 german transmitters, and a very large size. Breakfast not booked, because it was very expensive. Therefore 5 stars read hotel review
  • Room
    6.0

    We have the category classic room, the standard room! The room size was pretty good ☺ the bathrooms have a bathtub ☺ everything very new & clean! You have the choice between 6 pillows ☺ My request was fulfilled. I wanted a quiet room to the inner court at a higher level-so at night you could sleep better!

  • Gastronomy
    0
  • Service
    6.0

    The staff spoke excellent english, as actually all dutch. But there is also a small talk in german was tried ☺ The room was very clean upon arrival, there was nothing to complain about! We didn't have any complaints. :-)

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel convinced from the outset. The nice front desk with red carpet and a great reception staff is convincing. The elevators are new and with a pleasant aroma ventilated. The hotel rooms are in good condition and all the furnishings are well maintained. Also the tvs, with 5 german transmitters, and a very large size. Breakfast not booked, because it was very expensive. Therefore 5 stars

  • Location
    6.0

    The hotel can not be better be located! From the train station Amsterdam Centraal on foot it is 10 minutes/600 metres. It was also with wheeling cases not a problem. Or one drives 1 station with the tram, it stops about 50 meters from the hotel. The hotel is right on dam square. From there you can reach everything very fast to foot or with the tram!

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Ibrahim
Nice hotel with a very good location
  • Recommended hotel
  • Families
  • Countryside & spa
  • June 2013
A very friendly stuff, with a very good location, no need to have a map!! i stayed for 6 nights with happiness and comfortable i advise every one with this hotel for a medium budget. again , helpful stuff is very noticed read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.7
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nadja
Perfect for a city break
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
The hotel is in the middle of the center and you can all points of interest in a few minutes reach. Directly in front of the hotel is a tram station. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Stefan
Great hotel in the center amsterdam
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
The room was excellent, since i had a free upgrade had received. Also was surprisingly the breakfast included, which may be also because of the upgrade is declared. The central location of the hotel is very good. Thanks to the tips here in the forum i could reach, that i a room instead of on the 1. floor on the 5. floor received, where it really no noise problems gave. Fitness room and internet room are quite small and there is no sauna, although the hallways after appropriate aroma smells (was pleasant, didn't bother us, just a little exaggerated). Negative ... only the price (for a private stay it would have been too expensive been) and the bad stocked hotel bar (except Mojito no cocktail for offer). In short: if the budget gives, a very good hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Olga
Nice location
  • Recommended hotel
  • Couples
  • City break
  • August 2012
The location is very good. Everything is near to the hotel: banks, restaurants, coffee shops, information desks etc. Though the hotel is not as good as the Swissotel is supposed to be. For example, there was no parking at all and we had to park our car at the closest mall parking which was quite expencive (about 50 EURO per night). read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.7
    Child care or playground
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Susanne
Location perpekt, the room was clean, staff rude
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2012
Amsterdam is a very beautiful city/just a incredibly expensive. For the money, 2 nights without breakfast -you can get a all inclusive vacation for 7 days in Turkey make. This is a city break. Annoyed has, that the parking very, very bad. So soon it is better to use the train. This is also the discontent with the hotel well-founded, because they were very inflexible and help Parkerei was very difficult. And saying 'you are here in Holland' you could save. This has nothing to do with customer service. from the cleanliness and location is nothing at all to moan ..., it is really reasonable. The hotel should be your staff time in things Customer service schools. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Diana
Centrally located hotel -a bit noisy archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2011
The hotel lies very centrally located nearby of the train station -about 5 minutes on foot. In the immediate vicinity there are many sights and options for shopping. Breakfast was not included, cost 20 euros per person. In comparison to other Swissotels, the breakfast was not really very Oberhit but completely okay. 20 euros it was not worth it! In the area there is nice cafes for breakfast. Many Businessmen. Cleanliness. OK read hotel review
  • Room
    5.0

    Very clean with Nespresso machine

  • Gastronomy
    5.0

    The food is very good. The restaurant seems somehow not to the hotel directly to belong but over the quality can't complain. The service there is somewhat 'unusual' one has rather the feeling now to ' stören'... And if you are not in the front next to the open door to sit, you need to have time 10 minutes wait until someone comes and the order includes... The back part seems to the hotel to belong-there it is many comfortable!

  • Service
    5.0

    The staff at reception speaks a little German and is very friendly and tried all wishes. We had to the room after a night change, as it was unbearably loud. The first room lag on the first floor ( definitely vermeinden!) on shops. At night there are a lot of drunk at the window past or in the morning around half 5 drives the city cleaning and it seems, that this right through the room. We reported this and behaviourless a new room in the fifth floor. These was very quiet!

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel lies very centrally located nearby of the train station -about 5 minutes on foot. In the immediate vicinity there are many sights and options for shopping. Breakfast was not included, cost 20 euros per person. In comparison to other Swissotels, the breakfast was not really very Oberhit but completely okay. 20 euros it was not worth it! In the area there is nice cafes for breakfast. Many Businessmen. Cleanliness. OK

  • Location
    6.0

    The hotel lies very centrally located nearby of the train station -about 5 minutes on foot. In the immediate vicinity there are many sights and options for shopping.

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Harald
Hotel in a great location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
The hotel is being partially renovated at the moment (the lifts are being replaced) but it didn't bother us. The rooms and restaurant were both very clean. The clientele was a mix of business travelers and tourists. read hotel review
  • Room
    6.0

    The size of the room and its furniture were fine; it was newly furnished and very clean. A handle in the bathtub (with shower) for elderly or disabled people would be good, or the edge of the tub could be thinner. There is a coffee machine in the room. An iron (not something you normally take for granted in a hotel room) and safe are provided.

  • Gastronomy
    5.0

    Breakfast buffet: Not particularly cheap but everything that you would expect for a hotel in this category. Somewhat annoying that you have to sign a bill for breakfast every day, even though you booked bed and breakfast. Friendliness of the staff is fine, but depends on who is serving you. When ordering a coffee with milk, sometimes only the coffee will turn up and you have to ask for the milk several times.

  • Service
    5.0

    The friendliness of the staff corresponds with the category of the hotel. Room cleaning is fine.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel is being partially renovated at the moment (the lifts are being replaced) but it didn't bother us. The rooms and restaurant were both very clean. The clientele was a mix of business travelers and tourists.

  • Location
    6.0

    Position: right in the center of town. That's the best thing about this hotel: a tram station with 5 different lines is right in front of the door, with more lines about 100m away. One tram stop away from the main station. Shopping streets very nearby.

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Patrick
Familiar Swisshotel quality in the best location archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2010
The Swissotel Amsterdam is a city hotel right on the Dam square. So just a few minutes walk from the rail remove and also in the center of Amsterdam. Each of the 109 rooms are all furnished in a modern equipped and very clean. We had only night without additional services. Will be in Amsterdam (especially so in the center) but didn't need one. You can relax in the within 5 minutes walk extremely varied meals. all in all a top address whether to shop for sight-seeing or _can just to it at night! Everything is close, but you can ... sleep through the night (I think). Due to the Dutch architecture the rooms were of course not too large and the view from the window looks out to a side street and neighbor wall. But the view we didn't go in a city hotel - not understand that if you can complain about. I would recommend this hotel to anyone on my next Amsterdam experience and will definitely stay here again. read hotel review
  • Room
    5.0

    Rather limited, but perfectly adequate. very pleasant bed. Work desk and accent table with leather chairs. In addition a nic-nacs. Overall decor more modern. View was logically didn't there. The one shouldn't be expected when you know the Dutch architecture and a hotel in the city center. BTW, you're not too often in the room, if you on city break.

  • Gastronomy
    5.0

    Only once used the breakfast on the bed. Price/performance was good. Service in the point.

  • Service
    6.0

    Fast check-in and check-out. very friendly staff (which for the eyes is included). English at reception spoke of course. If you to another country must not expect German was spoken. English you should bring a traveler already.

  • Sport & Leisure
    4.0

    The quite small hotel offers a fitness room and a business center with free internet access. Both rooms are not really big, but it was sufficient laid back shortly check emails or evening a small work-out.

  • Hotel
    6.0

    The Swissotel Amsterdam is a city hotel right on the Dam square. So just a few minutes walk from the rail remove and also in the center of Amsterdam. Each of the 109 rooms are all furnished in a modern equipped and very clean. We had only night without additional services. Will be in Amsterdam (especially so in the center) but didn't need one. You can relax in the within 5 minutes walk extremely varied meals. all in all a top address whether to shop for sight-seeing or _can just to it at night! Everything is close, but you can sleep through the night (I think). Due to the Dutch architecture the rooms were of course not too large and the view from the window looks out to a side street and neighbor wall. But the view we didn't go in a city hotel - not understand that if you can complain about. I would recommend this hotel to anyone on my next Amsterdam experience and will definitely stay here again.

  • Location
    6.0

    As mentioned: doesn't get much better. At the airport express train (approximately 25 minute transfer to the railway station) and then walk to the hotel. Overall as in the center shopping and treats. The famous red-light district is about 200-300 meters away. So not too far, but far enough to sleep through the night. Bars and restaurants in the surrounding area plentiful. Rates reasonable, there's London different. Clubs are in about 5 to 15 minutes walk.

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Wolfgang
Good city hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2010
It is a good city hotel with the best location directly at the Dam-position in the heart of Amsterdam. Madame Tussauds and the castle are approximately 100 meters away. The room was a bit small, but we had all the amenities. It is right in the center of town - all the wonderful canals within walking distance. Please note: The parking drivers in Amsterdam is extortionate - 4 EUR/h. We left our car in the parking garage - 24 h 50.00 euros!!! Everywhere in the city. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Jens
city archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2009
The hotel is very centrally located all sights are within walking or with the tram. Bus stop directly in front of the hotel. Rooms are clean and large. Breakfast also OK in the hotel is a middle ages represented. read hotel review
  • Room
    4.0

    The view from the room rather bad since you just buildings walls look. But you're gone out all day so it's not disturbing.

  • Gastronomy
    3.0

    The restaurant was rather small and very expensive. Food is absolutely nearby possible everywhere.

  • Service
    4.0

    Upon arrival no one spoke German. We had very little English so really difficult. Upon check-in we had requested a credit card but unfortunately not so we per night 50 euros deposit. get it was no problem at check out back.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel is very centrally located all sights are within walking or with the tram. Bus stop directly in front of the hotel. Rooms are clean and large. Breakfast also OK in the hotel is a middle ages represented.

  • Location
    6.0

    The hotel is right on Dam Square. However, the rooms are very quiet.

Close
Uschi
Noisy, and more than HRS has confirmed charged archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • April 2009
Modern city-hotel, the decor - we had a premium room - which was very nice and well maintained. Unfortunately the majority of the rooms have no view, all windows overlooking the inner courtyard or on the back of the house (the standing next to it is currently under construction - hammer Including! ). The courtyard rooms are 24 hours a day by the sounds of the air conditioning played on the windows open. We had to be moved twice for 5 nights! The breakfast has to be Euro 20 per person - we passed since there are so many nice ... cafes, where you can have breakfast good and cheap. read hotel review
  • Room
    5.0

    All rooms and non-smoking rooms, nice and clean, coffeemaker, safe, hair dryer available.

  • Gastronomy
    0
  • Service
    4.0

    Staff friendly, shuttle service we were not offered. Our exchanged relocate was fulfilled right away was not a problem, the rooms were very clean.

  • Sport & Leisure
    0
  • Hotel
    3.5

    Modern city-hotel, the decor - we had a premium room - which was very nice and well maintained. Unfortunately the majority of the rooms have no view, all windows overlooking the inner courtyard or on the back of the house (the standing next to it is currently under construction - hammer Including! ). The courtyard rooms are 24 hours a day by the sounds of the air conditioning played on the windows open. We had to be moved twice for 5 nights! The breakfast has to be Euro 20 per person - we passed since there are so many nice cafes, where you can have breakfast good and cheap.

  • Location
    3.0

    The central location is ideal, right in front of the hotel, however, is a tram station, from five underground lines. As the bike transport being donkeys! in Amsterdam is ringing the trams day and night to the Radler to "warn". Also here: could not sleep. Drive to the airport about 30 minutes with train, good affordable connection.

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Seraina
Very central hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2008
The Swissotel in Amsterdam is very centrally located. The room was a bit small and unfortunately they had no view from the window, that means we have watched on the next building wall. The service is very good. Friendly helpful staff! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close