Hotel Thilanka(3 stars)

Sangamitta Mawatha Show map

Average rating

18 hotel reviews

    Rating by categories

  • Hotel in general
    3.1
  • Room
    2.8
  • Service
    3.3
  • Location
    4.8
  • Food and Drinks
    3.6
  • Sport & entertain
    3.0
Filters
You selected:
8 hotel reviews in Englishsorted by travel date
Katrin
Never again!
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
A total catastrophe! Mold, cockroaches, dirt, stains on the sheets, dirty towels-with the question of safety deposit box, balcony, tv and a hair dryer, i can only hysterical laughter! The hotel manager was shocked, when i saw him personally by our 6 (!) Room-yet we have nothing refunded get. read more
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
show less
Vera
Did not a three star standard
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2012
Room service is not satisfactory. Balcony small and smells bad. Monkeys are so obtrusive, that balcony cannot be used. For three stars in Sri Lanka you get far from better hotels. read more
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
show less
Kerstin
Beware-wheelchair rating for the hotel
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • November 2011
Unfortunately, I would not recommend this hotel. I did not feel comfortable, because the independence was simply missing. I don't know what the people in these countries, you're very kind, nice and want to help but a wheelchair users do not always get helped but work independently, just be independent. For healthy people completely okay but not accessible for disabled people. I would ask the management to respect and wish every success. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
show less
Carolin
beautiful location, but beware of the book!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • October 2011
The hotel complex was advanced and scored with very nice location and beautiful views, however is the staff not always so polite and the service and the furnishings a deluxe room leaves a lot to be desired. read more
  • Room
    2.0

    We had the bad luck a Deluxe Room in the old wing and the was in no proportion to the price: musty odor in the room, TV without front desk and antenna in the room (something I know only from the early Neunzigern or late eighties ), broken remote control, very thin walls, no window, very used decor, no seat possibility, very small room and a not really attractive bath and no safety deposit box in the room (, but front at the front desk ). we are for January business here in Sri Lanka and each weekend in various hotels and must unfortunately confess, that this room with distance the worst deluxe room was, until now we had booked. Also for a three-star hotel absolutely not acceptable.

  • Gastronomy
    3.0

    the food and the beverages were rather expensive ( for a three-star hotel ). the breakfast buffet was the worst that we'have ever had (and we have stayed in some of the three star hotels on the island ).

  • Service
    3.0

    the rooms were clean. The staff ( especially the manager ) not really very friendly, very pushy. our complaint about the room not really serious taken. They gave us no possibility given with a manager to speak.

  • Sport & Entertainment
    3.0

    the pool was very cold, the pool Attendant not really present (great lack of safety and service ).

  • Hotel
    3.0

    The hotel complex was advanced and scored with very nice location and beautiful views, however is the staff not always so polite and the service and the furnishings a deluxe room leaves a lot to be desired.

  • Location
    5.0

    the location of the hotel is very nice and offers a wonderful view of Kandy. The city center is also easily easy to reach on foot ( about 20 minutes footpath ) and the way there leads at Milchsee along.

show less

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Julia
Highly Recommendable! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2010
We stayed at the hotel Thilanka on the second day our Sri Lanka tour, we from home Janith Priyantha booked in had (very recommendable, very cheap, see my travel, its Tel. 0094-77-9850609 janithpriya. Sltnet or email @ LK). The hotel Thilanka in Kandy is raised above the city of Kandy, with a great view of the Milchsee, the tooth temple and the Buddha on the far side of the hill, so very nice location. It has 87 rooms in different categories, and not all have air conditioning. Overall the hotel made a well kept, clean impression. At our travel time ... it was almost fully booked with guests from Germany and England, as well as a few East Europeans. The room was small, but nice, with separate toilet and separate water shower, as well as air conditioning and tv. Our room was in the building between the restaurant and pool, so no direct view of Kandy. Before the room, a small stone, front garden with sofa to relax and a few plants, which was a bit of a Japanese style. The restaurant offers a wide buffet in the morning and in the evening. The dinner includes soup, 5-6 different international and Sri Lankan dishes, dessert/fruit. For breakfast, different types of bread, yeast braid, cereals, jam, scrambled eggs, baked beans, grilled tomatoes, sausages, tea/coffee/milk, etc. during our trip this was the richest and most delicious breakfast and evening buffet. So all in all a recommendation on our part! Further information about the hotel also under http://www. Thilankahotel. COM/ read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
show less
Angi
Great views of Kandy archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2010
A private guide had booked this hotel for us, and, although we only stayed one night, we were given a lovely room with views of Kandy. The monkeys on the balcony we met unfortunately not. The buffet was quite wide, however, was the selection of vegetarian dishes not as large as in our main hotel. The hotel altogether was very inviting and friendly! Our room was very large, unfortunately we had through-convenient mattresses, pillows and bedding smelled almost unbearable to bear it and we would have no other night in this bed. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Mandy
Almost too bad for 1 night archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2010
The location on the hillside overlooking Kandy is fantastic. Our private guide booked this hotel for us and therefore very surprised. Despite a stay of only 1 night we were given a great room on the top floor with a gigantic view. It was over dimensionally large with a beautiful balcony. Monkeys have we didn't get to see. The pool looked very inviting, unfortunately the time was too short, in order to test it. The food in the half-open the restaurant was very extensive and delicious. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
show less
Rainer & Marita
Fantastic view of Kandy archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2010
We booked this hotel for a night on the recommendation of our travel guides. Fantastic views of Kandy, Milchsee and tooth temple. The dozens of monkeys, on the balconies on the Windows do gymnastics. Breakfast and dinner were very good. Short walk to the sights nearby (tooth temple, Kandy-dance, 'jail' in Kandy. For short stay highly recommendable. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
show less