Grand Hotel Minerva(4 stars)

Piazza Santa Maria Novella 16 Show map
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Average rating

5.5/6

15 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    5.3
  • Location
    5.8
  • Food and Drinks
    5.4
  • Sport & entertain
    5.3
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8 hotel reviews in Englishsorted by travel date
Lars
Expected more

  • 4.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
Central location. Very poorly soundproofed rooms. Window to the animated place just, therefore you think, all would the room walk and around 06:30 is the night over. A shame, the potential offers more. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Sibylle
In the middle of in the heart of Florence

  • 5.8 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • February 2013
The Grand Hotel Minerva is absolutely centrally located. From the train station and airport was super. And then in the middle of Florence. All sights convenient on your doorstep. I am here every year in february and has always single room, the very nice however nothing special large. This time i had not only a double room, but actually a suite. With jacuzzi and dressing room. Absolutely quiet inner courtyard and has a extratür to the corridor lockable. Also in future i will choose this hotel again and it can Florence tourists absolutely recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Günther
Simply super

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2012
The perfect hotel for a city break. The pool at the roof is one of a kind and View wonderful! Breakfast really good and the triple room spacious - extra bed Is a real bed. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Wonderful location

  • 4.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2012
The hotel is in a great location. The view of the roof terrace with a pool and bar is just perfect. The pool and the bar could a renovation stand. We can restaurant in the hotel recommend. We have rarely eaten so well. Also the breakfast was for Italian standards very good. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
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Vanessa
Fine hotel in a peaceful location

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • September 2012
The Grand hotel Minerva is very centrally located and has 4 stars. A special highlight is located a pool on the roof with a wonderful view of the roofs of Florence. The hotel is very clean. Booked including breakfast. The nationalities were very mixed read more
  • Room
    5.0

    The family room with connecting door is big enough. Every room has its own bath and private tv. The rooms looks very plush. It has a telephone, safe, mini bar, kettle and a air conditioning. We slept unfortunately all not so good. The cushions were for us too hard & it was on the double bed the one blanket argued. Unfortunately we were woken up by the hotel guests about us very noisy noise waked (which not due to the room was)

  • Gastronomy
    5.0

    Was booked the breakfast. It consisted of a buffet and the waiters brought on request hot drinks on the table. The buffet was with roll, muesli, fruit, scrambled egg up to sweet cakes more than enough. Otherwise there were different fruit juices. The service respected very for cleanliness. In the breakfast was music played, which very pleasant was. We give 5a 6 stars

  • Service
    6.0

    The service could not be better. Very friendly & had great foreign languages skills. Small joke from the roomboy also made

  • Sport & Entertainment
    5.0

    We made the pool use, the in September with 16 degrees was very cold. The roof terrace is with chairs& chairs very beautifully designed. Stunning views over Florence

  • Hotel
    6.0

    The Grand hotel Minerva is very centrally located and has 4 stars. A special highlight is located a pool on the roof with a wonderful view of the roofs of Florence. The hotel is very clean. Booked including breakfast. The nationalities were very mixed

  • Location
    6.0

    The hotel lies in the traffic-free area & is only for taxis to navigate. Therefore, it is very quiet. Opposite of the hotel are 3 restaurants. The cathedral can be reached in 10 minutes hike

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Ralph
Great hotel

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Super for the visit to Florence. Value for money for the location top. We were very impressed. Tip: breakfast in one of the directly opposite lying restaurants, instead of 15 euros per person 10 euros for both together. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ralph
Simply top location

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
Value for money just great. The location is incredibly central! I would always book it again. Particularly the peace in our comfort room was great. Also the parking our car was very simply and from the staff done. During the stay no need to car. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Rene
The ideal city hotel for sightseeing and shopping archived

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2011
I can only report positive things for the period of our stay. Perfect service in all areas, brilliantly located on Piazza Santa Maria Novella - without the otherwise usual confines of a city hotel in downtown locations, views from the rooftop terrace breathtaking, a few minutes to the sights and shopping miles, - car keys can be left at the front desk , when needed, the car is immediately pulled up, hotel garage = € 28.00 per day, for Florence probably a normal price. read more
  • Room
    6.0

    The superior room was very spacious and clean..

  • Gastronomy
    0
  • Service
    6.0

    Perfect service in all fields

  • Sport & Entertainment
    0
  • Hotel
    6.0

    I can only report positive things for the period of our stay. Perfect service in all areas, brilliantly located on Piazza Santa Maria Novella - without the otherwise usual confines of a city hotel in downtown locations, views from the rooftop terrace breathtaking, a few minutes to the sights and shopping miles, - car keys can be left at the front desk , when needed, the car is immediately pulled up, hotel garage = € 28.00 per day, for Florence probably a normal price.

  • Location
    6.0

    The location on the Piazza Santa Maria Novella is brilliant; without the otherwise usual confines of a city hotel in a downtown location, breathtaking views from the rooftop terrace, a short walk to the sights and shopping miles.

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