Sorat Insel Hotel(4 stars)

Müllerstraße 7 93059 Regensburg Show map
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Average rating

5.2/6

73 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.3
  • Location
    5.4
  • Food and Drinks
    5.2
  • Sport & entertain
    3.9
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50 hotel reviews in Englishsorted by travel date
Markus
Nice hotel for a city break

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
Very nicely located hotel directly at the Donau and short way to the center. Clean rooms and a wonderful breakfast buffet make for a pleasant stay read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ute & Erwin
Repeat offender

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2013
Closer to the city, they do not and you is very good reversed. The car comes in the underground car park and you can on foot do. On the stony bridge in the wurstkuchl and in 5 minutes to the cathedral, What else could you want, we were very satisfied. Gladly anytime again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Tanja
Comfortable hotel

  • 6.0 / 6

  • Recommended hotel
  • Singles
  • Translated
  • City break
  • November 2012
The sorat hotel is only by a bridge of the historic part of town separated and located right next to the Donau. You is on foot in 2 minutes in the town. The room was clean and big ( without a balcony) the bathroom big and clean and very well furnished. The breakfast was hearty and very tasty. Reception very friendly. Parking garage in the hotel. Very good nice atmosphere. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Klaus
Regensburg shortly

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2012
Very good location, peacefully located and only 5 minutes to the city center; very good and big breakfast; great for a city trip read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Monika
Very recommendable for city break

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Very comfortable hotel, very attentive service of the staff, as well as friendly welcome the receptionist, which with personal Council an appealing restaurant recommendation communicated. Room very spacious and with a fruit basket and cookies as attention. Extensive breakfast, which leaves nothing to be desired, outside on terrace with a view of Donau. Very centrally located directly at the stony bridge. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Guillermo
Perfect location to enjoy Regensburg

  • 5.1 / 6

  • Recommended hotel
  • Families
  • City break
  • August 2012
We were happy to make an stop in this hotel for our excursion to Regensburg. We had a magnificent view of the Danube and Regensburg. We enjoy our visit to Regensburg and this includes the hotel stay too. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Birgit
Lovely hotel with perfect location

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Unfortunately it is directly under the roof very hot and the small window ( we were in the room with views of the Danube), even for no ventilation. The bathroom is very nice and clean. However the carpet in the bedroom should really renewed will, since he already very run-down appears. This is unfortunately since the last reviews not yet happened. The staff are very willing to help and are accommodating. Breakfast is wonderful and it was missing at nothing. A perfect weekend trip. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Uli
Great location right on the river

  • 4.7 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
The hotel its best years have passed, without directly a 'worn' impression left me to have. It convinced by the great location right on the river. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Eunsik
Best location in Regensburg and excellent service

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • City break
  • July 2012
Not only the best location in Regensburg, but also the excellent facility and hospitality. View from window is one of the best scene in Regensburg. Morning buffet had a good choices of ham and cheese. Very recommentable for business trip and personal holiday trip with mid-range budget. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Karsten
A weekend in Regensburg

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2012
We were with the stay very satisfied. On questions we received friendly, replying. The whole atmosphere was pleasant. Only point of criticism: when booking by HolidayCheck there was no the possibility the room selection ( for example 'blue room' with a view of the old town). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Lisa
Nice hotel, in a great location

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Nice hotel, great located on the Donau, with a view of the old town. Ideal for a city trip. The room and the bathroom were very big, but unfortunately a safe in the room missing. Unfortunately there are only a few recommendations for restaurants and bars in the area. Totally overpriced was the underground car park with 11. 50 euros the night, although not with a gate is locked. On the next day were everywhere Marderspuren on the car! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Ralph
A beautiful hotel in a good location in the immediate vicini

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
The hotel lies on the edge the old town, via a ancient historic bridge quickly reached. The hotel has a private garage and a private bar, at which one can let the day end. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Wolfgang
Too many poor details

  • 3.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2012
Good location and tastefully furnished rooms. - the 'comfort double room' was not our expectations: window about 70% less than on the promotional photo, carpet with longtime schmutzpatina, wooden furniture with stains, bettumrandung with ugly stains, clear layer of dust on desk and files (was after complaint passing away ), 3 days broken bulb in desk lamp, very small schrankablage, bed sheet in different colours, in the bathroom clogged wassersiphon. Room was on the thermostats not to be adjustable. Because constant operation only at night with the window open bearable. read more
  • Room
    2.0

    Too many faults reduce strong the quality. - positive: magnifying mirror, Waage us morning newspaper at the door.

  • Gastronomy
    5.0

    Breakfast buffet with friendly staff was good. Restaurant not recognizable.

  • Service
    3.0

    At reception sparse welcome : only information was the breakfast, everything else had individually be queried. In question hotel intern massage we got a brochure into your hand pressed. We should take care. The appointment appeared then €3.72 on the bill. So you can with imperfect service also money.

  • Sport & Entertainment
    5.0

    Small sauna and fitness equipment for city hotel good and sufficient.

  • Hotel
    3.0

    Good location and tastefully furnished rooms. - the 'comfort double room' was not our expectations: window about 70% less than on the promotional photo, carpet with longtime schmutzpatina, wooden furniture with stains, bettumrandung with ugly stains, clear layer of dust on desk and files (was after complaint passing away ), 3 days broken bulb in desk lamp, very small schrankablage, bed sheet in different colours, in the bathroom clogged wassersiphon. Room was on the thermostats not to be adjustable. Because constant operation only at night with the window open bearable.

  • Location
    5.0

    Walking distance to the center and beautiful fensterausblicke. Because parkplatzmangel one is on the hotel garage dependent, that means 11 € p. d. extra.

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Kerstin
Recommendable

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
Have a comfort room with danube view room. Everything very clean and good Dining. Breakfast included and leaves nothing to the imagination! There are 2 terraces with danube view-wonderful! read more
  • Room
    6.0

    Huge, beautiful and comfortable comfort room with a magnificent view. There was not to complain about!

  • Gastronomy
    6.0

    Great bar, restaurant very good (there is even in as restaurant guides recommendable), there were theme evenings in the restaurant, view of Donau

  • Service
    6.0

    Everything, what you need: clean, daily newspaper, cinema -tv without an extra charge included, very friendly staff

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Have a comfort room with danube view room. Everything very clean and good Dining. Breakfast included and leaves nothing to the imagination! There are 2 terraces with danube view-wonderful!

  • Location
    6.0

    Great and calm location, nevertheless in only 5 minutes in the old town. Dreamlike view!

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Renate
Beautiful view

  • 4.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
We had a executive room with a view of the Danube and to the DOM and own balcony, the view from the third floor was beautiful as the sun was shining, I should also like to hear on the balcony sat was not, because no seating possibility was there. The bathroom is a bit small and dark, and with shower curtain in such a place? The carpet was quite disgusting, wanted to not barfus run, would be urgently necessary to change as on the whole house for breakfast quite gone through and dirty. The staff at breakfast were was very ... friendly. Gladly stay overnight here again, but only if new carpets laid. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
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Hartmut
Poor breakfast service

  • 3.9 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • February 2012
As a guest I was in the breakfast room ignored, i. E. As to appropriate time the service not alone me came, I reported and communicated, that I also gladly would like to have breakfast. Also during the breakfast the service not asked, whether I had a request would have, so I had to ask for my desire for further coffee to register. With the very high price from 130 euros for a single room a night I expect a more attentive service for breakfast. Here the value for money is right not. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
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Stefan & Kirsten
Well-run House

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • January 2012
It was a great stay, everything was perfect. The room was big and very clean. The wellness area small but adequate. The complete staff very friendly and helpful. Also the dinner in was Hotelrestaurant wonderful and the breakfast very good, everything perfect. There is nothing to complain about could. Absolutely recommendable hotel! read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
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Ute
Good, cheap and very centrally located

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2012
Best location for shopping trip, as the old town exactly opposite the hotel and all easily accessible on foot is. we can calm recommend, since it is reasonable value for money. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Andreas
pleasant city hotel

  • 4.8 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
pleasant hotel-great for people on business trip and city travelers. Location at the edge of the city center direct on the river. On foot it is a nice and short walk in the city and a variety of restaurants. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Agnes
Very pleasant hotel for a visit to Regensburg

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2011
We would have preferred more time for Regensburg available former, we could have used the other amenities and the transportation situation to and from the hotel, etc.. The location of the stone bridge, so the city and flair in the immediate vicinity of the Island hotels make you want to see more Regensburg-plans. The hotel is my absolute favorite. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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