Hotel Citadel(0 stars)

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0.0/6

4 hotel reviews

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  • Hotel in general
    0.0
  • Room
    0.0
  • Service
    0.0
  • Location
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  • Food and Drinks
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  • Sport & entertain
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2 hotel reviews in Englishsorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Meghan
Great location, friendly staff, clean comfy rooms archived

  • 4.5 / 6

  • Recommended hotel
  • Couples
  • Other stay
  • December 2010
My brother and I stayed here recently, and really enjoyed our stay. The owner was really helpful and went out of his way to assist us with various things. We stayed in a twin room, with amazing views of Qala'at Ibn Maan, and the roman ruins. The hotel itself is a 2 minute walk from the entrance to the ruins! Breakfast was mediocre, but there are many great restaurants nearby. The rooms were really clean, and the water was piping hot, despite it being winter! I'd definitely stay here again if I went back to Palmyra. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Mary.
Good budget hotel in Palmyra Town archived

  • 4.5 / 6

  • Recommended hotel
  • Singles
  • Other stay
  • June 2008
family-owned, good price, very very nice & helpful owners & staff, food is not that fancy but ok. Room on upper floors with view are good. Bed, pillow, sheet, toilet are clean. The noice at intersection might be disturbant but compensated by good view of Palmyra & citadel at night. There's air conditioning & heater and also toilet paper! Next two blocks located a good tasty restaurant called Cassimia offering traditional Syrian cuisine & narglijeh. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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