Hotel Novotel Amsterdam City(4 stars)

Europaboulevard 10 1083 AD Amsterdam Show map

Average rating

70 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.7
  • Service
    5.3
  • Location
    4.4
  • Food and Drinks
    5.2
  • Sport & entertain
    5.0
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43 hotel reviews in Englishsorted by travel date
Sabine
Good for a short stay with a car in the town
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2013
Great hotel for a short stay in Amsterdam. Good reachable by car. Free parking behind the hotel. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
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Raphaela
Yes, but
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
Nice entrance hall, extremely friendly staff. The rooms are but for a 4 Sternhotel very small and the carpet was already a bit outdated. Disturbed us also, that we for radio and television could €9 per day to pay. The tram is 4-5-minute walk from the hotel and the train, right to the airport drives, also. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Good hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
For my standards a classy hotel. Rooms are well equipped and clean. The staff are friendly. The castle of the mini bar was broken, for me but no role. Was rather a business hotel, that means it's not 'family 'or' homey ', i still felt very much at ease. The cost for parking (if circa 80 Euro been) we were for the return trip given. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Maik
Pleasant atmosphere, pleasant breakfast, small
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • November 2012
Except for deductions on the cleanliness the carpeting in the room i can only recommend the hotel. Particularly the convenient location make it interesting. read more
  • Room
    4.0

    Rather small rooms with strong badly stained carpet. Us it was right no matter. To 3. a little cramped.

  • Gastronomy
    5.0

    Delicious. Many ready packaged goods, still quite high.

  • Service
    4.0

    Carpet in the room vrerschmutzt otherwise attractive room service.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Except for deductions on the cleanliness the carpeting in the room i can only recommend the hotel. Particularly the convenient location make it interesting.

  • Location
    5.0

    The hotel is located in a convenient verkehrsangebundenen location. The Rai station with metro and tram is right in 200 meters away. The hotel is huge with a still clear division.

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Greg
Good business hotel with room for improvement
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
Very good business hotel with perfect connections to the railway station Rai. Very good conference facilities, courteous and helpful front desk. Room cleaning was very poor. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Kathrin
Good hotel for city break
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
We have 3. in the room used. The sofa bed is not very comfortable - mattress too thin. Room for 2 people big enough, three very cramped. Blanket wasn't a problem. There is a kettle, as well as Instant coffee and tea in the room. Were 2 times 2 nights. For the first time bathroom ' spotless' clean, the second time' well'. Breakfast buffet very well, if you in the main restaurant get a seat. An adjoining less choice. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Martin
Business hotel also for families in the summer suited
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
There it gave for us demanding family nothing to complain about. We had a reasonable Sommertarif including breakfast booked. What we noticed: refined atmosphere, hotel is not brand new, but top modernized. Breakfast buffet first class, leaves nothing to be desired - you will also for breakfast a free set table. Subway is 3 minutes on foot on the same side of the road reachable, in the 15 minutes one is directly in the center. Parking directly at the hotel - but a bit expensive. Room with good and silent air conditioning, window well insulated. Staff at the front desk ... with very friendly and helpful ( we had a problem with a Doppelbuchung -was immediately dealt with and the referral leads). Without room card runs the elevator-good precaution! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Christian
Modern city hotel somewhat outside from the center
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Modern hotel outside the city, restaurant is very recommendable, for groups in the restaurant is too few serving staff in use = very long waiting periods Room and all other hotel areas are modern, price-performance is okay Access to public transportation was ideal read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Angelina
Good standard in spite of the extremely high number of rooms
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • May 2012
Good location for a city trip. The course drives more or less before the türe directly to the town center ( about 20 minutes Itinerary ). The hotel is massive. Almost a little too large for my taste. Accordingly were full also the whole hotel with masses of guests. Nevertheless but the hotel all the guests great to serve, because all of the staff are aim. Rooms are well equipped, new, clean bathrooms, everything was great! Very delicious food in the restaurant. Fair value for money. No romantic hotel, but super for 2a 3 days. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
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Manuela
Excellent Choice
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • April 2012
A beautiful, peacefully located hotel with a very accommodating staff, excellent breakfast buffet and good room service. The center is through the nearby station easily reachable. Also at night the is possibility with the train back to the hotel to go. The value for money is very good and we can the hotel for a city break only recommend! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Marcel
Nice hotel for meetings and city trips
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
For a meeting or event a good hotel. Near the airport located ( about 20 minutes drive). Also the city center of Amsterdam reaches one quite fast. You should stay away from the gray block initially to be unsatisfactory. Inside it is tastefully decorated. Also the rooms are well furnished and clean. Only for breakfast the very open kept breakfast somewhat station atmosphere on. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Dirk
Great hotel for a short stay in Amsterdam
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • March 2012
Great hotel conveniently location. Two S-Bahn stations away from the airport. Stop the tram for a quick drive to the town center in the immediate area. Great breakfast. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Antonia
If it had been cleaned, it would have been really good...
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • March 2012
Actually the hotel was altogether good. The entrance area and the restaurant are mega trendy. The rooms were okay. Large shortcoming was the cleanliness. We had two rooms and in both we had several things to complain about. With us in the room it was dusty, we had leftovers from our' previous tenants' on the night tables, hair in the bathroom and the flush activated, you should not exactly on the button look. The breakfast buffet was really good! It was anytime again up to the end of refilled. The selection was really good. Cleanliness there. So so. On the ... second day it was a bit crowded, and it was the staff not afterwards. Under our table for example still an old rolls. The connection to public transport was also good. Only a couple of minutes path on Europaboulevard you were there and could in the city center drive. The staff at reception has us in addition to all kinds of tips. read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    3.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    2.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    2.0
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Holger
Ideal for a weekend
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • November 2011
Unfortunately a bit out of the way but due to very good Binding by the public transport ( TRAM) in about 15 to 20 minutes in the center. Only from midnight hard to get back to your room since then no trains leave. Very good equipped and modern renovated Novotel. Anytime again! The breakfast buffet is huge and has a great choice. The employees are friendly and unobtrusive. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Markus
Performance ratio was top, Marcel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2011
this hotel is really nothing negative to say about it, except for the price. But unfortunately, in this respect, the agreement hotels in Amsterdam. A reference to the location of the hotel, from the previous reviews I, before my stay I read, not so clear: it is about a five-minute walk from the bus stop 'RAI'. From here take tram four, as well as, right next to it, metro line 51 or train. Tram terminus to four runs from about 30-35 main station RAI last minute, because they share the track body over long distances cars, and so in a ... traffic jam. The metro is about twelve minutes to the main station in. The train is for getting to/from the airport, the train station is in the basement of the airport, from the airport to the RAI station there are two stops (just a stop between Zuid is) and approximately twelve minutes. The drive from the airport to the hotel we had to take a taxi because Zugausfall, which caused the deaths of 33, ten euro. The train journey cost two, 50 euro/adult tickets at the machines or at the three, 00 Euro purchase at the check-in counter. About the hotel itself: breakfast buffet offers everything, which one could imagine (serrano-ham, salmon). Free Internet access is very convenient (four PCs) including free printer so you can print out before flying out the boardinghouse passports and toil not the machine at the airport. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Axel
Unclean rooms and canteen food
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • October 2011
The carpet in the room looked, as if it had not been cleaned for years. When we arrived in the bathroom/toilet was a lot of hair from the previous guest to find. The vent in the bathroom and toilet did not work. The check-in process was 'canteens-level '. The provision of drinks was very hesitant, but no payment had, although you had not yet finished. The conditions at the breakfast on the first morning of the same camp. read more
  • Room
    2.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    2.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Alexander
Good hotel for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
Good modernized Hotel. Good traffic connection, tram/metro seven minutes Footpath, we have used park and Ride arena, ten minutes by metro, four €per day. Great Breakfast Buffet. Staff didn't speak German, but very good English. Nearby No ' bars 'for a night. You can drink in the hotel bar a bit, is however a bit uncomfortable and expensive.-although, Amsterdam is expensive everywhere. Get a room on the upper floor have (we had twelve. Floor), great view. Right in front of the entrance to parking, only the bags to unload and check in to want, one must already paying barrier ... (4.50 €for an hour!)! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    6.0
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Tobias
Beware! Secret direct debit by the hotel!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2011
the hotel itself (Rooms, restaurant) is pleasant, but when checking out we were confronted, US 100 euros longer calculate wants, as on our invoice was. Since we took neither drinks yet other Services, this was for us completely cannot understand that, after repeated Inquiring came out, that this is some kind of blanket is (what is afterwards as lie turned out, as explained below described) We of course refused to pay which then also for the time being apparently sorted out. However, when we then at home arrived and our Credit Billing received we noticed, that precisely this amount by ... the hotel had been charged. I sent email to the hotel and clarification of the facts asked. After well over 10 emails and very unfriendly Antwortern turned out, that the hotel in the process of drafting our account and mistake done, then what afterwards noticed, so the hotel it rausnahm, the too few calculated amount now simply upload your credit card. Then we have explained, that it cannot be right, that the hotel for in-house mistake the guests policies and we have an immediate refund demands. These we only, as we after the Manager requires and said, that we are Andean European Consumer protection want to turn. read more
  • Room
    4.0

    the rooms are small, but for a city break adequate. however the window not open properly, in the summer very unpleasant.

  • Gastronomy
    5.0

    the restaurant offers delicious food and the prices are adequate.

  • Service
    3.0

    the staff at information not very friendly.

  • Sport & Entertainment
    0
  • Hotel
    1.0

    the hotel itself (Rooms, restaurant) is pleasant, but when checking out we were confronted, US 100 euros longer calculate wants, as on our invoice was. Since we took neither drinks yet other Services, this was for us completely cannot understand that, after repeated Inquiring came out, that this is some kind of blanket is (what is afterwards as lie turned out, as explained below described) We of course refused to pay which then also for the time being apparently sorted out. However, when we then at home arrived and our Credit Billing received we noticed, that precisely this amount by the hotel had been charged. I sent email to the hotel and clarification of the facts asked. After well over 10 emails and very unfriendly Antwortern turned out, that the hotel in the process of drafting our account and mistake done, then what afterwards noticed, so the hotel it rausnahm , the too few calculated amount now simply upload your credit card. Then we have explained, that it cannot be right, that the hotel for in-house mistake the guests policies and we have an immediate refund demands. These we only, as we after the Manager requires and said, that we are Andean European Consumer protection want to turn.

  • Location
    3.0

    the hotel lies outside of Amsterdam, so you have to take the Bahn rely on. We were by car in Amsterdam, however an hour cost guest parking 5 euros.

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Iohhj
Ok
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2011
The hotel is for a city trip only recommended only with restrictions, since it was quite out of the way. The center is a 25 minute ride with the tram, which will somewhat laboriously is, especially if you occasionally times in the hotel wanting. Service in the breakfast area ok, otherwise convenient not available. Check in was fast and experienced, for wireless internet access in the room had we ourselves to make, although we booked a triple room there was only a double bed is required, the call at the front desk we were told, the 3. bed the sofa ... and we had take off and prepare. Conclusion for people who only in the hotel sleep okay, for others the somewhat service not recommendable. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Fred & Christina
Interesting getaway
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2011
The hotel is on the outskirts of the town from Amsterdam very conveniently located. With the tram you drove 10 minutes to to the center. The first impression from the hotel was alright. The room must however be cleaned thoroughly, if it four stars wants to make. The counter on the bed has some time no cloth seen. The rings from the drinks of my predecessor i could not overlooked. To be comfortable it was not. We just stayed two nights and so from the room little taken into account. For this category but urgently overhauled completely. The staff was ... very friendly, to use english skills. The parking fees are equipped with 22,00 Euro quite handsome. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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