Hotel Don Juan Beach Resort(3 stars)

1 Abraham Nunez Street Show map

Average rating

390 hotel reviews

    Rating by categories

  • Hotel in general
    3.8
  • Room
    4.3
  • Service
    3.8
  • Location
    4.4
  • Food and Drinks
    3.8
  • Sport & entertain
    3.9
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171 hotel reviews in Englishsorted by travel date
Christine
Everything great, thank you.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
Hello, Who books three stars he should not five expect. We were very satisfied. Beach, food service were very good. About prostitution, theft is not known. If a what better wil, please five stars book (but not to the three price). read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Andree
Vacation at it's best
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
We had the captain suite for 10 days booked all inclusive and were with the vacation completely contented. The staff was friendly the food was good, plentiful and diverse. The entertainers were from morning until late in the evening with the entertainment the vacationer busy, however also not too intrusive. The first impression at the nightly directions to the hotel had, was after the motto: 'where are we landed here?' The hotel is located in an area in the simple people live and makes on a german vacationers a shabby impression. However the next morning saw the whole thing already ... completely different, even when the hotel already somewhat older is. Here and there were small faults available, but the hotel is clean and its three stars has it earned. In the street to the hotel you can in the countless shops souvenirs and clothing buy, action is supreme obligation with the purchase. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Julianna
Hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
The hotel consists of several 2-3 storey buildings. My room (Coral-kapitain, zimmernr8235 ) had a direct view of the sea read more
  • Room
    6.0

    Rooms and balcony very spacious with for instance comfortable schaukelsessel. Great, peaceful sea view. Facilities, soil and the bathtub partly very dated but clean. Refrigerator in a very bad condition. In-room safe cost 3 $/ day + 50 $deposit.

  • Gastronomy
    5.0

    I had all-inclusive, the food in Coral buffet was good and more than enough; service was friendly and nice. I can from pool bar not say, without tip on the service you have to wait long.

  • Service
    5.0

    Several receptionists spoke german and were friendly.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel consists of several 2-3 storey buildings. My room (Coral-kapitain, zimmernr8235 ) had a direct view of the sea

  • Location
    5.0

    The hotel has directly at the beach; airport about 15 minutes by car-taxi cost 25 $. Beach : chairs are enough, the shaded spots to midday a bit tight. Into the sea can one far clean-go, is very flat. Beach vendors coming and going nonstop, from boiled eggs on the beach articles until painted pictures sells everything. They did not disturb me, they have ' no gracias' understood.

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Enrique
For a beach vacation very suitable however
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
An outdated hotel, however the complex is quite nicely decorated. Room normally furnished. If you german standard expectations must look for another hotel. But since one only for staying the night into the room goes, it is adequate. It was for dom. Republic of standards, very clean. Safe well could easily be better, daily 3 Dollar to demand i think quite exaggerated. Food was adequate, but the sausage and cheese section would be a change was quite good. Disappointing was the fruit, there was the fruit in Cuba and nwal far from larger. There are many older people, but also ... young tourists you meet there. Wifi is available costs but also money 10 Dollar on the day or 25 Dollar the week, should free standard. All-inclusive was good, have always quickly the beverages get, staff was the largest part of very friendly. read more
  • Room
    4.0

    Room was for the purpose of ok, it was important that it was clean. It is stop of everything already old and worn, but we are only for sleeping in the room. There are rooms the loungers very inconvenient (very loud) but had only once asked, whether a quiet room would be possible and the desire is fulfilled, i think that is only possible if it wasn't busy. Safety deposit box 3 Dollar daily is just too much requires. Particularly safe does this not enough. Wi-fi should simply be free of charge, is, in my ever last visited hotels in other countries always been the case.

  • Gastronomy
    4.0

    Drinks was good, food could be been more diverse. More fruits and salad would be nice, we are now times not all americans who like to much meat and sweet and greasy food food. But it was otherwise ok.

  • Service
    4.0

    Friendliness of the staff is quite good. I could not complain, my drinks at the bar even without giving any tip quickly. But everyone is now even his own experience. English many by the staff. Room cleaning was okay. Travel agent on site is incompetent, should my satisfactory consider this time to replace. I have no problems had, but the had was this person not helped. It is very crucial, tourists are all to blame, it is socially not convenient. Was i personally in the vorstellungsrunde unattractive but as mentioned i had luckily no problems on-site.

  • Sport & Entertainment
    3.0

    Surplus of the entertainers. Less and better would be better, and not everyday the same program. We are coming for the holiday and relaxation! Pool well as i have experienced better.

  • Hotel
    4.0

    An outdated hotel, however the complex is quite nicely decorated. Room normally furnished. If you german standard expectations must look for another hotel. But since one only for staying the night into the room goes, it is adequate. It was for dom. Republic of standards, very clean. Safe well could easily be better, daily 3 Dollar to demand i think quite exaggerated. Food was adequate, but the sausage and cheese section would be a change was quite good. Disappointing was the fruit, there was the fruit in Cuba and nwal far from larger. There are many older people, but also young tourists you meet there. Wifi is available costs but also money 10 Dollar on the day or 25 Dollar the week, should free standard. All-inclusive was good, have always quickly the beverages get, staff was the largest part of very friendly.

  • Location
    6.0

    The location of the hotel to the beach and to the center is very good, one goes out of the door and is located at the beach, also the center is 3 minutes away. There is no public transportation, at the beach are the whole day beach vendors on the way, some find it annoying but they tried only to earn money, is on every itself, whether you like it or not. You could easily bargain, but i have to say, if you are looking for a trip in the capital, power can be more money for purchases save. There is a airport nearby, but depending on the airline and flugtag you booked, can also the directions to the airport up to 3 hours take.

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Mike & Ramona
Don Juan - we would come again.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
The hotel consists of several 2-3 story buildings. It is for a 3 star hotel absolutely okay. But you expect that, that the first room what you assigned gets m mostly very tired. It is not enough good room are available. The result day, if the rooms from the left guests then again are available a room change is easy. In our case we got, as booked a room with seaview which was clean and was ok. The average age in the hotel was wide-ranging, from 20 – 80 everything was there. read more
  • Room
    4.0

    The rooms were simple, but absolutely okay. They were cleaned adequately and us in the three weeks no unsolicited ' roommates' met. Air conditioning is very noisy, we have these at night to sleep always on display.

  • Gastronomy
    4.0

    We stayed as all-inclusive guests and could all in all nothing to complain about. There was a main restaurant, two snackbars and an à-la-carte restaurant. Also here, for a 3 star hotel absolutely okay. We have always enough things found the delicious were.

  • Service
    3.0

    Yes the service. Here, the difference from a 5 to a star hotel most. English knowledge were practically, with a few exceptions not available. Some of the staff spoke a few phrases in german. The frontdesk employees was very friendly and accommodating. The unfriendly and kundenunfreundlicher were many of the staff in the main restaurant. There was a, two exceptions, the largest part was very ignorant and knew the word service only from the hear say. The staff the entertainment, were friendly now and then but very annoying. A sweetheart, the bar was mrs Maria. Always in a good mood, always a loose saying. The cleaning ladies was genuinly dear and made a satisfactory job. All in all you should not expect that all of the eyes is. If you prepared is a few things into your hand to take, then one comes well clearly in the hotel.

  • Sport & Entertainment
    4.0

    Two pools were available. This were every day cleaned and made a good impression. The larger we never used them. The smaller had our daughter into the heart closed.

  • Hotel
    4.0

    The hotel consists of several 2-3 story buildings. It is for a 3 star hotel absolutely okay. But you expect that, that the first room what you assigned gets m mostly very tired. It is not enough good room are available. The result day, if the rooms from the left guests then again are available a room change is easy. In our case we got, as booked a room with seaview which was clean and was ok. The average age in the hotel was wide-ranging, from 20 – 80 everything was there.

  • Location
    4.0

    The hotel is directly at the beach from Boca Chica. This is very clean and well cared for. At least what the private part of the hotel wise. This was for the whole day again and again cleaned. The other beach sections, the where the dominicans to swimming, since already sometimes dirty appearance. From the airport santa domingo is by bus less than 30 minutes transfer to the hotel, from the Punta Cana International Airport 3 hours. Here one must decide, what one of the short transfer value is. In our case the whole vacation 800 € cost more, if we follow santa domingo flown would be. So we saved money and time from the inland seen. Boca Chica itself is a lively small town in the but also prostitution is flourishing. We as a family didn't hear, but what some single tourists noticed, it should very much be.

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Stefan
Definitely.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
To 2. and not for the last time the same hotel. Us everything promised and was therefore our expectations. Score : again and again! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Sylvia
Beautiful, interesting holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
If you three stars bay, you can no 5 stars expect, we travel there around sun, beach and sea to enjoy, we found it okay, read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Ella
Was a wonderful vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
We were very comfortable. The rooms are just not exactly modern, but we only sleep in there. Food was great delicious and above all varied. Everything clean and tidy and the staff is also nice. The only thing which annoying this stupid traders at the beach. But since the hotel can nothing but. I would stay here again. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Matthias
One must not go over there
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
The hotel is outdated which you could clearly noticed. Service and friendliness of the staff varies between indifferent to friendly. The selection of food was for the category alright, came but unfortunately rarely over the status of lukewarm also. Really weak, the choice in fruits was for breakfast. The plastikbestuhlung in the buffet is certainly not to everybody's taste and the constantly recurring lack of essential utensils requires a now and then already somewhat passibility from. Quantity and taste a drink move at the lower limit of the ertragbaren, what one with a all inclusive hotel this price range however ... also not expect can. Positively mentioned should be the drinking water dispensers (chilled) in the hallways, as well as the free wi-fi. The beach was roughly kept clean and the view of the container port are all well aware of the driving. With the available from hawkers at public beaches is to be expected, but the heuschreckenschwarmartige happen at this beach disturbing and annoying. Shade possibilities at the beach are rare and hard-fought for. 20 American Dollar with loss of the quality lousy you gave an isolence. The existence of sex tourism is clearly visible, sometimes you will also on the complex with offered this kind of face. There may be people who whom it pleases and the often stay there again. For me this is not true and the departure was one of the pleasant moments of this holiday. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Uwe
Hotel with zimmerplünderung
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • February 2013
Hotel lies directly at the beach there are a total of 225 rooms in 3 categories standard superior and captain suites hotel itself is older, but everything alright and the cleanliness is good hotel there are only with all-inclusive in february were to 90% only german guests and the rest mixed age average was rather a bit older. As a service from the hotel there are 2 meal the week a free bus service to santo domingo directly at the historic part with 5 hours stay is worthwhile read more
  • Room
    5.0

    Room was very nice i had a capitan room with direct beach situation room very big with satellite tv (only dw) refrigerator but only the capitan room air conditioning 1 sofa, table with 2 chairs 1 rocking chair, as well as big balcony with 2 large chairs but as mentioned refers to capitan room

  • Gastronomy
    4.0

    Food i must honestly say was for three stars well they have always something else thought and it has always tasted very good as there is nothing at all drinks came always only in plastic cups and there was almost always only light beer but just three stars for dinner there was each evening always another slogan which i found great there was 1 meal the week dominican evening it was delicious

  • Service
    1.0

    Point 1, friendliness bar and restaurant was good Reception also good Foreign languages it almost only spanich spoken english some could more or less Point 2. the room cleaning the was very alright Amenities i didn't use Point 3. the complaints it is unfortunately. In this hotel sadly the rooms robbed mine unfortunately also in the day where it happened were altogether 4 rooms and 3 days before were already different rooms door when i complained i was on the part of the manager threatened if i i didn't have the feet still think throw me out of the hotel and gets the police the travel guide per hotel and me with a warning threatened and i should the feet still hold only with the manager and was not at all to my problem i am in my whole life ever so humiliated and on help from the police you need not hope and the best part is you accused you get all this made you feel so helpless before furthermore buy available ladies a then in hotel work, as well as at the beach as offers the security of drugs are also not a problem and which also nervich is the beach vendors were i was already in Kenya and otherwise where the world but i have never seen anything like it

  • Sport & Entertainment
    0
  • Hotel
    1.0

    Hotel lies directly at the beach there are a total of 225 rooms in 3 categories standard superior and captain suites hotel itself is older, but everything alright and the cleanliness is good hotel there are only with all-inclusive in february were to 90% only german guests and the rest mixed age average was rather a bit older. As a service from the hotel there are 2 meal the week a free bus service to santo domingo directly at the historic part with 5 hours stay is worthwhile

  • Location
    4.0

    Location as mentioned direct at the sea, ummittelbare location to the center but you can pinch as is the purest rip-off high three as i have never experienced something like that and i was already 34 countries on the way even in countries still poorer were for party people absolutely suitable restaurants there is a quantity but i didn't use it just rip-off, 5 minutes walk a bus stop where you cheap in the neighboring towns can drive what i did and a bus santo domingo

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Michaela & Marianne
Burglary, theft, prostitution
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • February 2013
Were to the 3. and last time in Don Juan beach resort. The hotel has itself since 2011 very deteriorated. If it continues to run, it is within a very short time a sleazy where the prostitutes check-in and check-out can. Partly these already from the hotel welcoming. Burglaries and thefts are on the agenda (we also met). Partly without burglary track, one wonders, whether the staff not with is involved. Support you get no, no from the side of the hotel nor from the travel agent (from schauinsland). On the contrary, the security manager is the fun and laughs ... it. Even with a star hotel you could somewhat more class expect! read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.7
    Family friendliness
    1.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
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Holger
Letdown
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • February 2013
After almost 24 hours prior we got a room, the completely worn out. In the bathroom were huge cockroaches, as my wife and my son the next days not believe, into the bathroom to go, without that i had checked and the existing cockroaches hit have. The room corresponded to the beach a youth hostel 30 years ago. For every meal time there was enough cutlery, it was even the other hotelbewohnern mutually of the tables were taken! Almost every warm meal was lukewarm to cold! The bread was almost always old and hard, once even moldy! The cook at ... the grill was completely desireless and gene ffs, if one a frühstücksomelett wanted to order. There were the ingredients just on the hot plate one applauded and finished so after the motto: take and eat or hungere. For breakfast began the fight for the dishes and the coffee cups, coffee was only after repeated request of the service, the otherwise very sluggish and indifferent were. Lots of guests worried even, and picked up or attempted at the automat coffee to get. My face, bad as many write, exactly like the fight for the beach chairs. Typical german. Here 'listed' and the large max played, but at home eat the putty and other mastics from the windows. Really sad. The chairs at the beach were totally worn out, and the few, the more or less intact were, were from 5 o'clock in the morning with towels manned! The beach is okay, apart from the many sellers. But there are worse things. The hotel is really for the undemanding, as well, as many on the internet the last 2 months have described. If you until lunch sleep, and then at the bar vollaufen leaves, for the like it is what, but for families and vacationers with a little standard and level-no! Sex tourists and undemanding welcome.! read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Marina
Hands away from the Don Juan
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • February 2013
Hands away from the Don Juan in Boca Chica, sex tourism without limits, locals go there and from, the tramps and rent boy sat with at the table at mealtimes, thefts are on the agenda, we were the safe in the room emptied, everything, money jewelry papers even the air tickets, from the hotel no help, were so put that we ourselves have, on this evening, in 4 rooms burglarized. Should already several times happened. Drinks only in plastic cups, in the drinks was the cup three-quarter with rum filled, the rest Cola, one could not drink, had the impression ... that you be marketed should, food was mostly cold, no real fruit, only at a charge one has a mango get. Entertainment was so-so, have trouble, music full thundering, at the beach one does not come to peace, only flying traders and massagedamen, beach chairs almost only broken or worn out, at the beach also drugs sold, the entire day was a letdown, all bandits, never again cathedral. Republic all want only money, hotel is just what the old bags, for children and families not recommendable. read more
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.7
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Annemarie
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
All in all it was a relaxing great vacation, who more would like must dig deeper into your pockets. Travel line locally are always there for you, you have to but also remember, that some tourists with every little detail merven can, which actually is not appropriate. Thanks again to bea and Paolo of the two ' goldigen'. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Rita
Can this hotel not recommend
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Unfortunately this hotel across the street from two years ago to the disadvantage. In the morning there are no freshly squeezed juices more and the evening buffet was also reduced. Our room was always tiptop clean and the staff was very nice (by the way even without giving any tip). Bad but the many zimmerdiebstähle, which we luckily spared. In a case was even the safe broken into. From the hotel management you could in such a case no help, on the contrary. Instead of some from the hotel to make, like for instance the rooms renovate, the reins rather ... defeat left., a shame. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Jürgen
Lousy management in the run down hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
The guests were probably half german, 40% were french canadians and the rest other. The average age will be around the 60 have been. The hotel looks worn. Wi-fi is available for 10 $/ day and computer access for 4 $/ hour. read more
  • Room
    2.0

    We had with schauinsland a junior suite with a view of the sea booked (cost for 2 persons/3 weeks 600 €surcharge). We were given two totally run-down rooms with a small, triangular balcony from which we through trees through some distance the sea could tell. On demand it turned out that the 'ocean view' called. The next day we are 2 times moved and were then in a einraumappartement with a beautiful ocean view. However, there was no fridge, no coffee maker and no separate living room. But in the evening a a hell of a noise on the stage and then by the discogästen. The rooms to the inner courtyard were quite sad. Description 'a chair balcony with prospect in the stairwell'. If the the standard rooms are, you should not do.

  • Gastronomy
    3.0

    The food was actually tasty. Unfortunately it was very often not warm enough. Also worked the service not at all. Cutlery you had to from anywhere get. If the coffee cups were missing you had to the coffee from glasses beverage. The ordered Cola arrived after one was finished with the meal. Often you had to wait forever to empty bowls refilled. One had a lateral space in the dining room bagged so you sat well with view on the sea. Otherwise was cafeteria atmosphere.

  • Service
    3.0

    It was very a lot of employees. Some were friendly. Most but were rude, musty, lazy, incompetent young people. Maybe you good services with appropriate tip brought. But i am of the opinion that the opposite should be:a tip for good performance is given.

  • Sport & Entertainment
    3.0

    At the 2 small pools and at the beach there were in the peak season from 8:00 a. m. no chairs. Places in the shade were already around! 6:00 hours! Manned. Not once, but always. Reading was on the beach chairs hard, as they do not adjust were. Beach towels you could not directly change (not enough reserve), but had to up 6:00 p. m. and could then the next morning from 10:00 get new ones. For the evening entertainment was from 9:45-11:00. to 2 days a singing man with organ (Loreley in stimmbruch ) and 5 days hopsten up to 12 entertainers on the stage around. They gave a lot of effort, but it was actually only loud.

  • Hotel
    3.0

    The guests were probably half german, 40% were french canadians and the rest other. The average age will be around the 60 have been. The hotel looks worn. Wi-fi is available for 10 $/ day and computer access for 4 $/ hour.

  • Location
    4.0

    The fun mile was directly next to it. However, the 'mile' only about 200 meters long. At the beach one was left after about 300 from the security of a other hotels stopped and to the right was after about 600 meters away from the Marina end. The view was to a good part from a industriehafen with refinery. The beach is quite wide. The water quite slowly deeper up to a maximum of 1.50 metres. After 300 meters is a dead reef the waves it. Ergo you can hear at the beach no waves. All in all, ideal for non-swimmers. We are like most guests not in santa domingo and had ever 3 hours through the no man's land drive.

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Luana
Would again go...
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
I liked it, especially, because it directly at the beach was. The room was big (superior for single use) and clean. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Gerolf
Nice with drawbacks, price/performance ratio was ok.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Medium-sized hotel, clean, directly at the beach, acceptable area. All-inclusive Most of the guests are from Germany, as well as Austria, Canada and France, with the german guests circa 80% constitute. Age between 20 u.70 years. read more
  • Room
    4.0

    Rooms are relatively large with a balcony, air conditioning, fan, tv (never). So everything you need. Some rooms have no windows, only blinds from wood. All the noises are then 1 to 1 in the room to hear. Also small mosquitoes are at night then there. Conclusion rooms from super to disaster available. A change is however problem-free possible. (i have also changed, then was it okay.)

  • Gastronomy
    4.0

    5 bars 3 restaurants. Food from everything, the day fresh pizza (by the pool), drinks to proper glassware. The food was sometimes only lukewarm, but tasty.

  • Service
    4.0

    Staff is friendly, with a little tip much, much forestalling. The staff speaks a little german or english. Complaints are adopted, however, and if necessary also immediately dealt with. Rooms were clean and tidy, change of towels every day.

  • Sport & Entertainment
    3.0

    Chairs are sufficiently available and the most alright. Shady spots were rare. Entertainment leaves much to be desired. Is available, however, deal the entertainers rather itself. Partly very loud and overloaded music.

  • Hotel
    3.0

    Medium-sized hotel, clean, directly at the beach, acceptable area. All-inclusive Most of the guests are from Germany, as well as Austria, Canada and France, with the german guests circa 80% constitute. Age between 20 u.70 years.

  • Location
    5.0

    Big plus is the directly at the beach. Also the complex itself is very nice. If you the hotel out you are right in the town with supermarket, pharmacy, bank, many restaurants and discotheques. Also in the evening/night are it in the place safe. Santo domingo is with ' bus ' approximately 30 minutes away. Stops in front of the hotel. Unfortunately most of the tour operator only landing in Punta Cana at, the transfer takes about 3 hours (transfer of santo domingo only 30 minutes) The prices are naturally touristically, but still relatively inexpensive. (it must also act.) Example: a crawfish (3 half) with side dishes about 9,50 Euro Beer (0.75 liter presidente) about 2 Euro. Larimare you can 5 Euro negotiation. Good rum Barcelo anejo between 7 and 8 Euro

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Petra
No 3 time in Hotel Don Juan resort
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Were in the Hotel Don Juan for the 2. time resort, but it was the last time. The next time we probably an apartment. in the dining room there were only two pleasant and competent service staff. The entertainment team was great. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Anja
Never again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Worse is not! You like this hotel like, if you on sex tourism is. Unfortunately also during the day very at the beach us the hotel detlich visible. Very bad room. Hygiene awful. Nothing for children. Neither food nor anything else. No chairs, everything rather worn and dirty. Staff very rude, nothing runs ihne tip. Were very dissapointed and the first time glad, to be able to go back home-. Very bad! Confirm the handling of thefts, are just arrived, as the incident happened! read more
  • Room
    1.0

    Completely dirty. Towels were early and you got only in the evening what return. For the child was never one. Often no water. Stains on the floor. Blood stain in the bathroom. Cleaning unsatisfactorily. Stinks. Dark...

  • Gastronomy
    1.0

    Always the same. Nothing for infants suitably or specially cooked. Salads spoiled...

  • Service
    1.0

    Nothing goes without tips. Reception no hello or herzl. Welcome.

  • Sport & Entertainment
    1.0

    Large number of entertainers available, but really the whole day made, remains a mystery for me. The kids club run down, dirty and shabby

  • Hotel
    1.0

    Worse is not! You like this hotel like, if you on sex tourism is. Unfortunately also during the day very at the beach us the hotel detlich visible. Very bad room. Hygiene awful. Nothing for children. Neither food nor anything else. No chairs, everything rather worn and dirty. Staff very rude, nothing runs ihne tip. Were very dissapointed and the first time glad, to be able to go back home-. Very bad! Confirm the handling of thefts, are just arrived, as the incident happened!

  • Location
    4.0

    The beach was good, if you are not a schäbigen pool needs

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