Hotel Sheraton on the Falls(4 stars)

5875 Falls Ave � Show map

Average rating

18 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.7
  • Service
    4.3
  • Location
    5.5
  • Food and Drinks
    5.3
  • Sport & entertain
    5.0
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10 hotel reviews in Englishsorted by travel date
Kristin
Mediocre stay on the Niagara-cases
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • August 2012
We stayed for two nights in this hotel as a part of a round trip spend. From the outside looks the hotel really nice and also the lobby made a well-kept impression. read more
  • Room
    2.0

    If you're lucky you get a room with a view on the falls. We had unfortunately no luck and ended up, like the whole travel group also, in rooms the estimated a view to a backyard. The windows were but with plastic blades hung, so you are not out could, because the vanes't move left. The room was quite old. It has 2 large double beds and a large tv. The cooling mini bar was quite loud. The bathroom was also already quite old and not clean, everywhere one still found hair.

  • Gastronomy
    5.0

    The breakfast was good. There is a wide selection of warm and cold dishes. The beverages are brought to the table. This happened but only after the 2. demand. The breakfast room is with a view of the niagara falls, it was compared to the room very nice.

  • Service
    2.0

    We arrived at: with the travel group at the hotel at, we were our room cards will be distributed, because the room supposedly should be finished. When we however in the room arrived, there was still everything there, which the guest before us had and a service staff member was not within sight. To repeated consultation with the travel guide and the hotel, was the room then cleaned. Our traveling companions was not also better, also here were the rooms also not ready and we could not say, when this will happen. Other told, that the rooms on second day not at all been made.

  • Sport & Entertainment
    5.0

    The hotel has a very small indoor swimming pool and a larger outdoor swimming pool with a view of the falls. The hotel has 6 computer in the lobby where one free access to the internet has. Wi-fi in the room costs extra.

  • Hotel
    4.0

    We stayed for two nights in this hotel as a part of a round trip spend. From the outside looks the hotel really nice and also the lobby made a well-kept impression.

  • Location
    5.0

    The hotel lies directly at the falls, the view from the outdoor swimming pool of the hotel on the niagara falls is very nice.

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Sandra
hotel with great views
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2011
the hotel lies on the Canadian side. We stayed as part of a coach trip 2 ostküstenreise nights there. the staff were very friendly, the rooms were clean and we felt comfortable there. in the lobby there is a Starbucks and directly next to it a large gift shop. read more
  • Room
    6.0

    Room was big and spacious, there were two queen size beds. TV was available, however as usual, only English. bathroom was commodious, neat and clean.

  • Gastronomy
    5.0

    We only ate breakfast there. There was a large breakfast buffet with toast, bagels, cereal, croissants, fruit, egg, sausage and so on was by far the best and richest buffet our whole team. it was constant coffee, tea, water and orange juice enough. and the coffee was not only Liquid, as one knows it otherwise from over there, but really safe to drink.

  • Service
    5.0

    As our guide I checked for us is not very much on the staff reports. To us it was always very friendly.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    the hotel lies on the Canadian side. We stayed as part of a coach trip 2 ostküstenreise nights there. the staff were very friendly, the rooms were clean and we felt comfortable there. in the lobby there is a Starbucks and directly next to it a large gift shop.

  • Location
    6.0

    the location is great, you get a piece of the street down goes, you can directly at the promenade with a view of walk along the American falls. it is the street a bit high you are right in the touristic 'Clifton hill' with a lot of pub stamp and entertainment, such as wax museum, etc.. if possible is, in any case, a trip to the nearby Toronto recommended.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Tanja
Hotel in a good location archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2010
The hotel is in a great location, right next to the falls and with immediate access to the entertainment area. We had a room with Fallsview booked, but unfortunately we had 'only' side fall view. From the bed so we could not see the falls. The size of the room was ok but not outstanding, as well as the furniture. A lot of nerve I found the bathroom, here we unlike our written hard luck. While I even with flat TV in the bathroom las, our bathroom was older. Also so small that it was impossible with two people hang ... out there. front of the sink are only place you could aufließ the door! In addition, the bathroom quite old and run down and was not a 4 star hotel. Of course it is determined to a bathroom not the success of the stay from, but it didn't bother us during our 2 -night stay. The breakfast at the Fallsview-restaurant left nothing to be desired and with a beautiful view of the falls. But cost incl. taxes etc. about $50 for two people. The hotel is a Starbucks, a Hard Rock cafe right next door. read more
  • Room
    4.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabine & Frank
We were disappointed archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2010
Near the hotel there were all in all disappointed. We had a large room with a great view of the American falls, but the cleanliness did not live up to our expectations. Everything was well-kept, also the bathroom. The restaurant performance ratio we can't comment, since we avoided the restaurant, because the a/c unit so strong and cold blew hang out, that there is not. The location of the hotel is very good, right on Clifton Hill, the ' small Las Vegas 'with some restaurants. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Jochen
Location, location and location! archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2010
The hotel for the panoramic view of both cases. Forget the rest! We searched but nothing comparable found. Perfect view from the rooms for fireworks and lights. The food at the evening buffet was typically American and too expensive, everything else is true! The Tip! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martin
Great experience - great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2010
The hotel is located in the middle of the action of Clifton Hill. In the room you get anything from it and the view (where a Fallsview room) in the peace and quiet. Without leaving the hotel leads to a casino, a water park and a art game room as you on Clifton Hill several times. The Fallsview restaurant we used for breakfast. The price for the breakfast buffet is proud to be the choice can but behind and when you're once again to the opportunity to the falls breakfast? Maybe a to the room: I have rated the size ..., this is because the amount I would have expected a slightly larger room But this is my personal opinion. It is definitely worth it for the extra to pay a Fallsview room, the view was fantastic, would highly recommend it! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Susanne & Peter
Middle of the action - but great view archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2010
We had a suite with a view of the falls retreat and it was really amazing - huge rooms, huge bathroom with jacuzzi, 2 sitting areas and everywhere picture window with view of the falls. We could even from the bed of the falls see what especially at night, if you, is beautiful. The hotel lies in just across the street from the American Falls. The Canadian falls but you could still see. Get a room on the upper floors, otherwise are blocked by the tree the view of the falls. The staff at the hotel was typical nordamerikanisch mildly ... friendly. We were there during a weekend, so many very young (American) people were there was also the noise development - accordingly in the hotel and surrounding area - but oh well. The location, however, is unique. Just around the corner starts the Clifton Hill with all its activities. Whoever liked it a bit more quiet, it's better to the falls. In about 1 minutes. You can walk to the promenade and reccommend this cozy up to the Canadian cases stroll along. Framed by the maid of the Mist is right there. This is a real experience that you would not be should miss. We once in the morning the breakfast delivered to room - and it was for the price a bit "well arranged". In the surroundings there are enough possibilities, but also to get something to eat. Starbucks is u. A. the hotel directly angegeliedert. The hotel also has a underground car park. Here the service worked without any problems. All in all a highly recommended hotel, which seemed to take up its great location. Here you should really treat myself!! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Heinz
Fabulous view archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2009
The hotel is located in prädestinierten location to the Falls - but they were, of course also right in the middle of the action. You can tell that sway in the room but nothing. Direct access to casino, Hard Rock Café. Hassle-free check in/out, valet parking. Very large well appointed rooms with wonderful view of the Falls (where such a room). Bathroom has small flat screen TV. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Detlef
Great hotel in a great location archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2009
The hotel is located right outside of the falls and the room with a view of the falls have windows floor to ceiling read more
  • Room
    6.0

    The rooms were very spacious with 2 double beds, minibars, and coffeemakers are available

  • Gastronomy
    4.0

    Unfortunately the offer for breakfast in any way the of an international hotel, too expensive for tea and you have to pay extra, it was only offered with coffee in the price

  • Service
    5.0

    Friendly staff and quick room cleaning

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is located right outside of the falls and the room with a view of the falls have windows floor to ceiling

  • Location
    6.0

    Located directly at the falls, ideal it doesn't get

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Christian
TOP hotel with a fantastic view archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2009
The hotel is simply a dream! We had a room with a view of all of Niagara Falls, but we were in the 21 floor. The view from the window or from the small balcony is out of this world. The room is spacious, very clean and nicely decorated. The size of the room, as well as the bath is appropriate dimensioned. The Sheraton on the Falls" is situated in the new part of tourist attraction, what the driving and the needs of a car eliminates. We left the car parking upon arrival by Hoitelservice only at check out needed ... again. The hotel is located right on the Rainbow Bridge and all attractions are actually within walking distance. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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