Pension Kaffeemühle(3 stars)

Kaiserstrasse 45, 1070 Wien Show map

Average rating

36 hotel reviews

    Rating by categories

  • Hotel in general
    3.8
  • Room
    4.2
  • Service
    3.7
  • Location
    5.4
  • Food and Drinks
    3.7
  • Sport & entertain
    0.0
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15 hotel reviews in Englishsorted by travel date
Gabriele
For an overnight stay gladly again
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2013
The guesthouse grinder is from the Westbahnhof more than reachable on foot and is great as a starting point for vienna sights. The reception staff were very friendly and we also in the selection of a restaurants supported. Our room was quiet and to the inner courtyard located. The furniture was a bit chipped and wobbly and we had in the room a large fridge are. Altogether seemed the room bare and poorly decorated. The bathroom was large enough. Hair dryer and shower kit were available. Unfortunately there were too few shelf space. The towels good smelt. On arrival everything ... was clean. There was free wi-fi. We have on the internet and for the night 48 Euro paid. For the price i am no comfortable ambience. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Peter
Hotel guest house grinder-bad middle class
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • September 2012
The hotel is already something longer in use, which I not so much in the furnishing of the rooms, as in the older and stained bodenbelegen, as well as some memory of past times de hotels expresses. The hotel has 6 floors with up to 5 rooms per floor. Otherwise a parking space in the garage be rented. Cleanliness: in my case were daily the beds made and fresh towels hung up, but it was only after approximately 1 week and I earlier complaint the soil wiped, garbage bin emptied, washbasin swept, toilet mopped. This will be a as long ... as you just a few days in the hotel didn't notice, is however also no case, since it in several rooms in passing by could watch. Another problem was, that on my bed and the armchairs frequent long black hair, which is not from me could come. This problem was also after numerous complaints not turned off. read more
  • Room
    4.0

    The rooms are modernly furnished. My room was a bit small and I had a bathroom in the hallway however I had to also less pay. There were 2 armchair a fan an bed a table and a tv, as well as a fridge. The room was when I we arrived clean, but this condition was not long, since they were hardly cleaned.

  • Gastronomy
    4.0

    Breakfast is the price appropriate and in a pleasant period instead of (7 until o'clock). One may here however not expect too much: 2 different sorts rolls, honey and jams, 4 different types of sausage( however I would not food), eggs, milk 3 different kinds of muesli, 3 types of cheese and coffee. Everything as a buffet no service, however for the price it is okay.

  • Service
    1.0

    The service is next to the cleanliness the largest point of criticism what I have. Foreign languages: the staff speaks hungarian, as well as German and very bad English Friendliness of the staff: the staff were mostly very unfriendly says neither good day bye. At check in I was not welcomed. When then all formalia clarified were I was the key into your hand pressed and los. ( no statement when and where breakfast is, even where my room is) Dealing with complaints: The staff promised often things the it not kept. Example: after a cleaning lady my selbsgekauftes cutlery stolen had (it dipped three days later as by a wonder, again in my room on) I was told ( after numerous complaints) you would cutlery chic. This is not sent to me. With complaints over the cleanliness( for example hair on the bed) I was told, that could happen. Exactly the same I was told when I after a week weighted, that the trash not emptied.

  • Sport & Entertainment
    0
  • Hotel
    2.0

    The hotel is already something longer in use, which I not so much in the furnishing of the rooms, as in the older and stained bodenbelegen, as well as some memory of past times de hotels expresses. The hotel has 6 floors with up to 5 rooms per floor. Otherwise a parking space in the garage be rented. Cleanliness: in my case were daily the beds made and fresh towels hung up, but it was only after approximately 1 week and I earlier complaint the soil wiped, garbage bin emptied, washbasin swept, toilet mopped. This will be a as long as you just a few days in the hotel didn't notice, is however also no case, since it in several rooms in passing by could watch. Another problem was, that on my bed and the armchairs frequent long black hair, which is not from me could come. This problem was also after numerous complaints not turned off.

  • Location
    5.0

    The hotel is by its proximity to Westbahnhof (7 minutes walk ) very easy to reach. By its proximity to Mariahilfer Straße ( shopping street) it is for shopping but also walks to the Stephansdom ( circa 35 minutes ) well situated. Directly opposite are several restaurants and a supermarket is about minutes walk to reach. In the side street is furthermore yet a laundry service which in comparison to the prices of the hotel(3 Euro for a few socks) is very convenient ( 5 Euro per wash)

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Mona
City break with children
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • June 2012
Pension with great value for money. Also the location was great for a city break, the tram stops just a few strides away from the guesthouse. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Karl
Clean room
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • February 2012
Entrance to the hotel from garage confusing. A 2. elevator in the house leads to the ground floor from where there is no direct access to the front desk there is. On arrival you would at the front desk at least an understandable welcome present. Room is clean and a good size, unfortunately without spacious wardrobe and seating or schreibmöglichkeit. Bathroom attractive. For breakfast a larger the offer for breads be (only rolls and one sort of dark bread) the same applies to the sausage! Location of the hotel calmly and nevertheless central. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gül
Cheap hotel nearby from the train station
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
the hotel lies direct at the street, on the also tram runs. Especially in the evening and Frühstunden it is very loud. Also the rooms are very noise-permeable. The rooms are very Spartan equipped, for example I missed a nightstand. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Andrea
Good suitable for short stay
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
If you're not too high expectations you'll be satisfied here. The price/performance ratio was right. The place is clean, the breakfast was good and the central location. The tram stops right outside the front door, but it was quiet at night. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Simone
Good location for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
very central location of the Hotel, room was a little clairaudient, rooms are relatively large, sparsely furnished but everything necessary available, breakfast is a little skimpy but the price okay, biggest complaint is the rudeness at the entire staff, and you can not with the cheap price of the hotel excuse On the whole you can say price/performance ratio read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thorsten
Sports trip
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2011
For a short break really everything fit. We enjoyed the fridge in the room, as well as the wifi. Breakfast okay, but not so huge buffet. But for a quick bite place it is. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Andrea
Good & inexpensive archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • February 2011
For a short stay it is highly recommended. Rooms were clean. We had a three-bed room was a little more spacious. But could be more storage space for clothes available. The bathroom is spacious and clean. At the front desk were all very nice. Could refer to 14 o'clock the rooms. Breakfast was good and was always filled up. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Johannes
A bit of good luck archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • February 2011
Actually my evaluation worse can, if you read the previous reviews for Kaffemühle read. But the room was renovated, did not have a bedside table, but as far as reasonable. The staff at reception slavic origin not convincing, the breakfast is three degrees under youth hostels level. (nothing against JH' s, the breakfast was always top). The BIM BIM the 'super' (tram on Viennese), I have heard the half night, but the good weather then in February, everything made up for it. It was especially incredibly convenient for Wien and the West train station, which I of Munich from there. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Silvia
To recommend for short vacation archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • February 2011
Hotel was clean. The breakfast for price adequate, to recommend for short vacation. U-Bahn and S-Bahn nearby. The rooms were small but fine. Would not hesitate to check in again... read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Karin
For a maximum of 1 night hotel archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • February 2011
Unfortunately, I can't really good reports: We (2 adults and two child) the Hotel have chosen, because it is very close to Vienna's Town Hall and from nearby subway, etc. Is (in a few minutes walking distance!). But unfortunately the rooms are in bad condition. At the double bed had one fear, that it fully disintegrates, since the Fauteuil getellt was only. The towel rack in the bathroom fell only watch leg and the bathroom generally needs refurbishment. (more worn out and tiles, and bathtub.) the rooms were only cleaned superficially cleaned, but it was still. The people at ... the front desk and in the breakfast room were okay, but not more than that. At the breakfast there was really delicious rolls, but the sausage and cheese and fruit didn't really look very appetizingly from. All in all: for 1 night, cheap stay, if you don't very demanding is. Is it really okay. But definitely not this is a three star hotel! read more
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Julia
Price/performance ratio super archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • November 2010
Hotel was very clean. From the outside the hotel is not very good, but the rooms and the hallway are newly renovated and very clean. The furniture in the room were new, but the rooms a little lost, because the walls are very bare. The staff at the front desk are not really chatty and helpful. On the whole, the hotel is highly recommended for a city break. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Janine
Pension Coffee Grinder archived
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • October 2010
It was from a closed room a pair of trousers and a T-shirt entwedet and when I called the front desk to report the theft wanted the staff is quite unfriendly has become. The level of cleanliness was okay but some rooms are renovated and others, which for the same price were not renovated. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Wiebke
No hotel for feeling well archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2010
Not a hotel, in which one felt comfortable. The atmosphere and the furnishings in the entire hotel is very unlovingly. The cleanliness was in order, from the partial renovation shows but not much. The breakfast buffet is not recommended, but in Vienna there is the great cafes. The hotel is located nearby and is from Vienna by the tram and underground well connected. Shopping possibilities in the immediate vicinity are available, as well as some restaurants and bars. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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