Hotel Laguna Sea Lodge(4 stars)

Kilifi View on map

Average rating

39 hotel reviews

    Rating by categories

  • Hotel in general
    0.0
  • Room
    0.0
  • Service
    0.0
  • Location
    0.0
  • Food and Drinks
    0.0
  • Sport & entertain
    0.0
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2 reviews for this hotel sorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Charlotte
Beautiful location archived
  • Recommended hotel
  • Couples
  • Other stay
  • January 2010
Laguna is a small and not as commercial as others on this coastline. The main restaurant area and bar has been recently renovated and the management are improving the common areas (whilst we were there they were in the process of painting everywhere). The staff are very friendly and the animation team do a good job in offering activities such as hat-making, water aerobics, village walks etc at no extra cost. Laguna is a very quiet hotel, mostly couples and nothing to do in the evening outside of the hotel bar/restaurant. read hotel review
  • Room
    2.0

    Clean but needs decorating - although clean the sheets were threadbare and need replacing.

  • Gastronomy
    1.0

    Very poor choice although it was cooked properly and no-one in the hotel was ill from the food in the two weeks we were there.

  • Service
    3.0

    Staff are very friendly, although the excursions on offer were very poor as they had to get a minimum of 6 people for any excursion and unfortunately we could not go on the excursions that we would have liked.

  • Sport & Leisure
    2.0

    For safari use NATURAL WORLD TOURS in mombasa for more information see tips section

  • Hotel
    4.0

    Laguna is a small and not as commercial as others on this coastline. The main restaurant area and bar has been recently renovated and the management are improving the common areas (whilst we were there they were in the process of painting everywhere). The staff are very friendly and the animation team do a good job in offering activities such as hat-making, water aerobics, village walks etc at no extra cost. Laguna is a very quiet hotel, mostly couples and nothing to do in the evening outside of the hotel bar/restaurant.

  • Location
    6.0

    Fantastic location on the lagoon, beautiful. You can walk to Kilifi town or take a Tuk Tuk.

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Ruediger
Laguna of horror archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2009
In the rooms are beetles, bugs, centipede and whole term tourist roads, broken air conditioning, electrical outlets, water pipes. 33 °C and not unique to the propeller, if available, works. The hand towels smelled and were not changed once in seven days. Drinks are cooled with the food together. The beer smelled like fish. The pool is not to use, the staff has us advised to enter it also only with your feet. The food is better to any adjacent mud hut. Even the water to the meal be must paid. The staff in the main building is trying very ... hard, fighting but against windmills. The what the African safari club with the guests is more than a joke makes. On the day of departure we were thrown out of the hotel and had to remain at night five hours at the airport of Mombasa. read hotel review
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    2.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.5
    Family friendliness
    3.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    2.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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