Hotel Astenstübchen(0 stars)

Winterberger Strasse 3 59955 Winterberg-Neuastenberg View on map

Average rating

18 hotel reviews

    Rating by categories

  • Hotel in general
    2.3
  • Room
    3.1
  • Service
    3.4
  • Location
    3.7
  • Food and Drinks
    3.1
  • Sport & entertain
    0.0
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7 hotel reviews for undefinedsorted by travel date
Helmut
Hotel Astenstübchen
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2012
Dirty hotel, everywhere cats stench, visible dirt was not removed, cleanliness unknown in this hotel not to mention the bed sheets and the towels. Was nothing. read hotel review
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    1.5
    Family friendliness
    3.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Rüdiger
Select something other! archived
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • December 2011
The apartment was old and neglected with 2 defective floor lamps (there was only a weak overhead light) and a open Socket. The pull-out sofa for a 17-or 14-year-old to small with a totally dirty mattress with black hair, in accordance with one of the two on the cold floor on a too unreasonable mattress sleep. Window were leaky, according to damp or cold in the room, a Innenrollo worked not. The bathmat unhygienic, dead flies on the floor or sirrende flies in the shade (it was between Christmas and new year!) free-range cat in the dining room or counters ... and kitchen area. The highlight: guests arriving from private reasons early to leave (which no choice volunteer, overall on the next day does), you will find no choice Kindness and hospitable solution. The owner the hotel shows no concession or understanding. in short: large Arc and better never seen! read hotel review
  • Room
    1.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    2.7
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
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Dirk & Marion
Always again. archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2007
Families friendly hotel we loved it, food was good and it tasted good. Lounge with a bowling alley, tv see fireplace was very nice we will be back, Marion and Dirk read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Markus & Gerda
Super price/performance ratio, very nice hosts! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2007
Traffic and weather we arrived at 22. 30 hours and were still a great course menu 3. In general the food was very delicious, the portions enormous and the breakfast buffet offered something for everyone. The warmth of the hosts was a really feel at home. The hotel itself is still under construction situated, but does not affect peace and quiet beach. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ute & Günter
Nice short vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2007
We loved the large and clean apartment pleasantly surprised. The owners were very hospitable, uncomplicated and helpful. The food was very rich and tasty. The bread rolls and the bread for breakfast were good. We felt very comfortable. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Renate
What a disaster archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • June 2007
The check-in process was an impertinence. One morning the breakfast/coffee was certainly already over two hours on the table. The quality and taste of the food, could have been better. read hotel review
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    1.3
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.5
    Family friendliness
    2.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    2.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    4.0
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Christine
Nice service archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2007
We are on eBay neuastenberg/the hotel in winterberg and had a very nice, cosy five days there. The hotel is located on a main road, but now June not a lot of traffic. Behind the hotel you can walk right in the forest and explore many hiking trails. The apartments are functional and comfortably furnished, there were lots of towels and wash clothes on site. The dinner was very rich and delicious, in the morning there was a breakfast buffet. Each apartment has a balcony or a terrace and the bus stops in the immediate vicinity. The staff is very ... friendly and around the well being of the guests. In the summer it is a quiet place where you can very well. In winter the ski lifts are very close to the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close