Hotel The Fair House Beach Resort(3.5 stars)

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Average rating

592 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.7
  • Service
    4.5
  • Location
    5.2
  • Food and Drinks
    4.6
  • Sport & entertain
    4.5
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190 hotel reviews in Englishsorted by travel date
Gerhard
Positive and great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Nice and merry vacation. Only the chairs at the beach were so desolat, you can hardly lie on it could, because the material cracked and with some couches actually the sand. The sunshades had already better days experienced. This should be such a nice hotel not really happen, since a lot of quality could tell. Food was fine. But we only breakfast and are in the evenings always outward eat out. Staff was always friendly, attentive and helpful - and with a little tip was anyway everything great. In conclusion a lovely vacation - without lots to whine about (except ... for the back ache in the evening, if you from the liege uprising) read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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David
Pleasant stay
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The resort is located directly at the beach. From the main building is a few steps down to the beach, which did not disturb us however. The rooms are big and well equipped, but you can tell the hotel slow the years (for example leaky doors and windows). The staff are friendly and make an effort, but the english often poor. The breakfast buffet is reasonable, but the menu for lunch and dinner there was a bit too short and simply held. All in all, i think, that this hotel definitely recommendable is and that the value for money is ... appropriate. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Horst & bea
Beach vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We were in a double room with a small bathroom (was more or less fine) and changed after a couple of days in a bungalow close to the beach, this was beautiful and had a large bathroom with a bath(very big) and walk-in rain shower, extra charge per day 500 asked about € 12.50 paid off, the whole area is very well-kept and feels like a large garden in the bungalows is inserted food in the hotel were we breakfast there the prices in comparison to outside were high, the staff were very friendly and helpful, language skills only ... english, no german, but with hands and gestig everything went. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Michael & Melanie
'the fair house beach resort ', definitely again!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
So i rate this hotel now completely objective, because i find it again and again unfortunately if people simply always german standard comparisons and evaluate. One must just concerns in what a country with which climatic conditions, one is located. This hotel was for me and my wife just brilliant. We had a superior -bungalow as honeymoon and weren't dissapointed. The bungalows are nestled in a wonderful palm trees garden the super well-kept and every day swept. The bungalow was big enough was cleaned every day, you got every day fresh towels and also bed sheets. Besides you get every ... day also new beach towels. Of course the cleanliness not as with us, then one found dust on the tv or water spots on the mirrors and of course you could also a few mold in the shower, but hi where we are here, we are in a country with extremely high humidity and additionaly is the shower usually several times on the day used, is never dry. I am thinking it is condemned difficult everything is great and if you should want to five stars book there one can expect. The staff in any case is always the toil, even at night, for us tourist right to make and is nevertheless always very friendly and i expect you. The food in the restaurant is delicious but we only on the first evening ate there because of course you eat outside very a lot cheaper for example directly opposite the 'swimming' is really recommendable. Cheap with big portions. Breakfast with a direct view of the sea is adequate and also delicious. If you Nutella would, should bring your own.-) The beach is absolutely great and the water lovely. The sand is not so fine and white as described but it didn't destroy the whole area. Chairs and umbrellas are sufficiently available. If you to the beach and a beach chair is will be charged staff on site to a umbrella to set up. A small downside maybe the cushions for the white loungers, these are already strong isolated but you anyway a towel and besides there are already new loungers for which you no cushions longer needed. The oft-mentioned dogs are absolutely nice and not intrusive. If you about the food is, you can sit out in sufficient space and watch, if there is less. You can here the absolute peace or if you want to the hustle and bustle of is 10 minutes away on foot or 5 minutes by cab in the middle in the happening. Small tip, extreme action is absolutely necessary. With at least half of the specified price start and no compassion show apart from that one is pulled over the table. My wife and i would book this hotel again anytime and it without bad conscience. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Steffi
The first time thailandund really amazed.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel is no longer new. But clean and tidy. It was a great vacation. Had no reason to complain. We got completely certainly again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Marcus
Three star and received
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
This was our 2. stay in the hotel because we four years ago there descended. Due to the numerous reviews, we were excited what to expect. All the negative comments on the service i can't confirm. The manager had many employees had been dismissed since little to do and the old staff now slowly again set. This made immediately noticeable. Coffee and so on was enough and that's why i have no complaints. I must you only again and again remember that it is a three stars hotel is. In Spain you can be glad if you are in such ... a rate category the laundry changed get. Where i disagree is that manager and co aren't able with small things the complex to values. The screens at the beach and the editions stayed in the pool area four years ago already mist. These are still. The beach is not at all cleaned. Every morning are several bottles etc. Around but the beach boys are there as 5 meters gravel and do not want to see. This is sad but is only the manager. However at the end i can only recommend the hotel as it is very nicely located and the garden still a dream. The pool the restaurant is somewhat refurbished. The construction next door didn't bother since little noise. The rooms in the new building are top. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Hermann & Elisabeth
Carefree holiday Carefree holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Lovely hotel with tropical flair in directly at the beach. Lovely hotel with tropical flair in directly at the beach. The breakfast was ok. Our bungalow was nice, but the bathroom relatively small. Our bungalow was nice, but the bathroom relatively small. In the closet missing shelves. In the closet missing shelves. Complaints were immediately taken care of. Complaints were immediately taken care of. The staff were friendly. It were in the main building fitnessgeräte available, and this for free. It were in the main building fitnessgeräte available, and this for free. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Susanne
Great holiday in a beautiful hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Good value for money. If you don't have a german standard expected you can in this hotel feel very comfortable. We have already been the 2. time in this hotel. This hotel has a beautiful garden and a beautiful beach. The rooms are big and everything what you need. The superior or hillside bungalows are very small and very dark, as this in the shade the huge trees are. The location is great. The day nice and quiet and in the evening in ten minutes on foot directly on the Chaweng Beach. We would again and again for this hotel ... decide. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Dieter
For a recommendation, it is not more!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We are the 4. time fair house in the last seven years and the hotel is getting very old, you have the feeling, that nothing is renewed. The first two weeks (10-23,12. ) Was accordingly empty and one of us estimated utilization of only around 5 to 10%, what we had not so ever experienced, however also in other facilities. The umbrellas as the loungers velvet cushions are a disgrace and should be completely be renewed, which at the end of our stay in december with some beach umbrellas (with a totally tasteless camouflage color) at least 5 piece ..., we have done. The breakfast is sufficient and very good, only the fruit, (except for a day) the only watermelon, pineapple and small bananas was, was not satisfactory. The staff in the restaurant is friendly, what you from the staff in the lobby not all can say. The beach staff worries, what the assistance with the chairs and the umbrellas is good, only the cleaning from the beach is poor. Further is to complain about, that clothe file and hang up opportunities in the room as also in the bath is missing. The mold in the joints around the bathtub should also be mentioned. What is very noticeable, there are now well over 50% guests from Eastern Europe and only 5-10% germans what a few years ago were vice versa was, is but also to neighbouring plants to. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Monika
3 tried once and never again...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Thus we were now the 3. time in the hotel always different seasons. Despite complaints on some details in the hotel ( breakfast 3 weeks the same sausage, on anfreage why there were no sushi is, as otherwise always, no comment. The tables were not cleaned, if guests get up, there are still some things to list them all. The chairs at the beach ( as you could be better in the hammock, the cushions are so worn out and broken, we always 2 mats were. If the beachboy a few Bath there, you also had always the chair and ... capacity as you like. We had bad luck there was always the red flag at the beach, so that you don't into the water could. It is a wonderful area if the right place. There is also at the end, that the hotel in russian hand is. You can say 80% russians, not overlooked, because such a bad behavior have. The siege the complete poul, the tables where you sitting, look as if a bunch of animals gehausst. You can book it with words not represent. Therefore, it was for us the last holiday in this hotel. Especially you get for thai standards absolutely nothing given. We had extra a deluxe room in the new building, because the temperatures is not a mountain with about 100 of steps walk up. Besides the rooms are in the new building large and modern. Unfortunately for the hotel. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Hans-Jochen
Excellent hotel by the beach in a lot of green
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Friendly and helpful staff, excellent beach area, well-kept complex, shops in the nearby environment limited. The breakfast typically Thai. The room service is good. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Sebastian
Hotel the contrasts
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel lies directly at the ring road (= main street) and stretches from above relatively long and steep to the beach. Except for the new build is all already getting old. The garden and the beach are well maintained, often was worth it for the eyes hang out, there are geckos, lizards, wonderful flowers and a few harmless snakes to discover. The breakfast buffet is included, restaurant for lunch and dinner available, however way too expensive. During our stay were mostly German, as well as western european guests represented. However was a group Russian tour operator from the manager ... by the hotel run, what the future you can only color in. Basically the rooms are in the old part the hotel in need of renovation, the younger bungalows and garden rooms are ok. read more
  • Room
    3.0

    We had the cheapest category and got a room in the old main building right next to the construction site, which is why we the first two nights at seven hours early from the about 30 meters away jackhammer woken up. The bathroom was on an area of about 3 meters² strong moldy, the shower curtain also had clear stains. The shower head in the bath hung at an altitude of about 1.50 meters which at showering a durschnittseuropäers to involuntary ballet performances leads. :-) Complaints in friendly tone after thai art at the front desk. First we were upgraded to a better category for 50 Euro a night offered (as is not about someone deliberately the old room rot, then the rich tourists in a better, aufpreiswürdige category upzugraden?! *grins). We said, we would be with the room itself satisfied (which was true), had just like a clean bath. We were assured, that on the same day a spezialreinigungstrupp in our bathroom would be. This was also there, has the mold however of course not sniped get. Repeated factual complaint at the front desk, what us different rooms the same category, this time in the old pavilion, were shown. This rooms were however also somewhat outdated now, this time with a separate shower and 2 meters a high shower head. We were told, that the room still to be cleaned must and we in the evening move in may. The was also, unfortunately was the bed only and definitely not freshly made, what the sabberspuren on the pillows and various small blood stains occupied. As one of the beds for our child something postponed had came behind the bedside table various dead worms and cockroaches, as well as a condom out. No further comment. In the hallway outside our room stood during our complete stay a small stack with dirty dishes, not from the staff was cleared. At the end was a small schmeissfliegenfamilie it. :-)

  • Gastronomy
    3.0

    The breakfast restaurant with wonderful view of the sea serves afternoons and evenings as à-la-carte restaurant. We never used them, because we the prices put off. Breakfast is no highlight but ok, eggs, various bread, sausage, cheese, bacon, juices, marmelade, cereals and every day a thai court. Sometimes was already half an hour before conclusion partly cleared, sometimes two minutes before 10 o'clock the fruit refilled. Sometimes you could without mean view of the staff until o'clock repeating, at other days, we were using a bell at: o'clock from the restaurant asked. At the beach bar is in our opinion everything way too expensive - at the beach bar the neighboring hotels first partly half cheaper.

  • Service
    2.0

    For thai standards the staff is with some exceptions rather unfriendly, that famous' thai - smile' we often miss. We and other guests had the feeling, that about us gossiped was (and we have accordingly friendly the staff opposite behavior, was not our first vacation in Thailand). The staff speaks English as touristic regions is common, so you can communicate. Furthermore there is still another (our opinion rather uneinladendes ) spa, a laundry service ( there are in the neighborhood much cheaper) and a tailor ( is recommendable, complete bespoke suit with shirt in good quality for circa 75 Euro). It is around the hour a free taxi service from the rooms to the beach or the front desk available. Sometimes was the car after two minutes, sometimes we had to twice afterwards. Enjoyable: our air conditioning began at night at o'clock suddenly, phone call at reception with the answer, in five minutes would be a technician there. We had already on a tropical night set, when no three minutes later on the door knocked and the friendly caretaker the problem in a few minutes fixed had. For the return trip us a supposedly broken glass with 2,50 Euro in a bill. But we had no glass broken made, the hotel stock nevertheless on payment. The porters/taxi drivers, often a fun from it, the in the hotel live, tame dogs with the golf carts to hunting. No beautiful sight for us and above all for children in the hotel.

  • Sport & Entertainment
    4.0

    No animation, child care or something like that. Free W-lan in the whole complex and at the beach. The upper pool seemed rather neglected, the bottom pool was ok. Chairs and covers there, as well as at the beach sufficiently available ( at least while we were there, could imagine the in the high season not all the guests their desired place got). The beach is really brilliant, clean sand, clean water, pleasant atmosphere. You can from the lounge chair in the distance again and again the arriving planes at the landing watch. Fresh water shower nearby the beach directly at the pool available.

  • Hotel
    3.0

    The hotel lies directly at the ring road (= main street) and stretches from above relatively long and steep to the beach. Except for the new build is all already getting old. The garden and the beach are well maintained, often was worth it for the eyes hang out, there are geckos, lizards, wonderful flowers and a few harmless snakes to discover. The breakfast buffet is included, restaurant for lunch and dinner available, however way too expensive. During our stay were mostly German, as well as western european guests represented. However was a group Russian tour operator from the manager by the hotel run, what the future you can only color in. Basically the rooms are in the old part the hotel in need of renovation, the younger bungalows and garden rooms are ok.

  • Location
    5.0

    About 15 minute drive from the airport. On foot reaches one some restaurants, massage salons, two supermarkets and scooter landlords. The beach is right under the hotel. The beginning of the eternally long pedestrian precinct from Chaweng one runs about 15 minutes, fastest through the neighboring first hotel ( at the beach bar to the rear on the first bridge, for the pool always turn right). Excursions all the way in the many 'tourist information' or ' mr.. Dang' at the beach book. Right next to the hotel there is a construction site, we heard from early morning until late night evenings although not always again and again clear construction noises, alarms and similar ' not - vacation- noise '. At the beach section directly at the hotel beach adjacent was during our stay a kubikmetergroße baumüllhalde. Did not smell, but beautiful it did not. In the sea water on some days were lots of small pinpricks to feel, has not really hurt done, was however also not pleasant. This is offensive plankton (the hotel management once really do anything about it! *lol).

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Jürgen & Kristin
Resort with very performance service
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Larger complex with main building, bungalows and new wing The cleanliness in general is ok. Middle age during our travels very lots of German guests read more
  • Room
    5.0

    The gutbewertung for the rooms relates only to the booked kat. In the new grand deluxe rooms... These are all new. The hour bungalows and zimmerkann I no statement meeting

  • Gastronomy
    4.0

    Good choice. Taste is completely on us langnasen set and with thai food nothing to do

  • Service
    1.0

    It seems to one in such a way, as if the service 'no bock' has something to do, especially not in the morning with breakfast. Only, because a few clouds in the sky and it was at night a 'little' rained were 'outside' no tables covered and one was asked 'inside' to sit, also on request more guests was on the terrace outside not covered and you had to his place itself judge, also with contempt punished with coffee pour, ergo you had to the then also yourself, on a request I would like sweetener for coffee ( equal or sweetener ) shook the head and said one does not know what it is!? Another was the me shampooceramikspenderflasche in the bathroom broke, and this, of course, hinge on the closing statement with 200 thb will be charged, with short demand was immediately on the policy of the hotel verwiessen! ... A absolute no-go... We are for years in Thailand on the way... Here, I can with the service concerns only the head shake and the fair house not see again. PS:we were 12 years time, but that is of course a long time.

  • Sport & Entertainment
    3.0

    2 pools. The main pool is ok. The 2. Pool was very dirty with cloudy water

  • Hotel
    4.0

    Larger complex with main building, bungalows and new wing The cleanliness in general is ok. Middle age during our travels very lots of German guests

  • Location
    6.0

    Everything you need there are in the area

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Edith
Very worn down hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The new Grand de Lux room booked, when we arrived we got very bad superior room with verschimmelten tiles and only bath tub, after a complaint at the front desk we were by a very unfriendly women pointed out, we superior room booked, but the Marita's stood Grand de Lux, we had to one night in the bad smelling superior stay, as the ladies only with the manager discuss everything had, on the next day we got without comment and very rude the key from the new Grand de Lux. For breakfast we got no tea or coffee, had to ... even get everything, since the employees in the corner every day over something else had to talk. The rooms were not before 16,30 done before you could not the room. In the sea louder small babyquallen. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    1.0
  • Hotel
    2.0
    Family friendliness
    1.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Sven
Gladly anytime again! Great beach and nice people
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Room, garden villa, ageing but still OK! Rather main building, new, or beach villa! Restaurants, Charming on the main street, very good! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Franz
7 days construction/130 steps
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Shabby bungalows. Closet doors (sliding doors) you can without that you just puts out hardly close. Construction in the adjoining complex ( is currently under construction-a giant project) is an impertinence. Monday - sunday construction noises. At o'clock one believes it is possible the workers in the bathroom. No compromise on the part of the manager to limit damage. Bungalows can be reached only by means of stages (130!). Tedious if you in the room forget. For disabled persons ( like in the description specified) is an understatement. Also for middle generations hard-without mobility problems. Until one from the beach ... into the room comes, you need oxygen. General: the price is not justified - too high for this standard. Staff are very friendly, however overburdened. For breakfast you need lots of patience a coffee to get. Or you get it yourself, which is also very difficult, as the staff with the cans is (a gauntlet with the coffee pot through the whole restaurant). read more
  • Room
    2.0

    In need of renovation. Terrace when it rained everything wet. Roof leak. Window not close. 3 centimeter large beetle sat on the pillow (no case). Rooms smell musty. Mini bar and air conditioning noisy. Without ohropax disturbing.

  • Gastronomy
    4.0

    Quality of the dishes not bad.

  • Service
    4.0

    Friendly however not enough staff!

  • Sport & Entertainment
    3.0

    The pool in the upper level the hotel is cloudy.

  • Hotel
    3.0

    Shabby bungalows. Closet doors (sliding doors) you can without that you just puts out hardly close. Construction in the adjoining complex ( is currently under construction-a giant project) is an impertinence. Monday - sunday construction noises. At o'clock one believes it is possible the workers in the bathroom. No compromise on the part of the manager to limit damage. Bungalows can be reached only by means of stages (130!). Tedious if you in the room forget. For disabled persons ( like in the description specified) is an understatement. Also for middle generations hard-without mobility problems. Until one from the beach into the room comes, you need oxygen. General: the price is not justified - too high for this standard. Staff are very friendly, however overburdened. For breakfast you need lots of patience a coffee to get. Or you get it yourself, which is also very difficult, as the staff with the cans is (a gauntlet with the coffee pot through the whole restaurant).

  • Location
    5.0

    Hill (berg ) location, very tiring, because of the many stages. Environment very nice.

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Peter
Once and never again!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel complex consists of several buildings and bungalows of different ages. We were in the main building superior, the oldest building. In the bathroom there was significant mold. Our bathtub had a large crack in the earth, sand etc. When showering heraustrat (baden was impossible). Despite complaining several times nothing was done. Above of the airconditioning was mold. The main building directly adjoined to the nachbarsgrundstück on a construction site for a new temporary complex is. In this construction site is every day from 8:00 until 22:00 o'clock worked (hammered, polished, geflext and loudly serrated). Truck, loading/unloading. ... The noise was partly intolerable. read more
  • Room
    2.0

    To the condition of the hotel our room we refer to our detailed description above.

  • Gastronomy
    2.0

    The breakfast is just a star hotel. The coffee was to our taste almost inedible.

  • Service
    1.0

    The ' eisengel ' at the front desk (in the country of the smiles) were very unfriendly. They think it your not worthy the guests to say hello, let alone nice to smile or answers. From the manager we were bellowed at, when we did get a room change wanted, since our room right next to the construction site was. All of the staff were reluctant and stubborn. In particular one was not ready we a room in the quieter buildings or bungalows to give. The manager behaved as stubborn and obstinate as its staff. For breakfast is enough staff to coffee available, nevertheless had the majority of the guests their tea or coffee yourself. Only the daily queries the room worked very well, the tables will only slowly cleared away.

  • Sport & Entertainment
    3.0

    The upper pool was very cloudy and you could our discretion not to use.

  • Hotel
    2.0

    The hotel complex consists of several buildings and bungalows of different ages. We were in the main building superior, the oldest building. In the bathroom there was significant mold. Our bathtub had a large crack in the earth, sand etc. When showering heraustrat (baden was impossible). Despite complaining several times nothing was done. Above of the airconditioning was mold. The main building directly adjoined to the nachbarsgrundstück on a construction site for a new temporary complex is. In this construction site is every day from 8:00 until 22:00 o'clock worked (hammered, polished, geflext and loudly serrated). Truck, loading/unloading. The noise was partly intolerable.

  • Location
    4.0

    If the construction would not be, would be the location excellent. At the beach but the umbrellas and the cushions for the beach chairs very old and mostly broken. Swimming in the sea unfortunately many days to torture, because of the bite from monitoring plankton in the water. Also, the construction site to the beach, and you remained the construction noise not spared.

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Dennis
Perfect choice of hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
This hotel lies at the most beautiful beach Samui's, I can judge since we the island several Male with the scooter could have. Of course it is not deserted however therefor have tides no major impact, there are no rocks in the water and the sea is crystal clear! For a three star hotel is the service excellent! If you complained here is probably itself reason to the complaint :-) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Sandra
Great holiday! Again and again the hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Very beautiful hotel, the most beautiful beach from koh samui. Was now already 4 time on koh samui this hotel has my favorite. Is very centrally located you can good on foot into town or you can take a small train. The complex is in my opinion very well maintained and has a beautiful garden. Our room was super, were in the new grand deluxe building and the room was huge and new. To us nothing was missing except perhaps a larger closet. I can really not understand, as you have all upset can, I mean if you the hotel ... bay, you know that es'nur' three stars. And for the number of stars the hotel has in our opinion lots to offer! read more
  • Room
    5.0

    Our room was great. Facilities were good, everything there that you need! The condition was also good, everything was very new and for us too always clean. Maybe you should as a guest a bit tip give, then one has also a better service.

  • Gastronomy
    2.0

    The restaurant is for the anzhal the people too small and you have to wait very long until you get a table and to re set the table is. We had even often the waiters to instructions under table to cover respectively clearing. The staff are also rather unfriendly and lazy! It must the hotel really work! The breakfast itself, is however good, plenty of choice and every day something else.

  • Service
    4.0

    The service in general is good, if you a problem came in less than 15 minutes someone. The towels a evenings to the room and the old just took it with them again. To the front desk it is a little further and you will, if you would like to close with a small electric car pick up. :-)

  • Sport & Entertainment
    4.0

    The pool is nice, but didn't öft used, because the sea a lot beautiful is!:-) There is entertainment not, what however also not bad.

  • Hotel
    5.0

    Very beautiful hotel, the most beautiful beach from koh samui. Was now already 4 time on koh samui this hotel has my favorite. Is very centrally located you can good on foot into town or you can take a small train. The complex is in my opinion very well maintained and has a beautiful garden. Our room was super, were in the new grand deluxe building and the room was huge and new. To us nothing was missing except perhaps a larger closet. I can really not understand, as you have all upset can, I mean if you the hotel bay, you know that es'nur' three stars. And for the number of stars the hotel has in our opinion lots to offer!

  • Location
    6.0

    Location is perfect, couldn't be better! Chaweng Noi is the most beautiful beach from kog samui.

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Lisa
All together nice hotel, however small faults
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel complex it pleased me very well, because it is very green and well maintained. The number of rooms is in my opinion more on upper limit, since I smaller and calmer hotels prefer. For the category the hotel is general but more than reasonable. The beach and the sea were just amazing. The guests came from Germany, Italy, France and Austria ( no russians:-) and were very pleasant ( mainly couples different age, but also partly families with larger children, so almost no infants) read more
  • Room
    4.0

    I have a beach bungalow booked, the really very nice was. The outdoor -shower ( with roof, gratis in the open) was a highlight. The only fault was the toilet - the toilet seat and lid had the best times behind it and belong replaced. The size of the room was good, but there was a little too few storage space (a closet, no drawers to put in had, but only a clothes bar. Also in the bathroom there was for my needs too few hooks (only two). There was in the room also a kettle, what I did not expected. The rest of the condition of the room was good-clear, if you get closer look, would the curtains not hurt, once again to be washed, but I would refer once again to the hotel category. The cleanliness was also reasonable, except for the mirror, during the almost two-week stay not cleaned. This' phenomenon ' I had to but also already in some southern countries.

  • Gastronomy
    6.0

    With the meals drinks, as well as of the price-performance -proportion of the hotel restaurant I was very satisfied. I only happened once, that I a meal for my taste very well served, although I 'not keen' had. But with flavors as we know such a thing... This dish is for thai possibly really not spicy ;-). Once a week there was a massive buffet, but in my opinion overpriced was (except one is a good eater), the cost circa 850 Bhat per person. Furthermore there was several times the week a 'normal' buffet, the ksotete 390 Bhat per person. I have always a la carte dinner. The restaurant was always very clean and hygienic, the staff carried partially gloves. The atmosphere was evenings always very pleasant, there never lots of guests were there (most went eat out).

  • Service
    4.0

    The staff were always very friendly and tried hard. But one could tell, that the number in the proportion to angestelltenzahl at the border was, if for example with the breakfast a bit more was going on respectively the hotel was full. As I am the first 4 nights I stay on koh samui in the sister hotel fair house villas & spa have spent, the one star more (and less room) has, was a clear difference in the service to see ( coffee was always brought, dishes polished off, one by each personally greeted, etc.). The communication with the staff was largely problem-free-it all speak English, but the accent was not always all equal to understand. The was for me however not a problem/ obstacle. After a couple of days you get used to itself halfway to the debate and white then usually, what it means.

  • Sport & Entertainment
    5.0

    There was a kayak rentals and a massage-possibility. The pool area made because of the cleanliness and beautiful wooden beach chairs and -umbrella a very pleasant and well maintained impression. The greatest at the hotel was in my opinion the beach and the sea. The water is very clear, turquoise and very peaceful. Most sun screens had however your best time behind itself. But they are in comparison to other southern countries but free of charge and in view of the hotel category actually also fine. For more quality you have to spend more and a hotel a higher category book. There were showers at the beach no, what I personally didn't bother us. The beach was all together very clean - in the morning and evenings was always cleaned respectively tidy ( umbrella, loungers, and so on). It is, of course, that it always people there, the their trash't take and the staff than overburdened is (I have partly reviews read, the beach than dirty represented). I can only say, that I a good impression regarding the cleanliness had won.

  • Hotel
    5.0

    The hotel complex it pleased me very well, because it is very green and well maintained. The number of rooms is in my opinion more on upper limit, since I smaller and calmer hotels prefer. For the category the hotel is general but more than reasonable. The beach and the sea were just amazing. The guests came from Germany, Italy, France and Austria ( no russians:-) and were very pleasant ( mainly couples different age, but also partly families with larger children, so almost no infants)

  • Location
    5.0

    The distance to the airport is very pleasant ( approximately 15 to 20 minutes) and in about 10 to 15 minutes you are with the taxi also in Chaweng for shopping. At the beach there are a few very nice restaurants with good food. Outside of the hotel there is also a few restaurants, which I can say nothing but, because I either at the beach, in the hotel restaurant or in Chaweng food was. Right next to the hotel ( around 5 to 10 -minute walk away) there is also a supermarket for shopping and a little further ( approximately 10 minutes by cab) a massive Tesco Lotus ( small shopping center).

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