Hotel Grand Kaptan(4.5 stars)

Obakoy, Gol mevkii Alanya Antalya TURKIYE Show map

Average rating

683 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.3
  • Service
    5.4
  • Location
    5.2
  • Food and Drinks
    5.6
  • Sport & entertain
    5.2
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242 hotel reviews in Englishsorted by travel date
Andrea
Great hotel!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
I ( 30 years) come from Stuttgart and was with my girlfriend by the 6-10-2012 until 14-10-2012 in the Hotel Grand kaptan Alanya. Personally i can only recommend this hotel. I had the trip through öger tours. At the airport the transfer perfect and tour operator could also speak german well. At the reception we were welcomed friendly. Our room was clean and every day we got fresh towels and also towels for the beach. The food was varied and very tasty. Every evening there was animation and the team was perfect great. There were even organized disco cruises with ... the entertainers offered. At 21:30 o'clock it gave for the small guests mini disco and afterwards a show program. I would like to special thanks the entertainers Willy, Maxim, Christina and Didem and the main entertainer Kadir judge, you were all great great. In Alanya you can not only good party, but also excursions are offered. I can the dimflussfahrt warmest recommend and the Alanya city tour. Hotel Grand kaptan is both for young, as well as for old recommendable. There is a bus every hour from the hotel direct to Alanya goes. Circa 10 minutes by bus. I will definitely october 2013 again in Grand Kaptan his.! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Monika
First holiday in turkey, we will be back!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We have for the first time a holiday in Turkey and on recommendation the Grand Kaptan booked. We liked it very much, starting for the food, so a wide choice of salads and desserts we have never seen anything like it. Fresh fruits was also abundant. Everything was of the best quality and the taste was great and digestible. The staff members were consistently friendly and accommodating and supply with drinks worked quickly. The large number of regular guests shows the large happiness of the guests. It is clear, when a large number of the background noise a bit louder. ... But there is the possibility, to eat outside, where something quiet is. Our room in the 1st floor (133) was large and clean. We had booked all inclusive and it was every day the mini bar refilled and the safe was free. Is very recommendable the visit of the fish restaurant at the beach. What we didn't like is the reservierungsmentalität. Although we in the late season there were, had to some tourist already early in the morning or even in the evening before their reserve chairs. Also the cigarette butts at the beach, there were enough garbage bin at the beach, nevertheless let many smokers their trash simply lie. We found good, that you several times a day free with the hotel bus to Alanya drive could. A large thanks the many staff, the many hours on the day friendly and accommodating to us guests there are. We will definitely come back again and annoy us, that we do not already rather here spend a vacation! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Erika & Franz
Central hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
The hotel deserves the 5 stars centrally located and the food is excellent. All together a hotel which one can further recommend. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Joachim
Doesn't deserve 5 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Hotel from regular guests occupied (pensioners) All inclusive mentality Reserving with towels partly before breakfast -> corrosive Good food Huge selection Hard-working staff ( partly but also very bad service, never 5 stars) Very poor atmosphere for the food ( hectic, loud) only beach restaurant and food on the terrace are ok Very clean Beautiful bath Hotel is old For pensioners and families reasonable For young couple ( we were 25) not so nice For singles definitely not recommendable Town center is 5 kilometer far away, so partying rather bad (taxi 20 €) In short: not good review fooled! Rather ... after newer hotel with good stadtanbindung look. Most beautiful beach downstairs, kleopatra beach ( on the other side the piratenburg) read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    6.0
  • Service
    2.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Gina
Hotel review 25.10. -01.11. 2012
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
I would recommend to anyone not before end of the season to arrive, since the possibilities very limited. Rather high season. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Monika
It was, as always beautiful, just great, thanks
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
It was the second vacation this year 2012 in the grand kaptan, and everything was to my satisfaction. I thanks the friendly staff, the animators for the beautiful evenings, and for the great children's disco. Thanks to all, have contributed. To April 2013 I say goodbye and everything dear. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Gudrun
Be careful with this transaction!
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Unfortunately for this vacation no 'vacation feeling' arisen. The hotel is not more facilities for 5 stars! In the room was only a plug socket available. To recharge for mobile phones and Fotobatterien a catastrophe. A information from the tour operator would be useful, a taking along of adapters is urgently required. The internet costs half an hour 2,00 Euro- is actually standard in many hotels. For German speaking program stood ARD, Satellite., RTL and ProSieben available. Unfortunately no ZDF. For the safe there was no description given. Only a hotel manager has it furnished-to regard my password. I ... think impossible. The quality of the beach leaves a lot to be desired. Little cleanliness and very cramped! The distance to Alanya is on foot less advisable. The published about 3 kilometer are not the reality. It was my first holiday in Turkey - for me unfortunately disappointing! read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Carmen
In the autumn holidays not recommendable
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
Since we were there in the last October week in the Grand Kaptan were and the hotel for 1-11-12 in the 'winter peace' went, were the beach chairs almost under way. The beach bar was not no more regaled and the à-la-carte restaurant was closed. There was no entertainment program and at the end of was also the food very limited. Unfortunately actually, since we had to the last day pay and could not just the price for the journey reduce. The bathroom was only very badly cleaned and there was no fresh towels. Perhaps it is in the season ... better, but in the autumn I can this hotel unfortunately not recommend. read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Frank
For babies not suitable
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Pool freezing, staff will always tip, beach not cleaned. Elevators partially turned off. All loungers on second pool broken. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Manuela
Great vacation - pleasant staff - come back
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
We arrived at night at. With a warm soup and drinks. First night was awful, as we a room to the street had, but had on the next day the room change, now could the vacation start. Great was, that the safe and the mini bar with us in the price was there. The room was large and clean. We can't complain. Doors were often shut, but that is part of this. Nationalities almost everything-we found it good! read more
  • Room
    6.0

    Zero complaints, yes, the furniture is dark, na and, we were only there for showers and for sleeping in our room. So we the mini bar in the price had was great, therefore we could we have a Fanta/ take water with you if we moved, Or drink a beer, we went to sleep before. Kettle in the room and coffee and tea

  • Gastronomy
    6.0

    Very satisfied. The food is great and the dessert first class. We were already often in Turkey, but a dessert buffet we have never had. Not so much sweet, no simply-wow. A shame, that we only in the evening in the open could eat. Breakfast in the open we would have also liked. Lunch we were either not at all or only a small something at the beach. Great also, that the bar until 2 o'clock was open. And completely great we found the skybar with its magnificent view.

  • Service
    6.0

    Our request for a quiet rooms were immediately cared for. Thanks to the front desk. Our dinner at the beach was very nice. Room cleaning there was no complaints. Waiters were very friendly, nice and helpful. We had absolutely no problems with the language, because if german and english no longer worked, then there was also the hands and a smile. And friendliness from the vacation guest opens many doors! Hotel shuttle bus to Alanya and back-free of charge!

  • Sport & Entertainment
    5.0

    Animation we did not needed, but we had still a very good contact these love friendly people! Beach chairs and an umbrella at the beach - zero problem. Beach chairs by the pool - we didn't need it, because we are beach and mermen.

  • Hotel
    5.0

    We arrived at night at. With a warm soup and drinks. First night was awful, as we a room to the street had, but had on the next day the room change, now could the vacation start. Great was, that the safe and the mini bar with us in the price was there. The room was large and clean. We can't complain. Doors were often shut, but that is part of this. Nationalities almost everything-we found it good!

  • Location
    5.0

    The arrival from the airport is a bit long, so we have 10 days booked. Around the hotel one finds purchase possibilities. One is fast in oba and in Alanya. We have with schauinsland a trip undertaken: burg-cave-dim river. Was totally reasonable, we have a bit in the area experienced! On mondays there was in oba marketday-wonderful, you should not miss! We have also almost every day a long beach walk ( empfingliche feet need shoes!) And through the dim river floated around weiterwandern to may. Great!

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Lisa
Great swimming vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
We had a very nice holiday, the hotel is excellent, the food was wonderful and this hotel I would to 99% recommendable! The beach is very simply reached through a tunnel, the water is very clean and even with 2 meters deep one could reason still see. The roof terrace of the hotel biet et a wonderful view of Alanya. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Nadine
Great hotel - gladly anytime again!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
The hotel complex is excellent. You will find various corners, where one relaxed superior. In front of the hotel, in the lobby ( free of charge wi-fi), in the vitamin bar, the small pool, at the large pool, in the roof bar... Wherever, it is everywhere nice. I was 2 time this year there and the rooms were always clean. The food is very good. Who finds here nothing... Well. The selection was huge and delicious. The guest structure is mixed; all nationalities and age groups are available. read more
  • Room
    6.0

    The rooms are big enough. There I alone traveled, I had more than enough place in my booked double room. There are enough cabinets and drawers in the room available, as well as a tv, a safe and a mini bar, the refilled daily is. A telephone is also in the room. The cleanliness is very good. Daily fresh towels, as well as beach towels were available. Also here there is nothing to complain about.

  • Gastronomy
    6.0

    There is a amphitheater, where the most evening performances take place. There one gets also for the duration of the particular shows drinks. In the lobby there is a further bar. It is also as good as everything available. On the first floor next to the restaurant there is the vitamin bar. You can here inside or sit outside. There is all drinks, as well as small treats on days. Furthermore there are a pool bar at the large pool and a small drinks-bar to clear the small pool. In the 5th floor there is a massive roof-bar (roof= roof), the evenings open is. From there you have in the remaining also a great view. At the beach there is a further large bar, at which one, if you want, relaxed in the shade sit and in case hunger strikes, can eat.

  • Service
    6.0

    Here there are likewise 6 stars of me. I have this year 4 weeks spent in this hotel and there was never unfriendly incidents. The staff are very friendly. Too many English spoken, but there is also sufficient staff, which for example speaks German. If you with children travels, you can during the day also in the mini-club-clock. Evenings finds always at o'clock a mini -disco for the small ones instead. From 9:30 P. M. there was daily changing shows for 'big and small', the always entertaining and from time to time very funny. During the day you can with water aerobics, darts, volleyball or yoga pleasure.

  • Sport & Entertainment
    6.0

    As already mentioned above, are various employment possibilities given. The existing animation team provides always for good, fun and varied entertainment, as well as for sporting activities, like for instance yoga in the morning, volleyball in the afternoon, water aerobics, water polo etc. A fitness room, as well as a sauna are use available, as well as hamam, massages and so on

  • Hotel
    6.0

    The hotel complex is excellent. You will find various corners, where one relaxed superior. In front of the hotel, in the lobby ( free of charge wi-fi), in the vitamin bar, the small pool, at the large pool, in the roof bar... Wherever, it is everywhere nice. I was 2 time this year there and the rooms were always clean. The food is very good. Who finds here nothing... Well. The selection was huge and delicious. The guest structure is mixed; all nationalities and age groups are available.

  • Location
    6.0

    The hotel is directly at the beach. A passage from the hotel to the beach is available. At the beach there is a further to the hotel adjacent bar. There are shops many. For a right at the hotel, apart from that you will find the about 1 kilometer away in place but various shops. Two streets there is further thursday a large market, on the textiles, spices and other shopping. About 50 meters away from the hotel there is a large supermarket, where you can find... Of drinks, food to cosmetics, etc. In about -minute intervals buses to Alanya-city, which about kilometers away is. Excursions there are plenty of: Alanya-city, the castle, dimcay etc. Everything easy to reach.

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Anja
A very nice vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
It was a very nice Bath bzs. Sunny holiday, a caveat was the pebble beach - therefore we this time by the pool anyway, what but also very pleasant was, since everything was quite easily been seen-towels (which daily new got) could one the whole time of vacation his berth leave, airbeds could in the pool to be taken, the daily sport activities with a lot of fun, you didn't hassled-just ask yes or no. Our recommendation the à la carte restaurant - please definitely notice! We had a beautiful large room, also the balcony was in comparison quite large. ... Our summary: one already notices, although the hotel is not new anymore, that the difference between a 4 and a 4, five star hotel imperceptibly is (white Stofftischedenk and napkins, no abgehasteten waiter, daily fresh and free beach towels, more and better choice of meals especially fruit. A very large thank you very much to the manager, then very affectionately about the white Hasenmutti with its 4 young tried, and just a stable make left, many, many thanks for that - I was very pleased. I hope my rabbits/ Kaninchenfamilie is really good! 1 read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Peter
Many Innovations
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Examining the new spa and wellness center in use is the hotel has again won. It is everything beautiful and special quality. Also the new amphitheater where the evening animations Take place is a joy. It's also worth mentioning the lift, which directly to the beach and Therefore people with disability access to the sea made possible. Over the staff's hospitality I do not need a word to lose, it is above all. You see only smiling faces. Short in short Grand Kaptan best hotel in Alanya read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Silli
Never again!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel sees on the first glance nice, reasonably maintained, but partial ageing, especially from the outside. The rooms were big and more or less fine. We booked half board and with the choice and quality the food very satisfied. That was it also what you good can say. All nationalities were represented and accordingly loud it was! read more
  • Room
    5.0

    The size was good, the furnishings older and dark. Under us was the evening pool bar and accordingly loud. Louder were the guests in the rooms on the same hallway. Education is a matter of luck!

  • Gastronomy
    2.0

    The food was really good, good quality, wide choice. The restaurant but it seems just in a blue moon time to be cleaned. The floor, the windows especially the window sills were dirty and not for a long time any longer cleaned. It was loud in the restaurant, a feeling of feeding was wide. Very bad was the style of the resident guests. In a star hotel one expects a neat appearance to eat. But end and above all without consequences, than if you just from the beach is not equivalent to a 5-star flair.

  • Service
    1.0

    The staff speaks if you're lucky at least the global language english, but usually not! And turkish i can to a few words not! The ladies at the reception were very nice and that was it already. The waiters the service staff were overwhelmed, moody, slow and with an impossible behavior mistake. Even a normal welcome when they appeared at the table were not be heard. You had to you to avoid not over the heaps coagulated to if not degrees in the way stood around. Brilliant the breakfast was on the day of departure at 4:30 o'clock in the morning, which we order. A plate with a few angeranzten toppings, coffee or there was no drinks, the waiter acknowledged us only as a car and brought no word over the lipps. The cleaning of the rooms was fine. But the behavior impossible. Emine! Came despite call later simply purely while i degrees naked with sunscreen einrieb and remained in the door and piffled us fully.

  • Sport & Entertainment
    2.0

    The animation was ok, the entertainers very pleasant. Some streets back in but there was a shopping street with bars, in the more immediate vicinity a few small markets. The pool beach chairs were as usual on antisocial guests dauerbelegt, apparently believe the most on vacation they have the hotel bought and not a room booked. The nothing was done was clear, rules or not. If itself the staff do not wish to, why should the guest take them seriously! At the beach were the loungers thank god evening emptied and again in an order. The beach neglected and with trash enriched, by the coastal road accordingly loud. The suppliers at the beach for jet ski, paragliding and so on wanted us on the table, and we have said, we may not together paragliding, because we too difficult if (we are both over 1.80 metres and slim!). Einzelspreis would certainly be a higher profit for have been. We are then a beach section further where it not a problem was together to fly.

  • Hotel
    2.0

    The hotel sees on the first glance nice, reasonably maintained, but partial ageing, especially from the outside. The rooms were big and more or less fine. We booked half board and with the choice and quality the food very satisfied. That was it also what you good can say. All nationalities were represented and accordingly loud it was!

  • Location
    1.0

    The area was a disaster. The coastal road between hotel and beach is a 4 lane permanently busy highway the 50 metres further to the 6-lane highway! The main entrance is a 6-lane main street. Accordingly of peace no speech and therefore with open balcony door to better ventilation never slept possible. The area is also garbage strewn as we actually everywhere in Turkey seen. Impossible so to feel comfortable. The beach is through a passage from the main pool to reach, nearby there are a few markets for shopping.

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Rolf
To us furthermore best five star hotel in Alanya
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
This year was the new spacious spa center opened, which we really liked. We were with the Hammam and massage very satisfied; good quality and fair price. Also new is a amphitheater with a large stage. The roofbar upgraded, because we are the whole evening ' showfrei ' the unique view of Alanya can. The animation team was one of the best in the last few years, I hope we see you again next year. The food was as before of a high standard, even if in earlier years something more fresh fish at the buffet was. But this gets ... you a day at the beach restaurant in good quality. Exceptionally the atmosphere is in the evening in the fish-restaurant, directly at the beach. Unfortunately is the coffee no more at the level as before a couple of years, as various bars genuine Kolbenmaschinen were available, currently it is only instant coffee. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Thomas
Great hotel with minor inconveniences
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is definitely in great shape even if you in some places should do it. The beach is a bit small and not cleaned (lots of cigarette butts). The overlays on the sunbeds were in despicable condition should definitely be renewed. Most of the staff didn't speak German but you can nevertheless very well. The food is very good and varied. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Silvia
Good hotel around lower 5 star hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel is already somewhat outdated. However make this the staff's hospitality, the cleanliness, the service and the location again good. Very commendable is the wide choice and the good taste of the food to all meal times. Also at the beach, in the beach bar is the food always delicious and appetizing. Recommendable are also the a la carte restaurants. By an underpass next to the pool area one arrives directly at the hotel beach. There are always chairs and umbrellas to have, which by the pool unfortunately is very difficult, since the towels just evenings left. Super is ... also the hotel's own shuttle bus to Alanya. Unfortunately evenings often crowded. We can say, that we spend a very nice vacation and gladly again come, since the value for money here is true. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Thomas
Was a great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Definitely again! Was a really beautiful vacation for relaxing with excellent food. If we go back in Turkey have a vacation than in this hotel. The beach is not really our taste but the sea is the better crystal clear and clean. With the beach we are delicate ( Mexico, cathedral. Vine, Cuba). But you can also at the pool and into the sea go swimming. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jeanette
Love it and will gladly return
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2012
What made the holiday so special for me was the entertainment staff. They always had a good mood and made ​​me laugh. Especially the guy with the straw hat who walked around the pool and entertained people with his pranks, we LOVED him!!!! Thanks for all the great laughs you have given us. The only thing I thought was bad was that not all of the staff could speak English, so it was difficult to be understood for example in the bar. But I thought it was a wonderful holiday and I really loved this hotel and would love to ... come back. Thank you for this week. Greetings from the four Swedes. (2 cute girls, 1 vietnamese and 1 boring dude) read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    6.0
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