Hotel Mondi-Holiday Bellevue(4 stars)

Karl-Heinrich-Waggerl-Straße 9 5640 Bad Gastein Österreich Show map

Average rating

166 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.1
  • Location
    5.0
  • Food and Drinks
    4.9
  • Sport & entertain
    4.9
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99 hotel reviews in Englishsorted by travel date
Gabi
Belle epoque
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2013
We have been spending many years in the Bellevue in Bad Gastein our vacation and felt there very well. The staff is very friendly, helpful and competent. We appreciate the comfortable accommodations and the flair of the hotel and the town. Also our kids and grandchildren enjoyed the ambience and the many leisure facilities in the house and the surrounding area. The Bellevue is always worth a trip. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Bernd-Johannes
Totally happy and relaxed
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • March 2013
It is all to recommend in Bellevue the most precious time of the year to spend. The staff's hospitality and the furnishings, and central location of the hotel are outstanding. Thanks for a great vacation. We'll be right time and again, with pleasure back-mondi hotels are great. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Uta-Katrin
Great ski vacation
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2013
We were very satisfied and felt comfortable. Ski school, exit, cross-country skiing and visit to the thermal baths. Something for everyone. An ideal holiday for großel. , children u. enkel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Jörg
Pleasant hotel close to the ski lift 400 meters
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2013
Very nice well-kept hotel/apartment complex. Within walking distance of the new stubnergondel (great ski area) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Peter
Optimal
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • February 2013
This time we were in january and february 2013 in the parkvilla with our dog Cindy and it was everything to complete satisfaction. We were earlier often in may, but also september on the complex Bellevue and we liked it for any time of the year suits well. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Other leisure activities available
    4.0
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Jürgen
Holiday like the kings
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2013
The new atmosphere was very good. Never before have we so much in the hotel walk and stairs climbed, us the pictures to look at. That we every year one to two times a week in the house spend, speaks i think for themselves. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Karin
Very nice club
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2013
Wonderful spacious rooms with good tasteful furnishings. Kitchen with appliances well equipped. Swimming pool and sauna area recommended. Massages in the house possible. Very friendly receptionist. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Lisbeth
Great relaxation and great atmosphere
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • December 2012
I have in no other hotel slept so well like at home! I apparently super comfortable! I am coming again! It was quiet, i had a great view of the mountains, was in the middle and there was a great atmosphere in the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Dariusz
Fidelity customers
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • December 2012
For some time we spend (a 10 you ski groups from Poland) a couple of weeks in the Bellevue. It is amazing how one despite the size of the hotel a steady, nice flair and service its guests can offer. The staff are always friendly and willing to help. Breakfast leaves nothing to the imagination, in addition the beautiful view of the valley and the mountains around bad gastein. The combination of suite with kitchenette is very good resolved and offers many possibilities. This year you finally internet (unfortunately for a fee) and wi-fi in the whole complex designed. We ... look forward already now for the next vacation in the Bellevue. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Kristin
Lovely hotel with small faults!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
Very nice hotel with great apartment-rooms. The hotel has everything which one in a pleasant holiday, restaurant, swimming pool, gym and sauna. One can between self-catering, breakfast or half-board. Guests are of all ages in the house. At the time we were there were some renovations in the hotel, what was not that bad as it's not in the world, and it has to improve of the hotel serves. Should only the staff at the hotel point 8. the the builders your things properly plate, you have everything crisscross left so that you are wise genuinly had to be careful ... not to above; and for children it is very dangerous if everywhere tool layed out. read more
  • Room
    5.0

    We had a maisonette apartment, consisted of a large bedroom, large bathroom, kitchen including a dining table and a living room with a balcony. The room was brilliant designed with everything that you need, also the kitchen. The only downside wardas sleep sofa this was very unbegeum and already worn out, what a really lower back pain hat.

  • Gastronomy
    6.0

    There's a restaurant which is also the breakfast room. It is very nice and you look at the food on Bad Gastein. Whether breakfast or the dinner simply great very tasty and varied. Also the prices were very pleasant. The waiters was very nice fast and friendly. Also in the evening at the bar you could comfortably a drink and nice and friendly served.

  • Service
    4.0

    The staff at the reception was not always very friendly, a smile is sometimes not bad. It was also very good if one something wanted to know and knew mostly not always a response on it. But complaints with broken things were immediately taken care of. The cleaning of the rooms was really great everything clean and tidy.

  • Sport & Entertainment
    6.0

    Just great! Large pool also very pleasant decorated. Kinderbevken and a large jacuzzi. A finnish sauna, steam bath and a relaxation room. It was as good as never something going on in the swimming pool or in the sauna so that we were able to relax. In the house there is also a fitness room, it was really great with lots of new equipment, there is a lot of fun to work out.

  • Hotel
    5.0

    Very nice hotel with great apartment-rooms. The hotel has everything which one in a pleasant holiday, restaurant, swimming pool, gym and sauna. One can between self-catering, breakfast or half-board. Guests are of all ages in the house. At the time we were there were some renovations in the hotel, what was not that bad as it's not in the world, and it has to improve of the hotel serves. Should only the staff at the hotel point 8. the the builders your things properly plate, you have everything crisscross left so that you are wise genuinly had to be careful not to above; and for children it is very dangerous if everywhere tool layed out.

  • Location
    3.0

    Bad Gastein is built on a slope the if you want to go either up or down to run must, which if you don't mind walking however not a problem at all is. In surrounding hotel area are a few small shops restaurants and bars, where the large part, but middle december had still too. Bakery and super market reaches one also. Mitte dezmber the place was almost dead, the majority had to. Is Bad Gastein a beautiful place of but unfortunately something is broken as many building empty and dilapidated, you could really more from this beautiful location. But if you looking for peace and quiet is in the right place here.

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Wolfgang
Hotel mondi Bellevue - my 17. round
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • December 2012
When i this year on 8 december 2012 at noon in mondi Bellevue arrived, i noticed immediately upon entering of the hotel on, that it for december 2011 in the entrance area right behind the revolving door change. The walls are now aureus deleted or pasted, and a large photo is reminiscent of the time before the first world war, as at this point the 'old', the first Hotel Bellevue - a 'posh' of blood and geldadels stand. More ' souvenirs' of vorläuferhotels on walls in the entrance of the successor to the guests on the ' glorious past ' ... of the hotel point out. In the corridors and stairways, i came across plenty of copies plakativer paintings from the 'belle epoque' or ' golden twenties' of the last century. Me-as an old man-like these references to the great age of not more-existent hotels Bellevue. Whether this' nostalgic reminiscences' younger or even young guests generates enthusiasm, dare i nevertheless to doubt. The may probably with a ' modern jazz up ' of the hotel more start. But no matter: through this reworking of the hallways and walls, mondi Bellevue always won. The apartments are for 16 years steady annual return this year no changes noticed. Also not in the swimming, and the whirlpool. In respect of the latter, the rhythm of sprudelphasen. In the bar from the bistro restaurant, however, seems a beautiful new lampenkonstruktion installed to be, if i am not mistaken. An unpleasant surprise i was on the other hand, to my return to my hometown. From a letter the mondi shows, that the current favorable annual allocation in 2013 significantly wear will be. The ' on ' of the hotel so at least for us' time-sharer 'a' juicy ' rise to the consequence! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Distance to ski lift
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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Andreas
Wintersport top over new year's eve
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • December 2012
It was a great stay over new year's eve. Was great the service at check-in. Everything was prepared and we were served in a friendly manner. We have have fun in a week! Gladly anytime again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Hedwig
Coarse shortcomings
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
The hotel is nice and clean The breakfast as could depended on which chef service has otherwise you have the possibility to cold crispy bacon or hot but not eatable once through the fat ripped off. If the chef problems attentive made then only it is so or a shake can't understand read more
  • Room
    5.0

    Spacious big room and terrace

  • Gastronomy
    4.0

    If you watch out when the food refilled was good otherwise rather a bit cold. Dessert great and the service was good there is nothing to complain about there. Friendly and nice, although the table cleaning works that the dirt on the floor swept, so next to the table

  • Service
    3.0

    The front desk is unacceptable the welcome when arriving was not it has been said three people, although i only for 2 had booked the went still it is available as a beggar the front desk then asked already times there, but our answer no also didn't make a difference that one us perhaps the hotel had said. The staff is unfriendly, in reading in the lobby it was simply the light dark and only on moaning again bright rotated, although the lady we had seen and also that we read. The request the breakfast nordinkwalingkurs was not and for the return trip it was said that is only tuesday or they must request, but the at the check-in was not said. In the rest of the hotel we had to Look for everything yourself no note from the reception. On the instruction i won't like it came to the type is us no matter. Also the handling with other guests the check-in we noticed had was a disaster. A guest had the car park which was really not easy to find was not found. In response, i would have immediately checked out. Also no note that the advertised Bellevue Alm closed.

  • Sport & Entertainment
    4.0

    Great swimming pool and sauna friendly lifeguard a high for the Also cleanliness everything ok. Internet costs 5 Euro per day like in Egypt

  • Hotel
    4.0

    The hotel is nice and clean The breakfast as could depended on which chef service has otherwise you have the possibility to cold crispy bacon or hot but not eatable once through the fat ripped off. If the chef problems attentive made then only it is so or a shake can't understand

  • Location
    5.0

    The location is good free parking a problem also dark and isolated

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Jan
Relaxing days in Bad Gastein
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
A large main building with many adjoining buildings, very centrally located, two parking right on the hotel ( 6,50 Euro per day), bright & spacious lobby, friendly staff the first front desk read more
  • Room
    4.0

    Clean, roomy and with own kitchen was our junior suite absolutely okay, we have room 1507 booked, that we can recommend, no mold, everything okay

  • Gastronomy
    4.0

    We have booked half board, the breakfast spoke all tastes at, from rûhrei on bacon, sausage, cheese and jam is everything available. Coffee or hot chocolate & tea every guest itself prepared (fully automatic slicer) Disturbing during dinner is, that meat, fish in the room prepared, it smells in the entire place after cooking, the evening dress were so you can but only once and every evening immediately in the laundry!

  • Service
    4.0

    Friendly staff you can from a 4 star hotel expect, often we had but things before a solution for us found (the first two days we wanted to no room service, then we wanted which was also at the door handle identified, it was but nevertheless nobody made, only when we at the front desk then inquired)

  • Sport & Entertainment
    4.0

    There is in one of the neighboring building, you have a access from the main building is, a 'spa' with a big pool, a large jacuzzi, a sauna! And a relaxation room, here we go a bit more money and the felsentherme spa in Bad Gastein gone

  • Hotel
    4.0

    A large main building with many adjoining buildings, very centrally located, two parking right on the hotel ( 6,50 Euro per day), bright & spacious lobby, friendly staff the first front desk

  • Location
    5.0

    Bad Gastein is no fantastic, everything was very close together, the felsentherme spa Bad Gastein is on foot 10 minutes away

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Mario
A joke!
  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Room: We have a family room booked, we got a room over the müllraum with a wonderful view a schuttcontainer the right next to the main entrance stands. ( the place advertised itself with wonderful view). Also the name of the hotel is not what it is. In the room it stank on the air ventilation from müllraum high. Furthermore we could in the bedroom every time hear, when bottles or other trash was. There is a fridge in the room but is empty. Food: The food is a complete joke. Shift operation since the bistro too small is, the ... dinner is a mass processing, self-service, you believe you are in a cafeteria (with 4 stars nothing to do). The staff are totally overwhelmed, we even many a time the table even plowed. There are indeed many waiter ( if you could call) around, but nobody is responsible for anything. For breakfast you were in a hall bundled as the bistro was lacking. The choco, tea or coffee you had to yourself there was no service. ( it has nothing with 4 stars to do). The quality of the food no matter wether dinner or breakfast has also with 4 stars nothing to do (horrible). There was a theme night where you are in a restaurant ( again buffet) food. According to front desk found this restaurant to the hotel, according to restaurant this is a stand-alone business, so cash not forget as this at the front desk not informed. Drinks are not included. In the hotel this can to the room write, in the restaurant not. Staff: The staff are a complete joke. The have no idea what you tell unfriendly etc. Short example: at 14:25 I wanted to with my wife drink a coffee but in the hotel it is absolutely coffee to get. The woman at the front desk would have us in the hotel's own restaurant expert, (about 5 minutes walk) next to village bakery, but this supposedly hotel's own restaurant blocked at 14:30 o'clock to. Absolute joke! Then sent us the front desk in the town to a pub:-) because it in the hotel mondi Bellevue is not possible a coffee to drink. ( also has nothing with 4 stars to do). In the evening the staff at the bar is totally overwhelmed, although not that much at all people were you had to wait forever to a drink. Wellness area: The pool is a joke as he way too cold is. Sauna and steam bath were okay. Parking: The parking space is also a joke, in the winter just dangerous. Couldn't understand how such a hotel 4 star can get. For us was this hotel definitely a letdown. I can absolutely not be recommended. Naturally also a complaint to the tour operator in our opinion submitted. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    4.3
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Max
Very not particularly good, for the price still acceptable
  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • September 2012
For the price with three children ok. With a four star hotel expected but definitely more. Dining room was like a cafeteria, as well as the diversity and quality of the food. Room service is apparently unknown, then at the 3. day after our complaint at the front desk. The next days he was not seen again. Room and swimming pool clean and beautiful. Big shortcoming with the beds the mattresses. To a few hours sleep you feel like whacked, since the mattresses rock-hard are. For walks with children the hotel is well suited, the Gastein valley can one with ... the local bus lines great explore. We will definitely come back, however into another hotel. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Monika
Great holiday - great hotel!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • September 2012
We felt very good. Very friendly staff from the manager of the hotel, front desk employees, caretaker to serving staff! Wonderful large, comfortable room. The breakfast buffet left nothing to be desired and the dinner is very delicious and very varied. Unfortunately was our vacation way too short - there is still so much 'to do'. Thermal bath, archery, hiking,... Very recommendable the motorail after carinthia-a great, eventful daytrip! We are already looking forward to it today for our next holiday in mondi Bellevue! Family liter from upper austria read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sindy
Good hotel with great location, but 4 stars?
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • September 2012
Cleaning of the rooms is only time per week and apparently no Mülleerung in 14 days? Is not good at traveling companions infants with Windelentsorgung, you had to know that! The food variety in the 2. Week neglected and the weekly schedule was repeated already after a week. Our summary ' not worth 4 stars'. Children's playground should also for small children more. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Julia
Big hotel, family friendly
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • August 2012
Everything is available, you for a nice holiday need. Big room, very good food, pool, sauna. Unfortunately has the atmosphere us for the food very disturbed ( too loud in the hall, small children are distracted). Hotel was probably busy. Unfortunately. This is the only reason, currently not go back. We wish Bad Gastein also, that the town center again makes sense with beautiful shops rallies. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Patrick
When at all then only for families
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
Are on this hotel on a Groupon Deal has become attentive. Welcoming at the reception was cold. The food-and wellness coupons were passed, the standard ' Hotelerklärungssprücherl ' chanted. The rooms are although very big ( with kitchen), but everything unfortunately only so half-heartedly. Food is served in a dining room instead. There you feel like earlier schullandwoche. Service especially in the 'restaurant' really bad. Stay away from this hotel! Bad value for money. From 4 stars in Austria you can in any case expect more! Also for families there are for the money clearly better hotels! read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    2.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
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